Print jobs complete but don't leave queue

I have a HP Photosmart C310 which has worked fine with Mac Lion until the past few days. When I print something, the print job no longer leaves the queue unless I manually delete it. Otherwise, the next time I print, the printer still says it is trying to print the previous job.
I tried resetting the printer, (deleting and reinstalling), but that didn't fix the situation.
Can anyone help?
Thank you!

Hi Colleenmaura,
I understand that the print job does not leave the queue after the print has completed. I would like you to follow the steps in this link by MissTeriLynn for uninstalling and reinstalling the software. There are some extra's steps that I think you need to perform to get a clean install.
LINK: http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Scanning-multiple-pages -with-HP6300-and-OS10-6-8/m-p/3107869/highlight/true#M74156
I hope this helps, let me know.
Thank you,
Advance 23
I work on behalf of HP

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If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
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Message was edited by: perry paolantonio
Message was edited by: perry paolantonio

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Message was edited by: perry paolantonio
Message was edited by: perry paolantonio

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E [16/Jan/2008:22:07:47 -0800] CUPS-Add-Modify-Printer: Unauthorized
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This is what I got from HP...need to grab CVs and Libraries Folder from a PowerPC mac.
and...it works!
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Message was edited by: mobious74

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Hello,
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This question was solved.
View Solution.

Thanks Jamieson. I really appreciate your assistance. I uninstalled the printer software per suggestion #1 and then re-entered my printer and all seems to be working fine now.

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