Print in WebUI

Hi Gurus,
The Print option in the Service Order of Web UI does not work.
The Smartform attached in the Actions of the Service Order gets printed in GUI. When i select the Print option from the Service Order in Web UI , it gives a message 'Output Triggered Successfully', but the print does not happen. When i select the Print Prieview option from the Service Order of Web UI, a popup opens with the smart form attached in the actions and gets printed if i select the Print option form the popup.
Any config missing??
Thanks,
Sarat.

Hi Nag,
There is a button Print Prieview in the toolbar area above the Service Order header details in Web UI Service Order.
Thanks,
Sarat.

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WebUI Print Preview (Action Definition - Print) for Adobe Interactive Forms

Hi All,
As mentioned in subject, how to define an CRM Action Definition (with or without Action Condition) to Print an Adobe Interactive Forms. We know how to define a setting for Print Preview function in CRM WebUI via Action Definition - Smartforms Print. Now we want to print preview from CRM WebUI document on Form designed in Adobe Interactive Forms (tx SFP).
We have tested using Action Definition - External Communication, we can set the AIF form here. We tested in GUI (tx crmd_order) and it works. But when testing preview on CRM WebUi it shows "Error in Smartforms".
Somehow it still detect as Smartforms instead of Adobe Interactive Forms.
We prefer if this preview can be done via Action, because it is straight forward function for printing.
Should we use Action - Method Call instead ? How is the approach to do it in Action - Method Call ?
Any one try this before? Appreciate your sharing here.
Thx & Rgds,
Gun.

Hi Gunawan,
if I got you right, what you want is: Call your AIF when someone clicks on the "print preview" button in CRM WebClient. This should all work using a print action like with normal SmartForms.
I faced this problem some months ago on CRM 6. The problem here was quite simple: The SmartForm interface and the one of AIF are not compatible. Thus the service used for calling the print action from WebClient failed.
For handling this problem I enhanced the print service to call AIF correctly.
In customizing I used print actions that call a method.
As mentioned this lays back some months already. Maybe SAP came up with a better solution by now. I saw AIF to have multilple interface types. One is an interface compatible with SmartForms. Probably you can use this one and the print service will work without any enhancements or modifications.
cheers Carsten

Print smartforms for service order with printer, not a spool in CRM WebUI

Dear Experts!
We have a long list of different print forms for a service order. We would love to have a list of these forms appearing when clicking on "Print" button to choose from.
We have made appropriate settings in SPRO (CRM -> Basic Functions -> Actions -> Actions in Transaction -> Change Actions and Conditions -> Define Action Profiles and Actions & Define Conditions). Option "Print Immediately" is set, and the Output Device is set to local printer. So now we have the following results:
- When clicking "Print Preview", a window appears where one of the possible forms may be selected to be shown as PDF.
- When clicking "Print", one of the forms is being moved to spool. So, you may only enter the spool in GUI and send the document to printer.
There is only one help topic about printing, that says:
Prerequisites
Actions are displayed on the Print pushbutton if the following criteria are met:
-The print action is set as relevant for the toolbar
- A print smart form is defined as the processing type
- The action is set to Execute immediately
- The action is inactive, that is, it is set to be executed manually
Please, give us a hint on how to make customizing to send document right to the printer.

Hi Alex,
This Business Add-In (PRINTER_DETERM_PPF) is used in the Actions (CRM-BF-ACI) component. It enables you to determine a printer more flexibly than the standard Customizing activity allows you to. For example, if you want to print an e-mail confirmation from a local printer in your office, and not from the usual printer for your entire department, you can use this add-in to do so.
Get back to me for a more info.
Hope this helps.
Cheers, Satish

Pdf error in printing in WEB UI via transaction launcher

Hi Experts,
We have created a custom report program in CRM 2007. We are launching it from WEB UI via transaction launcher. When we try to print the report output, it displays the standard print dialog box. The moment we select output device = LOCL for local printer and click on Continue button,it launches two new windows:-
a) One window is for WEB UI with message-The formatted data will be displayed in this window; wait and do not close the window
b) Second window is ADOBE PDF window with information message-Adobe Reader could not open 'frontend_print[1].pdf' because it is either not a supported file type or because the file has been damaged.
In the end, user is not able to print the report. Now my doubts are:-
What is the link between print button and pdf? Why is it going to ADOBE? Something to do with WEB UI? If we launch SAP GUI, go to SE38 and execute the report program, we are able to print the output successfully.
Please give me some pointers to proceed forward.
Thanks
Rohit

HI Rohit,
My blog can answer your questions.
http://wiki.sdn.sap.com/wiki/display/CRM/AdobeFormsin+WebUI
Cheers, Satish

To replace standard smartform by a custom form, to be used in PRINT PREVIEW

Hi,
I have a requirement in CRM 2007 webUI. If we try to create a sales order, then we have a toolbar option button with title "PRINT PREVIEW". It uses the custom smart form "CRM_ORDER_CONFIRMATION_01.
I have to replace this standard form by a Z custom form. This form has soem additional data required for business needs.
Field technical details of the button is :
1. Component Name- BT115H_SLSO
2. View - SOHOverview
3. Context Node - THTMLB
4. Attribute- BUTTON_8
5. Role key - BP_POW_USR
6. Comp. Usage - CUBT Sales Order
7. Object Type - BT115_SLSO
Please reply as soon as possible.

To figure this out you need to do the following:
First determine the action profile for the transaction in question in the IMG.
CRM->Transactions->Basic Settings->Define Transaction Types
Display the detials of the transaction and you will see the action profile. Next copy that action profile by using transaction SPPFCADM. Then in the action defintion for the print action, replace the standard smartform definition with your z-form.
Finally go back into the transaction definition and assign the z-profile to your transaction type. Please note you should only do this with "z-transactions".
I'm not going to go into further detail as this is basic CRM configuration and is valid for all releases. Please look at the best practices guides, or do a search in the CRM General and Framework forum for further information on how to do the configuration steps.
Take care,
Stephen

Error printing po

HI all,
I created data definition and template for POXPRPOP ==> Printed Purchase Order Report(Portrait), sat up output to XML in Request form for POXPRPOP and ran it.
When trying to preview, I am getting the error bellow followed by template page.
What does this error mean? Could someone point me to the direction where I'd start troubleshooting it?
Error
java.lang.NullPointerException at oracle.apps.xdo.oa.util.CoreHelper.escapeBrackets(CoreHelper.java:549) at oracle.apps.xdo.oa.util.CoreHelper.getExceptionXML(CoreHelper.java:580) at oracle.apps.xdo.oa.util.CoreHelper.writeExceptionDocument(CoreHelper.java:661) at oracle.apps.xdo.oa.util.CoreHelper.writeExceptionDocument(CoreHelper.java:637) at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:6205) at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3555) at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3614) at oracle.apps.xdo.oa.template.server.TemplatesAMImpl.processTemplate(TemplatesAMImpl.java:2135) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:189) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:152) at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:721) at oracle.apps.xdo.oa.template.webui.TemplateGeneralCO.previewTemplate(TemplateGeneralCO.java:741) at oracle.apps.xdo.oa.template.webui.TemplateGeneralCO.processRequest(TemplateGeneralCO.java:158) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:581) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247) at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1095) at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:932) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:899) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:640) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247) at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:932) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:899) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:640) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247) at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353) at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2298) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1711) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:497) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:418) at oa_html._OA._jspService(_OA.java:88) at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at oracle.jsp.JspServlet.internalService(JspServlet.java:186) at oracle.jsp.JspServlet.service(JspServlet.java:156) at javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java:162) at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java:187) at oa_html._OA._jspService(_OA.java:98) at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at oracle.jsp.JspServlet.internalService(JspServlet.java:186) at oracle.jsp.JspServlet.service(JspServlet.java:156) at javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456) at org.apache.jserv.JServConnection.run(JServConnection.java:294) at java.lang.Thread.run(Thread.java:534)
Thanks,
Eugene

Tim,
Thanks a lot for reply.
Template runs fine outside of Apps. Program itself runs fine if set to Text, but when set to XML, it fails. Here is what I found in Concurent->Managers->Administer
->Output Post Processor ->Manager Log
[9/4/07 2:41:55 PM] [OPPServiceThread0] Post-processing request 498889.
[9/4/07 2:41:55 PM] [3489:RT498889] Executing post-processing actions for request 498889.
[9/4/07 2:41:55 PM] [3489:RT498889] Starting XML Publisher post-processing action.
[9/4/07 2:41:55 PM] [3489:RT498889]
Template code: POXPRPOP_TMPL
Template app: PO
Language: en
Territory: US
Output type: PDF
java.lang.NullPointerException
     at java.io.File.<init>(File.java:263)
     at oracle.apps.xdo.oa.util.FontCacheManager.getFontFilePath(FontCacheManager.java:90)
     at oracle.apps.xdo.oa.util.FontHelper.createFontProperties(FontHelper.java:431)
     at oracle.apps.xdo.oa.util.ConfigHelper.getFontProperties(ConfigHelper.java:166)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5855)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3555)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3614)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:229)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
[9/4/07 2:41:55 PM] [UNEXPECTED] [3489:RT498889] java.lang.NullPointerException
     at java.io.File.<init>(File.java:263)
     at oracle.apps.xdo.oa.util.FontCacheManager.getFontFilePath(FontCacheManager.java:90)
     at oracle.apps.xdo.oa.util.FontHelper.createFontProperties(FontHelper.java:431)
     at oracle.apps.xdo.oa.util.ConfigHelper.getFontProperties(ConfigHelper.java:166)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5855)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3555)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3614)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:229)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
Thanks,
Eugene

Print preview and print button action

Hi,
This is first time when I am configuring any action in WebUi. I am trying to configure buttons on BT116H_SRVO. Clicking on "Print Preview" shows 'No manual print actions found' and click on "print' throws some exception.
I tried to check action configuration but could not find the right way to do it. Can you please guide me step-by-step as which action profile is meant for this component and how will these buttons work?
I tried action profile 'Service Order' but it seems it was not the right one.
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Edited by: ShikhaC on Jul 7, 2009 10:49 AM

Hi,
I am trying to get the Print Preview/Print function working in the webui for "Service Requests" and have configured the following and assigned it to the transaction, but I get an error:
"Errors in smart form: An exception with the type CX_SY_DYN_CALL_PARAM_MISSING occured, but was neither handled locally, nor declared in a RAISING clause."
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Display PDF in Webui

Hi All,
I wanted to display a smartform output (PDF) in WebUI without attaching the file to CRM document (sales order, service order...) and also without storing the PDF output file in some location. Is it possible to convert the OTF / binary data into PDF and display in Webui?
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Regards,
Karthik.

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/people/sap.user72/blog/2004/11/10/bsphowto-generate-pdf-output-from-a-bsp
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Hi there,
I am seeing an issue with Order Print Preview of PDF(Smartform) in WebUI, wondering if anyone had similar issue.
Have a smartform configured to 'Preview Output' under SPPFCADM->CRM_ORDER.
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It still works fine in Prod. system but in Development system if I 'Preview Output' in Internet Explorer 9, it gives me a completely blank Pop-up.
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I have changed some settings in IE9 (Compatibility etc.) but with no effect.
This worked fine a few months ago!
Any ideas?
thanks,
David

This link:
[http://www.michaels.com/Crocheted-Hooded-Bear-and-Flower-Baby-Blankets/25280a,default,pd.html?printpreview=true http://www.michaels.com/Crocheted-Hooded-Bear-and-Flower-Baby-Blankets/25280a,default,pd.html?printpreview=true]
Attached is an image of the prints next to each other.

Too Many Prints From The cmn_err

Hi All,
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For this to happen i guess they have a bad senderbase reputation, ie below -1.0?
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/F

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Hi,
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Andreas

Hi,
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I also send you some information.
Kind regards
Manfred

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--Prasanna

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regards
Stefano Pirola

Kapil
You need to maintain the distribution lock. Check here:
[http://forums.sdn.sap.com/message.jspa?messageID=11038872]
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Ravindra

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