Print Jobs Stuck in Print Que

I have a USB printer connected to my MacPro (Leopard), the driver is correct, has been reloaded, print system reset, etc., all of the expected fixes for routine issues. I've replaced the USB cord, tried another identical printer, etc.
About 2 in 5 print jobs go to the print que but stop there. I work around it by unplugging the usb cord, re-plugging, and pressing resum on the print que. Occasionally I have to do that twice, but it never fails to work. What a pain-in-the-arse#$!!@ Network printers always seem to work.
There have been several similar posts over time, most of which seem to die. I don't want to install a third party driver, alter the CUPS, or do anything else other than use the OS I purchased. This seems to occur with several brands of printer (mine is an HP), so I've got to believe that it is an OS problem.
Can anyone own up to it? Is there a fix in the works? I've had printing issues with OSX since the initial OS (which could not respect margins, printer features, etc.). I've never had an issue with Windows (it just seems to work).
Help!

Hmm. I have an HP printer that's behaved fine, but I've moved it to my iBook (running Tiger) so I can print wirelessly.
It may be an issue with the driver or the software. I'm guessing the software was written for the PPC machines, and that might be causing the problem.
The way I've checked this is to open up "Activity Monitor" (Applications>Utilities) and find the processes related to your HP printer (usually begin with "hp") under kind what's shown?
You might want to look into the CUPS idea presented earlier as it may give you better results.
~Lyssa

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Hi @browetally,
Thank you for being an active member of the HP Support Forums. I gather that you have ePrint jobs that are pending and have not printed on your Officejet 8620 printer.
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Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Hi there karen-c,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system is this?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Try this document for the partial page problem:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00447737&cc=us&lc=en&dlc=en&product=441115
Here is a document referencing the various error light combinations as well:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00476152&tmp_task=solveCategory&lc=en&dlc=en&cc...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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Hello @rayrock ,
Welcome to the HP forum.
I understand that you have a document stuck in the print queue.
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Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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Hello Mclaugha1,
Thanks for the post. On this one, I've included a couple of links below that should assist you in getting past this error and back to printing. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&cc=us&dlc=en&lc=en&product=3752459&tmp...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en&product=3752459&tmp...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

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Hi Brian, and a warm welcome to the forums!
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Hello to everyone:
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UNABLE TO CANCEL PRINT JOB THAT KEEPS PRINTING SAME COPIES

How do you cancel print job on a HP Deskjet D1520 with Windows Vista?
THANKS!

Since this printer does not have a physical "Cancel" button, the easiest way of stopping a document print is to clear the document from the Print Queue.
To remove a document from the print queue manually:
1. Depending upon your operating system, do one of the following:
• Windows Vista: On the Windows taskbar, click Start, click Control Panel, and
then click Printers.
• Windows XP: On the Windows taskbar, click Start, click Control Panel, and
then click Printers and Faxes.
• Windows 2000: On the Windows taskbar, click Start, point to Settings, and
then click Printers.
2. Double-click the icon for your product to open the print queue.
3. On the Printer menu, highlight the document, click Cancel or Purge Print Document,
and then click Yes to confirm.
Now, if the document has already started printing and you want to stop it before it finishes; then simply lift the top access door which will pause printing. Remove the document from the print queue now. If it is no longer in the print queue, then power off the printer. Wait about 30 seconds and power on the printer again. This should have stopped the document from printing.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Print jobs stuck in queue using P4015n LaserJet

I setup a P4015n LaserJet printer for one of my clients using the RJ45 connection from the printer. My client has 4 computers 2 Windows 7 64 bit systems, 1 Windows 7 32 bit system and 1 Windows XP 32 bit system. I set the network ip address, subnet mask and default gateway manually on the printer. Sometimes printing from the Windows 7 64 bit systems the jobs get stuck in the queue and you have to delete them before you can print again. The other 2 computers do not have any issues printing and they where setup using the drivers from the CD. I downloaded the latest PCL 6 drivers for the Windows 7 64 bit systems. Looking for some suggestions.
Thanks

Ok the problem happened on one of the 32 bit computers so it is not a 64 bit issue. Still looking for some suggestions.
Thanks

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This question was solved.
View Solution.

Hi,
From the Desktop, hold down the Windows key and press R. Into the Run window, type services.msc and hit enter. Browse down to the print spooler service, right click it and select Properties then click on the Stop button. Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
Restart the computer and you should find the document has been removed.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Print job stuck at "sending data"

Hello,
my printer (Canon MG4200) worked fine a few days ago, but now it won't print anything. The CUPS browser interface shows that the printer is "Processing" and that the job is "Sending data to printer" but nothing ever happens.
Here is part of CUPS' error log :
D [30/May/2015:20:21:43 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:44 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:45 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:46 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:47 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:48 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:49 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:50 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:51 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:52 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:53 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:54 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:55 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:56 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:57 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:58 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:59 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:00 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:01 +0200] Report: clients=0
D [30/May/2015:20:22:01 +0200] Report: jobs=1
D [30/May/2015:20:22:01 +0200] Report: jobs-active=1
D [30/May/2015:20:22:01 +0200] Report: printers=1
D [30/May/2015:20:22:01 +0200] Report: stringpool-string-count=82927
D [30/May/2015:20:22:01 +0200] Report: stringpool-alloc-bytes=15200
D [30/May/2015:20:22:01 +0200] Report: stringpool-total-bytes=856616
D [30/May/2015:20:22:01 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:02 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:03 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:04 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:05 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:06 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:07 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:08 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:09 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:10 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:11 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:12 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:13 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:14 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:15 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:16 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:17 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:18 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:19 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:20 +0200] [Job 43] Read 373 bytes of back-channel data...
It goes on and on but never prints anything. Any help ?

Thought that the slow transfer speed could be caused by a hardware issue, so I tried changing the USB cable but it didn't solve the problem. The weird thing is, when I try printing from a program (i.e. Guitar Pro) it fails saying "Filter failed", and when I try printing a test page CUPS' error log shows the following error :
D [02/Jun/2015:17:49:29 +0200] [Client 17] HTTP_STATE_WAITING Closing for error 32 (Broken pipe)
D [02/Jun/2015:17:49:29 +0200] [Client 17] Closing connection.
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Print Jobs Stuck in Print Que

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