Print options open slowly when choosing "printer" icon or using CTRL+P.

     This has been an ongoing problem where I work. Basically we view Purchase orders through Acrobat Pro or Reader and print them to wherever they may need to go. The Problem we have, on only certain computers, is that the print options screen is very slow to open (sometimes takes about 10 seconds to show up). On other computers; it works immediatly upon clicking the printer icon or CTRL+P. This problem is slowly progressing on almost all of our computers, once it opens slowly the first time. It is never fixed. Our I.T. department has been looking into it for a long time. They have tried everything I can imagine and more to fix this. Any ideas as to what causes this or how it can be fixed? I am asking personally because it slows down my production majorly and we have a certain quota to reach. Any advise it appreciated. Thank you.

This is probably obvious but you didn't say.  Is this only happening on PDFs, or does it also happen out of other programs?  Large or small or does it matter?  And is it always the same PDFs?

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