Print jobs hung up in print queue and blocks further printing

I have an HP Officejet Pro 8500A and an IMAC running OS10.9.5. Whenever I print something, it (if it is the only print job) prints; however, it doesn't get deleted from the queu. Therefore, all subsequent print jobs get held up in the queue and I have to go in and manually delete the completed job so the others can print. If more than one job in the print queue, I have to continually go in and delete each printed job.
Any ideas/help would be appreciated.
This question was solved.
View Solution.

Thanks Jamieson. I really appreciate your assistance. I uninstalled the printer software per suggestion #1 and then re-entered my printer and all seems to be working fine now.

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Jobs stay in queue and keep printing until you cancel them--then stops the print spooler...why?

My Printer: HP Photosmart C309a
My Laptop: HP G71 series
Operating System: Windows 7 (64 bit) but runs a lot of stuff on 32 bit
Problem: I print ONE copy of a multiple page document in Adobe Reader 9. I select even pages only (after which I would reinsert the pages and tell it to print odd pages only, to get the other side). The printer makes a sound indicating the job is finished, I remove my pages to collate them, and then the printer continues to print the job again without so much as a keystroke.
Naturally, you find the printer in the devices on the control panel, click "see what's printing" and highlight the job and cancel it.
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going to c\windows\system32\spool\printers and deleting whatever is hung up in there (usually a shockwave file).
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Hi,
I believe your printer is wirelessly connected to your computer, right?!
What's the current printer software version installed in your laptop computer?!
to see: click start>control panel>uninstall a program under Programs then it will tell you the software version like HP Photosmart c309a v13 or v14.
If the software version is v13, click here to download and install the current software.
IF all things still fail, try to use the workaround provided by HP in this link. It says:
Workaround
Your HP printing product can operate sufficiently using an alternate print driver, although there might be some limitations. For instance, some buttons on the product control panel might not function, but the product prints normally from the computer. If the solutions in this document do not solve the issue, download and install an alternate print driver.
Follow these steps to install the HP Deskjet 990C print driver.
NOTE: These steps install the new print driver using the same port that the product already uses. The product functions normally with multiple drivers on the same port.
Find the port that the product already uses.
Click the Windows icon ( ), and then click Control Panel . The Control Panel opens in a new window.
Click Hardware and Sounds .
Click Printers . The Printers folder opens.
Right-click the product icon ( ), and then click Properties . The Propertieswindow opens.
Click the Ports tab. A window opens with a list of ports. The port for the product has a checkmark or a highlight.
Note the name of the port indicated for the product.
Close the Properties window, and then continue with the next steps.
Click Add a Printer in the menu bar at the top of the Printers window. The Windows Add Printer Wizard opens.
Click Add a local printer .
Select Use an existing Port .
Click the drop-down menu next to Use an existing Port , and then select the port that you noted earlier in these steps.
Click Next .
In the Manufacturer pane, click HP .
In the Printers pane, click HP Deskjet 990c , and then click Next . (IF YOU CANT FIND DESKJET 990C, JUST CLICK WINDOWS UPDATE WITHIN THIS WINDOW. THEN FIND DESKJET 990C and then click next)
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Select Set as the default printer , and then click Next . A window opens with a progress bar as the printer installs. Then a new window opens.
Click Do not share this printer , and then click Next .
If you want to print a test page, click the Print test page button.
Click Finish to complete the driver installation.
Try printing again, but select HP Deskjet 990c from the Print dialog box.
If this solves the issue, follow these steps to use the HP Deskjet 990c print driver whenever you send print jobs to the product.
In the program you are using, select the option to print. The Print dialog box opens.
Click the Name drop-down menu, and then select HP Deskjet 990c .
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Click OK . The product prints the file.
Kiko

Officejet Pro 8600 Wireless Setup -Printing shows in Queue and then disappears. Not Printing

I just received the Officejet Pro 8600 as a gift and loaded the set up software and it on my wireless network. When I try to print an email or a coupon, the command goes to the printer and shows in the queue. Then after several seconds, the printing queue (job) disappears without printing the document. Does this command go through the HP ePrint function or the Network Officejet Pro 8600? It shows the HP ePrint as being on USB.
I've run all of the diagnostics, downloaded all of the new software, firmware and updates. I've spend many hours trying to get the printer to print.
Thank you for any help you can provide.
This question was solved.
View Solution.

Hi @bksechols
Welcome to the HP Support Forums. I understand that when you send a print job to your Officejet 8600 printer that it goes to the print queue and then disappears without the print job printing.
To better assist you, would you please provide some additional information?
How is the printer connected (USB cable, ethernet, or wireless)?
What operating system are you using?
Are all print jobs failing? If yes and you are using a Windows operating system, please Try the HP Print and Scan Doctor for Windows. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues.
When you send a print job are emailing the printer’s ePrint email address? If so please review The HP ePrint Print Job Did Not Print If you are sending the print job by using the print command, please review the Print Jobs from Your HP Printer are Stuck in the Print Queue document.
I look forward to hearing from you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP 1505n - Print Jobs stop when sent to queue

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I have read a few other threads on this issue and they all mention that it is a driver issue from HP. I have try to get the OpenSource drivers, but I have not found any for the HP 1505n.
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E [16/Jan/2008:22:07:47 -0800] CUPS-Add-Modify-Printer: Unauthorized
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I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n printer-state to 3 (was 5.)
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I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n printer-is-shared to 1 (was 1.)
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I [16/Jan/2008:22:08:02 -0800] [Job 2] Adding job file of type application/postscript.
I [16/Jan/2008:22:08:02 -0800] [Job 2] Adding end banner page "none".
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I [16/Jan/2008:22:08:02 -0800] [Job 2] Started filter /usr/libexec/cups/filter/pstopdffilter (PID 813)
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I [16/Jan/2008:22:09:22 -0800] [Job 3] Completed successfully.

This is what I got from HP...need to grab CVs and Libraries Folder from a PowerPC mac.
and...it works!
Intel Mac fix for Office 2004
1. On a computer that can still print using Office 2004, go to HD>System>Library>Printers and control+click on Libraries and Create Archive. In the same location, control+click on the CVs folder and Create Archive. Save these Archived (zip) folders to the Desktop.
2. Copy these two Archived (zip) folders to the Intel Mac that cannot print. *note – you will need a network connection to the computer or a flash drive.
3. Make sure you quit all applications including Safari, Entourage etc.
4. Create a New Folder on the Desktop of the Intel Mac (Name this folder “Backup of Libraries and CVs”)
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6. Open the Printers folder and drag the Libraries and CVs folder to the new folder you had just created to backup the old files.
7. Extract the Archived Libraries and CVs folder you have copied to the Intel Mac by double clicking on the folders.
8. Copy the extracted Libraries and CVs folders to the Printers folder (You will be asked to authenticate the copy)
9. Restart the Computer.
10. Open Disk Utility and select your Macintosh HD Volume. Select Repair Permissions.
11. Open a MS Office document and print to verify the issue is resolved.
Message was edited by: mobious74

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If your problem is solved please click the "Accept as Solution" button ------------V
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OBJECT_NAME OBJECT_TYPE
AQ$_KUPC$DATAPUMP_QUETAB_E QUEUE
SCHEDULER$_JOBQ QUEUE
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BEGIN
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My deskjet 4260 has a document hung up in the queue

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Hi Cookie1144,
Here is a link that should help resolve your issue:
Can't Print? Print Jobs are Stuck in the Print Queue
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&cc=us&dlc=en&lc=en&product=2510771
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Reading Opaque data from jms queue and decoded in java embedding

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Objective:Fetch text message from queue and print it from java embedding in BPEL
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Print jobs hung up in print queue and blocks further printing

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