Print job won't delete on my 8600

I have a print job in my que that is stuck in delete mode. I did change print cartridges halfway through that print job, though I am pretty sure it did get finished the other day.

I have a Dell C3760dn printer set up as a network printer on my server. 2003. There is a print job that will not delete. Two questions:1) short of uninstalling and reinstalling this printer, how do I get the document to delete? I've gone into the control panel, Devices & Printers, found thenetwork printer, right clicked, cancel all documents. Didn't delete.I have stopped, restarted the print spooler, there's nothing in the Windows\System32\spool\PRINTERS file. I've tried deleting the document in the queue directly from my server and from the end user that generated the print job. I've turned off the printer, restarted print spooler, tried to delete the document...nothing.I have tried everything and it just will not delete. I don't want to have to uninstall and reinstall this printer every time a doc from this one user hangs up. Is...
This topic first appeared in the Spiceworks Community

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Print job will not delete

A print job will not delete from my computer despite several restarts of both the computer and printer.

Hi,
From the Desktop, hold down the Windows key and press R. Into the Run window, type services.msc and hit enter.
Browse down to the print spooler service, right click it and select Properties then click on the Stop button.
Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
Restart the computer and you should find the document has been removed.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Jobs show twice in print queue - won't delete and won't print

I have an HP Laserjet P1006 running on a HP laptop running Windows 7 64 bit. Printer has worked fine for 8 months but recently ran into problems.
When I send a print job to it, the printer doesn't print. If I open up the print queue, the job shows up twice. If I try to delete the jobs, they don't delete. I can use the HP Print Diagnostic Utility to get the jobs cleared out of the queue, but the same thing happens the next time I try to print something.
A Few Other Items to Note:
- I don't get any error lights on the printer.
- I brought home a laptop from home running XP and installed the printer using the CD. The printer worked fine with that computer, so I don't think it's a problem with the printer hardware.
- I have tried uninstalling the printer, both using the CD that came with it and with the latest drivers/software from the website. Didn't do anything (same problem occurs when printing a test page).
- HP Print Diagnostic Utility doesn't find anything wrong. Likewise, if I right click on the printer and click Troubleshoot, that doesn't help either.
- I've tried restarting the print spooler, but that didn't do anything.

Hard Reset – While printer is powered ON, pull the power cord from the printer then from the wall. After 30 seconds reconnect power to wall and printer. This will trigger a ‘dirty power up’ and restore the printer to a known good condition (if it is possible). No user settings are lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful tools to use when the printer hardware is not functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

HP 1522nf printing job won't start

Hi:
I have the HP 1522nf. I always leave the printer power on. Sometimes like once a month, the printer job will not start. I can still go into the printer setting website. (192.168.1.x) But whenever I print, the transfer will stuck at about 68.2kb, and just won't print anything. I have a restart the printer, and then everything is back to normal. I also tried to unplug the printer's network, it will print out eventually just right after I unplug it. And then print out a error message saying "syntax error" offending command: --nostringval--. What's the problem here?
I have the newest firmware.
Thanks.
Message Edited by cpthk on 01-15-2009 05:39 AM
Message Edited by cpthk on 01-15-2009 05:49 AM

Hi,
From the Desktop, hold down the Windows key and press R. Into the Run window, type services.msc and hit enter.
Browse down to the print spooler service, right click it and select Properties then click on the Stop button.
Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
Restart the computer and you should find the job has been removed.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Print job will not delete, which halts other print jobs

Maddening issue with some print jobs sticking in print que, then failing to delete when attempting to clear que, which halts any print jobs that follow. Que shows "deleting" but in reality it does not delete. I have tried to go into spooler system and it seems to work when I hit "Stop" then "Start," but do NOT want to have to do this every time. thx for any help.

On order to clear the Spool, the easiest way is to turn off your printer,
Reboot your PC and then cancel all the documents from the Printers screen.
After the documents has been removed, turn the printer back on.
As the issue ocours more often, please let me know your printer model, how it is connected to your PC and your operating system version, it will help to better understand any possible cause.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Print Jobs not clearing "Deleting - Printed" message from Print Queue

The jobs print fine but the message Deleting - Printed doesn't clear from the print queue.
The two printers having the issue are HP Color LaserJet 3550s using the External HP JetDirect en3700 (J7942A-61033).
Our Print Server is an HP BL25P running MS Server 2003 Enterprise Edition / SP2. This issue started about two weeks ago only on these printers. I downloaded the newest drive (dated 2007 version 61.63.461.41).
I have deleted and recreated the printers on the Print server and installed the new driver. Still having the same issue. To clear the Print Queue we have to restart the Print Spooler Service on the Print Server.- this causes the "Deleting - Printed" jobs to print again which could be days / weeks after they were originally printed.
We don't want to keep having to restart the Print Spooler.
Any one having a similar issue and know off a fix. I have tried everything I have so far found on the Web.
Thank you.
Mike

Hello @shumaung , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing print speed issues. I would like to help!
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend reinstalling the
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Printer jobs won't restart

Hi there, I'm hoping someone might be able to help me out with a printing problem I'm having.
I have a 1.42ghz PPC mac mini running ver 10.3.9, my printer is an Epson R200.
The computer has suddenly developed a fault whereby printing to this printer is not possible, as any time you send a document to the printer the icon with the exclamation point appears in the dock and it says that the printer job queue is stopped. If you click on the button to re-start the jobs, a message comes up for a few seconds saying "opening printer connection" After a few seconds this dissappears and the jobs remain stopped.
I have tried repairing/verifying permissions , this did not appear to have any effect. I tried deleting the printer and re-installing it, again with no luck.
I also downloaded an application called printer setup repair, which allowed me to restore OS X's printing system. This actually seemed to fix the problem, however after printing 2 documents the problem re-surfaced.
I have ruled out there being any hardware problem with the printer, as I can print perfectly from my powerbook. In fact, the only way I can print to the R200 from the mac mini is by using my powerbook with printer sharing turned on.
If anybody has any suggestions on how to fix the problem, any input would be most gratefully received.
Gordo.
mac mini 1.42ghz ppc Mac OS X (10.3.9)

Hello Gordon,
First of all, welcome to the Apple discussions.
`I tried deleting the printer and re-installing it, again with no luck.
What are you meaning with I TRIED DELETING THE PRINTER??
On the in-stall CD that came with your printer is a un-installer, you have to use that to get rid of ALL drives. After you finish re-install the printer.
When you do so unplug everything that is connected to the computer to the printer. Shut down the printer, when everything is back on an plugged in than press the power button on the printer.
Let me know if so ...
Discussions is a ongoing process. Hope to see you around anytime you need us, or can offer help to others.
Dimaxum <]:~))

Print jobs won't automatically drop from the print queue after printing

I just bought an Envy 7640. When printing multiple documents, the first print job hangs in the queue after it prints, which prevents subsequent jobs from printing. The first job continues to show a status of Printing after it prints the job. I have to manually go into the queue and cancel the finished job before the next job in the queue will print. Having to clear the queue manually each time a print job finishes is not an acceptable fix to the problem. How can I get the printer to automatically delete the print job after it prints like it's supposed to do?

Thank you for your reply. The steps that you sent are for print jobs that you cannot delete from the queue. I also found those instructions earlier, however, it doesn't apply to the problem I'm having with my printer. I don't have a problem deleting print jobs from the queue. As my previous post stated, when I print multiple documents, the first document prints but it stays in the queue with a status of Printing. Because it stays in the queue with the Printing status, it prevents the second and subsequent documents from printing. My problem is that I have to go to the queue after every single job prints and delete it from the queue to allow the next document to print. It's ridiculous to have to delete every job from the queue after it prints. The printer should automatically delete the job after it prints it, and then print the next job in the queue. How can I make the printer delete a job automatically after it prints it?? Can you please give me a resolution to this problem? Thank you.

Spooled printing job getting automatically deleted in 10 sec

Connected Printer: HP Deskjet 3820/3822 Operating System: Microsoft Windows XP Connection Port: ParallelCheck of the driver setting shows no problem. However whenever I am trying to print a Notepad or word document, it is spooling to the printer -- printer window is showing status -- "printing" -- then in 10 sec the status automatically changing to --- "deleting" print job! Any suggestion?

I have the exact same problem, with all my HP Photosmart and all in one printers? Did you ever get this resolved?
could you let me know what the repair is if you know i would greatly appreciate it.
Tim Wolter
[email protected]
Thx

Print Jobs won't start

After several years of trouble-free printing from my Blue Dalmation iMac to a HP Deskjet 630 printer, it's all suddenly gone wrong.
Recently I zapped my PRAM and ever since I've been unable to get the Print Jobs to start. Every time I click 'Start Jobs' it immediately goes back to 'Print Jobs Stopped' and nothing will print.
I went into the Printer Setup Utility, hit Reset Printing System and tried to add the HP printer again. But when I do that I get "Error:-9672".
Someone please help! I can't print anything at the moment and I'm in a right old stew without a printer!

Hi again!
Right - I've sorted out the repairing permissions problem (I had indeed accidentally trashed the BaseSystem.pkg - I replaced it from my laptop and all is fine).
Having done that I repaired permissions, rebooted both my Mac and the printer...
But I still get exactly the same error message when trying to add the printer.
Could this be something to do with HP Printers and the latest OSX Security Update? I've noticed a couple of HP printer users further down this part of the forum seem to have had the same problem.

Print jobs won't stop printing...ever.

Since upgrading to Leopard, I've got a problem with an old HP PSC 750 where the print queue seems to generate unlimited copies of one print job. I printed a three page document and went and made coffee and came back to what seemed to be +War and Peace+ in the output tray.
I'm not sure I want to download a driver that's not been updated in a couple years, but I don't want to abandon this printer, which, although problematic over the years, is a cheap workhorse. I've not seen a lot of discussion of this problem on the web, is anybody familiar with this? Thanks in advance...

I found the solution on this site : http://www.tomshardware.co.uk/forum/59912-29-1022n-printer-stop-printing
You just have to uncheck the chekbox "Enable two-way communication" on the "Ports" tab of the printer properties and it works normally again !!!!

Documents in CP1215 print queue won't delete - Windows 7 Home

I'm running Windows 7 Home Edition. My printer is a HP CP1215. Two problems. I have a CP1215 and it shows in Devices and Printers. It has two stalled documents in its queue that will not delete. It itself cannot be deleted. In addition on a restart of my system a copy 1 of this printer showed up and it has two different documents in its own queue which will not delete, nor can it be deleted. on the printer face there is a rotation of flashing indicator lights - the power on light, the orange triangle light and the paper feed light that starts up and then shuts down after a minute only to restart on its own after perhaps 20 minutes or so.
How do I clear all this and get back to just a single copy of the CP1215 without anything stuck in the queue?

Hard Reset – While printer is powered ON, pull the power cord from the printer then from the wall. After 30 seconds reconnect power to wall and printer. This will trigger a ‘dirty power up’ and restore the printer to a known good condition (if it is possible). No user settings are lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful tools to use when the printer hardware is not functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

Print jobs won't collate with quarkxpress 6.1

Recently upgraded to imac running mac os x 10.4.4 and it will not collate, when printing multiple docs in quarkxpress 6.1. I have most recently updated ppd and have tried all different printing protocols. Does anyone know what this might be about? It collates when printing through other programs, but not quark! Any help would be much appreciated.

The information about your print server from the dlink site are as follows:
"Product Features:
• Version 1.1 USB Port for Connection to USB Printer
• Includes Windows-based Administrative Program"
The link you referenced was for a connection to a Mac OS X Server with 10.5 server software.
That is not your setup.
- Make sure the printer does not need USB 2.0
- You must have had a Windows based computer to set it up originally.
- The server may need to be configured for the printer - which means you need a windows machine to configure it and you likely will need to install the drivers on the windows computer.
- If you did not need a printer driver for the previous printer then the print server must have been configured with the driver and it is unlikely you need to install a driver with Leopard.
- You likely will only have to choose the shared printer from the shared printer section of the Print window, once the print server is configured with the new drivers.

Pinter won't print; can't cancel failed print job; cannot print anything

If I try to cancel a print job, the printer dialog box claims the print job is being deleted, but it never is. The only nway I can get rid of the message and clean up the print queue is to reinstall the printer. This is absurd. HP's help is anything but. What is the problem. I have a Deklsjet 1660.

Debra,
Look at my solution just above your post. Go here:
http://support.microsoft.com/kb/290301/en-us
Scroll to the bottom of the page for the download link, and download it to your desktop. The link looks like this:
Download the Windows Installer Cleanup Utility package now.
Double click the icon that is on your desktop to install it. Startt eh program through "start", then "Programs".
Find Adobe reader in the list, highlight it and click the "Remove" button.
Got to www.adobe.com and download Adobe Reader to your desktop, and install it. You should be good to go.

Print Jobs are Stuck in the Print Queue

This has been going on for way too long. It's been happening with Windows 7. It happens with HP Laser jet 500 Pro color Printer.
Print jobs won't print; but, when you try to delete the print job, it just stays there.    Cancel
does nothing.  Delete
does nothing.    Stopping
the spool via services does nothing. Powering
off the printer then re-powering does nothing.  Rebooting
does nothing.    After everything...still...."1 document pending".   It won't go away. The only way to fix it is to
delete the printer and re-install.   This is getting really flipping' old!
I have tried print spooler services stop and start. after that its works but some printing
its stuck again. very fedup about it. i am using Microsoft windows original software. please help me out on it.

Hi,
I also found a HP documentation, you can refer to it and check if it is helpful
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02205477
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft does
not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support

Print job won't delete on my 8600

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