Print multiple PDFs from Windows Explorer causes Acrobat Pro 9.4 crash
I sometimes need to create a batch of PDFs independently, after which it suits me to print them all as a single job. FYI I am running Acrobat Pro 9.4 under Windows 7 Ultimate 64bit.
The sequence of the problem as follows:
- With Acrobat closed, I go to the directory containing my multiple PDF files using Windows Explorer.
- I highlight between three and six PDF docs (each individual doc is small, one page, black and white only).
- I use the "Print" option made available within Windows Explorer.
It's clear that the system then tries to use Acrobat to print these docs, however I consistently get the same behaviour - some print, some do not, but on every occasion I receive the error "Adobe Acrobat 9.4 has stopped working".
Any ideas? Annoying for a paid-for piece of pro software although, granted, not on a level with famine in the third world it would be nice to have all the functionalities working correctly. If it helps my machine spec is below.
Thanks,
Alastair
SPEC:
Dual Xeon workstation
24Gb RAM (of which 22GB available at time of error)
Disk 1TB (RAID10) of which 920GB free
Windows 9 Ultimate 64bit
Acrobat Pro ver 9.4.1
It may partly be a 64-bit issue since AA is apparently a 32-bit application that can run in the 64-bit environment (not that familiar with 64-bit systems, so I may not be stating it correctly. However, I would start by going to the Control Panel>Programs and Features and do a repair on your Acrobat installation. That will hopefully resolve the issue.
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Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1 (7534.48.3)
Build Info: WebBrowser-7534048003000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [181]
Date/Time: 2011-08-03 04:33:26.254 -0700
OS Version: Mac OS X 10.7 (11A511)
Report Version: 9
Interval Since Last Report: 445902 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 852863 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 19696FB2-9A65-41B7-9035-29145829CC7B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000686838ef
VM Regions Near 0x686838ef:
-->
__TEXT 0000000108a7e000-0000000108a7f000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
objc[4336]: garbage collection is OFF
Performing @selector(doSaveAsPDF:) from sender NSMenuItem 0x7fc065be37d0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.DesktopServices 0x00007fff9266a4c6 TNodePtr::operator=(TNodePtr const&) + 32
1 com.apple.DesktopServices 0x00007fff9266d242 TNode::FindChild(TUString const&) const + 824
2 com.apple.DesktopServices 0x00007fff9269aa07 TNode::GetNodeFromPathName(TPathName const&, TNodePtr&, unsigned int) + 209
3 com.apple.DesktopServices 0x00007fff92679324 TNode::GetNodeFromURL(__CFURL const* const&, TNodePtr&, unsigned int) + 1738
4 com.apple.DesktopServices 0x00007fff92678b58 NodeCopyFromURL + 72
5 com.apple.FinderKit 0x00007fff8a81c205 TFENode::TFENode(TString const&, long, unsigned int) + 109
6 com.apple.FinderKit 0x00007fff8a8296fd TFENodeFactory::TFENodeFactory() + 617
7 com.apple.FinderKit 0x00007fff8a82939c TFENodeFactory::Initialize() + 28
8 com.apple.FinderKit 0x00007fff8a961ed1 +[FIFinderViewGutsController initializeCounted] + 71
9 com.apple.FinderKit 0x00007fff8a96b070 -[FIFinderView _commonFinderViewInit] + 31
10 com.apple.FinderKit 0x00007fff8a96b1e7 -[FIFinderView initWithFrame:] + 111
11 com.apple.AppKit 0x00007fff93c2b787 -[NSNavFinderViewFileBrowser initWithFrame:] + 189
12 com.apple.AppKit 0x00007fff93c223d7 _NSNavFileBrowserWithFinderKit + 130
13 com.apple.AppKit 0x00007fff9391282c -[NSSavePanel(NSSavePanelLayout) _makeFileBrowserView] + 79
14 com.apple.AppKit 0x00007fff93910f03 -[NSSavePanel(NSSavePanelLayout) _setupFileBrowserView] + 155
15 com.apple.AppKit 0x00007fff93912dfe -[NSSavePanel(NSSavePanelLayout) _initContentView] + 1282
16 com.apple.AppKit 0x00007fff9390f7e5 -[NSSavePanel initWithContentRect:styleMask:backing:defer:] + 320
17 com.apple.AppKit 0x00007fff93909793 +[NSSavePanel _crunchyRawUnbonedPanel] + 207
18 com.apple.AppKit 0x00007fff939096c2 +[NSSavePanel savePanel] + 18
19 com.apple.print.framework.Print.Private 0x000000010d1813c9 AskUserForFile + 152
20 com.apple.print.framework.Print.Private 0x000000010d18ad27 0x10d171000 + 105767
21 com.apple.print.framework.Print.Private 0x000000010d18f598 0x10d171000 + 124312
22 com.apple.CoreFoundation 0x00007fff94aa411d -[NSObject performSelector:withObject:] + 61
23 com.apple.AppKit 0x00007fff934da852 -[NSApplication sendAction:to:from:] + 139
24 com.apple.Safari.framework 0x00007fff8e1d84d7 -[BrowserApplication sendAction:to:from:] + 80
25 com.apple.AppKit 0x00007fff935c734f -[NSMenuItem _corePerformAction] + 399
26 com.apple.AppKit 0x00007fff935c7086 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 125
27 com.apple.AppKit 0x00007fff93862e9c -[NSMenu _internalPerformActionForItemAtIndex:] + 38
28 com.apple.AppKit 0x00007fff936f53f1 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 138
29 com.apple.AppKit 0x00007fff935410bf NSSLMMenuEventHandler + 339
30 com.apple.HIToolbox 0x00007fff88dbb8ec _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1263
31 com.apple.HIToolbox 0x00007fff88dbaef8 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 446
32 com.apple.HIToolbox 0x00007fff88dd1d03 SendEventToEventTarget + 76
33 com.apple.HIToolbox 0x00007fff88e18249 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 398
34 com.apple.HIToolbox 0x00007fff88eff0f1 SendMenuCommandWithContextAndModifiers + 56
35 com.apple.HIToolbox 0x00007fff88f455e1 SendMenuItemSelectedEvent + 253
36 com.apple.HIToolbox 0x00007fff88e1132d _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 101
37 com.apple.HIToolbox 0x00007fff88f3dfed _ZL19PopUpMenuSelectCoreP8MenuData5PointdS1_tjPK4RecttjS4_S4_PK10__CFStringPP13 OpaqueMenuRefPt + 1660
38 com.apple.HIToolbox 0x00007fff88f3e2ac _HandlePopUpMenuSelection7 + 621
39 com.apple.AppKit 0x00007fff936f80bd _NSSLMPopUpCarbonMenu3 + 3860
40 com.apple.AppKit 0x00007fff93a9f02e _NSPopUpCarbonMenu3 + 39
41 com.apple.AppKit 0x00007fff936f6222 -[NSCarbonMenuImpl popUpMenu:atLocation:width:forView:withSelectedItem:withFont:withFlags:withOpti ons:] + 322
42 com.apple.AppKit 0x00007fff938d3b41 -[NSPopUpButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 564
43 com.apple.AppKit 0x00007fff934d8786 -[NSControl mouseDown:] + 786
44 com.apple.AppKit 0x00007fff934a366e -[NSWindow sendEvent:] + 6280
45 com.apple.AppKit 0x00007fff9343bf19 -[NSApplication sendEvent:] + 5665
46 com.apple.Safari.framework 0x00007fff8e1d847a -[BrowserApplication sendEvent:] + 822
47 com.apple.AppKit 0x00007fff933d242b -[NSApplication run] + 548
48 com.apple.AppKit 0x00007fff9365052a NSApplicationMain + 867
49 com.apple.Safari.framework 0x00007fff8e38a725 SafariMain + 197
50 com.apple.Safari 0x0000000108a7ef24 0x108a7e000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8abcf7e6 kevent + 10
1 libdispatch.dylib 0x00007fff910d760e _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff910d619e _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: Query work queue
0 libsystem_kernel.dylib 0x00007fff8abcebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8e6c1274 _pthread_cond_wait + 840
2 com.apple.Metadata 0x00007fff94c058c6 _pushNotification + 464
3 com.apple.Metadata 0x00007fff94c05c24 processUpdatesLocked + 111
4 com.apple.Metadata 0x00007fff94c0841b tryProcessUpdates + 250
5 com.apple.Metadata 0x00007fff94c0830d __deferProcessUpdates_block_invoke_2 + 54
6 libdispatch.dylib 0x00007fff910da2f1 _dispatch_source_invoke + 614
7 libdispatch.dylib 0x00007fff910d6fc7 _dispatch_queue_invoke + 71
8 libdispatch.dylib 0x00007fff910d7124 _dispatch_queue_drain + 210
9 libdispatch.dylib 0x00007fff910d6fb6 _dispatch_queue_invoke + 54
10 libdispatch.dylib 0x00007fff910d67b0 _dispatch_worker_thread2 + 198
11 libsystem_c.dylib 0x00007fff8e6bf3da _pthread_wqthread + 316
12 libsystem_c.dylib 0x00007fff8e6c0b85 start_wqthread + 13
Thread 3:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8abcebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8e6c1274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00007fff8c91bda5 WebCore::IconDatabase::syncThreadMainLoop() + 375
3 com.apple.WebCore 0x00007fff8c91971d WebCore::IconDatabase::iconDatabaseSyncThread() + 489
4 com.apple.WebCore 0x00007fff8c91952b WebCore::IconDatabase::iconDatabaseSyncThreadStart(void*) + 9
5 libsystem_c.dylib 0x00007fff8e6bd8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8e6c0b75 thread_start + 13
Thread 4:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8abcd67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8abccd71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff910e5ce9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff910e5c29 thread_fun + 24
4 libsystem_c.dylib 0x00007fff8e6bd8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff8e6c0b75 thread_start + 13
Thread 5:: Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
0 libsystem_kernel.dylib 0x00007fff8abceafa __open_nocancel + 10
1 libsystem_c.dylib 0x00007fff8e681f7a fopen + 80
2 com.apple.DesktopServices 0x00007fff926d2cd3 TFSVolumeInfo::GetHiddenList() + 175
3 com.apple.DesktopServices 0x00007fff926d2549 TFSVolumeInfo::Initialize(TCountedPtr<TVolumeSyncThread> const&, short, unsigned char, bool&) + 1459
4 com.apple.DesktopServices 0x00007fff926d3c75 TFSVolumeInfo::AddVolume(TCountedPtr<TVolumeSyncThread> const&, short, unsigned char, TCountedPtr<TFSVolumeInfo>&, bool&) + 129
5 com.apple.DesktopServices 0x00007fff926a3078 TNode::AddVolume(TCountedPtr<TVolumeSyncThread> const&, short, unsigned char, TNodePtr&) + 126
6 com.apple.DesktopServices 0x00007fff926abf6c TNode::SynchronizeVolumes(bool, TCountedPtr<TVolumeSyncThread> const&) + 502
7 com.apple.DesktopServices 0x00007fff926ac83e TNode::HandleNodeRequest(TCountedPtr<TNodeTask> const&, TCountedPtr<TVolumeSyncThread> const&) + 894
8 com.apple.DesktopServices 0x00007fff926d195a __PostNodeTaskRequest_block_invoke_08 + 82
9 com.apple.DesktopServices 0x00007fff926e51b8 ExceptionSafeBlock(void ( block_pointer)()) + 15
10 com.apple.DesktopServices 0x00007fff926d1902 __PostNodeTaskRequest_block_invoke_0 + 88
11 libdispatch.dylib 0x00007fff910d590a _dispatch_call_block_and_release + 18
12 libdispatch.dylib 0x00007fff910d715a _dispatch_queue_drain + 264
13 libdispatch.dylib 0x00007fff910d6fb6 _dispatch_queue_invoke + 54
14 libdispatch.dylib 0x00007fff910d67b0 _dispatch_worker_thread2 + 198
15 libsystem_c.dylib 0x00007fff8e6bf3da _pthread_wqthread + 316
16 libsystem_c.dylib 0x00007fff8e6c0b85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8abcf192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8e6bf594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8e6c0b85 start_wqthread + 13
Thread 7:: Safari: SafeBrowsingManager
0 libsystem_kernel.dylib 0x00007fff8abcd67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8abccd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff94a4129c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff94a49a04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff94a49216 CFRunLoopRunSpecific + 230
5 com.apple.Safari.framework 0x00007fff8e345147 Safari::MessageRunLoop::threadBody() + 163
6 com.apple.Safari.framework 0x00007fff8e34509f Safari::MessageRunLoop::threadCallback(void*) + 9
7 libsystem_c.dylib 0x00007fff8e6bd8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8e6c0b75 thread_start + 13
Thread 8:: Safari: SnapshotStore
0 libsystem_kernel.dylib 0x00007fff8abcebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8e6c1274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff8ae1cba0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari.framework 0x00007fff8e3bc03f Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessage(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&) + 125
4 com.apple.Safari.framework 0x00007fff8e3b97bb Safari::SnapshotStore::diskAccessThreadBody() + 305
5 com.apple.Safari.framework 0x00007fff8e3b918b Safari::SnapshotStore::diskAccessThreadCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff8e6bd8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8e6c0b75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8abcf192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8e6bf594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8e6c0b85 start_wqthread + 13
Thread 10:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8abcee42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8e673dea nanosleep + 164
2 libsystem_c.dylib 0x00007fff8e673bb5 usleep + 53
3 com.apple.AppKit 0x00007fff9360c0b8 -[NSUIHeartBeat _heartBeatThread:] + 1727
4 com.apple.Foundation 0x00007fff8edd51ea -[NSThread main] + 68
5 com.apple.Foundation 0x00007fff8edd5162 __NSThread__main__ + 1575
6 libsystem_c.dylib 0x00007fff8e6bd8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8e6c0b75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8abcee06 __select_nocancel + 10
1 libsystem_info.dylib 0x00007fff927f2e59 res_send + 3704
2 libsystem_info.dylib 0x00007fff927f1544 res_query + 318
3 com.xerox.opb.print.pde.cocoa.XeroxJobType 0x000000010ceb4a72 mDNS_res_query + 243
4 com.xerox.opb.print.pde.cocoa.XeroxJobType 0x000000010ceb40be GetPrinterURL + 283
5 com.xerox.opb.print.pde.cocoa.XeroxJobType 0x000000010ceb01bf -[PrintJobInfo checkPrinterReachability] + 61
6 com.xerox.opb.print.pde.cocoa.XeroxJobType 0x000000010ceb0126 -[PrintJobInfo queryPrinterThread:] + 39
7 com.xerox.opb.print.pde.cocoa.XeroxJobType 0x000000010ceb026d -[PrintJobInfo updatePrintJobInfo:] + 140
8 com.apple.Foundation 0x00007fff8edd51ea -[NSThread main] + 68
9 com.apple.Foundation 0x00007fff8edd5162 __NSThread__main__ + 1575
10 libsystem_c.dylib 0x00007fff8e6bd8bf _pthread_start + 335
11 libsystem_c.dylib 0x00007fff8e6c0b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8abcf192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8e6bf594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8e6c0b85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff6867b7f0 rcx: 0x0000000000000800 rdx: 0x00007fc065407f78
rdi: 0x00007fff6867b8a8 rsi: 0x00007fff6867b7f0 rbp: 0x00007fff6867b790 rsp: 0x00007fff6867b770
r8: 0x00007fff6867b6fc r9: 0x00007fff6867b6f8 r10: 0x0000000000000481 r11: 0x00000000fff7ffff
r12: 0x00007fff79f4add8 r13: 0x0000000000000100 r14: 0x00000000686838ef r15: 0x00007fff6867b8a8
rip: 0x00007fff9266a4c6 rfl: 0x0000000000010202 cr2: 0x00000000686838ef
Logical CPU: 0
Binary Images:
0x108a7e000 - 0x108a7efff com.apple.Safari (5.1 - 7534.48.3) <C23CF439-A7C3-3A27-A80B-DE92FAF9ADE8> /Applications/Safari.app/Contents/MacOS/Safari
0x10a283000 - 0x10a286ff7 libCoreFSCache.dylib (??? - ???) <783C2402-CA3F-3D9B-B909-0F251145CF1D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x10c87b000 - 0x10c881fef libcldcpuengine.dylib (1.50.61 - compatibility 1.0.0) <EAC03E33-595E-3829-8199-479FA5CD9987> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x10c892000 - 0x10c892ffd +cl_kernels (??? - ???) <04DAF10B-FF2C-4FA2-BE6C-694B5F614D14> cl_kernels
0x10c894000 - 0x10c927ff7 unorm8_bgra.dylib (1.50.61 - compatibility 1.0.0) <3ED8B0D5-4A55-3E39-8490-B7BC1780F67B> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x10c9cc000 - 0x10c9cdff3 +cl_kernels (??? - ???) <152A7299-4135-47F7-81DC-F33DE670168D> cl_kernels
0x10c9dc000 - 0x10c9ddff3 +cl_kernels (??? - ???) <BF04B153-D3BC-4CCD-BBB5-0E0C3BC83A6E> cl_kernels
0x10ca38000 - 0x10ca3ffff +com.xerox.opb.print.pde.cocoa.XeroxPaperOptions (2.0.2 - 1.0) <49C7C961-9C73-DEBD-B835-343CB2F08DAA> /Library/Printers/Xerox/PDEs/XeroxPaperOptions.plugin/Contents/MacOS/XeroxPaper Options
0x10ca49000 - 0x10ca53fff +com.xerox.opb.print.pde.cocoa.XeroxFinishing (2.0.2 - 1.0) <76A94DAE-6CB7-571A-6C11-D53FC6D3A9AF> /Library/Printers/Xerox/PDEs/XeroxFinishing.plugin/Contents/MacOS/XeroxFinishin g
0x10ca61000 - 0x10ca61ff5 +cl_kernels (??? - ???) <4374DC18-615A-49AD-9604-B17CE339B1BA> cl_kernels
0x10ca68000 - 0x10ca69ffc +cl_kernels (??? - ???) <C6983950-DA59-45C2-936D-E9E7AE86F8AE> cl_kernels
0x10cba9000 - 0x10cba9fff +com.symantec.webkitutils.scradditionSL (1.1 - 22) <036410B7-D57D-648F-8527-B177206FECBE> /Library/ScriptingAdditions/SymWebKitUtilsSL.osax/Contents/MacOS/SymWebKitUtils SL
0x10cbad000 - 0x10cbb6ff5 +com.symantec.webkitutils (1.1.3 - 30) <B3632311-7B6F-7911-6D4C-C310A7985CEF> /Library/PrivateFrameworks/SymWebKitUtils.framework/SymWebKitUtils
0x10cbc3000 - 0x10cca6fff libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <358B5B40-43B2-3F92-9FD3-DAA68806E1FF> /usr/lib/libcrypto.0.9.7.dylib
0x10ccfc000 - 0x10cd08fef +com.symantec.webfraud.webkit2 (1.4.4 - 3) <5DF285E9-7C95-1EBB-7F51-589551CF1D6C> /Library/Application Support/Symantec/*/WebFraud.plugin/Contents/MacOS/WebFraud
0x10cd15000 - 0x10cd43fef +com.symantec.symbase (2.3 - 15) <D426F45C-18B7-EFF4-A392-D64CB90A65C2> /Library/PrivateFrameworks/SymBase.framework/Versions/B/SymBase
0x10cd63000 - 0x10cd79fea +com.symantec.framework.confidential (1.4 - 4) /Library/PrivateFrameworks/SymConfidential.framework/Versions/A/SymConfidential
0x10cd86000 - 0x10cda7ffb +com.symantec.sharedsettings.framework (1.3 - 6) /Library/PrivateFrameworks/SymSharedSettings.framework/Versions/A/SymSharedSett ings
0x10cdba000 - 0x10cdd3ff7 +com.symantec.internetSecurity.framework (1.3.2 - 5) <8F2D8646-E51E-6301-8731-EF0EB6F2A17F> /Library/PrivateFrameworks/SymInternetSecurity.framework/Versions/A/SymInternet Security
0x10cde4000 - 0x10cdfbfff +com.symantec.SymAppKitAdditions (2.3 - 15) <19FC3229-A1B6-816D-B22E-F43D1EE7185A> /Library/PrivateFrameworks/SymAppKitAdditions.framework/Versions/B/SymAppKitAdd itions
0x10ceae000 - 0x10cecbfff +com.xerox.opb.print.pde.cocoa.XeroxJobType (2.0.2 - 1.0) <20CCC8AB-9B5C-F97A-D90E-5F4C12E57D5B> /Library/Printers/Xerox/PDEs/XeroxJobType.plugin/Contents/MacOS/XeroxJobType
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0x7fff8de5f000 - 0x7fff8de65fff IOSurface (??? - ???) <06FA3FDD-E6D5-391F-B60D-E98B169DAB1B> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8deb0000 - 0x7fff8debdff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <8EDE3492-D916-37B2-A066-3E0F054411FD> /usr/lib/libbz2.1.0.dylib
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How do I preserve the embedded hyperlinks when printing to .pdf?
I am using Acrobat Pro XI for Mac, and when I export to .pdf the existing hyperlinks lose functionality. I assume it’s just the flick of the right button – I just need help finding that button.
Can you help? Thanks!How: MS Word to .pdf by Command P, hitting the PDF button, and then the button for "save as Adobe pdf"
I didn't have this problem at all on prior versions of Adobe on my PC. This isn't a Mac attack, is it? -
Problem with quick printing multiple .pdfs from Outlook 2010
Hi there,
I have a user who is having problems printing multiple .pdf's using the quick print function in Outlook. I have tried reader 9,10 and 11.
11 errors when printing (nothing specific in the error message) and only 1 or 2 documents are printed.
9 and 10 error and report that a file is missing. Yet again, often prints 1 or two of the files.
I have reproduced the problem on my own PC.
Is there some type of bug with Adobe Acrobat printing multiple files using the quick print function within Outlook?
Any help would be very much appreciated.
Kind regards,
WillI am not very skilled in Adobe by any means, but I was having the same issue. When I did the Control P to print, I went into Print Options, then into Properties. Under Adobe PDF settings, I unchecked the box that said "Rely on system fonts only; do not use document fonts." and that worked for me.
Hope it helps. -
Error converting files to PDF in Internet Explorer- Adobe Acrobat Pro 8
I've recently upgraded to Adobe Acrobat Pro 8, from AAP 7. With AAP 7 I was able to open my windows based program, right click and convert the page to PDF. Since I've upgraded I am unable to do this anymore. When I right click and click to convert to PDF nothing happens. I've reinstalled the program, but still receiving the same error. Is there a way to fix this?
If you open the file, what do your right click on? If you are talking about right-clicking the file icon in Explorer, that is not opening the file but using the functionality of Windows. Apparently the file associations did not get installed correctly or the print function does not work. You need to go back to step one and determine the functional aspects that fail. So, can you open the file in the application, select the print menu, and print successfully to the Adobe PDF printer? This is a key step that needs to work.
-
How to print to PDF using HP Laserjet 4100 & Acrobat Pro 8.1.1.?
Since updating system to 10.5, the Print to PDF feature does not seem to work anymore.
Have reinstalled software. Downloaded the Acrobat 8 Pro Patch, but it doesn't recognize the installed software, so I can't upgrade what's on my system.
Printer reaction is a pause. What to do???First your not uptodate Acrobat and Reader of that vintage last update was 8.1.3.
Next: Go to Printer Utility and remove AdobePDF Print Driver.
Then open Raeder or Acrobat and go to Help Menu.
scroll down to Repair-Replace. Click on the AdobePdf printer only. and run
now try to create a PDF. If works Its fixed.
If not try repair permissions with Disk Utility. Se if works now.
If not go to web Browser and look for AppleJack a low level Repair Utility, down load, install. (download version for your System OSX.3, OSX.4, OSX.5, etc.)
Next go into Single User Mode and after B&W screen comes up and you have a Blinking Block cursor. Type applejack.
Run each option in order. not on several you run for system , then User.
Some items take a long time to complete. especial when repair in low level files systems
after last item has been run follow instructions to quit and reboot.
note: after this run and you boot computer has to rebuild clean cache file and may take a while to boot up. seeing the winder, blue screen, and even rebulding of Dock and Main menu.
Once complete. Computer should for a time run much faster.
Now try to create a PDF and see what happens.
If that doesn't work you may have to uninstall and reinstall and run all updates before doing anything.
If none of this works. Come back and let us know -
I was just upgraded to Acrobat Pro XI this morning. InDesign, Photoshop, and Illustrator don't seem to be supported file types for creating a PDF from Acrobat. While I usually create my PDFs from the authoring program, I occasionally need to make a lot of PDFs of different files at once, and making them from Acrobat makes sense instead of opening each individual file.
Is this just a compatibility issue? We have requested upgrades to CS6, but it will be a while before it gets approved (if it gets approved). Did someone think it was a brilliant idea not to allow PDFs from the CS products to be created from Acrobat instead of the authoring program?Can you describe your workflow a little more? Are you saying that you created PDFs of InDesign documents using Acrobat directly -- not using InDesign?
If that was possible in CS3, I must have missed it.
FWIW, I can't select CS6 InDesign, Illustrator or Photoshop documents in Acrobat X. You can only select a handful of image formats, HTML or PostScript/EPS. -
Why does working with Stamps cause Acrobat Pro XI to crash on close
Although other people in my organization have been experiencing crashes several times a day with Acrobat Pro XI (usually from stamping PDFs and closing Acrobat), I've just started receiving crashes after working on custom Stamps. This hasn't happened before to me. What is so special about the stamps that might be causing these crashes?
Our users using Acrobat for scanning receive the crash message "Adobe Acrobat has encountered a problem and needs to close. We are sorry for the inconvenience."
Any suggestions will be appreciated.
Thanks,
Charlie
charlie6067Hi George - a few divisions have stamps with JavaScript to query user to enter a date and time document was stamped. Most of the users do not. Just a set of static signature and File stamps. The File stamps have fields that contain custom calculation scripts to always display the current date and time of stamping. This was never a problem in Acrobat 9 Pro, though. Some crashes have occured just scanning through Acrobat without touching the stamps. Thanks for the quick reply and would appreciate if you have any more I can look into.
Charlie
charlie6067 -
PDF damaged; Windows 7; Adobe Acrobat Pro XI
A very important pdf will not open. It opened previously, but now a window pops up stating, "There was an error opening this document. The file is damaged and could not be repaired." I've already updated adobe pro. It still won't open. I scanned it in from a scanner connected to my company's server into my c drive. It is 19,102 kb. I have Windows 7. I'd rather not purchase anything to repair it. Is there any way to repair this pdf?
When Acrobat provides the alert you've describe there's nothing Acrobat can do.
There may be (for a fee) third-party "repair" shops (Bing-Google to locate).
Or, rescan. Make a working copy duplicate of the initially created PDF.
Be well... -
Accessible PDFs from InDesign CS3 and Acrobat Pro 8
Is there a good website or book that explains how to create an "accessible" PDF with text and images (no intaractivity or special fields to enter information)? Maybe a book for non-programmers.
I find a lot of general information and it always states that it's the best to do the tagging from the beginning in InDesign but what else does it ivolve? In what order should I do what?
Thanks.I'm doing one of the exercises provided by Adobe and have a question (InDesign CS3). I just learned that you can assign the "Artifact" tag to a graphic frame in two ways: Either via "New Attribute" in the Structure window (Articat/TRUE) or by right clicking and "Tag Element > Artifact").
The results are different though. The New-Attribute-way keeps the name "Figure" and adds a Bullet to it saying Artifact=TRUE, while the right-click-option changes it from Figure to Artifact and adds no Bullet.
Is there any difference for the person receiving the PDF and what is the better version (for what)? Thanks a lot! -
New Camera RAW in Photoshop CC 2014 won't open multiple Panasonic RAW (.rw2) at the same time from Windows Explorer. If I select 2 raw files and click "Open" Camera RAW will only open 1 raw, then when I click "Done" it will close and open the second, sequentially. Previous Photoshop CC and RAW worked fine, it would open mulitple RAW at the same time. How do I fix this?
If it worked for you that way previously there isn't much to comment about. I just tried opening multiple images from Windows Explorer with Photoshop CS6 and Camera Raw 8.6, and the first image would open and when I clicked cancel then the second image would open. But if I wanted multiple images opened in Camera Raw to work on them simultaneously it was necessary for me to open them from Bridge. I just did it as an experiment because I normally use Lightroom. Anyway, IF it was a feature at one time to work as you described, it doesn't seem to be that way now.
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Print from Windows Explorer Right Click (Adobe Reader X, WinXP)
When I right click on a batch of PDF files in Windows Exploer (WinXP) and click "Print" Reader used to print them all to
my default printer. With Reader X windows waits patiently for me to close Reader before printing each file.Take a look at: http://forums.adobe.com/thread/797804?tstart=0
Date: Wed, 16 Mar 2011 08:49:08 -0600
From: [email protected]
To: [email protected]
Subject: Print from Windows Explorer Right Click (Adobe Reader X, WinXP)
I am also getting exactly the same problem, highlighting multiple pdf files right clicking and choosing "print" prints the first document, fails to close the adobe x window and sits there patiently untill it's manualy closed and then the next document prints - repeat - loop.
Have this happening on just about every windows xp machine in the office that I try it on and any and all versions of "Adobe X" that I care to install.
would love a fix for this, reinstalling 9 manually on every PC would waste a day of my life.
> -
R-Click print from Windows Explorer doesn't print actual document size.
We publish AutoCAD drawings to PDF routinely. They are setup in 11x17 landscape format. They are published (AutoCAD's way of printing multiple at once) to PDF in 11x17 landscape format. When you open the file with Reader they are in 11x17 landscape format. You can manually print them after opening from adobe reader in in 11x17 landscape format. But, when you are in Windows Explorer, right click these PDF file(s) then click print, they are printed in 8.5x11 landscape format.
How can we get these to print in the documents actual format? We want to be able to R-Click the file(s) and print them from Windows Explorer without having to open Reader.Does anyone know how they can help me? We could really use this.
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