Print: pageDialog will not open in some cases

Hi,
i have problems with my print code...Normaly a page dialog comes up, but not in all cases. The printer i have the problem is a network printer set a default in the win xp printer dialog.
The program is shipped already (in version 4!) to several customers and i have only 2 calls from not working printers...The printers are all new ones:
HP DeskJet 5940
Brother HL 1670N
The program uses the jre 1.4.2
Heres my code:
PrinterJob job = PrinterJob.getPrinterJob();
Book bk = new Book();
PageFormat pform = job.defaultPage();
Paper page = new Paper();
page.setSize(595, 841);
page.setImageableArea(28.349, 28.349, 538.29, 784.28);
pform.setPaper(page);
pform.setOrientation(PageFormat.LANDSCAPE);
pform = job.pageDialog(pform);
//here i add the pages...
job.setPageable(bk);
if (job.printDialog()) {
     try {
          job.setJobName("jobname");
          job.print();
     } catch (Exception ex) {
          System.err.println(ex.toString());
     }//catch
}//ifThats it, nothing special. I also tried following with an extra program:
PrintService[] services = PrinterJob.lookupPrintServices();
for(int i=0;i<services.length;i++) {
     System.out.println(services.getName());
With that code, the printer will be listed. So i think there must be an other problem, but what......
Can anyone give me some tipps?
Thanks!
Best regards
Matthias

Just to update everyone... Firmware Version 1.01.36 Build 3 does not fix the PPTP issues with the WRT600N router.

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    Crashes Since Last Report:           27
    Per-App Interval Since Last Report:  12 sec
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    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
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    0   CoreFoundation                      0x00007fff9664af56 __exceptionPreprocess + 198
    1   libobjc.A.dylib                     0x00007fff91c7fdee objc_exception_throw + 43
    2   CoreFoundation                      0x00007fff9664ad8a +[NSException raise:format:arguments:] + 106
    3   Foundation                          0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
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    8   CoreFoundation                      0x00007fff96641f32 -[NSSet makeObjectsPerformSelector:] + 274
    9   AppKit                              0x00007fff8fedd9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
    10  AppKit                              0x00007fff8fed3f73 loadNib + 322
    11  AppKit                              0x00007fff8fed3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
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    13  AppKit                              0x00007fff8fed32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
    14  AppKit                              0x00007fff9014406f NSApplicationMain + 398
    15  Safari                              0x000000010e0c2806 SafariMain + 166
    16  Safari                              0x000000010deacf24 Safari + 3876
    17  ???                                 0x0000000000000002 0x0 + 2
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    0   libsystem_kernel.dylib        0x00007fff8bbabce2 __pthread_kill + 10
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    8   libc++abi.dylib               0x00007fff97da1152 __cxa_throw + 114
    9   libobjc.A.dylib               0x00007fff91c7ff0a objc_exception_throw + 327
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    6   libsqlite3.dylib              0x00007fff90ba4909 sqlite3VdbeExec + 41561
    7   libsqlite3.dylib              0x00007fff90b99a5b sqlite3_step + 1883
    8   com.apple.WebCore             0x000000010ef5aeff WebCore::SQLiteStatement::step() + 63
    9   com.apple.WebCore             0x000000010ef5b6cc WebCore::IconDatabase::performURLImport() + 908
    10  com.apple.WebCore             0x000000010ef59d3b WebCore::IconDatabase::iconDatabaseSyncThread() + 475
    11  com.apple.JavaScriptCore      0x000000010e8a311f _ZN3WTFL19wtfThreadEntryPointEPv + 15
    12  libsystem_c.dylib             0x00007fff93e868bf _pthread_start + 335
    13  libsystem_c.dylib             0x00007fff93e89b75 thread_start + 13
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    0   libsystem_kernel.dylib        0x00007fff8bbaa67a mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x00007fff8bba9d71 mach_msg + 73
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    3   com.apple.QuartzCore          0x00007fff8eb2bd35 thread_fun + 24
    4   libsystem_c.dylib             0x00007fff93e868bf _pthread_start + 335
    5   libsystem_c.dylib             0x00007fff93e89b75 thread_start + 13
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           0x10e9ae000 -        0x10eb30ff7  com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
           0x10ec1e000 -        0x10edf7fff  com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
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        0x7fff6daac000 -     0x7fff6dae0baf  dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
        0x7fff8adf6000 -     0x7fff8b2bdfff  FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
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        0x7fff8b631000 -     0x7fff8b640fff  libxar-nossl.dylib (??? - ???) <518C0791-AB8D-3E8A-BB40-D4F312704FE2> /usr/lib/libxar-nossl.dylib
        0x7fff8b641000 -     0x7fff8b95afff  com.apple.Foundation (6.7.2 - 833.25) <F6584E06-7C8F-3422-AF84-3AA58EC67935> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff8b95b000 -     0x7fff8b96fff7  com.apple.LangAnalysis (1.7.0 - 1.7.0) <A7C58D71-6D4A-317D-AA06-D648B1F78573> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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        0x7fff8b9ff000 -     0x7fff8b9fffff  com.apple.Cocoa (6.6 - ???) <9E3D4787-A2CE-38E0-BEF8-E5DA63B6E6A1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff8bb02000 -     0x7fff8bb03fff  liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
        0x7fff8bb7c000 -     0x7fff8bb7cfff  com.apple.CoreServices (53 - 53) <97E086D0-20B4-3BB4-BEE2-04EE5700D55B> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
        0x7fff8bb7d000 -     0x7fff8bb94fff  com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
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        0x7fff8c046000 -     0x7fff8c0a8ff7  com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
        0x7fff8c0a9000 -     0x7fff8c0acfff  libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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        0x7fff8c14c000 -     0x7fff8c1a0fff  libFontRegistry.dylib (??? - ???) <2CCED595-0992-3A04-A8E8-887429652789> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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        0x7fff94c91000 -     0x7fff94d58ff7  com.apple.ColorSync (4.7.4 - 4.7.4) <F00820E4-7753-3F41-8D3D-95CD6F174886> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
        0x7fff94de9000 -     0x7fff94de9fff  libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
        0x7fff94df7000 -     0x7fff94e45fff  libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
        0x7fff94e46000 -     0x7fff94e73fe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <BD83ECD7-B044-364F-9392-9AE1FB3BBBD6> /usr/lib/libSystem.B.dylib
        0x7fff94e74000 -     0x7fff94e82ff7  libkxld.dylib (??? - ???) <9F65E9DF-2A92-3CE2-BA34-247D392DAB48> /usr/lib/system/libkxld.dylib
        0x7fff94e83000 -     0x7fff94e88fff  libGIF.dylib (??? - ???) <8763F67F-A881-30B6-B20E-D395B4D9FD58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
        0x7fff94e89000 -     0x7fff94f96fff  libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
        0x7fff94f97000 -     0x7fff94f9cfff  libcache.dylib (47.0.0 - compatibility 1.0.0) <3D114C8A-AD1F-3C78-9E8C-B8F3810740E5> /usr/lib/system/libcache.dylib
        0x7fff94fb2000 -     0x7fff9510bfff  com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <E5B0E9FC-9823-33DD-BE31-C856CF9BB451> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
        0x7fff9510c000 -     0x7fff95117fff  com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
        0x7fff95119000 -     0x7fff9519dff7  com.apple.ApplicationServices.ATS (317.11.0 - ???) <46ED8F7A-01E9-3733-A531-3512DA8BC113> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff9519e000 -     0x7fff951ceff7  com.apple.DictionaryServices (1.2.1 - 158.2) <3107DEB8-A19E-3C51-8F2D-67CCE49FD401> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff951cf000 -     0x7fff95254ff7  com.apple.Heimdal (2.2 - 2.0) <A9FC8FF4-8D02-3D91-B409-AF19B72AEFDE> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
        0x7fff952cc000 -     0x7fff952cefff  libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
        0x7fff952cf000 -     0x7fff953e7fff  com.apple.DesktopServices (1.6.4 - 1.6.4) <E1A724B2-0DCD-338B-86E2-76AB498DBA2E> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
        0x7fff9544d000 -     0x7fff9544efff  libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
        0x7fff9544f000 -     0x7fff954e9ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <C5585E08-76A0-34E0-B92C-22BA9D3E083C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff954ea000 -     0x7fff954f0fff  libmacho.dylib (800.0.0 - compatibility 1.0.0) <548BAEB6-8C4C-3B0F-AB0C-7E1C960BCAB5> /usr/lib/system/libmacho.dylib
        0x7fff959fd000 -     0x7fff95a65ff7  com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <18776038-F2E5-360B-92BF-9263325E7F7D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff95af9000 -     0x7fff95afbfff  com.apple.TrustEvaluationAgent (2.0 - 1) <3087AE86-B57F-3D39-9885-C93DC6FD5163> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff95afc000 -     0x7fff95affff7  com.apple.securityhi (4.0 - 1) <CA808DC8-7DCF-3B96-A6E8-C9A777C55DF9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
        0x7fff95b00000 -     0x7fff95b07fff  com.apple.NetFS (4.0 - 4.0) <30AAE235-3F64-38BC-B0C9-271C8979C1C9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
        0x7fff95b47000 -     0x7fff95b5dff7  com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
        0x7fff95be2000 -     0x7fff95c0bff7  com.apple.framework.Apple80211 (7.4 - 740.2) <341665EC-C964-34E0-92E1-743A66F94A44> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
        0x7fff95c0c000 -     0x7fff95c15ff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
        0x7fff962db000 -     0x7fff962dbfff  com.apple.vecLib (3.7 - vecLib 3.7) <F968254A-2A06-3E2A-A587-151D7A2DB55A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff964ee000 -     0x7fff964eefff  com.apple.ApplicationServices (41 - 41) <E23F1CED-C0FB-35A8-9657-484C5E6A32AE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
        0x7fff964ef000 -     0x7fff96538ff7  com.apple.framework.CoreWLAN (2.1.2 - 212.2) <F8F7E96C-C256-329B-AAEE-3F770B79EE04> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
        0x7fff96539000 -     0x7fff9653afff  libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
        0x7fff9653b000 -     0x7fff96576fff  libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
        0x7fff96577000 -     0x7fff9657dfff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <22E77322-56E7-3730-9289-D8825A08408F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff9657e000 -     0x7fff965a6fff  com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
        0x7fff965a7000 -     0x7fff9677bff7  com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff96b26000 -     0x7fff96b33fff  libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <36A15341-34AB-3D2B-96AD-15E198AA5180> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
        0x7fff96b34000 -     0x7fff96b5fff7  com.apple.CoreServicesInternal (113.17 - 113.17) <3D222F99-6155-363D-8B84-263B80500226> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
        0x7fff96b60000 -     0x7fff96c3fff7  com.apple.ImageIO.framework (3.1.2 - 3.1.2) <CDA0CC54-1442-3467-91D6-44456BD93733> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
        0x7fff96e43000 -     0x7fff96e48fff  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
        0x7fff96e4e000 -     0x7fff96e50fff  libCVMSPluginSupport.dylib (??? - ???) <CBAE2CCA-3B42-328E-8FA5-5EF22622EAEB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
        0x7fff96e51000 -     0x7fff96f04ff7  com.apple.CoreText (220.20.0 - ???) <4C3E0213-2627-37D1-8550-E30A0EA6C262> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
        0x7fff96f05000 -     0x7fff96f70ff7  com.apple.framework.IOKit (2.0 - ???) <BA8FC1EB-0360-394F-9D6C-1D58BB187466> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff97ca9000 -     0x7fff97cadfff  libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
        0x7fff97cf3000 -     0x7fff97d17fff  com.apple.Kerberos (1.0 - 1) <5A114BAB-19C7-30B1-B9FB-F40019499734> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff97d18000 -     0x7fff97d1cfff  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
        0x7fff97d9a000 -     0x7fff97da5ff7  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
        0x7fff97da8000 -     0x7fff97de8ff7  libcups.2.dylib (2.9.0 - compatibility 2.0.0) <BDD11BE5-A9AB-347C-AB30-FDA1C5603E68> /usr/lib/libcups.2.dylib
        0x7fff97f73000 -     0x7fff97f74fff  libunc.dylib (24.0.0 - compatibility 1.0.0) <0482C762-746D-37EB-A8C9-E1048CF70462> /usr/lib/system/libunc.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 3
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 4932
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=186.9M resident=93.2M(50%) swapped_out_or_unallocated=93.8M(50%)
    Writable regions: Total=1.1G written=4188K(0%) resident=5404K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
    REGION TYPE                        VIRTUAL
    ===========                        =======
    CG shared images                      128K
    CoreServices                         1336K
    JS JIT generated code                   8K
    JS JIT generated code (reserved)      1.0G        reserved VM address space (unallocated)
    MALLOC                               44.2M
    MALLOC guard page                      64K
    SQLite page cache                     192K
    STACK GUARD                          56.0M
    Stack                                10.5M
    VM_ALLOCATE                            64K
    __CI_BITMAP                            80K
    __DATA                               16.1M
    __IMAGE                               528K
    __LINKEDIT                           61.1M
    __RC_CAMERAS                          248K
    __TEXT                              125.9M
    __UNICODE                             544K
    mapped file                          24.7M
    shared memory                         312K
    ===========                        =======
    TOTAL                                 1.3G
    TOTAL, minus reserved VM space      342.0M
    Model: MacBookPro9,2, BootROM MBP91.00D3.B06, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
    Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD TOSHIBA MK5065GSXF, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 6
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

  • TS1506 I have a problem opening some email attachments. They will not open in the mail application on an IPad Air

    I recently upgraded from an iPad 1 to an Air. One of its main uses is to avoid printing volumes of papers for meetings, so the abilty to open attachments with mail is pretty important.
    There are some attachments that will not open in the mail application on an iPad Air. Some in the same format do (docx). They do open in Mail on my MacBook, and iPad1, or if I go to webmail on any device including a Blackberry, so it is not a file corruption problem.  The problem persists on different networks. Other emails from the same sender do work. It seems to be specifically related to IOS 7 or the Mail app. Quickview won't work, nor will opening with a range of Apps which report a file error.
    There was an historical problem with Apple garbling pdf files, but this is a new one on me.
    All this is a shame because it is opening emails in attachments that was one of my main reasons for buying an Air.
    Does anyone know of the cause? A solution?

    What about a work-around?
    Ios 7.1 etc. has a problem with communicating with exchange.  There are lots of reports of problems with pdf files.
    The work-arounds mentioned here may be of assistnace.
    https://discussions.apple.com/thread/5992793?start=0&tstart=0
    get a gmail account.
    There are lots of ways of moving files.
    A simple and popular way to copy files and share files among your devices.
    https://www.dropbox.com/
    "Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
    https://www.box.com/
    Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares)  protocols"
    https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
    Windows File server
    http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
    "Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
    http://www.tidal.it/?page_id=309&lang=en
    http://www.msec.it/blog/?page_id=11

  • Firefox will not open in Vista SP2 after installing software for a Brother MFC printer.

    I have 7 computer network. All the machines are running Vista SP2. I recently purchased a Brother MFC 9325cw, and installed the printer/scanner drivers as well as a program called scansoft paperport on each of the machines individually.
    I left out the some of the bulkier aspects of the driver package, namely the brother control center because it seems to eat up a lot ram at start up.
    Since I have installed the printer driver on my computers, several of them will not open firefox.
    I have tried re-installing firefox on one machine so far to no avail.
    Next I will try to re-install the brother software. Has anyone else encountered this problem before?

    It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

  • Some images saved in Photoshop CS will not open in Photoshop 6

    We have confirmed that some files saved from Photoshop CS will not open in Photoshop 6. This is due to a bug in Photoshop 6, not in CS.
    These files open correctly in Photoshop 3, 4, 5, 5.5, 7 and CS on both platforms.
    The solution is to upgrade the copies of Photoshop 6 to Photoshop CS.

    Hi sig,
    I actually did try reinstally Photoshop - even reinstalled my operating system. I looked for the file "Adobe Unit Types" and see that it is indeed there in the ScriptingAdditions folder. But I still cannot open the tif files.
    I should also mention all my tif files have the .tif extension on them (in case anyone suggests that's the issue.)
    And, this problem is the same with Illustrator CS .ai files as well.
    Any other ideas?
    Thanks.

  • Ps CS5 "Print Page Setup" dialog will not open

    Hello: I was printing via my Photoshop CS5.
    I accidentally created a paper size of 0cm x 0cm and attempted to print (up to this point Photoshop and Print worked).
    I now (permanently) get an error message: "There was an error opening your printer. . . "
    Photoshop >File >Print. . . will not open the Print Page Setup.
    Photoshop >File >Print one copy (works, but still tries to print 0cm x 0cm, the printer spits out a blank page).
    Using the (Mac/Apple) app 'Preview' I deleted the paper size preset '0cm x 0cm'.
    apps; Preview, Text Edit, Mail, Word, . . . all print properly (they can open the 'Print Page Setup' dialog).
    I set up two other printers (now three in total) and they work with all applications (except Photoshop).
    I uninstalled and re-installed Photoshop and my printers, including all their preference files.
    Also, I again deleted Photoshop preference files by opening Photoshop while pressing 'Shft-Opt-Cmd'.
    In 'System Preferences' >Print & Fax >Printers; I reset my computer's "Printing System".
    I repaired 'Disk Permissions', Safe Boot and have also done multiple restarts.
    Since only Photoshop has a problem, I believe Photoshop has (somewhere) set a preference thinking it's default paper size is 0cm x 0cm which is throwing an error and preventing the 'Print Page Setup' from opening.
    I updated Photoshop Adobe Air, Printers, . . . after re-installing.
    I ran an app that clears my computer's caches.
    I reinstalled (and updated) my computer's operating system (OS only, not my account and data).
    I would appreciate your help. Thank-you, M_L_R
    Mac OS: 10.6.8, Apple/MacPro 2009, 2 x 2.93GHx 8-Core processors, 16GB of Ram (DDR3 1066 MHz)

    Hello: I repaired my (Print: Page Setup. . . dialog panel will not open) problem.
    The fix was one of the many suggestions I researched in the 'Adobe Help'.
        Unfortunately I dismissed this solution (until now).
        reference: http://helpx.adobe.com/photoshop/kb/error-install-printer-photoshop-cs4.html
            see >Solution 7: Create a different user account and run Photoshop as that user.
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  • Report will not open due to an invalid printer issue.

    Post Author: Tammy Chavez
    CA Forum: General
    I have a Crystal Report that will not open.  It gives the following error messages:
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    2.Failed to open document.
    3.TSLV Record Not Found.
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    Then it will not open the file at all.  Anyon have this type of issue before?

    Post Author: mario
    CA Forum: General
    Tammy Chavez: Is there another program to try to open it with?
    I don't think so, forget that. If you downloaded the file with Firefox try to do it again with Internet Explorer. I remember some time ago Mozilla having issues with some binary files. Or tell the client to zip the file before emailing it to you - if unzipping works and CR still complains about missing records then the problem is only on your machine and you should check the dlls (Google for them).

  • Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened an

    Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."  Even after closing and reopening the program, the print command is greyed out so I cannot select any printer. This also happens with a Brother laser printer. Both printers will produce a test page out side of the Adobe product. Help!

    I cannot get any help either.  I get the message "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."  I have reinstalled all drivers, powered off/on all printers (2 of them - a Brother HL - 4040cn and an Epson Stylus Pro 7890 - which all worked fine until this morning).  There appears to be no path to a solution.  I have read all the forums and tried about 20 different suggestions all to no avail.  Reboots, changing cables, reinstalling printers and drivers and Photoshop CS6 - ALL TO NO AVAIL.  On a macbook pro retina with 10.10.3.  This issue is out there and some get solutions - but not all - that's my crowd...the not all crowd.  I have yet to be able to print from CS6 any more.  This is a show stopper and my patience is wearing thin.  And I'm tired of stupid questions like "is your printer powered on?" give me a break.  This appears to be an adobe photoshop cs6 problem - as I can print from every other application.  Anyone have any ideas?  Adobe should have something?... Adobe system  info below:
    Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
    Operating System: Mac OS 10.10.3
    System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 2300 MHz
    Built-in memory: 8192 MB
    Free memory: 4665 MB
    Memory available to Photoshop: 7059 MB
    Memory used by Photoshop: 70 %
    Image tile size: 1024K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
    OpenCL Version:
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
    Display: 2
    Display Depth:= 32
    Display Bounds:=  top: 1072, left: 140, bottom: 1950, right: 1580
    Video Renderer ID: 16918311
    Video Card Memory: 1024 MB
    Video Rect Texture Size: 16384
    OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
    OpenCL Version: 1.2 (Feb 27 2015 01:29:10)
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
    Display: 1
    Main Display
    Display Depth:= 32
    Display Bounds:=  top: 0, left: 0, bottom: 1050, right: 1680
    Video Renderer ID: 16918311
    Video Card Memory: 1024 MB
    Video Rect Texture Size: 16384
    Serial number: 92629107631240972642
    Application folder: KerrysHD:Applications:Adobe Photoshop CS6:
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      KerrysHD, 232.6G, 19.7G free
    Required Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
    Primary Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Plug-ins:
    Additional Plug-ins folder: not set
    Installed components:
       adbeape.framework   adbeape   3.3.8.19346   66.1025012
       AdbeScriptUIFlex.framework   AdbeScriptUIFlex   6.2.29.18602   66.490082
       adobe_caps.framework   adobe_caps   6.0.29.0   1.276181
       AdobeACE.framework   AdobeACE   2.19.18.19243   66.492997
       AdobeAGM.framework   AdobeAGM   4.26.17.19243   66.492997
       AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636   66.26830
       AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830
       AdobeBIB.framework   AdobeBIB   1.2.02.19243   66.492997
       AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   66.492997
       AdobeCoolType.framework   AdobeCoolType   5.10.31.19243   66.492997
       AdobeCrashReporter.framework.framework   AdobeCrashReporter   6.0.20120201  
       AdobeExtendScript.framework   AdobeExtendScript   4.2.12.18602   66.490082
       AdobeJP2K.framework   AdobeJP2K   2.0.0.18562   66.236923
       AdobeLinguistic.framework      17206  
       AdobeMPS.framework   AdobeMPS   5.8.0.19463   66.495174
       AdobeOwl.framework   AdobeOwl   4.0.93   66.496052
       AdobePDFL.framework   AdobePDFL   10.0.1.18562   66.419471
       AdobePDFSettings.framework   AdobePDFSettings   1.4  
       AdobePIP.framework   AdobePIP   6.0.0.1654  
       AdobeScCore.framework   AdobeScCore   4.2.12.18602   66.490082
       AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"
       AdobeXMP.framework   AdobeXMPCore   66.145661   66.145661
       AdobeXMPFiles.framework   AdobeXMPFiles   66.145661   66.145661
       AdobeXMPScript.framework   AdobeXMPScript   66.145661   66.145661
       ahclient.framework   ahclient   1.7.0.56  
       aif_core.framework   AdobeAIF   3.0.00   62.490293
       aif_ocl.framework   AdobeAIF   3.0.00   62.490293
       aif_ogl.framework   AdobeAIF   3.0.00   62.490293
       AlignmentLib.framework   xcode   1.0.0.1  
       amtlib.framework   amtlib   6.0.0.75  
       boost_date_time.framework   boost_date_time   6.0.0.0  
       boost_signals.framework   boost_signals   6.0.0.0  
       boost_system.framework   boost_system   6.0.0.0  
       boost_threads.framework   boost_threads   6.0.0.0  
       Cg.framework   NVIDIA Cg     
       CIT.framework   CIT   2.0.5.19287   145486
       data_flow.framework   AdobeAIF   3.0.00   62.490293
       dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0  
       dvacore.framework   dvacore   6.0.0.0  
       dvamarshal.framework   dvamarshal   6.0.0.0  
       dvamediatypes.framework   dvamediatypes   6.0.0.0  
       dvaplayer.framework   dvaplayer   6.0.0.0  
       dvatransport.framework   dvatransport   6.0.0.0  
       dvaunittesting.framework   dvaunittesting   6.0.0.0  
       dynamiclink.framework   dynamiclink   6.0.0.0  
       FileInfo.framework   FileInfo   66.145433   66.145433
       filter_graph.framework   AdobeAIF   3.0.00   62.490293
       hydra_filters.framework   AdobeAIF   3.0.00   62.490293
       ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"
       ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"
       image_compiler.framework   AdobeAIF   3.0.00   62.490293
       image_flow.framework   AdobeAIF   3.0.00   62.490293
       image_runtime.framework   AdobeAIF   3.0.00   62.490293
       LogSession.framework   LogSession   2.1.2.1652  
       mediacoreif.framework   mediacoreif   6.0.0.0  
       PlugPlug.framework   PlugPlug   3.0.0.383  
       UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24   "6.0.0.24"
       wrservices.framework        
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

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