Print Job Stuck in Queue - can't print

HP Officejet Pro 8500 A909g Series. Unable to print documents. The HP Solution Center indicates that my desktop and the printer are connect. I attempted to cancel all print jobs. All were cancelled with the exception of one. That job continues to indicate, "Deleting - Printing." I've powered off/on on both the printer and the desktop. Unplugged cable from unit and wall. Waited 10 seconds. It did print a self-test diagnostic page generated from the PC, but it won't print any of my documents. Any suggestions as to what might be the problem and how to resolve it? Thank you.

Hello Mclaugha1,
Thanks for the post. On this one, I've included a couple of links below that should assist you in getting past this error and back to printing. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&cc=us&dlc=en&lc=en&product=3752459&tmp...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en&product=3752459&tmp...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

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Hi there karen-c,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system is this?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Network Print Jobs Stuck in Queue

Hello,
I have, perhaps, the most frustrating problem on the planet. In my home network, I have a HP Color LaserJet 2600n connected to my main PC, with 2 other PC's on the network. All 3 run Windows 7. Printing from my main PC works fine, but if I try to print over the network, the print job always gets stuck in the queue. I can see it stuck in the queue on my main PC, but I can't do anything about it. I can't delete it, nothing. If I restart the spooler, then it magically prints and clears the queue, but it's annoying to have to do that all the time. I've reinstalled the drivers several times to no avail. Tips?
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Try this document for the partial page problem:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00447737&cc=us&lc=en&dlc=en&product=441115
Here is a document referencing the various error light combinations as well:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00476152&tmp_task=solveCategory&lc=en&dlc=en&cc...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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I've got a similar problem with the officejet 5510 (multifunction) attached by USB to XP computer. I can print direct (connected by USB) and wirelessly from my windows 7 laptop. I can print direct (USB) from my Mac OS 10.4.11 However, when I print wirelessly from the Mac, the print job shows up in the que on the XP machine with the 5510 attached, but wont print. I have to clear the spool from the command line.
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, Welcome to the forums I read about the printing issue you're having with your LaserJet M125NW, that will not seem to wake up when you send the print job to be printed out. Below is what I would first suggest trying. Select Setup, System Setup, Energy Settings, Wake/Auto On Events, and in that menu, select "LAN Job" to see if this will help wake the printer up when you send it a print command. Also ensure you have the power to the unit plugged in directly to a wall outlet. Avoid power bars and surge protectors, which ensures the printer is receiving the full power it needs. Let me know what happens, good luck

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Thanks

Ok the problem happened on one of the 32 bit computers so it is not a 64 bit issue. Still looking for some suggestions.
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This question was solved.
View Solution.

Hi,
From the Desktop, hold down the Windows key and press R. Into the Run window, type services.msc and hit enter. Browse down to the print spooler service, right click it and select Properties then click on the Stop button. Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
Restart the computer and you should find the document has been removed.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

Print Job remains in queue even though it prints OK?

Hello All,
I am trying to help a friend of mine setup wireless printing from her Macbook. Unfortunately I don’t know very much about Macs and OSX but I am a quick learner
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Virgin Media Cable Modem -> connected (RJ45) to a Wireless Linksys Cable Modem -> connected (RJ45) to a Belkin USB Hub.
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1 x HP Deskjet
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Is there a different way to setup the print queue that you think may help? Any ideas would be greatly appreciated. I spent 5 hours on this yesterday and it still isn’t working
Thanks
M

It should bring up the Common UNIX Printing System (CUPS) 1.3.11 manual if you're running 10.5.8 (hint; 10.5 is meaningless). Since it doesn't, I suggest doing an Archive & Install installation, followed by running Software Update.
P.S. http://discussions.apple.com/message.jspa?messageID=12477185 might give you some clues.

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I am not sure I understand ''it still will not print. ''
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Not with the built-in AirPrint print function. However, you can download free and cheap print apps that can provide some (limited) printing abilities. HP's iPrint is one of those.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

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JimHess~ Many thanks. In my short history with LR, it's amazing how many people I've seen ask this question. I'm nearly embarrassed at how simple the fix was, but grateful that you didn't dismiss such a basic question. You made my week. And my friend's photo album...

Print Job Stuck in Queue - can't print

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