Print jobs keep holding in print queue

Just installed a new HP6600 enabled with wi-fi. First print test was perfect. Subsequent print jobs keep going to "Hold" in queue. How do I prevent print jobs going to "HOLD".
It prevents another print job from starting unless I manually deleted the job from the queue.

Thanks Jamieson. I really appreciate your assistance. I uninstalled the printer software per suggestion #1 and then re-entered my printer and all seems to be working fine now.

Similar Messages

Print Job visibility on shared print queues

Hello all,
Quick scenario, where print server has a print queue shared with several clients. Each user is sending jobs using this shared queue. Is it possible that users only see their print jobs when opening the print queue, instead of all jobs, from other users,
being sent to that print queue.
I am aware that you can mask the job title and job owner, from the driver prespective. Nevertheless I am wondering if there is something from a service or policy prespective that can be applied globally to all printer, independely of the print driver in
use.
Thanks

Yes. The client will not matter. The driver version or Type will not matter.
The documentation is extremely limited. Most of the 2012 What's new in..... was overwritten with the What's new in 2012R2.
But what the heck. I always go the extra mile for people wishing to deploy print servers. There has been a patch release where you can add the true document name in the print event logged. There are ways to determine the queue view
true document name but code would need to be written and compiled.
https://technet.microsoft.com/en-us/library/jj134163.aspx
When printing to a Windows Server 2012 print queue, only users with administrator permissions on the print queue (full system administrator or delegated print administrator, see
Assign Delegated Print Administrator and Printer Permission Settings in Windows Server 2012) will see readable document names when viewing the print queue. Users can still view the
queue from their client computer and will see their own document name in full, but for other user’s print jobs they will see
Print Document for the document name.
Additionally, in most cases in the event log on the server, the document name will also appear as
Print Document. However, in some job failure cases, the document name will be listed in the failure event.
Alan Morris formerly with Windows Printing Team

Why do my print jobs keep cancelling? Internet is connected. On ePrint centre printer shows read

Why do my print jobs keep cancelling? Internet is connected. On ePrint centre printer shows read ??

Hi jmarc11,
Welcome to the HP Support forums. I understand that when you send a print job to your HP printer via ePrint that it cancels the print job.
To better assist you, would you please provide some further information:
1)    What make/model/product number of HP printer do you have?
2)    How is the printer connected (USB cable, ethernet or wireless)?
3)    Are you sending the print job from your computer or a mobile device? If you are using a mobile device are you using an app like the HP ePrint app or HP AiO app?
4)    What is the operating system of the device you are using to send the print job?
Thank you.
Guide to finding your product number
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Why do my print jobs keep cancelling? Internet is connected. On ePrint centre printer shows ready

Why do my print jobs keep cancelling? Photosmart D110. Internet connected. Shows connected and ready. Get email saying received. It cancels immediately. This is something new. It was printing fine.

Hi, there sorry to learn that you are having this issue.
Let me start by saying this is what I heard from other members of the forum.
I heard here (other members of the community) that there is an issue that engineer are working on diligently that may be affecting this particular process. All of the suggestions in this page have help members of this forum with this situation hope that one of them helps you.
- Reboot the computer.
- Open the browser (Internet Explorer, chrome, FireFox, Safari,Opera ) of your preference and clear cookies and internet (Browsing) history.
-In the browser of your preference try singing-in or registering to e-print.
If the above did not solved your issue, Please try this;
- Use another browser (Internet Explorer, Chrome, firefox, safari, Opera) and try again.
If you are willing to try a test,
-Disable all Security Applications on your computer including Windows Firewall and try to see if there a process getting block while the printing process is going on.
other quick suggestions unlikely to be related in your particular case;
-Set an static IP Address for your printer,
This should be done outside the DHCP range (the range that your router uses to automaticly assing leasses to the clients or devices connecting to the network).
- Use Google public DNS Servers;
8.8.8.8 and alternate 8.8.4.4 (the reason that I recommend this is because I have use them all the time and have not seem conflict of any kind)
- Make sure that your printer have the most current firmware and software available for them
(remember most of the updates in firmware and software are to FIX ISSUES and in a lesser degree done are to add functionality). The issue that you having may have been fix in a firmware update.
- Make sure that your Operating system is updated.
(To a lesser extend this are also updated to FIX ISSUES although some times can create them as well, mostly they are updated to patch security issues) it may be important.
Hope this helps;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Print jobs keep being canceled

I don't understand why my print job keeps being canceled. Could someone explain to me what I'm doing wrong? I tried making it a separate thread, but that doesn't work either.
/*used to print out reports*/
class printer implements Runnable{
     String filename;
     public printer(String theFile){
          filename = theFile;
     public void run(){
          try{
               PrintRequestAttributeSet pras =
               new HashPrintRequestAttributeSet();
               DocFlavor flavor = DocFlavor.INPUT_STREAM.PNG;
               PrintService printService[] =
               PrintServiceLookup.lookupPrintServices(flavor, pras);
               PrintService defaultService = PrintServiceLookup.lookupDefaultPrintService();
               PrintService service = ServiceUI.printDialog(null, 200, 200,
               printService, defaultService, flavor, pras);
               if (service != null) {
                    DocPrintJob job = service.createPrintJob();
                    FileInputStream fis = new FileInputStream(filename);
                    DocAttributeSet das = new HashDocAttributeSet();
                    Doc doc = new SimpleDoc(fis, flavor, das);
                    job.print(doc, pras);
                    /*wait for the damn print to finish!*/
          }catch(Exception e){JOptionPane.showMessageDialog(new JFrame(), "Error: "+e);}
}

Hello Kevin,
To determine why the spooler is stopping we need to look at the cups error log. This is located in the Console application. With it open, click on the Logs icon and then expand the /var/log entry. Then expand the cups entry. Under here you will see the error_log. The error will be shown with an E to the left and show what process failed. To determine what that process was look back up the log for the process ID (PID) for that print job. It will probably show a filter or plugin that is stopping the print.
Now the repair permissions is usually enough to fix this. But sometimes you need to do this after booting from the OS X disc and running the Disk Utility from here so that the cups daemon hasn't started.
If that doesn't help then look at trying Fixamac's Printer Setup Repair utility and/or running the Intel Combo updater.
Paul

Print jobs keep starting and then error in print que

I have a HP Photosmart 100D series printer. The print jobs keep freezing up in the que. The jobs start and then after a page or two the error message appears when checking the status.
I uninstalled the printer and reinstalled
I have download new drivers
I have run the "HP Print Doctor" it gives a message to save work, close and programs and restart the PC and then restart the ulitity. I have done this and still get the message that it cannot fix the que error.
What do you suggest as a solution to this frustrating problem?
I have Windows 7 Professional OS

Hmm. I have an HP printer that's behaved fine, but I've moved it to my iBook (running Tiger) so I can print wirelessly.
It may be an issue with the driver or the software. I'm guessing the software was written for the PPC machines, and that might be causing the problem.
The way I've checked this is to open up "Activity Monitor" (Applications>Utilities) and find the processes related to your HP printer (usually begin with "hp") under kind what's shown?
You might want to look into the CUPS idea presented earlier as it may give you better results.
~Lyssa

Printer jobs keep repeating

Printer prints job then repeats it 2 or 3 times even if I cancel the print job after the first printing. Am wasting a lot of paper. Also a second different print job takes up to 5 minutes to start.

Can you find OS process....
After that kill that process....
$ ps -aef | grep 4592
oracle 4592 1 0 14:47 ? 00:00:00 ora_j000_oradb1
$ kill -9 4592
Oracle'll recover that process and create new backgroup process
Anyway You can refresh ....
select what, job from user_jobs;
WHAT JOB
dbms_refresh.refresh('"USER"."GROUP1"'); 424
So,run that script to refresh....
exec dbms_refresh.refresh('"USER"."GROUP1"');
Edited by: HunterX (Surachart Opun) on Jan 19, 2009 2:44 PM

Print Jobs not clearing "Deleting - Printed" message from Print Queue

The jobs print fine but the message Deleting - Printed doesn't clear from the print queue.
The two printers having the issue are HP Color LaserJet 3550s using the External HP JetDirect en3700 (J7942A-61033).
Our Print Server is an HP BL25P running MS Server 2003 Enterprise Edition / SP2. This issue started about two weeks ago only on these printers. I downloaded the newest drive (dated 2007 version 61.63.461.41).
I have deleted and recreated the printers on the Print server and installed the new driver. Still having the same issue. To clear the Print Queue we have to restart the Print Spooler Service on the Print Server.- this causes the "Deleting - Printed" jobs to print again which could be days / weeks after they were originally printed.
We don't want to keep having to restart the Print Spooler.
Any one having a similar issue and know off a fix. I have tried everything I have so far found on the Web.
Thank you.
Mike

Hello @shumaung , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing print speed issues. I would like to help!
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend reinstalling the
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Random print jobs showing up in print queue when printing...

Whenever I print something, one or two other random files will show up in the print queue. The printer will not try and print these additional jobs, and it does not prevent another print job from printing, but each time more random files will show up. The print queue will fill up with these additional jobs until they are manually deleted. What a pain. Does anyone have a solution???

These random files can be communication files and are used to interogate the printer about its status. Typically they will be processed by the printer and then vanish from the print queue. So if they are not being processed and you are having to manually remove them then there could be a setting in the printer that needs to be changed or you have to check from an updated driver.
To confirm if it is the printer queue / driver that is checking the status, you can open System Information (Applications > Utilities) and select Printers in the left column. You can then select the printer in the top right pane and see its information in the bottom right pane (or if this is the only printer you have the information will appear in the right pane). You will see an entry called Printer Commands. If it shows something like Report Levels then this confirms that these files you are seeing are for checking the printer status.

Network Print Jobs Always Get Stuck in Queue

Hello,
I have, perhaps, the most frustrating problem on the planet. In my home network, I have a HP Color LaserJet 2600n connected to my main PC, with 2 other PC's on the network. All 3 run Windows 7. Printing from my main PC works fine, but if I try to print over the network, the print job always gets stuck in the queue. I can see it stuck in the queue on my main PC, but I can't do anything about it. I can't delete it, nothing. If I restart the spooler, then it magically prints and clears the queue, but it's annoying to have to do that all the time. I've reinstalled the drivers several times to no avail. Tips?
RPGillespie

I have a similar problem, I have a directly connected 1300 and a network P3015. The 1300 is connected via USB, the 3015 is connected by RJ45 cable right to the router. Both printers have their print queues get stuck, but only from my HP Pavilion Elite HPE running HP-installed Windows 7. All the other machines in the office can use the 3015 printer perfectly well. One is an older Pavilion using XP-Pro, another is a Dell using XP-Pro and the third is a Lenovo laptop using Windows 7. All our toners are not refills (seems like a stupid suggestion that the toner cartridge could cause a queue to lock up). The problem is definitely between my machine and the HP printers. I have a Brother printer and a couple of Seiko/Epson printers that all work perfectly fine.
Rebooting several times a day is getting old.

MAC OS 10.9 some users cannot print to new Ricoh MP C6502 print job is holding for authentication and cannot figure out why

I have a few IMAC and G5 users who have OS10.9 who cannot print to a new Richoh MP C6502, I downloaded and installed the new PS driver and it works on some systems but I have 3 people that goes right to Hold for Authentication. I tried deleting everything associated with this in keychain access and after I did this it comes up to enter a password and it accepts the network login credentials but still holds the print job. I even tried using guest as login and password as someone suggested but still cannot print any ideas on why?

I apologize for the delay in responding to you. I was on the road all day yesterday.
OK. I switched the printer's Ethernet cable to a Linksys Switch (Model EZX S55W) that's part of this local network. That did not work. I swapped out the cable for one that I know works. Still no change. I switched the printer's Ethernet cable directly to a port on the router. No change. I even swapped cables here, too, but no success.
As I was doing all this, I was wondering: When I select the HP P1606dn printer in the Print and Fax "Add" dialog box, (see the image below) and the Print Using pulldown menu displays "Please select a driver or printer model" and the message "Searching for new drivers" appears under it (with the spinning wheel), why is it that the Ethernet connection to printer is critical to "finding" a new (printer) driver?
Isn't the utility searching through my system and libraries looking for a printer driver app for the printer that I identified/selected in the dialog box?
After all, if the dialog box lists the printer among those to choose from, hasn't the utility already discovered the printer via the Ethernet connection?

HP 1505n - Print Jobs stop when sent to queue

I recently purchased an HP LaserJet 1505n for my home office. I have several Mac's all running 10.5.1 all connecting to it. Most print to it via the network (Bonjour) but I do have 1 Mac hooked up directly via USB to the printer. So, both the USB And Network Interfaces are being used on the printer (which is why I bought it).
Every now and then when I try to print, the print job just stops immediately in the queue. When I try to restart it, it stops again. Sometimes physically resetting the printer works, but rarely. I have also deleted the queues and re-added them. Nothing seems to work. It seem that Adobe Acrobat files never print, but Firefox will always. (Strange...)
I have read a few other threads on this issue and they all mention that it is a driver issue from HP. I have try to get the OpenSource drivers, but I have not found any for the HP 1505n.
Below is the /var/log/cups/error_log. Does anyone have any suggestions or recommendations? Do I just wait for an OpenSource driver or HP to update their drivers?
Thanks!
-Rob
E [16/Jan/2008:22:07:47 -0800] CUPS-Add-Modify-Printer: Unauthorized
I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n device-uri to "file:///dev/null" (was "file:/dev/null".)
I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n printer-is-accepting-jobs to 1 (was 0.)
I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n printer-state to 3 (was 5.)
I [16/Jan/2008:22:07:47 -0800] Saving printers.conf...
I [16/Jan/2008:22:07:47 -0800] New printer "HPLaserJetP1505n" added by "rneumann".
I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n printer-is-shared to 1 (was 1.)
I [16/Jan/2008:22:07:47 -0800] Saving printers.conf...
I [16/Jan/2008:22:07:47 -0800] Printer "HPLaserJetP1505n" modified by "rneumann".
I [16/Jan/2008:22:08:02 -0800] [Job 2] Adding start banner page "none".
I [16/Jan/2008:22:08:02 -0800] [Job 2] Adding job file of type application/postscript.
I [16/Jan/2008:22:08:02 -0800] [Job 2] Adding end banner page "none".
I [16/Jan/2008:22:08:02 -0800] [Job 2] Queued on "HPLaserJetP1505n" by "rneumann".
I [16/Jan/2008:22:08:02 -0800] [Job 2] Started filter /usr/libexec/cups/filter/pstoappleps (PID 812)
I [16/Jan/2008:22:08:02 -0800] [Job 2] Started filter /usr/libexec/cups/filter/pstopdffilter (PID 813)
I [16/Jan/2008:22:08:02 -0800] [Job 2] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 814)
E [16/Jan/2008:22:08:07 -0800] PID 814 (/System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr) crashed on signal 8!
I [16/Jan/2008:22:08:07 -0800] Hint: Try setting the LogLevel to "debug" to find out more.
E [16/Jan/2008:22:08:07 -0800] [Job 2] Job stopped due to filter errors.
I [16/Jan/2008:22:09:13 -0800] [Job 3] Adding start banner page "none".
I [16/Jan/2008:22:09:13 -0800] [Job 3] Adding job file of type application/pdf.
I [16/Jan/2008:22:09:13 -0800] [Job 3] Adding end banner page "none".
I [16/Jan/2008:22:09:13 -0800] [Job 3] Queued on "HPLaserJetP1505n" by "rneumann".
I [16/Jan/2008:22:09:13 -0800] [Job 3] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 833)
I [16/Jan/2008:22:09:22 -0800] [Job 3] Completed successfully.

This is what I got from HP...need to grab CVs and Libraries Folder from a PowerPC mac.
and...it works!
Intel Mac fix for Office 2004
1. On a computer that can still print using Office 2004, go to HD>System>Library>Printers and control+click on Libraries and Create Archive. In the same location, control+click on the CVs folder and Create Archive. Save these Archived (zip) folders to the Desktop.
2. Copy these two Archived (zip) folders to the Intel Mac that cannot print. *note – you will need a network connection to the computer or a flash drive.
3. Make sure you quit all applications including Safari, Entourage etc.
4. Create a New Folder on the Desktop of the Intel Mac (Name this folder “Backup of Libraries and CVs”)
5. Open the Macintosh HD>System>Library folder and control+click on the Printers folder and select Get Info. Click on Name & Location and set the permissions for Everyone to Read & Write.
6. Open the Printers folder and drag the Libraries and CVs folder to the new folder you had just created to backup the old files.
7. Extract the Archived Libraries and CVs folder you have copied to the Intel Mac by double clicking on the folders.
8. Copy the extracted Libraries and CVs folders to the Printers folder (You will be asked to authenticate the copy)
9. Restart the Computer.
10. Open Disk Utility and select your Macintosh HD Volume. Select Repair Permissions.
11. Open a MS Office document and print to verify the issue is resolved.
Message was edited by: mobious74

Print jobs hung up in print queue and blocks further printing

I have an HP Officejet Pro 8500A and an IMAC running OS10.9.5. Whenever I print something, it (if it is the only print job) prints; however, it doesn't get deleted from the queu. Therefore, all subsequent print jobs get held up in the queue and I have to go in and manually delete the completed job so the others can print. If more than one job in the print queue, I have to continually go in and delete each printed job.
Any ideas/help would be appreciated.
This question was solved.
View Solution.

Thanks Jamieson. I really appreciate your assistance. I uninstalled the printer software per suggestion #1 and then re-entered my printer and all seems to be working fine now.

Print Jobs Keep Stopping

I have an Epson 6600 printer attached to my New Intel iMac. I send jobs to the printer and they show up in the list of jobs to print, but the status says "Jobs Stopped." When I click on the Start Jobs button the progress bar starts, then it says Jobs Stopped again! I can do a printer self test with no problem. I have repaired permissions, and restarted the printer and the computer.
My printer just won't start jobs! What can I do?

Hello Kevin,
To determine why the spooler is stopping we need to look at the cups error log. This is located in the Console application. With it open, click on the Logs icon and then expand the /var/log entry. Then expand the cups entry. Under here you will see the error_log. The error will be shown with an E to the left and show what process failed. To determine what that process was look back up the log for the process ID (PID) for that print job. It will probably show a filter or plugin that is stopping the print.
Now the repair permissions is usually enough to fix this. But sometimes you need to do this after booting from the OS X disc and running the Disk Utility from here so that the cups daemon hasn't started.
If that doesn't help then look at trying Fixamac's Printer Setup Repair utility and/or running the Intel Combo updater.
Paul

'Laserjet 1022n Windows Update' causing printing problems: print jobs don't stop printing

Hello,
a few days ago, I installed the Laserjet 1022n Windows Update on my Windows 7 64 bits and since then, I can't print a page normally: the page doesn't stop printing. I am using a network port with TCP/IP.
I made several trials to solve this problem:
- uninstall the printer driver and installing it again (I tried the last version on the HP site and an older one that worked perfectly before)
- update the firmware of the printer to the last version on the HP site.
When I pause the printer and start the print job, you see it arriving in the list. Resuming the printer, the print starts on the printer but you see that the job stays in the list, flashing again and again. The printer keeps printing the same page.
I don't know what I can do to solve this problem. There is no mean of uninstalling the HP Laserjet 1022n software update because it doesn't appear in the list of installed programs (well on the list of the done updates by the way op windows updates).
I have the same problem printing on the same printer from another Windows 7 PC (with the same windows update done)
But I have no problem printing with my laptop on another network printers.
Is there someone having the same problem and how to solve it ?
Thanks for answering
This question was solved.
View Solution.

I found the solution on this site : http://www.tomshardware.co.uk/forum/59912-29-1022n-printer-stop-printing
You just have to uncheck the chekbox "Enable two-way communication" on the "Ports" tab of the printer properties and it works normally again !!!!

Print jobs keep holding in print queue

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