Print jobs disappearing with APEBS

I have a Windows Vista 64 bit machine with a AEBS gigabit running 7.2.1 firmware. Connected to the USB port on the AEBS is a Konica Minolta magicolor 2500w. This printer works fine connected directly to the computer but when connected to the AEBS the print jobs go into the spool and then disappear. BonJour (1.04 for 64 bit Vista) finds the printer fine and I am using the 64 bit Vista drivers from Konica but cannot get this to work.
Also I have a dell 924 that exhibits the same problem. I have tried manually adding the port with the same results. Anyone have any ideas?
Thanks.

I can find no reference that the HP P1006 uses PCL5e. Do you have a citation you can share that indicates this? I believe that you will find that this printer only uses the XQX stream protocol. For network printing you will need a driver such as the open source driver found at http://foo2xqx.rkkda.com/
Matt

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Why do print jobs disappear and never make it to the queue.?

Win 7/64 SP 1.... legacy Lexmark X6675 printer/copy/scanner/FAX ....USB wired connection. Windows on auto update. IE 11.
Printer was working fine until 2 weeks ago. Will not print anything now. Rest of "4 in 1" works fine. I get no messages either on the printer or computer that anything is wrong. All Microsoft scans say all is OK including Mr. FixIt.
Did complete file scan through command prompt nothing wrong. Have stopped and started print spooler which was empty. Have run virus scan and scanned with Malwarebytes ....nothing.
Will print OK on an XP machine. Will print a test page from it's install program but will not print a test page from within Windows 7. Print jobs disappear and never end up in queue from all programs I have, MS Works 9, Notepad, Wordpad, Acrobat reader,
Microsoft Paint. Installed new inexpensive Canon printer on computer and it works fine. All hardware I believe is OK. Problem IS software.
I have reinstalled the program 3 times. 2 times through Microsoft auto up date, once by downloading driver program from Lexmark and setting up as a "new" set up.
Any assistance will be appreciated.

Hi，
Since this problem occur 2 weeks ago, the easier way to get it back is using system restore to roll back to a previous time when everything works fine.
If you have no system point, let us know what scan and "fix it" tool have you tried?
Firstly, run Printer troubleshooter:
Open the Printer troubleshooter by clicking the Start button, and then clicking
Control Panel. In the search box, type troubleshooter, and then click
Troubleshooting. Under Hardware and Sound, click
Use a printer.
Next, uninstall it from Device Manager completely and then rename the spool printer and driver files:
1. Open Command Prompt with administrator.
2. At the command prompt, type the following commands (press ENTER after each)
3. Rename %systemroot%\System32\Spool\Printers Printers.old.
4. Rename %systemroot%\System32\Spool\Drivers\w32x86 w32x86.old
Reinstall it again and make sure get the latest and proper driver from Lexmark.
Karen Hu
TechNet Community Support

Print job disappears almost immediately

This behavior started in LR2. Thinking back it may be related to OSX upgrade to Snow Leopard. After I hit print, the print job is sent to the printer and almost immediately “disappears” like nothing was sent. I have also gotten an error message of “/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents/MacOS/rasterto escpll failed”. This only occurs in Lightroom. My workaround is to take the image into Photoshop and print from there. This happens with both of my Epson printers and also with an HP LaserJet, so I think it is a LR problem and not an Epson problem. All drivers for all printers updated to latest available for Snow Leopard. The behavior continued with LR3. Fixed itself for awhile, then in the middle of printing a series of prints, started again. I cannot print from within LR at all. MacBook Pro 2.16 core 2 duo, OSX 10.6.4, LR3, Photoshop CS3.
Through google searches I found the “rastertoescpll failed” issues reported after Snow Leopard, but they were related to Epson printers, and not just LR related and fixed with driver updates. This has not worked for me.
I really like the LR print module and any help would be appreciated.

I realise this is well after your first message - but I am having the same problem now printing from my Mac OS X (Mountain Lion) through Photoshop to my Epson R1900. The print job appears then quickly disappears... Did you manage to solve this problem? I have uninstalled and reinstalled everything...

Print Job Disappears

Hi all. I'm having an issue with my work computer not printing. I send a print job to the printer and it simply disappears from the queue with no error message. I have updated all drivers, reset the printing system several times, and still no luck. The computer can recognize the printers (I've tried multiple), and seems to display their current status and print queue just fine.
Computer: intel iMac OS 10.8.1
Printers: Dell 2350dn laser printer, HP designjet 130nr, both setup and connected via IP.
Thanks in advance.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar. Try the action that you're having trouble with again. Post any messages that appear in the Console window – the text, please, not a screenshot.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
PLEASE DO NOT INDISCRIMINATELY DUMP THOUSANDS OF LINES FROM THE LOG INTO A MESSAGE. If you do that, I will not respond.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Printing jobs disappearing

Since upgraded to ML that all my print jobs sent when the printer is not physically connected (USB) get cancelled/deleted without a warning.
I used to work like this in previous versions of OSX as its very easy to go around with my macbook air and print whatever I need (invoices, cutomer orders, ...)
and when arriviving to the office I just need to connect the printer and all the jobs get printed.
It's annoying that this changed but what makes me angry is that there is no notification of this and I'm loosing some printings, even by using the pause printer when i'm away, because it's easy to forget to put in pause mode.
Is there anyway of change this to what used to be? Meaning I print and it stays in the printer queue until it sends to the printer!
Macbook Air 2011
OSX Mountain Lion
HP OfficeJet 6500A
Help apreciated
Regards
Jmm

I'm having a similar problem since upgrading my 2006 MacBook from Tiger to Snow Leopard last month. Formerly I could send to the print queue and documents would wait for days, through daily reboots, until I got around to connecting to my Brother MFC-7420.
After the upgrade, the documents disappear from the queue after a reboot or the accidental closing of the printer icon in the Dock.
Manually pausing the printer seems to work, as jmm315 suggested last summer, but this is not a user-friendly solution. Any other ideas would be appreciated, including how to nudge Apple to restore the "automatically pause after x minutes of searching for the printer" function. There once was a "Request a feature" link or button somewhere along the top right screen--I remember using it to suggest putting the day/date in the top right corner along with the time--but can't find it now.
(edited to add: just realized this is a Mountain Lion thread, but it's what came up when I searched for the problem)

PSC 1350 all-in-one not completing print jobs wirelessly with windows 7 64 bit

I have a acer 5542 running windows 7 (64bit), connected wirelessly to an Orange Livebox hub, to which my HP PSC 1350 printer is connected (via USB cable) therefore using the Livebox as a USB printer server. This configuration has worked very well for my 2 XP laptops for the past year or two. I set up the printer on the windows 7 laptop by connecting it directly, via the USB cable, letting windows install it, and download the latest drivers, (although HP say they have no specific 64bit drivers for this printer, but the drivers they have, and that windows downloaded, work fine!) then i changed the port to the livebox ip address.
All this worked fine (as on the xp machines), I printed out a spreadsheet, which worked fine untill it approached the end of the page, then just stopped. I troubleshot the printer which didnt return any sprcifics, Just that the print job had failed, and that it had rectified the problem, then the printer starts reprinting the same document, to the same point, (about 95% complete) and again stalls, and so the cycle continues. I have tried it with various different documents and photos, to the same ends. But if i connect the laptop directly to the printer, via USB, it completes the jobs fine
I have posted on microsoft answers forums, but the one answer i have recieved (re installing everything) did not solve the problem. Although i am not too savvy on computers, i kind of get the feeling it is a spooling issue. (not processing or holding onto the last part of a print file! But its only a feeling!)
any help would be very much appreciated

Hi there,
I understand you're looking for drivers for your PSC 1210 on Windows 7. I will certainly do my best to guide you in this issue.
At this time there are no HP drivers available for this printer for Windows 7. You can still use the printer with Windows 7, you will just have to use the drivers available within Windows 7. That document will walk you through what you need to do in order to get printing again, and will also show you how to scan with this Windows driver.
Hope this helps, have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Large Print Job Size with Alpha Blending

A while ago, I wrote some java code to print portions of a graph (from JGraph). In the original design, I painted directly to the Graphics object in the Printable.print method. However, the resulting print job size was around 50MBs per page (which is unacceptable when tens of pages are spooled). Nevertheless, the results were perfect. A second attempt to reduce the print size rendered the output to a BufferedImage before drawing to the Graphics object. The print jobs were now ~500KBs per page, but were pixelated. Because of time constraints we used the latter method.
Recently, I revisited this problem and discovered the large print size is due to a color using alpha blending. Having transparent pieces is important, but I'd like to improve the print quality. Does anyone know how to "flatten" or otherwise reduce the print size?
Thanks in advance.

I've run into this same problem and I can't figure a way around it. I mocked up a simple class to test the difference in sizes of print jobs that are printing a display with translucent colors and those that don't and the difference seems a little extreme. Here's my code:
import java.awt.*;
import java.awt.print.*;
public class SimpleTest implements Printable {
public static void main(String[] args) {
    PrinterJob job = PrinterJob.getPrinterJob();
    job.setPrintable(new SimpleTest());
    if(job.printDialog()) {
      try {
        job.print();
      catch(Exception e) {
        e.printStackTrace();
public int print(Graphics g, PageFormat pf, int pageIndex)
      throws PrinterException {
    if(pageIndex >= 10) {
      return Printable.NO_SUCH_PAGE;
    g.setColor(new Color(0f, 1f, 0f, 0.5f));
    g.drawRect(25, 25, 300, 300);
    return Printable.PAGE_EXISTS;
}On the call to g.setColor, if I set the alpha argument to 1f, the print job size is 64 KB. However, if I set the alpha argument to 0.5f, the print job size bumps up to 239 MB. That's close to 3000x larger!
So, is there a way around this? I tried changing the PrintQuality and PrinterResolution attributes but neither seemed to have any effect. Maybe I did something wrong? I used the following to change the PrintQuality:
PrintRequestAttributeSet aset = new HashPrintRequestAttributeSet();
aset.add(PrintQuality.DRAFT);
if(job.printDialog(aset)) {Is that the right way to do it? If so, what other options do I have?
Thanks,
David

Print job problems with AEBS - jobs don't print until another job is sent

I have been experiencing an anomaly with my printer not printing the last page of multipage documents since getting our AEBS with Gigabit Ethernet. Before getting the AEBSs, I had two Linksys routers that were performing well, but would crash regularly. I recently purchased two AEBS router to replace my two Linksys routers. I have the latest AEBS, and an older AEBS M8799LL/A sometimes referred to as the UFO or Crow’s Nest. My printer is a networkable HP Color LaserJet 2550n.
When the Apple Tech Support person could not get this printer to work when attached to an Ethernet port, they suggested that I attach it to the USB port. I finally got it to work with our Macs, and Windows XP running in Parallels using Bonjour. What we noticed right away was that the printer was taking longer to respond than when we were using it as a network printer under our previous Linksys network. Another thing that happened was that frequently a print job would not appear to have been sent (spooled?) to the printer so we would issue the print command after waiting a couple of minutes and end up with two copies of what we were printing. Yesterday I was printing a basic 5 page text document from Pages and the last page did not print. So I created a document with just a ‘.’ and sent it to the printer. Out came the last page of my five page Pages document and the document with just a ‘.’. The AEBS does appear to be somewhat more stable than our Linksys equipment, but getting printer to work properly has been very frustrating.
Is anyone aware of what might be causing this problem. At first I was blaming Windows, but it is happening very frequently when printing basic documents in Mac OS X 10.4-Tiger. Any help would be very much appreciated.

Ah the self healing properties of OSX. This problem appears to have fixed itself.

Workaround for Print Job disappear for Microsoft Office applications (Word, Excel, Power Point...)

Hi All,
If you come across the printing is not working, or cancelling automatically or disappear from spooler, for Microsoft applications, then here is the workaround.
Create a new user account and login to to the computer, and you should be able to print any documents.
Here is the step to create new user.
1. Control Panel-> Click on User accounts
2. In User accounts, click add user to create new user.
3. Use that account to login and do printing.
Again it is temporary work around, until we get permanent fix for this issue.
Thanks
Happy Printing.
Click on the "Thumbs up"button on the left to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

The kernel failure panic kind of message points to some other activity;
as such, it may be there could be a conflict in some applications; as a
logical failure is indicated by the first part of the message content.
Whether or not any common kernel panic resolution ideas could work
in regard to the trigger of this action, is another matter & unresolved.
Reading and understanding the resulting logs is part of this resolution;
the following link has information on these kinds of issues in general.
Technical Note TN2063: Understanding and Debugging Kernel Panics
http://developer.apple.com/mac/library/technotes/tn2002/tn2063.html
Resolving Kernel Panics:
http://www.thexlab.com/faqs/kernelpanics.html
If there were more, perhaps from another error log in the system, to
point to other contributing factors in the cause of this action & report,
some course of correction could be indicated; should that involve a
reinstall of certain programs (and their update files, as Office has) or
perhaps removing other seldom used applications if they were proven
to be part of conflict in the system, with Office triggering its appearance.
Some troubleshooting of this issue may point to some course of action
and if the problem is only software-based, then it may involve testing
or moving, or reinstalling some applications. There is a chance, too,
that something else may be acting up at a low-level of the system. If
that were the case, sometimes a re-install of the system on a wiped
and zeroed drive would be a path to consider to test or resolve this.
But only after other things have been tried. If you have a full backup
of the computer's contents on a bootable external drive, that would be
a means of testing the computer itself.
Good luck & happy computing!

Why are bonjour print jobs 'disappearing' under Lion?

I have a iMac running Lion. It has a Canon printer attached via USB. I share that over the network.
For work, I have a Win7 (64) machine. It connects to my home network (wireless). I installed Bonjour for Windows from Apple onto that machine.
It seems the shared printers, no problem. I installed the Canon printer driver on Windows.
Using the Bonjour wizard, I created a printer on WIndows and pointed it (via Have Disk) to the printer driver.
When I print, the Win7 device sends the job to the Mac. I see the job in the Printer Control panel, showing all jobs.
It shows as completed BUT never gets sent to the printer.
If I look in the System Information, Printer Error log, I see one message around the time I sent THREE jobs:
E [08/Feb/2012:08:50:56 -0500] Missing printer-uri, job-uri, or ppd-name attribute
E [08/Feb/2012:08:50:56 -0500] Returning IPP client-error-bad-request for windows-ext (no URI) from [v1.fe80::79b5:d75c:5f0e:797d+en1]
Anyone know how to get this to work?
Seems like it is all Apple Software at work here... I hope I can get this to work.

FWIW, I've had similar issues with Lion and have finally just turned everything related to Spam off, so that all my emails go into my inboxes.
My guess was that there was some behind the scenes process deciding that some mail I wated to keep was spam on one of my comptuers, but not on another. Since all the the email accounts are IMAP, when i do delete an email from one comptuer, it gets deleted from all of them, but at least now I get to decide what gets deleted and what doesn't. More work for me, yes, but at least emails don't go missing anymore..
Mail in Lion is not problem free.

Print Jobs disappearing

When printing to a shared USB printer on a windows XP box the prints are going but nothing happens. The printer is an HP P1006 which supports PCL5e which I have loaded via Gimp-print. I shared the printer on the XP box and I can install it easily on my G4 but when I go to print the job just disappears and nothing prints. I think it's the printer driver on XP but I just wanted to toss it out here to see if there were any other ideas.

I can find no reference that the HP P1006 uses PCL5e. Do you have a citation you can share that indicates this? I believe that you will find that this printer only uses the XQX stream protocol. For network printing you will need a driver such as the open source driver found at http://foo2xqx.rkkda.com/
Matt

Print jobs disappear

I have a 64-bit Windows 7 Home Premium PC (SP1) with a strange print spooling problem. The printer is on the network (a Brother HL-5370DW), and I'm using the latest driver from the printer manufacturer. I can print fine from some applications
(MS Word, IE, Firefox), but with others (Adobe Reader, notepad, etc.) I get the "Printing" dialog (with page progress if the job is large enough), but nothing ever goes to the printer, and the print queue is empty. What's the solution to this problem?

Follow recommendation from Answers (Author Shekhar):
1. Run Printer Troubleshooter:
Then, try the Printer troubleshooter, which will attempt to automatically diagnose and fix your problem.
Open the Printer troubleshooter by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Use a printer.
http://windows.microsoft.com/en-us/windows7/Open-the-Printer-troubleshooter
2. Rename the spool printer and driver files:
   1. Click Start type cmd and right-click cmd.exe, select Run as administrator. If you are prompted for an administrator password or confirmation, type your password or click Continue.
   2. At the command prompt, type the following commands (press ENTER after each)
   3. Rename %systemroot%\System32\Spool\Printers Printers.old
   4. Rename %systemroot%\System32\Spool\Drivers\w32x86 w32x86.old
   5. Exit
3. Restart Print Spooler service:
To restart the Print Spooler service
You must be logged on as an administrator to perform these steps.
1.    Open Administrative Tools by clicking the Start button , and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
2.    Double-click Services.   If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
3.    Right-click the Print Spooler service, and then click Properties.
4.    On the General tab, next to Startup type, make sure that Automatic is selected.
5.    If the service is not already running, under Service status, click Start, and then click OK.   If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Regards
Milos

Solution for Print job disappear or cancelled on Windows 7 or Windows Server

Hi All,
If you encounter printer disappear or cancelled on Win 7 or remote desktop printing from windows server, then get the hotfix from the microsoft to resolve the issue.
Here is the fix
http://support.microsoft.com/en-us/kb/2925429/en-us
Happy Printing
Click on the "Thumbs up"button on the left to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

Please repost in the Boot Camp forum, that is where the Bootcamp users tend to be.

Print Jobs send with no error

I have an HP 3600n Laser Jet Color printer hooked up to our network. All of the PCs that use the printer are Windows 7. I've seen other posts reporting tons of issues with said printer on Windows 7. However, we've been able to use it previously so I know it's possible to print from a Windows 7 PC to this printer. Unfortunately, the person who orriginaly set it up has since left the company and we have no way to contact him. Additionally we're using the Vista driver because there is no 7 driver.
When I try to print the documents never make it to the print que. We've tried the simple resets of the printer and print server hosting the driver. I can ping the printer.
it used to spit this error out when you would try to print to it before the print server reboot:
PCL XL error
Subsystem: Kernel
Error: Illegal Tag
Operator: OpenDataSource
Position: 2
Any trouble shooting tips and or possible fixes are greatly appreciated
Thanks,
-Billy

Another new symptom: Rebooted computer for a non related cause, and loaded FF (using Session Manager like always) and tried to print something and got the dreaded "ding". Restarted FF with the restart button, and print now works again. Too bad the event viewer doesn't show anything.
Oh, I have disabled the other two addons you suggested.
I could just use the restart button as a temp fix, but one of the PayPal shipping labels is where I first ran on to this problem, and I don't know if restarting FF would kick me out of the label print page. I guess I'll find out if it happens that way again.
I just love erratic problems. Kind of like troubleshooting an engine problem that won't happen everytime.

Print Job Jammed with Samsung Printer

MACHINES:
Computer: MacBook
Printer: Samsung ML-1630 (http://www.samsung.com/hken/consumer/detail/features.do?group=printersmultifunction&type=printersmultifun ction&subtype=monochromelaserprinters&modelcd=ML-1630/XEU)
Wireless Router: Belkin 'N' Wireless Router (http://catalog.belkin.com/IWCatProductPage.process?Product_Id=372043)
Wireless USB Hub: Belkin USB Hub (http://www.belkin.com/networkusbhub/)
The printer is connected to the wireless usb hub, so my MacBook can be print out the documents via wireless, however, the printer is only able to print out one file and the next file will be hold until I restart the printer or reload the wireless usb hub software under Mac OS. It doesn't has any problems under Windows OS.
I have reinstalled the driver and application for Mac already.
Do you know how can I solve this problem?

Does the printer work properly when hooked up directly to the computer. If so, then I strongly suspect some incompatibility with your wireless network.

Print jobs disappearing with APEBS

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