Print Preview is no longer working. Windows pops and then closes.

The Print Preview function no longer works. Clicking Print Preview results in
(1) a small window pops open in the middle of the screen then disappears
(2) then a large window opens (to preview the content as it once did)
(3) then the new windows disappears (shrinks out of sight) and apparently dies
(4) "Print previewing message..." appears in the status bar until the cursor is moved off the page.
In case it also isn't working, the system information includes:
Windows 7 64-bit SP1
The Troubleshooting Information is:
Name: Thunderbird
Version: 31.3.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.3.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20141127140543
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
... well, the rest wouldn't fit (something about a character limit) and the attachment part only works with images!

Does it still fail to work if you restart thunderbird in Safe Mode?
In Thunderbird
Help > Restart with addons disabled

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LR 4 only prints a blank page on Epson 2880. Print preview panes remain blank. Window 7 OS. Need help desperately!

LR 4 only prints a blank page on Epson 2880. Print preview panes remain blank. Window 7 OS. Need help desperately!

Bob
Thank you for your kind consideration of my problem. Up until the software started to print blank pages the preview pane always showed the selected print within the selected layout. Something has changed. Lightroom will print to the JPEG file but only a blank page on the Epson 2880. I've been in contact with Epson support and an IT tech and they tell me the problem is with Lightroom. I'm at my wits end and thinking of upgrading but the glitch may carry over. Uninstalling and reinstalling and deleting the preferences file did nothing to rectify the situation.
Thanks again!
David

My ringer is no longer working for text and email notifications. Only working for phone calls. I have gone through all the settings to see where something is off. Not finding anything. I have tried changing the tone and it just vibrates on everything.

My ringer is no longer working for text and email notifications. Only working for phone calls. I have gone through all the settings to see where something is off. Not finding anything. I have tried changing the tone and it just vibrates on everything.

Ok so I happened to figure it out while on the phone to apple support. Even though the guy was very nice, I think I knew more than him! He was explaining very basic resolution principles I played about. I had the second option in displays resolution. All I did was unplug the HDMI cable, click on 'best for display' then plugged the HDMI in and my resolution on the normal monitor changed to the normal blue, then went black momentarily and then changed to a strange resolution but another window appeared that said SONY BRAVIA HDMI at the top! Hey presto! Don't know why it didn't do it yesterday - I probably left the HDMI cable in or something! Oh well. Problem solved!

I am on a Windows 7 OS attempting to reduce pdf size with my Adobe Acrobat Standard XI & Pro. The application keeps timing out and at the Subsetting embedded fonts portion and the application gives "Adobe Acrobat has stopped working" and then closes. T

I am on a Windows 7 OS attempting to reduce pdf size with my Adobe Acrobat Standard XI & Pro. The application keeps timing out and at the Subsetting embedded fonts portion and the application gives "Adobe Acrobat has stopped working" and then closes. The document is 275 pages. Is there something I can do to stop this?

Hi Ricci,
Since when are you facing this issue? Did you tried system restore to a date before this problem occured.
Does acrobat stop working when you open this specific pdf file or with any pdf file that you open?
Regards,
Rahul

I've just updated OS to 10.10.1 and Finder keeps trying to open and then closes every 2 seconds with the message Finder is not Available. If Safari is opened full window it immediately closes and will only work with window smaller than maximum.

I've just updated OS to 10.10.1 and Finder keeps trying to open and then closes every 2 seconds with the message Finder is not Available. If Safari is opened with the window full screen it immediately closes and will only work with window smaller than maximum. Driving me mad! Any help please!!

Hi Linc
Thank you for your response.
I'm a bit of an amateur so I hope below is the information you've asked for:
Step 1
23/11/2014 09:19:14.007 ReportCrash[294]: Saved crash report for Finder[4349] version 10.10.1 (10.10.1) to /Users/AAAA/Library/Logs/DiagnosticReports/Finder_2014-11-23-091914_BBBB-MacBoo k-Pro-2.crash
23/11/2014 09:19:14.008 ReportCrash[294]: Removing excessive log: file:///Users/AAAA/Library/Logs/DiagnosticReports/Finder_2014-11-23-091840_BBBB -MacBook-Pro-2.crash
23/11/2014 09:19:14.000 kernel[0]: CODE SIGNING: cs_invalid_page(0x103809000): p=4357[Finder] final status 0x3000a00, denying page sending SIGKILL
23/11/2014 09:19:14.000 kernel[0]: CODE SIGNING: process 4357[Finder]: rejecting invalid page at address 0x103809000 from offset 0x3f000 in file "" (cs_mtime:0.0 == mtime:0.0) (signed:0 validated:1 tainted:1 wpmapped:0 slid:0)
23/11/2014 09:19:14.454 com.apple.xpc.launchd[1]: (com.apple.Finder[4357]) Binary is improperly signed.
23/11/2014 09:19:14.454 com.apple.xpc.launchd[1]: (com.apple.Finder) Service only ran for 0 seconds. Pushing respawn out by 1 seconds.
23/11/2014 09:19:15.584 Finder[4359]: assertion failed: 14B25: libxpc.dylib + 97940 [9437C02E-A07B-38C8-91CB-299FAA63083D]: 0x89
23/11/2014 09:19:15.000 kernel[0]: CODE SIGNING: cs_invalid_page(0x10bfbf000): p=4359[Finder] final status 0x3000a00, denying page sending SIGKILL
23/11/2014 09:19:15.000 kernel[0]: CODE SIGNING: process 4359[Finder]: rejecting invalid page at address 0x10bfbf000 from offset 0x3f000 in file "" (cs_mtime:0.0 == mtime:0.0) (signed:0 validated:1 tainted:1 wpmapped:0 slid:0)
Step 2
Process:               Finder [4626]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:            com.apple.finder
Build Info: Finder_FE-932001003000000~1
Responsible:           Finder [4626]
PlugIn Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
PlugIn Identifier:       com.apple.finder
-0 sec                         CODE SIGNING: cs_invalid_page(0x10c9a5000): p=4626[Finder] final status 0x3000a00, denying page sending SIGKILL
-0 sec                         CODE SIGNING: process 4626[Finder]: rejecting invalid page at address 0x10c9a5000 from offset 0x3f000 in file "" (cs_mtime:0.0 == mtime:0.0) (signed:0 validated:1 tainted:1 wpmapped:0 slid:0)
-2 sec                         CODE SIGNING: cs_invalid_page(0x10c5b3000): p=4624[Finder] final status 0x3000a00, denying page sending SIGKILL
-2 sec                         CODE SIGNING: process 4624[Finder]: rejecting invalid page at address 0x10c5b3000 from offset 0x3f000 in file "" (cs_mtime:0.0 == mtime:0.0) (signed:0 validated:1 tainted:1 wpmapped:0 slid:0)
-3 sec                         CODE SIGNING: cs_invalid_page(0x10f4bd000): p=4622[Finder] final status 0x3000a00, denying page sending SIGKILL
-3 sec                         CODE SIGNING: process 4622[Finder]: rejecting invalid page at address 0x10f4bd000 from offset 0x3f000 in file "" (cs_mtime:0.0 == mtime:0.0) (signed:0 validated:1 tainted:1 wpmapped:0 slid:0)
-5 sec                         CODE SIGNING: cs_invalid_page(0x105ecf000): p=4620[Finder] final status 0x3000a00, denying page sending SIGKILL
-5 sec                         CODE SIGNING: process 4620[Finder]: rejecting invalid page at address 0x105ecf000 from offset 0x3f000 in file "" (cs_mtime:0.0 == mtime:0.0) (signed:0 validated:1 tainted:1 wpmapped:0 slid:0)
-7 sec                         CODE SIGNING: cs_invalid_page(0x1012cd000): p=4617[Finder] final status 0x3000a00, denying page sending SIGKILL
-7 sec                         CODE SIGNING: process 4617[Finder]: rejecting invalid page at address 0x1012cd000 from offset 0x3f000 in file "" (cs_mtime:0.0 == mtime:0.0) (signed:0 validated:1 tainted:1 wpmapped:0 slid:0)
--> __TEXT 000000010c966000-000000010ce55000 [ 5052K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    __DATA 000000010ce55000-000000010cf53000 [ 1016K] rw-/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0   com.apple.finder                                 0x000000010c9a521f 0x10c966000 + 258591
10 com.apple.finder                               0x000000010c9977b5 0x10c966000 + 202677
11 com.apple.finder                               0x000000010c988154 0x10c966000 + 139604
12 com.apple.finder                               0x000000010c987e15 0x10c966000 + 138773
13 com.apple.finder                               0x000000010c987d35 0x10c966000 + 138549
14 com.apple.finder                               0x000000010c987cfd 0x10c966000 + 138493
28 com.apple.finder                               0x000000010c96b960 0x10c966000 + 22880
1   com.apple.finder                                 0x000000010c98a69d 0x10c966000 + 149149
2   com.apple.finder                                 0x000000010c98aba7 0x10c966000 + 150439
3   com.apple.finder                                 0x000000010c9795d2 0x10c966000 + 79314
4   com.apple.finder                                 0x000000010c98aa0b 0x10c966000 + 150027
5   com.apple.finder                                 0x000000010c98a952 0x10c966000 + 149842
6   com.apple.finder                                 0x000000010c98a78a 0x10c966000 + 149386
7   com.apple.finder                                 0x000000010c979496 0x10c966000 + 78998
8   com.apple.finder                                 0x000000010c98a548 0x10c966000 + 148808
9   com.apple.finder                                 0x000000010c98a410 0x10c966000 + 148496
10 com.apple.finder                               0x000000010c983df6 0x10c966000 + 122358
       0x10c966000 -        0x10ce54ffb com.apple.finder (10.10.1 - 10.10.1) <33C3024A-4A16-3485-B2B1-89FA33B9558A> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Many thanks
David

The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.

The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.

Hello there, Teworsham90.
The following Knowledge Base article reviews the process of adding artwork to content in your iTunes Library:
iTunes: How to add artwork to songs and videos in your library
http://support.apple.com/kb/HT1409
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

5.1 audio no longer works on Netflix and HBO Go

I've noticed recently that 5.1 audio no longer works on Netflix and HBO Go. Those are the only apps I really use, so I can't speak for any others. My receiver lights up all of the speaker lights that it normally would for 5.1 audio, but it displays "Stereo" and I'm only getting stereo sound from my speakers for anything I play from those sources. The receiver works as it is supposed to for all of my other A/V devices. I tried restarting and restoring, but the problem remains. I can't think of anything else to do.

@sean0826 -- this is why you don't use Java menus. Even javascript menus are a bad idea; you need to have a secondary menu system ANYTIME you have a menu system that requires a plugin or scripting to be active. NOT EVERYONE browses with that stuff on.
The only thing you can do for now is FTP to your site and add in static menus (like we did in the "old days" at the bottom of the page; or rip out the Java Menus and install static or CSS versions.
BTW where are you rmenus supposed to be. I have opera, safari, ff, and a few others. they all look the same. So if that's true, it's the plugin that's the problem, not safari.
In Opera Pogo.com works. java loads, the game is there. It does have some drawing issues but not surprised.
In Safair Pogo works fine. Just played a game of chess.

How can I download Firefox onto a disk from my Windows PC, and then take the disk to my Mac and upload it to use on the Mac? Safari does not work anymore.

My Mac assures me that I am connected to the internet, using Airport and also ethernet, but Safari never gives me a home page. Can I download Firefox onto a disk using my Windows PC and then take the disk to the Mac and upload Firefox to use on the Mac ?

You can grab a "full" installer (.dmg file) from this page (scroll down to your preferred language):
https://www.mozilla.org/firefox/all/

I have some dts cd's that I want to import into itunes on a windows pc and then play back on my apple tv 3 (i think its 3, about 9 months old) to listen to through my onkyo amp via hdmi as dts, when I play back I just get white noise.

I have some dts cd's that I want to import into itunes on a windows pc and then play back on my apple tv 3 (i think its 3, about 9 months old) to listen to through my onkyo amp via hdmi as dts, when I play back I just get white noise. I have seen lots of old posts which go on about converting files but am wondering wherher at the current time with the latest versions of itunes and apple tv whether this should by now be a virtual play out of the box solution.
I have tried connecting my atv to the amp by optical cable but that didnt produce anything better and am assuming that a hdmi cable should be able to reproduce everything an optical cable does.
Is this something I should be able to achieve without having to recode the files?
Tracks are imported to itunes as apple lossless, have tried setting the atv audio settings to auto and 16 bit, neither works yet I was told some time ago by an apple rep that the atv shoud be able to handle any type of audio as it just passes it to the amp to decode. I am not stupid but not that technical when it comes to audio and bitrates etc so any explaination would be appreciated.
Thanks in advance for any help

Willy, the procdedure you describe works perfectly for AppleTV G1. In fact, I frequently play DTS music discs ripped to my iTunes library as Apple Lossless (ALAC) and synched to the ATV. What happens is that, as far as iTunes and the ATV are concerned, a conventional stereo 16/44 audio file is being played; however my reciever detects the DTS data stream, and instead of outputting static, it decodes the 5.1 channels correctly. This process parallels the way DTS discs were designed to be played back: a conventional CD player is connceted, via digital out, to a DTS-aware reciever/pre-amp and the two channels of static are recognized as 6 channels of DTS-encoded audio.
However this process will only work if the player (CD, ATV, PC, etc.) sends a "bit-perfect" 16 bit/44.1 khz data stream to the decoding device. In the case of ATV G2 and G3, as has been discussed elsewhere, the unit resmaples all audio - including 16/44 PCM (Redbook CD) - to 16/48. While this is not a big deal for conventional audio CDs, MP3s, and AAC files, it mangles the fragile DTS datastream and renders it undecodable. The resulting static that you hear is just like the static you would hear if you played a DTS CD on a non-DTS capable system.
Sadly, I'm not aware of any easy way around this. You could use a program like Foobar (and the DTS plugin) to convert your DTS CDs to 6-ch .wav or .flac file. From there you could transcode the file to AC-3 and then mux it into a video container that ATV supports. You may need add a dummy video track, for iTunes/AppleTV to be ok with the file, though I'm not sure. This may be a lot of work.
Sorry for the bad news. I wish that the iTunes/ATV ecosystem had better multi-channel audio support.
Steven

Is it possible to make a partition in Windows 7 and then place OS X on that partition?

My employer just gave me a new MBP 13" with Windows 7 on it. It has bootcamp running, but no option to boot in Mac OS. IT dept. said they deleted Mac OSX Lion due to security concerns (?). In any case, as I travel quite a bit and have and ipad and iphone, I would like to use Mac OSX for personal use and Windows 7 for work.
Is it possible to make a partition in Windows 7 and then place Mac OSX Lion on the partition so that I do not need to reinstall Windows? I know it would be possible to wipe the HDD and then add Mac OS, then bootcamp, then Windows 7, but adding again would get my IT dept involved which would put me back to square one.
Any help would be appreciated!!
JF

Ok let me ask you IF the IT department of your workplace does NOT want OS X installed on "THEIR" (The Companies) computers because of what they think is some type of security issue why are you trying to go against their wishes and install OS X on a computer that is NOT owned by you.
That could cost you your job.
If you continue down this path you will screw up the Windows install and have to take the system back to the IT department to get it fixed. What do you think they will say at that point?
Do as you like but you would be better off just buying your own Mac computer if you are set on using OS X as your personal operating system.

In Itunes store, song preview plays for only 5-10 seconds and then stops. Songs in my Itunes library play start to finish.

In Itunes store, song preview plays for only 5-10 seconds and then stops. Songs in my Itunes library play entirely from start to finish.

My Itunes previews have been playing fully now for the past few days. After trying every suggestion possible to fix the problem of 5-10 second previews, I took the advice on one feed to use OpenDNS for your network internet connection. There are internet sites that will instruct you how to do it. Just Google "opendns for (your operating system)". I have Windows XP and followed a video instruction at www.top-windows-tutorals.com/using-opendns.html. Afterward, close your browser and then flush the DNS Resolver cache; Start/Run, type CMD in the open field, click OK, in resulting window type ipconfig/flushdns, press return on keyboard. No guarantees, but my browser is faster and my Itunes previews are playing fully so far. But I still shudder every time I hit the preview button.

When I try to read a PDF file, the window opens and then disappears after a second or two. This began after the last Adobe update. I tried accepting the Adobe terms using Eula.exe but that disn't solve the problem. What do I do?

I can no longer read PDF files. The window opens and then disappears after a second or two. This began after the last Adobe update. I tried accepting the Adobe terms using Eula.exe but that disn't solve the problem. What do I do?

Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

Sound "pops" and then stops in iTunes

I've search these discussions but haven't found anyone with this problem.
I listen to my iTunes library with headphones while working on other programs. Frequently I'll hear a "pop" and then the sound is dead. I'll switch to iTunes and notice that the song is still playing. If I click the pause button and click it again to start playing the song again, I'll hear the "pop" and the sound is back on.
What gives? What causes this? How can I stop it from happening? It's really annoying.

Thanks JIMacG5. You are right that the pop then dead sound happens when another application also has a sound, although not always. I can hear my email chime and the songs in iTunes continue playing. Sometimes when I click the back button in Firefox the sound from iTunes dies but sometimes not. The only thing I know for sure that it only happens with iTunes. I also use my headphones to listen to DVD's and it has never happened with that software.
Oddly, it's a comfort to know that someone else is experiencing this same problem. That means that it is not just my machine. I am sorry though that others are also affected by this problem.
If this is an iTunes 7 issue, I hope they resolve it with the next update.
One workable solution for me is to listen to my iPod instead of iTunes but that seems silly since my computer is right in front of me.
Julie

Itunes will open, but I cannot play any songs, nor enter the store. It displays the message 'itunes have stopped working' and then closes

I went in to use itunes today. It opened up right away, but I can't play any songs nor enter the store. It displays the message ' itunes has stopped working' and then closes. I tried removing itunes and reloading. Same thing. This is on my PC. My wife can still open itunes on her PC. Can anyone help?

Hello printer12
Start your troubleshooting with the article below as it goes over issues with iTunes crashing and multiple options to troubleshoot.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Regards,
-Norm G.

The window 8 store and all other app open and then close immediately .

The window 8 store and all other app open and then close immediately .I
have tried many methods like sfc /scannow,, powershell
-ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml without the quotes but , changed registery entries but found no effect . kindly help me !

Hi ObaidMaki,
This forum is to discuss problems of Windows Forms. Your question is not related to the topic of this forum.
I would suggest you posting it in the dedicated Windows Forum
http://answers.microsoft.com/en-us/windows for more efficient responses, where you can contact Windows experts.
Best regards,
Youjun Tang
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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Print Preview is no longer working. Windows pops and then closes.

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