Print job will not delete

A print job will not delete from my computer despite several restarts of both the computer and printer.

Hi,
From the Desktop, hold down the Windows key and press R.  Into the Run window, type services.msc and hit enter. 
Browse down to the print spooler service, right click it and select Properties then click on the Stop button. 
Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
Restart the computer and you should find the document has been removed.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
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    Microsoft MVP - Windows Experience

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