Print from Windows desktop via network, when the printer was first set up on a Mac

Question

My new printer works fine from my Mac mini. It is set up on my local network through a BT hub router, wirelessly, Bonjour enabled.When I try to set it up in addition to work from a Windows 8.1 desktop, the printer is recognised and the print-job goes to the print queue but then vanishes from the queue without any printing having started.I have tried using Wireless Direct for the Windows computer but it doesn't seem to help.I will now uninstall and re-install the Officejet on the 8.1 using the disc and see if that helps.I understand (is this right?) that enabling printer sharing doesn't help, as there are two different OS (Mac and MS).Any help would be very welcome.I had before another HP printer (Photosmart B110a) for the windows 8.1 (and on the Mac) and it never seemed properly installed on the Windows computer either. But it did print (but not scan etc.) 

Answer 1

This problem is a result of a limitation in Windows 9x regarding the size of an image that you can send to the printer. The problem does not occur on Windows 2000/NT. This problem appeared with the increased color options of LabVIEW 6.0 on which the BB1.2 is based.Although it is not immediately obvious, your video driver and settings play a role in printing.
1. Try adjusting the color palette your driver uses (i.e., 256 color, high olor, true color). The error may occur only in one of these modes. Also, change the resolution (number of pixels) to represent the Screen Area; e.g., change from a 1024 x 768 display to an 800 x 600 pixel display.
2.Certain video drivers also support "acceleration" modes. Using a non-accelerated mode often eliminates the error. For
Windows 95/98, right-click on your My Computer icon and select "Properties" from the pop-up
menu. On the Performance tab, click the Graphics button and change the Hardware Acceleration (e.g., if it is set to "Full", lower the setting a notch or two); for Windows 2000/NT, right-click on your Desktop and select "Properties" from the pop-up menu. On the Settings tab, click the Advanced button and go to
Troubleshooting.
3.In Windows, the standard VGA driver provided by the operating system is very stable. Try using this driver in place of the specific one written for your video hardware. If the error is eliminated, there is likely a problem with your vendor-provided video driver.
4.These errors are most often fixed with the latest
video/printer driver. Be sure to contact your hardware manufacturer and install the latest driver. An easy way to determine if your error is "driver-related" is to move your code to another machine (and hopefully a different set of drivers) and see if th
e error persists. If the problem is printer related, try another printer.
5.Make sure there are at least 100M avalible space in your C: drive. If not, set the virtual memory to the other drive which has larger available space.