Print Job pauses immediately

Some helpful info
Our offices use only Toshiba and HP printer/scanners/copiers
We are domained but the 'agents' own their own computers and they are NOT domained
We run a Windows environment
Both users were able to print for upwards of 2+/- months and then the printing stopped suddenly for no reason
Now onto the issue:
We have 2 users with MacBook Pro's OSX 10.6.8 who can successfully print to all of the HP printers in the office but can NOT print to the Toshiba eStudio printers; model 520, 655, and 3530C. The latest drivers have been downloaded from copiers.toshiba.com and they are auto-selected when adding the printers by IP but when attempting to print a test page the printer/copier status changes to 'paused' I have reset the printer system and rebooted the machine several times.
I have tried using each of the 'Generic' drivers that come with the machines as well as many different vairations of drivers available from the Toshiba website.
The only relevant error that both users get in the cups log is:
Backend returned status -8 (crashed)
I've tried Google, MacRumors, Yahoo Answers, etc with combined views of 300+ and not even one suggestion, Im at a loss any advice would be greatly appreciated.
Message was edited by: mR742 - additional information

I have not, I was not aware of this release. Do I simply check for updates on the affected machines or is there a link you can provide to this DL?
Thanks a million...
EDIT: Sorry, I'll learn to read one day... I will perform this update when I can get in touch with these users and report back, thanks again.
Message was edited by: mR742, didnt read the reply correctly

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    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Started filter /Library/Printers/hp/filter/hpPostProcessing.bundle/Contents/MacOS/hpPostProces sing (PID 237)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Started backend /usr/libexec/cups/backend/usb (PID 238)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] usb: AppleLanguages="en-US"
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] STATE: +connecting-to-device
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Looking for 'Hewlett-Packard HP Color LaserJet CM1312nfi MFP'
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] load_classdriver(/System/Library/Printers/Libraries/USBGenericTOPrintingClass.p lugin) (kr:0x00000000)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Opening connection
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] load_classdriver(/System/Library/Printers/Libraries/USBGenericTOPrintingClass.p lugin) (kr:0x00000000)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] STATE: -connecting-to-device
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Sending print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Set job-printer-state-message to "Sending print data...", current level=INFO
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] cgpdftops - using PPD file "/private/etc/cups/ppd/HP_Color_LaserJet_CM1312nfi_MFP.ppd"...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] PS Matching Mode = AP_ApplicationColorMatching
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] cgpdftops - languageLevel = 3, mediaBox.size.width = 612, mediaBox.size.height = 792
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] cgpdftops - documentMediaBox.size.width = 612, documentMediaBox.size.height = 792
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] hpPostProcessing launched
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Final document orientation - 0
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] EWU support is absent for device.
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Pages per sheet - 1
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Orientation - portrait
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Allowing document iterator to handle job termination...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] ------------------------------------------------------
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Pre-processing tasks:
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Line - %%EndComments Processor - DriverVersion "Insert driver info" (pre, , substr)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Post-processing tasks:
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Page = 612x792; 12,12 to 600,780
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Line - %%BeginProlog Processor - Accounting "Insert LaserJet accounting information" (post, , substr)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] slow_collate=0, slow_duplex=0, slow_order=0
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Line - %%Page: Processor - PageAccounting "Log page for accounting" (post, , substr)DEBUG: Before copy_comments - %!PS-Adobe-3.0
    D [05/Feb/2015:18:28:39 -0500] [Job 2521]
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %!PS-Adobe-3.0
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %APL_DSC_Encoding: UTF8
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %APLProducer: (Version 10.6.8 (Build 10K549) Quartz PS Context)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %%Title: (Order )
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %%Creator: (Safari: cgpdftops CUPS filter)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %%CreationDate: (Thursday, February 05 2015 18:28:26 EST)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %%For: (Steve Cohen)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %%DocumentData: Clean7Bit
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %%LanguageLevel: 3
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %%Pages: 1
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %%BoundingBox: (atend)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %%PageOrder: Ascend
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] %%EndComments
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Before copy_prolog - userdict/dscInfo 5 dict dup begin
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Before copy_setup - %%BeginSetup
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] ------------------------------------------------------
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Calling processor DriverVersion before line %%EndComments
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Task "Insert driver info" complete. Processor - DriverVersion. Line - %%EndComments
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Calling processor Accounting after line %%BeginProlog
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Task "Insert LaserJet accounting information" complete. Processor - Accounting. Line - %%BeginProlog
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Before page loop - %%Page: 1 1
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Copying page 1...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] pagew = 587.9, pagel = 767.8
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] PageLeft = 12.0, PageRight = 599.9
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] PageTop = 779.9, PageBottom = 12.1
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] PageWidth = 612.0, PageLength = 792.0
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Current page number is 0
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Calling processor PageAccounting after line %%Page: 1 1
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] PAGE: 1 1
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Wrote 1 pages...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Set job-printer-state-message to "Unable to send print data", current level=ERROR
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] USB class driver WritePipe returned e00002ed
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] USB class driver Abort returned e00002c0
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Sent 81920 bytes...
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Backend returned status 1 (failed)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] Printer stopped due to backend errors; please consult the error_log file for details.
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] End of messages
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] printer-state=5(stopped)
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] printer-state-message="Unable to send print data"
    D [05/Feb/2015:18:28:39 -0500] [Job 2521] printer-state-reasons=offline-report,paused
    E [05/Feb/2015:18:29:31 -0500] [Job 2521] Unable to send print data
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] The following messages were recorded from 18:29:13 to 18:29:31
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] job-sheets=none,none
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] argv[0]="HP_Color_LaserJet_CM1312nfi_MFP"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] argv[1]="2521"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] argv[2]="stevecohen"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] argv[3]="Order "
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] argv[4]="1"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] argv[5]="AP_ColorMatchingMode=AP_ApplicationColorMatching AP_D_InputSlot= nocollate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=Safari com.apple.print.JobInfo.PMJobName=Order\  com.apple.print.JobInfo.PMJobOwner=Steve\ Cohen com.apple.print.PageToPaperMappingMediaName=Letter com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.PrinterInfo.PMColorDeviceID..n.=42057 com.apple.print.PrintSettings.PMColorMatchingMode..n.=0 com.apple.print.PrintSettings.PMColorSpaceModel..n.=3 com.apple.print.PrintSettings.PMColorSyncProfileID..n.=1294 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=HP_Color_LaserJet_CM1312nfi_MFP HPApplicationFilename=Safari.app HPApplicationFilename_Encoded=U2FmYXJpLmFwcA== HPApplicationName=Safari HPApplicationName_Encoded=U2FmYXJp HPComputerName=Steve\ Cohen’s\ iMac\ (10) HPComputerName_Encoded=U3RldmUgQ29oZW7igJlzIGlNYWMgKDEwKQ== HPDomainName=Steve-Cohens-iMac-10.local HPDomainName_Encoded=U3RldmUtQ29oZW5zLWlNYWMtMTAubG9jYWw= HPOriginalJobName=Order\  HPRealUserName=stevecohen HPRealUserName_Encoded=c3RldmVjb2hlbg== HPUUID=7279EB6B-B226-4B29-89C8-05D4F4340D07 HPwmCustomText= media=Letter PaperInfoIsSuggested..b. noPDFIsProtected..b. pserrorhandler-requested=standard job-uuid=urn:uuid:5e909959-1e13-3f8e-5c88-45390d1f72fe job-originating-host-name=localhost time-at-creation=1423178906 time-at-processing=1423178953 job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 com.apple.print.PrintSettings.PMTotalBeginPages..n.=1 PageSize=Letter"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] argv[6]="/private/var/spool/cups/d02521-001"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[0]="<CFProcessPath>"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[2]="CUPS_DATADIR=/usr/share/cups"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[8]="CUPS_STATEDIR=/private/etc/cups"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[9]="HOME=/private/var/spool/cups/tmp"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[11]="[email protected]"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[12]="SOFTWARE=CUPS/1.4.7"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[14]="USER=root"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[15]="CUPS_SERVER=/private/var/run/cupsd"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[16]="CUPS_ENCRYPTION=IfRequested"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[17]="IPP_PORT=631"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[18]="CHARSET=utf-8"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[19]="LANG=en_US.UTF-8"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[20]="APPLE_LANGUAGE=en-US"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[21]="PPD=/private/etc/cups/ppd/HP_Color_LaserJet_CM1312nfi_MFP.ppd"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[22]="RIP_MAX_CACHE=8m"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[23]="CONTENT_TYPE=application/pdf"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[24]="DEVICE_URI=usb://Hewlett-Packard/HP%20Color%20LaserJet%20CM1312nfi%20 MFP?serial=00CNC891G5N0"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[25]="PRINTER_INFO=HP Color LaserJet CM1312nfi MFP"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[26]="PRINTER_LOCATION=Steve Cohen’s iMac (10)"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[27]="PRINTER=HP_Color_LaserJet_CM1312nfi_MFP"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[28]="CUPS_FILETYPE=document"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] envp[29]="FINAL_CONTENT_TYPE=printer/HP_Color_LaserJet_CM1312nfi_MFP"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Started filter /usr/libexec/cups/filter/cgpdftops (PID 247)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Started filter /usr/libexec/cups/filter/pstops (PID 248)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Started filter /Library/Printers/hp/filter/hpPostProcessing.bundle/Contents/MacOS/hpPostProces sing (PID 249)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Started backend /usr/libexec/cups/backend/usb (PID 250)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] usb: AppleLanguages="en-US"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] STATE: +connecting-to-device
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Looking for 'Hewlett-Packard HP Color LaserJet CM1312nfi MFP'
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] cgpdftops - using PPD file "/private/etc/cups/ppd/HP_Color_LaserJet_CM1312nfi_MFP.ppd"...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] PS Matching Mode = AP_ApplicationColorMatching
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] cgpdftops - languageLevel = 3, mediaBox.size.width = 612, mediaBox.size.height = 792
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] cgpdftops - documentMediaBox.size.width = 612, documentMediaBox.size.height = 792
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] hpPostProcessing launched
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Page = 612x792; 12,12 to 600,780
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] slow_collate=0, slow_duplex=0, slow_order=0
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Before copy_comments - %!PS-Adobe-3.0
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %!PS-Adobe-3.0
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %APL_DSC_Encoding: UTF8
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %APLProducer: (Version 10.6.8 (Build 10K549) Quartz PS Context)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %%Title: (Order )
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %%Creator: (Safari: cgpdftops CUPS filter)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %%CreationDate: (Thursday, February 05 2015 18:29:14 EST)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %%For: (Steve Cohen)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %%DocumentData: Clean7Bit
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %%LanguageLevel: 3
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %%Pages: 1
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %%BoundingBox: (atend)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %%PageOrder: Ascend
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] %%EndComments
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Before copy_prolog - userdict/dscInfo 5 dict dup begin
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Before copy_setup - %%BeginSetup
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Before page loop - %%Page: 1 1
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Copying page 1...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] pagew = 587.9, pagel = 767.8
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] PageLeft = 12.0, PageRight = 599.9
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] PageTop = 779.9, PageBottom = 12.1
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] PageWidth = 612.0, PageLength = 792.0
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Final document orientation - 0
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] EWU support is absent for device.
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Pages per sheet - 1
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Orientation - portrait
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Allowing document iterator to handle job termination...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] ------------------------------------------------------
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Pre-processing tasks:
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Line - %%EndComments Processor - DriverVersion "Insert driver info" (pre, , substr)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Post-processing tasks:
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Line - %%BeginProlog Processor - Accounting "Insert LaserJet accounting information" (post, , substr)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Line - %%Page: Processor - PageAccounting "Log page for accounting" (post, , substr)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] ------------------------------------------------------
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Calling processor DriverVersion before line %%EndComments
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Task "Insert driver info" complete. Processor - DriverVersion. Line - %%EndComments
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Calling processor Accounting after line %%BeginProlog
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Task "Insert LaserJet accounting information" complete. Processor - Accounting. Line - %%BeginProlog
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Current page number is 0
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Calling processor PageAccounting after line %%Page: 1 1
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] PAGE: 1 1
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Wrote 1 pages...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] STATE: +offline-report
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Printer is offline.
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Set job-printer-state-message to "Printer is offline.", current level=INFO
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] load_classdriver(/System/Library/Printers/Libraries/USBGenericTOPrintingClass.p lugin) (kr:0x00000000)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] STATE: -offline-report
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Printer is now online.
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Set job-printer-state-message to "Printer is now online.", current level=INFO
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Opening connection
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] load_classdriver(/System/Library/Printers/Libraries/USBGenericTOPrintingClass.p lugin) (kr:0x00000000)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] STATE: -connecting-to-device
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Sending print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Set job-printer-state-message to "Sending print data...", current level=INFO
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Wrote 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Read 8192 bytes of print data...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Set job-printer-state-message to "Unable to send print data", current level=ERROR
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] USB class driver WritePipe returned e00002ed
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] USB class driver Abort returned e00002ed
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Sent 81920 bytes...
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Backend returned status 1 (failed)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] Printer stopped due to backend errors; please consult the error_log file for details.
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] End of messages
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] printer-state=5(stopped)
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] printer-state-message="Unable to send print data"
    D [05/Feb/2015:18:29:31 -0500] [Job 2521] printer-state-reasons=paused
    E [05/Feb/2015:18:34:32 -0500] [Job 2521] Stopping unresponsive job!

    If you haven't done so already, try resetting the printing system.
    Reset Printing System

  • Printer installed but not responding to print jobs

    I'm not quite sure how to intelligently ask this question so let me describe what happened.
    I have a friend who asked for help in troubleshooting a problem with his printer.  His printer is a brand new HP Officejet 6600 sitting near his computer and is on his wifi network.  He can not print to it wirelessly from his iMac running Lion, but his wife can print wirelessly to it from another room on her iMac.  He can print using USB, though, but he prefers wireless because of the wiring situation in this room.  Plus, he bought for wireless printing.
    When I got there I checked his System Preferences:Print & Fax and confirmed that his printer was installed and had the green idle light showing ready for a print job.  I tried to print and everything looked normal and showed that the job was sent to the printer and was 100% completed but the printer never responded.  I tried it from his wife's computer and confirmed that she was able to print a page with no problem.  I brought my MBP and joined his wifi network and added his printer and was also able to print.
    So, I tried some basic troubleshooting steps trying to print after each one, and nothing worked.  I deleted and re-installed his printer, repaired permissions, restarted in Safe Boot, tried printing in a second user account, Reset printing system..., deleted all com.apple.print... preferences,  installed Onyx and ran the System Cleaning routines,  powered down/up the router/computer/printer, reset the wifi on the printer and rejoined his network, and probably a few other things I can't remember right now.
    After doing all of this and throwing up my hands I tried to print again from my MBP to prove that I still could, and this time was not able to print.  It kept trying to send the job but the printer never responded.  His wife's iMac was still able to print, however.  This got me frustrated and I decided to ask this forum for help.
    Oh, and here's some more information.  His wife has a printer next to her computer, an HP Officejet something (I forget, not 6600, though).  His iMac is able to print over wifi to this printer with no problem.  What the...?
    What other things can I try? Does this point to something in the printer such as a bad wifi card, or something?  Any suggestions or ideas will be much appreciated.
    Thanks

    LilyLC, hold on to your chair you will not believe what happened today.  Bear with me while I give you all the details but you will want to read the entire story.
    First, to answer your question in the first paragraph of that last post, his wife's printer is connected to his wifi and is using the driver installed by Apple and has been updated on the same date as his computer that I gave earlier.  She can print to her printer and so can he.  After the troubleshooting steps I have taken and took today I agree with your assessment about an intermittent issue with the printer, too, but let me tell you what I did today.
    Before going to his house I decided to set up a second wifi LAN at his house using my router to check if his Airport Extreme (I incorrectly thought initially it was an Airport Express) router was the problem.  The thinking being that I have checked his printer and computer and nothing I have tried is making a difference, so the only thing left is his router.  So, I set up my router and joined his computer, printer, and my MBP, to the wifi and tried to print from both computers.  The printer still was NOT working!  That was a big disappointment since I just knew that was going to work.  I guess that eliminates the router.  I reconfigured his computer back to his wifi and proceeded to the next step.
    I hadn't installed the drivers from the website you gave me earlier since I saw in Software Updates that he had updated to that same driver set already.  Now I got to thinking that maybe those files were corrupted somehow so I downloaded the drivers from the website you gave me and installed.  Deleted drivers from Print & Scan pane and installed the newly downloaded driver, tried to print, and that failed, too.
    Next I tried your suggestion of using the LPD protocol instead of the HP JetDirect and that setup failed for some reason.  I reconfigured using the HP JetDirect, and that worked for printing, as before, but the scan function was not available, as before.
    I was getting a little pressed for time today and had time to try one more thing, so I decided to forgo the new Location setup until tomorrow and instead chose to plug his printer directly into the Airport Extreme via USB and see what happened.  I deleted the IP driver and clicked the + to add the installed driver and was presented with an HP Officejet 6600 on the top line and lower down under "Nearby Printers" found an HP Officejet 6600 series [XXXXXX] and under that HP Officejet 6600 Fax.
    I chose the first driver and installed and tried to print and was successful.  However, the scan function was not available.  So I deleted that driver and chose the second one.  I noticed immediately that the scan function was available.  Thinking I might have something I tried to print and was unsuccessful.  Mmm...printing works with the first driver but not the second and scan works for the second but not the first.  What's with THAT? 
    This was really getting frustrating by this time and after much discussion with him I told him I thought the printer was the device at fault.  For some reason his printer just did not like his network.  I tried printing to his wife's computer and that worked great.  No problem there.  But for some reason his printer did not like his network and refused to work by setting up manually.
    I recommended that he bring the printer back and exchange it for another printer.  He agreed and immediately boxed it up and left for the store.  I returned home to more friendlier surroundings.
    Here's where it gets interesting, and it helps to know that my friend is in his mid-eighties.  About an hour later he calls and tells me he's sitting in the parking lot of Office Depot.  He tells me that when he was in the store discussing with Customer Service about an exchange it dawned on him out of the blue that he DIDN'T NEED TWO PRINTERS!!  He said that if he could print to his wife's computer today then he could print to it from now on.  I was speechless!!!  I told him I asked him at the beginning of all this why he had to have two printers, and at that time he said "trust me, we need two printers".  Ok.  He tells me he has no idea why he didn't realize that wifi worked differently than cable.  He thinks that maybe since his older two printers were each connected to his and his wife's computer these newer computers operated the same way too.  But he admits to me that he was the one who set the printers up on his wifi network, so why he didn't realize that only one printer was necessary with wifi he didn't know.  He was embarrassed.  He admitted to me that technology is very difficult for him to understand.  No kidding!!!
    I didn't need to remind him how much time had been spent on this problem because he was quick to apologize and was very sorry for taking up so much of my time, and he really appreciated the effort.  I told him I didn't mind.
    And I really didn't, because I learned so much from this experience by following your suggestions, LilyLC.  I never knew how to set up a printer using its IP address, and the protocols to use, and I never knew how to add new Locations in the Network pane and why it might be useful.  You also got me to considering other troubleshooting ideas I wouldn't have thought of otherwise.  So maybe my friend and I aren't that different after all.
    I really appreciate all the suggestions, links, and ideas you offered during this effort, LilyLC.  I wish I could have determined the cause of the problem but, not knowing the inner workings of these devices, I can only assume that it had to have been the printer.
    I bet I get a call from my friend a week from now saying that he just bought a second printer for his room because his knees can't take the walking from his room to his wife's room to get all of his printouts.  All I can say is THAT printer better work.
    Thanks again, LilyLC, for all your time and help.  It was really appreciated!

  • Is there a way to save print job for later?

    Is there a way to have print jobs saved for a later date/time? The only solution I can think of is to save the document/web page/file to a folder (e.g., "print later"). However, I'd rather just be able to hit print and in the print dialogue "send" the job to a print queue that I can open later.
    For the curious, there are two often reoccuring situations where I want to save a print job for later: 1) I work late at night when my family is asleep and my house is not large enough to avoid disturbing their sleep by printing; and 2) I need to print out a 50+ page work document and I don't want to use my home computer to do it.
    I'll appreciate whatever tips, recommendations, thoughts I get.

    the method mentioned by benwiggy will certainly work.  If you want to an option that would give you more options, you could use a PDF Service.  You could then put a specific job on hold while still allowing others to use the printer.
    You can do this by opening AppleScript Editor (/Applications/Utilities).  You can copy and paste the following into an editor window --
    on open printJobs
    tell application "Finder"
    set trapFile to quoted form of POSIX path of (printJobs as string)
    end tell
    set defaultPrinter to do shell script "lpstat -d | awk -F: '{print $2}'"
    do shell script "lpr -P" & defaultPrinter & " -q " & trapFile
    end open
    Save the file as an Application.  You can name it something like Hold Print Job.  Then just put it in the PDF Services directory in the Library directory of your Home folder <yourname>/Library/PDF Services.  You may need to make the PDF Services directory as it may not already be there.
    Once the file is in place, you can use it by using the PDF drop down menu at the bottom left of a print window.  That will send the file to the printer and put it on hold.  Others can still use the printer.  You can then print your file whenever you want.  Just open the print queue as mentioned by benwiggy.  Highlight the job that is Paused.  You will see a little curly icon at the very right (looks like a reload icon in a web browser).  Just click that icon and the job will start printing.

  • HP Officejet PRO 8600 paper feed takes over 2 minutes to pick up paper on print job

    Once you hit print it takes 2 minutes and 18 seconds for the printer to pick up the paper and print the document.  If there are multiple pages for the print job, the second and subsequent pages print immediately after the first one finally, finally prints.  I cleaned the rollers, checked for software upgrades, reset the printer, tried all different paper weights, etc.

    Hi , and welcome to the HP Forums! I see you are experiencing print speed issues.  I would like to help! Do you have the same issues when making a copy, as opposed to a print? I'd recommend starting with a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    I would also recommend downloading and running the HP Print and Scan Doctor. Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!

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