Print issue in PRD server

Dear All,
In our PRD server all the print is going in the waiting state ,,,how to resolve the issue ...as we are using 3 spool work process but the one spool work process is stopped and remaining 2 are free but not doing any thing ,,,plz give any suggestion to resolve the issue.
RABLEEN

Hi Rableen,
     Without providing any information it is little bit difficult to give answer for your query. Provide us SP01 Error screen shot for that request.
1. Ensure the printer port should open b/w the user's desktop and the local printer. You can ask the user to pint for any of the word document to check whether he is able to print or not
2. Check in SU01 for that user is having printer access or not
3. Login with User's credentials from your desktop and try to give print whether you are able to print or not
4. Check any network issue b/w SAP Server and Local Printers
As i told you it is not easy thing to give direct resolution. Ask if you have any queries
Regards
Santosh K

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