Print multiples of the same image on one paper. I tried to change the layout to 9 per page, but it's only showing up and printing one per page, though it is the size i would like. But only one image is showing up as opposed to 9

I'm trying to print multiples of the same image on one paper. I tried to change the layout to 9 per page, but it's only showing up and printing one per page, though it is the size i would like. But only one image is showing up as opposed to 9. HELP!!Version 7.0 (826.4)
I'm using Preview Version 7

Hello @kgingeri1, 
Welcome to the HP forums.
If you have sent a test print via ePrint, and experience this issue, i would call the Cloud Services department.
If ePrint works fine, it is definitely a Google Cloud Print issue.
Also, when you print from your android device, are you using Google Cloud print or the HP ePrint app?
Please call our Cloud Services at 855-785-2777.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hours:
Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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