Print options not working in CP7

I am unable to make handouts, save to pdfs, all print options. I get the same error message as addressed in http://helpx.adobe.com/captivate/kb/cant-publish-ms-word-captivate.html
Please help.

Problem Solved:
After uninstalling a previous version of Labview Runtime from the target machines and installing the newest version (which is consistent with my development environment) on the target machines, the Print Report.vi and all other report generation VI's I use seem to work fine.
Also important is to make sure that the lvrt.msi file on the development machine is up to date and consistent with the version of runtime on the target machines. This does not update automatically when upgrading to a newer version of labview (at least not when I updated from 6i to 6.02). It must be manually downloaded and inserted into the proper folder.
Thank you Ray at NI support.
Tom S.

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