Print full black, not grayscale

My new Macbook Air w/Yosemite won't print in pure black - it prints everything in grayscale. I've checked all the boxes in print preview, read through other threads on this subject but don't have an answer. I need to be able to print in clear, sharp black and white w/o having to use my old Sony laptop, which still prints perfectly. Printers are Canon MG 4220 and MG 3520, same problem w/both. Not too happy with this problem, one of many I've encountered w/my new machine. Apple should really look closely at what works well in Windows and copy it - the crappy presets and basic functional issues I've run into do not impress at all.
Any help here is appreciated.

Hi Balderol,
I understand you would like to print black only. I found a document that will help guide you through the steps to set your print settings. This document says it is for 10.3 an d10.4, but the instructions will apply to the newer Mac versions as well. Mac OS X: Printing with the Black Print Cartridge Only Option.
I hope this is helpful.
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Sunshyn2005 - I work on behalf of HP

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Hi Balderol,
I understand you would like to print black only. I found a document that will help guide you through the steps to set your print settings. This document says it is for 10.3 an d10.4, but the instructions will apply to the newer Mac versions as well. Mac OS X: Printing with the Black Print Cartridge Only Option.
I hope this is helpful.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Hello momomany10,
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*Excuse my English.. second language!

Oh ! Thank you again ! Finally, got it !
Actually, I had to try on a little bit of things before succeeding. Well you know, I had created the fixup, but couldn't find it back, etc. Anyway, finally got it !
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Hello,
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You're taking a rather large loss on a new computer and spending the money on another one to fix one issue on an obscure piece of hardware? Do this instead.
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This question was solved.
View Solution.

Hi @gussmith ,
I see that you are having issues with the black not printing properly on the full transparency page. I would like to help you resolve this issue.
Do you have the same issue when printing on plain paper?
Trying to figure out if it is the toner or the fuser causing this issue.
Remove the toner and gently rock the toner back and forth five times to redistribute the toner.
Make sure the paper type is selected in the print driver.
I have provided a document with some steps to try to see if that will resolve the issue.
Troubleshooting Print Quality Issues.
Are you using Genuine HP Toner?
What is the toner level?
What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
What driver did you install? (Apple Updates, HP website)
Please provide in detail the results if you are still having issues.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

I can not print black and white only documents and I have a full black ink cartridge

I have been an loyal HP customer since the orginal laserjet in the early 90s and then many inkjets from HP after that.
I bought an HP 6600 All in one for the house and have only ever printed in black and white.
For some reason one of the color ink carts is empty after a few months of black and white only printing.   No problem - I only print in black and white - or so I thought.
Nothing I have been able to do (aside from buying a color cart I don't need) is able to tell the printer to not worry about color and only use the black and white cart. Past inkjets from HP didn't have a problem with this.
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Thanks!

Hi Atlanta90210,
We appreciate your brand loyalty, and I'm very sorry for the frustration this has caused.
There is a lot of good information in Cannot Print When One of the HP Ink Cartridges is Empty. It explains how your printer works and how it is designed. Another good resource is posted here.
In the first link I mentioned, there are steps to print with black ink only. I have a similar printer to this at home (with the same print mech), and I have found that the steps to print with black ink only have saved me lots of ink.
There needs to be ink in all the cartridges for this printer to continue printing (after the cartridge's reserve mode is depleted). Once you have replaced the empty cartridges, you can change the print settings to print with only black ink so the printer doesn't use color ink. Until then, there is not a way to bypass this.
I know this is not the answer you were hoping to receive, but I do hope it was helpful.
I'd be happy to help you with any other questions or concerns.
-- ReverseTalk
I work on behalf of HP.
Click the thumbs up + button if I have helped you. Mark Accepted Solution if I solved your inquiry.

HP 6500 all in one not printing in black and cartridge is full

my printer suddenly stopped printing in black, all other colors come out fine. The carriage moves as though it is printing, but the page is blank, where black text should be. I have cleaned and aligned the print heads several times. This occurred after an HP tech uninstalled and reinstalled my HP software and drivers. Prior to this had problems on and off, but it was easy to run print and scan to repair it. Now print and scan says they find no problem with the printer.

Hey @Theresalbritt,
Welcome to the HP Support Forums!
I understand that you are not able to print in black ink on your HP Officejet 6500 All-in-One Printer. I would like to assist you today with resolving this print quality issue. Thank you for including the troubleshooting steps you have completed prior to reaching out for support. To start troubleshooting I am going to have you print a standalone Print Quality Diagnostics Report from your printer. This report will help us determine if this issue was caused by a software or driver conflict on your computer or a hardware issue on your printer that coincidentally occured when the HP Technical Support agent was working with you. Once we determine if this issue is hardware or software and driver related I will be happy to guide you towards a solution. Please follow the steps below.
How to Print Quality Report:
On the product control panel, press the Setup button () until Print Report displays, and then press OK.
Press the Right Arrow button () to select Print Quality Report, and then press OK. The report prints.
If this report prints perfectly: Than the issue that you're experiencing is not hardware related. Rather, there is a driver or software conflict occuring on your computer that is affecting your black print quality. Please do not proceed with troubleshooting at this time.
If this report prints with quality defects or missing black: Than the quality issue that you're experiencing is being caused by a hardware issue within your printer. This issue may be due to a defective Printhead system. In no way does the computer affect this hardware issue. To resolve this conflict can I please have you click here. Once the support document opens please run through Solution one, Solution five, and Solution six. This includes any sub-steps under the listed Solutions. However, because you note that you have already cleaned the Printhead multiple times do not run a Printhead cleaning again. You do not want to exceed three Printhead cleans if there is no difference in quality because when you clean the Printhead ink is used. If three cleans has not resolved your issue proceeding with additional cleans will just waste ink. Should the black printing issue persist please click here and run Step 7 and Step 8 to manually clean and soak the Printhead mechanism.
Please respond to this post with the result of your print quality troubleshooting. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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Full black cartridge will not print MP495

Full black cartridge and will only print a little in yellow. Have printer the other day.

Hi Mormor,
Performing a series of print head cleanings and deep cleanings on the printer may resolve the ink printing issue. To do this, please follow the steps located at the link below:
PIXMA MP495 Print Head Cleanings
Hope this helps!
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There is no option on my MG8100 printer to print in black only. Grayscale uses all colours to print

I have a MG8100 and it seems that there is no way to print in black and white only. The grayscale option uses all the colours including black to print. I have scoured the web and there appears to be no solution. I have gone through a ton of colour ink just printing black and white documents. It has cost me a fortune and I've worked out that I can print my black and white documents cheaper by going to the print shop. As far as I am concerned this unbelievable. A printer that doesn't give you the option to print using black ink only, when you want to print documents! And its not advertised or made known in any way. You have to buy the product and then find out later that it does not have a black and white print option. It seems there are a lot of people out there that are unhappy about this, and the "problem" seems to go quite far back. Why haven't Canon responded by adding this feature?! I wont say it here, but I think it must be obvious. Brings to mind the story of housecleaning product manufacturers that increase the size of the closures so that consumers will use more of the product, which is actually wasteful, so as to shorten the purchase cycle. This leaves a really bad taste in my mouth. I'm flogging my MG8100, and I am done with Canon for good!

Hi everybody, I have 2 Pixma printers, a MG8100 and a MG5300, they are quite good if you print in colorBeware if you want to print in B&W when the colors tanks are empty, the printer will simply lock itself and forbid any printing before you replace the 3 (or 4 on MG8100) color tanks. This is stupid for you but a good way to force a customer to buy stuff he doesn't need. Even if you are not printing a lot of color tasks (I do 80% B&W) those tanks are emptying very (I mean very) fast.Based on other reports I tried with or without grayscale settings, with or without duplex, I even removed the empty color tanks to try to indicate the printer that I just wanted B&W, no way. Dear Canon, there is a B&W button on those printers for scan and copying usage, why don't you extend it for printing ? Another issue worth reporting, there are 2 B&W tanks on those printers, for some reason the printer doesn't use the big one when the small is empty or the other way around but reserve one for some tasks (like grayscale and color tuning) and the other one for pure B&W, so you may have to replace a B&W tank when the other one is full, clearly Canon wants you to buy a lot of ink :-)

Print full black, not grayscale

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