Print Jobs Automatically Stop

Hello All,
I have a MacBook Pro 15", Intel Core 2 Duo, 2.16 GHz, Mac OS X version 10.4.11.
I am connected to a network printer at my office. The printer is a HP Business Inkjet 2800 model. My mac recognizes it as bonjour printer and everything is ok. I can even see the status of the printer (i.e. ink levels, paper, etc of the printer). When I send a file to print, it automatically stops it. Why is this?
I tried resetting the printers from the Printer's Setup Utility, but didnt have any luck in fixing this problem.
Can anybody advice?
Thanks in advance.
andreas

Does it do this with all applications, or a particular application?
See Troubleshooting printing issues in Mac OS X
http://docs.info.apple.com/article.html?artnum=106714
 Cheers, Tom

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I have a Officejet 8500 A910n. When printing a pdf the print job just stops and will not print.

Only certain files the print job just stops and will not print in Adobe Acrobat X. All other applications work fine.

Have you tried downloading and installing Adobe Acrobat XI? http://www.adobe.com/products/reader.html
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Print job starts, stops on last page of job, then finally restarts.

Hello, I have an HP Office Jet Pro 8500 (A909), connected via router (ethernet cable). Windows 8, HP Pavillion machine, i5 processor, 64 bit, 6gigs ram
The print job starts, stops on last page of job, then finally restarts, then starts whole print job over with same results; pausing for about a minute, restarting and finishing job but the driver must detect that the job - still in the queue - is not done and starts again.
I've swapped ethernet cables with the same results. I can print over the wireless network with other computers and do not have this issue.
I thought it was a driver issue so I uninstalled/reinstalled HP software, with all available updates, same results.
The only work around at my disposal now, other than printing from another machine, is to wait for the last page to print and manually clear the queue so the job doesn't print again. Suggestions?
Thanks

Hey @DavidWW ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us! Also thank you for taking the time to thoroughly explain the issue, much appreciated.
I understand you are having an issue with the last page printing late, the computer not recognizing it, re-printing and so on. You need to print, wait for stall and then last page and then clear queue to stop the printer. That is truly annoying, however; I might have a fix for you in 1 simple post... maybe not, but maybe at least.
Try the tool I have posted below and run the print fix option.
Click here to download and run the Print and Scan Doctor >>> www.hp.com/go/tools
If that doesn't fix your issue make sure you let me know and we can continue.
I worked for HP.

Help! One error printing and now all print jobs status = STOPPED.

I work in a big corporation with 99.99% PCs. I've been printing to networked printers here under Leopard without problem for a long time now. I recently submitted a print job to a HP printer and all it printed was:
Error: invalidfont
OFFENDING COMMAND: definefont
STACK:
-dictionary-
/HSRYIE+ArialNarrow-Italic
However, since that moment I have been unable to print anything irrespective of what printer I choose (HP, Xerox etc). Every time I start a job it immediately shows with a status of STOPPED in the printer window. Other people continue printing to these printers just fine, snickering at my Mac along the way .
Any ideas??

Hoping to inspire some tech-head to respond here...
Restarting doesn't fix this. Repairing permissions doesn't fix this. Removing and reinstalling the printer doesn't fix this.
When I create a print job I get the following in the error_log:
I [30/Jan/2008:07:53:10 -0700] [Job 63] Adding start banner page "none".
I [30/Jan/2008:07:53:10 -0700] [Job 63] Adding job file of type application/pdf.
I [30/Jan/2008:07:53:10 -0700] [Job 63] Queued on "146_252_6468" by "mmueck".
I [30/Jan/2008:07:53:10 -0700] [Job 63] Started filter /usr/libexec/cups/filter/cgpdftops (PID 5036)
I [30/Jan/2008:07:53:10 -0700] [Job 63] Started filter /usr/libexec/cups/filter/pstops (PID 5037)
I [30/Jan/2008:07:53:10 -0700] [Job 63] Started filter /Library/Printers/hp/filter/hpPostProcessing.bundle/Contents/MacOS/hpPostProces sing (PID 5038)
I [30/Jan/2008:07:53:10 -0700] [Job 63] Started backend /usr/libexec/cups/backend/lpd (PID 5039)
E [30/Jan/2008:07:53:10 -0700] [Job 63] `/private/var/spool/cups/d00063-001' has permissions that do not allow printing!
E [30/Jan/2008:07:53:10 -0700] PID 5036 (/usr/libexec/cups/filter/cgpdftops) stopped with status 1!
I [30/Jan/2008:07:53:10 -0700] Hint: Try setting the LogLevel to "debug" to find out more.
E [30/Jan/2008:07:53:10 -0700] [Job 63] Empty print file!
E [30/Jan/2008:07:53:10 -0700] PID 5037 (/usr/libexec/cups/filter/pstops) stopped with status 1!
I [30/Jan/2008:07:53:10 -0700] Hint: Try setting the LogLevel to "debug" to find out more.
E [30/Jan/2008:07:53:10 -0700] [Job 63] Job stopped due to filter errors.
I homed in on the spooled file permissions issue and (as root) changed the permissions of that file to 777 and re-submitted the job, yielding the following log:
I [30/Jan/2008:07:56:26 -0700] [Job 63] Started filter /usr/libexec/cups/filter/cgpdftops (PID 5058)
I [30/Jan/2008:07:56:26 -0700] [Job 63] Started filter /usr/libexec/cups/filter/pstops (PID 5059)
I [30/Jan/2008:07:56:26 -0700] [Job 63] Started filter /Library/Printers/hp/filter/hpPostProcessing.bundle/Contents/MacOS/hpPostProces sing (PID 5060)
I [30/Jan/2008:07:56:26 -0700] [Job 63] Started backend /usr/libexec/cups/backend/lpd (PID 5061)
I [30/Jan/2008:07:56:26 -0700] [Job 63] Restarted by "mmueck".
E [30/Jan/2008:07:56:26 -0700] [Job 63] `/private/var/spool/cups/d00063-001' has permissions that do not allow printing!
E [30/Jan/2008:07:56:26 -0700] PID 5059 (/usr/libexec/cups/filter/pstops) stopped with status 1!
I [30/Jan/2008:07:56:26 -0700] Hint: Try setting the LogLevel to "debug" to find out more.
E [30/Jan/2008:07:56:26 -0700] PID 5058 (/usr/libexec/cups/filter/cgpdftops) stopped with status 1!
I [30/Jan/2008:07:56:26 -0700] Hint: Try setting the LogLevel to "debug" to find out more.
E [30/Jan/2008:07:56:26 -0700] [Job 63] Empty print file!
E [30/Jan/2008:07:56:26 -0700] [Job 63] Job stopped due to filter errors.
If anybody can even offer a clue to what happened here I'd be very appreciative.
Mick.

Print Jobs Keep Stopping

I have an Epson 6600 printer attached to my New Intel iMac. I send jobs to the printer and they show up in the list of jobs to print, but the status says "Jobs Stopped." When I click on the Start Jobs button the progress bar starts, then it says Jobs Stopped again! I can do a printer self test with no problem. I have repaired permissions, and restarted the printer and the computer.
My printer just won't start jobs! What can I do?

Hello Kevin,
To determine why the spooler is stopping we need to look at the cups error log. This is located in the Console application. With it open, click on the Logs icon and then expand the /var/log entry. Then expand the cups entry. Under here you will see the error_log. The error will be shown with an E to the left and show what process failed. To determine what that process was look back up the log for the process ID (PID) for that print job. It will probably show a filter or plugin that is stopping the print.
Now the repair permissions is usually enough to fix this. But sometimes you need to do this after booting from the OS X disc and running the Disk Utility from here so that the cups daemon hasn't started.
If that doesn't help then look at trying Fixamac's Printer Setup Repair utility and/or running the Intel Combo updater.
Paul

Print Job Stopped on HP1300 using APEX

Hello,
I noticed several user have problems with their printer connected via Airport. Mine used to work fine, until I changed my internet provider two weeks ago and had to input the new details, and re started the APEX. Internet is working very well, so does ITunes wireless, just when I send a print job, it just stops. It is recognised via Bonjour, but does not responds. Printing works fine via USB. Are there any settings I overlooked?
I have an IBook bought May 2005 with Tiger from Apple Store Germany together with printer HP1300 and several Airport Express Stations.
I appreciate any help!

Hello Henry,
all Airport Stations are recognised. I just connected the printer to the station in the living room, listen to music from ITunes right now, printer is recognised connected to this Airport Station, but the print job still stops.
It is frustrating, and a hassle to connect the printer via USB each time you need to print......BUT....nothing compared to the hassle I had with "other" operation system LOL!
Thank you for your reply

Problems with stopped HP Print Jobs on Mac OS 10.5.

I have several Mac Stations with different Mac OS X versions (Mac OS X 10.5-10.7) and bought 2 HP Laser Printers:
- HP LaserJet Pro 400 M401dw
- HP LaserJet Pro 200 M276nw
After installing the HP Driver SW on all Mac Stations I changed then on the Printers the dynamic IP address to static ones. The printing didnt work anymore from the Mac Stations. I re-installed all Driver SW on every Mac Station. Then Printing worked on every Mac, except only on the Mac OS X 10.5. Station the Print Jobs were always stopped after any Print attempt.
This appeared on the Mac OS X 10.5. Machine in the Printer Spooler Job Message Window and within the error_log File content:
- can't create PictWPSDoc from `/private/var/spool/cups/xxx'.ERROR during execution of pictwpstops. Error number -9783
As it seems like problems existed with file permissions I ran a complete Disk Utility File Permission Repair. Then another reinstall of the HP Driver Packages. - Still the same failures with stopping Print Jobs.
Then I read the README file of the Installation Package. And the quite simple solution was:
DE-INSTALL the HP Driver SW FIRST (with the HP Deinstallator), BEFORE RE-INSTALLING the HP Driver SW again.
So I did this, then no Print Jobs were stopped anymore and both Printer are happily printing.
The conclusion is, I guess, Mac 10.6..10.7 does not have problem with multiple re-installation of the HP driver SW. Only the Mac OS 10.5. did NOT work anymore after another reinstall of the Driver SW Package, and without de-installing it properly. The bottom line is to de-install the driver SW (and maybe disk repair) properly BEFORE another insallation wants to be done. This however solved my printing problems on the Mac OS X 10.5. machine.

Hi,
Please follow the link below :
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
I work for HP but my posts and replies are my own.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"

HP 1505n - Print Jobs stop when sent to queue

I recently purchased an HP LaserJet 1505n for my home office. I have several Mac's all running 10.5.1 all connecting to it. Most print to it via the network (Bonjour) but I do have 1 Mac hooked up directly via USB to the printer. So, both the USB And Network Interfaces are being used on the printer (which is why I bought it).
Every now and then when I try to print, the print job just stops immediately in the queue. When I try to restart it, it stops again. Sometimes physically resetting the printer works, but rarely. I have also deleted the queues and re-added them. Nothing seems to work. It seem that Adobe Acrobat files never print, but Firefox will always. (Strange...)
I have read a few other threads on this issue and they all mention that it is a driver issue from HP. I have try to get the OpenSource drivers, but I have not found any for the HP 1505n.
Below is the /var/log/cups/error_log. Does anyone have any suggestions or recommendations? Do I just wait for an OpenSource driver or HP to update their drivers?
Thanks!
-Rob
E [16/Jan/2008:22:07:47 -0800] CUPS-Add-Modify-Printer: Unauthorized
I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n device-uri to "file:///dev/null" (was "file:/dev/null".)
I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n printer-is-accepting-jobs to 1 (was 0.)
I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n printer-state to 3 (was 5.)
I [16/Jan/2008:22:07:47 -0800] Saving printers.conf...
I [16/Jan/2008:22:07:47 -0800] New printer "HPLaserJetP1505n" added by "rneumann".
I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n printer-is-shared to 1 (was 1.)
I [16/Jan/2008:22:07:47 -0800] Saving printers.conf...
I [16/Jan/2008:22:07:47 -0800] Printer "HPLaserJetP1505n" modified by "rneumann".
I [16/Jan/2008:22:08:02 -0800] [Job 2] Adding start banner page "none".
I [16/Jan/2008:22:08:02 -0800] [Job 2] Adding job file of type application/postscript.
I [16/Jan/2008:22:08:02 -0800] [Job 2] Adding end banner page "none".
I [16/Jan/2008:22:08:02 -0800] [Job 2] Queued on "HPLaserJetP1505n" by "rneumann".
I [16/Jan/2008:22:08:02 -0800] [Job 2] Started filter /usr/libexec/cups/filter/pstoappleps (PID 812)
I [16/Jan/2008:22:08:02 -0800] [Job 2] Started filter /usr/libexec/cups/filter/pstopdffilter (PID 813)
I [16/Jan/2008:22:08:02 -0800] [Job 2] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 814)
E [16/Jan/2008:22:08:07 -0800] PID 814 (/System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr) crashed on signal 8!
I [16/Jan/2008:22:08:07 -0800] Hint: Try setting the LogLevel to "debug" to find out more.
E [16/Jan/2008:22:08:07 -0800] [Job 2] Job stopped due to filter errors.
I [16/Jan/2008:22:09:13 -0800] [Job 3] Adding start banner page "none".
I [16/Jan/2008:22:09:13 -0800] [Job 3] Adding job file of type application/pdf.
I [16/Jan/2008:22:09:13 -0800] [Job 3] Adding end banner page "none".
I [16/Jan/2008:22:09:13 -0800] [Job 3] Queued on "HPLaserJetP1505n" by "rneumann".
I [16/Jan/2008:22:09:13 -0800] [Job 3] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 833)
I [16/Jan/2008:22:09:22 -0800] [Job 3] Completed successfully.

This is what I got from HP...need to grab CVs and Libraries Folder from a PowerPC mac.
and...it works!
Intel Mac fix for Office 2004
1. On a computer that can still print using Office 2004, go to HD>System>Library>Printers and control+click on Libraries and Create Archive. In the same location, control+click on the CVs folder and Create Archive. Save these Archived (zip) folders to the Desktop.
2. Copy these two Archived (zip) folders to the Intel Mac that cannot print. *note – you will need a network connection to the computer or a flash drive.
3. Make sure you quit all applications including Safari, Entourage etc.
4. Create a New Folder on the Desktop of the Intel Mac (Name this folder “Backup of Libraries and CVs”)
5. Open the Macintosh HD>System>Library folder and control+click on the Printers folder and select Get Info. Click on Name & Location and set the permissions for Everyone to Read & Write.
6. Open the Printers folder and drag the Libraries and CVs folder to the new folder you had just created to backup the old files.
7. Extract the Archived Libraries and CVs folder you have copied to the Intel Mac by double clicking on the folders.
8. Copy the extracted Libraries and CVs folders to the Printers folder (You will be asked to authenticate the copy)
9. Restart the Computer.
10. Open Disk Utility and select your Macintosh HD Volume. Select Repair Permissions.
11. Open a MS Office document and print to verify the issue is resolved.
Message was edited by: mobious74

Print jobs stopping for no reason

Hi,
For some reason print jobs simply stop when sent to server print queues. The client queue shows "Connecting to 192.168.1.201 at port 631..." when the job is sent, then it halts & the job sits in the queue.
I've tried recreating the queues by deleting the printers from the server system prefs, adding them in again (as both LPD and IPP) by specifying their IP addresses. Does it matter what I spec for the queue name? Is it better to use the default or something that matches
There's some suspicious stuff in the print service log (see below), such as "shared == 0" for each of the queues & the final "master LPR sharing state = 0" after rebooting the server. If these are the culprits, how do I change the sharing state?
I [21/Jan/2009:10:51:34 -0800] Starting Print Service (v10.4.140)
I [21/Jan/2009:10:51:34 -0800] Verifying server resources...
I [21/Jan/2009:10:51:34 -0800] ...restoring server default: UseNetworkPrinters = NO
D [21/Jan/2009:10:51:34 -0800] setting Use Network Printers = 0
I [21/Jan/2009:10:51:34 -0800] Starting sharing for service IPP
D [21/Jan/2009:10:51:34 -0800] setting IPP master sharing state = 1
D [21/Jan/2009:10:51:34 -0800] setting IPP sharing = 1
D [21/Jan/2009:10:51:34 -0800] setting IPP master sharing state = 1
D [21/Jan/2009:10:51:34 -0800] setting IPP sharing = 1
D [21/Jan/2009:10:51:34 -0800] setting IPP master sharing state = 1
D [21/Jan/2009:10:51:34 -0800] setting IPP sharing = 1
I [21/Jan/2009:10:51:34 -0800] Starting sharing for service LPR
D [21/Jan/2009:10:51:34 -0800] Registering queue "1st Lab - HP LJ4000 laser"; service = LPR; shared == 0.
D [21/Jan/2009:10:51:34 -0800] Registering queue "2nd Copy - Canon IR5055 copier"; service = LPR; shared == 0.
D [21/Jan/2009:10:51:34 -0800] Registering queue "2nd Staff - Brother HL8050 laser"; service = LPR; shared == 0.
D [21/Jan/2009:10:51:34 -0800] setting master LPR sharing state = 0
I [21/Jan/2009:10:51:34 -0800] Starting sharing for service SMB
D [21/Jan/2009:10:51:34 -0800] sync'd with smbd for configuration reload
I [21/Jan/2009:10:51:34 -0800] Starting sharing for service PAP
I [21/Jan/2009:10:51:34 -0800] Print Service startup completed
I [21/Jan/2009:12:14:10 -0800] Re-loading Print Service settings after restart.
D [21/Jan/2009:12:14:10 -0800] setting master LPR sharing state = 0
What am I doing wrong? Any help would be appreciated, even a pointer in the general direction.
Thanks,
Roland

Tiger: Start Applications/Utilities/Printer Setup Utlity
Menu: Printer Setup Utlity/Reset Printing System...
Leopard: System Prefs/Print & Fax/Right(Ctrl)-Click on Printer/Reset Printing System...

Print Job Stopped on Xerox 7750 IP Printing but not AppleTalk

We have a bunch of Xerox 7750s setup via IPP. When we upgraded to 10.5.2 all print jobs sent to them appear in the cue as Stopped. When I re-setup some of the print cues via AppleTalk most of them work, but not all. I've tried the firewall suggestions mentioned here
http://discussions.apple.com/message.jspa?messageID=6765428#6765428
with no success. Sharing printers is out of the question. I'm not a fan of AppleTalk, but if it's the only way I guess I could give it a try.
Any suggestions on how to get my IPP to work?

Hello Henry,
all Airport Stations are recognised. I just connected the printer to the station in the living room, listen to music from ITunes right now, printer is recognised connected to this Airport Station, but the print job still stops.
It is frustrating, and a hassle to connect the printer via USB each time you need to print......BUT....nothing compared to the hassle I had with "other" operation system LOL!
Thank you for your reply

Acrobat 7.1.0 multipage print job goes one page at a time

This condition existed before I installed the lastest update but it has not gone away so it must be a setting. When I send a multipage document to my printer (laserjet 4000) from Acrobat Professional the printer will start up (wakeup), print one page, stop the printing process (explained below) and then restart/wakeup and print the next page. It could take 3 or 4 minutes to print a 10 page doc.
By stopping the printing process I mean the display will return to "Ready" the the printer will make that whining down sound like it is completed a print job and stop for 10 seconds or so. It then starts all over.
When I print from any other program the printer starts up and stays running until the print job is complete even if it is 50 pages or so.
Any thoughts?????
Thank you in advance!!

Many different factors could be causing this, but there's no way to tell from this end what it could be.
The first thing I always recommend is to check for driver updates online. Even if a newer version doesn't exist, you should download and reinstall the printer driver. Never hurts to do that, and sometimes it solves the problem... especially in cases like yours, where the printer model is old but the software you're working with has continued to be updated. HP seems to have the most trouble across different applications; these printers never seem to be fully compatible with all new software versions, no matter what software it is. Seems like there's always something that doesn't work quite right.
Assuming you've done that and it didn't help, next look at what you're printing.
Is the PDF heavy in graphics? How large are the graphics---what resolution are they and if in color, what color format (I use the demo version of Quite a Box of Tricks plug-in for this: http://www.quite.com/box/)? At what resolution are you printing? Do the images contain transparencies?
Have you (or whoever creates the PDFs) changed any color management options? What happens if you use the Quite plug-in to convert colors to greyscale? (The demo version will place an X over the page but you'll at least be able to tell whether it makes a difference.)
What is the PDF file size? Have you tried optimizing the PDF before printing?
All printers and printer drivers are different, giving different options in the Print dialog, so I can't give you anything very specific to look at there... but look for your print quality option. Is it set to "high" (or "best" or whatever your printer calls it)? If so, change it to normal quality and see if that speeds things up.
Those are just some things off the top of my head that you might want to look at. Please report back with your results.

CS4 : unable to print / stops printer / halts print job on Fuji Xerox c2255

Morning,
This discussion posting may or may not have some relevance to my previous posting, CS4 : memory leak errors (?) in Os X console log
I am working on a clients workstation and they are having a few problems. Specific hardware and software details are at the bottom of this posting.
THE PROBLEM
The problem is that I can not seem to print from CS4. The problem seems to be specifically Adobe CS4 related as I will explain below.
From the end user perspective, the CS4 suite appears to function normally with one exception - CS4 will not print. In the below example, I am referring to mainly Adobe Acrobat CS4 and InDesign CS4 as these are the programs that they use the most. The artist can still work with all the CS4 applications - opening new or existing indesign/acrobat documents, adding text, import, export, create pdfs, saving to same name or new name, etc... but they can't print out to a printer (Fuji Xerox c2255). For example, using InDesign, the artist can open an existing Indesign document and make changes to the Indesign document. She can save the document using the same name or a new name, but when she attempts to print the Indesign document, the document will not printed. If she saves the file as a pdf and using Acrobat to open the pdf and attempts to print the document, it will not print. BUT, if she uses preview to open the document and attempts to print, then it WILL print.
When attempting to print, the following happens,
- in acrobat CS4 or Indesign CS4, choose 'Print'
- choose A4 or A3 format
- click print
The job processes and is set to the printer spool as per normal. About a couple of second later, after the processing is done, the Printer Queue starts jumping up and down in the dock. Open up the printer queue, shows the following message 'Printer has stopped'. The job is present in the printer queue list. Restart the Printer, and restart the job, and then about 5 seconds later, the message appears again, 'Printer has stopped'. This continues ad nauseum until the job is manually deleted from the queue. No print outs.
PRINTER or PRINTER DRIVER
I have installed and uninstalled the printer driver half a dozen times. I have source the driver from different locations (US, Asia and Australia). In all three cases,the Fuji Xerox printer drivers look identical (I've opened them up in text edit). Every other application, on the Mac, appears to access the printer without any problems -Office 2008 ( Word, Excel), Preview, Text Edit, Text Wrangler, Mail, etc can all address the printer and print to the printer without any problems. Using any of these programmes, I can access all the functionality of the printer (A4 in Tray 1, A3 in Tray 2, Levels of the inks, etc) via the driver. When I installed the generic printer drive, I have no access to any of the Fuji Xerox Printer functionality. This leads me to think that the Fuji Xerox printer driver is not the problem.
Interestingly, using Apple's Preview, I can print any existing Acrobat documents without any problems - in either A4 or A3. However, if I attempt to print the SAME Acrobat document from Acrobat CS4, it will not print.
USE 'PRINTER DRIVER' option rather then choosing paper size.
I read in another posting, in the Adobe forum, of a similar problem with Duplex printing - if the the paper size is manually set (A3/A4) in the 'print document options', printers do not print duplex. The answer seemed to be instead of manually choosing the paper size (A4/A3), allow CS4 to determine the paper size. So, in the 'print document' dialog option, one should choose 'use printer driver' instead of specifying A3 or A4. An explanation suggested that the print engine refers to the printer driver to find out what options are availible and then CS4 chooses what size it wants to send the print job to. Forcing CS4 seems to stop duplex printing from working.
I will look at this suggestion next week when I return to the site.
NETWORK PRINTER
The fuji Xerox c2255 is a network printer. Both Mac Pro and printer have a fixed IPs. I have eliminated the network as a problem, by running a network cable directly from Mac Pro ethernet port to Fuji Xerox ethernet port. I can ping the printer directly from the Mac Pro; I can see the printer from the Mac. I can print directly to the printer from the Mac, using Text edit or any other application EXCEPT CS4. CS4 will not print.
CLIENT HAS UPDATED ALL DOCUMENT FILES TO CS4 via INX
I have since been informed that a staff member had (recently) updated all the documents to CS4 via INX. I wonder if this anything to do with the problems ? Unfortunately, I don't have any 'old' documents to test with. I wonder if the conversion process had 'modified' the pdf wrapper in some way ? I have tested this in the following manner - I opened a 'updated' CS4 document in Indesign CS4. If I try to print straight out of CS4, then the above problem occurs (i.e. the document will not print as descibed above). BUT, if I copy all the contents - from the updated CS4 document - and paste the contents directly into a NEWLY created document, then it WILL print.
UNINSTALL CS4 AND REINSTALL
Yes, this has been done three times so far with no further improvement. Each time, the steps that I have taken are as follows,
- repaired disk permissions.
- fsck in single user mode to confirm directory structure is fine
- uninstalled CS4 using the uninstaller.
- manually searched and remove any file, folder, cache that has the word 'adobe' in it from both User account, System Library and Library.
- used Onyx manual and automatic functions to clear all logs, font caches, spotlight databases, kernal caches, etc, etc
- ZapRAM Cmmd-Option-P-R (wait for start up chime 3 times)
- fsck again
- start Mac in Safe mode
- reinstalled CS4 from media (see version above)
- Following reinstallation, restarted mac as per normal.
- run Disk Utility to repair permissions
I have tried printing an existing CS4 document file with a freshly installed CS4 suite - directly from the media file (will not print). And I have attempted to print a CS4 document file after applying all updates (will not print) Neither approach improves the situation.
USE CS3
This has been considered but as the client(s) have already done the conversion of all their documents to the CS4 format using INX, then they are really committed to working with CS4. What I am attempting to do at this time is to find out WHY CS4 is doing what it is doing, and if there is a fix to this problem. If there is no fix, then I know I should use a different approach.
I am posting this message in the hope that someone may have already come across this problem or perhaps may be able to spot something that I have overlooked. This problem has really got me stumped - I have had experience with Adobes products since Photoshop 1.0 (1990s / Pre-CS1) but never had a problem as annoying or time consuming as this one - this is a dousy. I have lodged a case number with Adobe Technical Support.
Thank you for taking the time to read this longish posting. I would be most grateful for any feedback solutions, or suggestions.
Have a wonderful weekend.
Thank you,
Fred
Workstation specs are as follows,
MACINTOSH MODEL (Intel) 8 core - new model Mac Pro; just 1 month old.
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.26 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per core): 256 KB
L3 Cache (per processor): 8 MB
Memory: 6 GB
SMC Version (system): 1.39f5
SMC Version (processor tray): 1.39f5
System Version: Mac OS X 10.5.7 (9J61)
ADOBE CS4 VERSION - Installed from media. No updates applied (but have already done with with an earlier installation)
Adobe Acrobat Pro 9.0 v9.0.0, Adobe Bridge CS4 v3.0.0.464, Dreamweaver CS4 v10.0.0.4117, Adobe Flash CS4 v10.0.0.544, Adobe InDesign 6.0.3.557, Adobe Media Encoder CS4 v4.0, Adobe Media Player v.11, Adobe Photoshop CS4 v11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]), Adobe Updater 6.0.1.1464

Try resetting the printer subsystem.

Can't print- 27" 2013 iMac-my epson stylus 3800 pro will not print-i updated driver n added printer in syst prefs-When i print the printer queue opens and shows the job as "stopped"-Supply level "information is not available"-maybe part of problem...thx

I can't print from my 27" late 2013 iMac. I am using an epson stylus 3800 pro. I updated driver and added printer in system preferences. When i print the printer queue opens and shows the job as "stopped". Supply level shows "information is not available which maybe part of problem...thank you

The first thing you could try is a reset of the printing system. Please note that this action will remove all printers and scanners from the Printers & Scanners preference pane.
With the reset complete, unplug the Epson USB cable from the Mac for a minute and then reconnect it. This action should result in the printer being added again to the Mac automatically. If this does happen, then see if you can print again.
If the printer is not added again automatically, open Printers & Scanners and click the plus button to add the Epson. Once this is done, then see if you can print again.

Remove automatic print job photosmart 6515

My printer is printing Disney coloring sheets daily and I can't get it to stop. I've tried following the directions online for canceling and removing automatic print jobs, but I always get a "Server Networ Error" on my browser. If I click on the Apps icon on my printer, I get "Server Connection Error: -1" I have tried unplugging and restarting the printer. I have tried changing the manual DNS server. Any other ideas? I'm very frustrated.

Hi there, apologies if you've tried this already but work down through the suggestions here http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03181888#N104
In particular note the "What if a Connection error message displays on the control panel" section in Solution 1 and the procedure for resetting the printer.
Hope this helps resolve the problem.
Best.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

How to stop print job in SAP?

Can some help in explaining how to stop print job in SAP .???
i

HI Swati,
Thanks for the additional info. as per previously mentioned use SM37 - however be sure to check the box ''Sched' when performing the search for the job in question (and untick the others so the resulting list will be clearer to read etc.)
You can then choose to delete the job and reschedule it to different periods via SM36
Best of luck,
Rgds, Derrick

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