Print preview looks fine but window space on worksheets prints all black

Recently purchased new HP Deskjet 1512 . I digitize embroidery and Chenille designs. Since purchasing the new printer,
intermittently the worksheets , which look fine on the print preview, will print completely black in the window workspace
area. The rest of the page prints ok. I have already had the problem trouble-shooted with my software company. I've been told that the printer driver is most likely the problem. Windows 7 Professional is my operating system. Has anyone encountered this problem???

Hey,
1. Uninstall the printer software (*click on the Windows 7 instructions) >> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02259020&tmp_task=useCategory&cc=us&dlc=en&lc=e...
2. A clean boot of the computer to get the clutter out of the way. Here is how to do that >> http://support.microsoft.com/kb/929135
3. Restart the Computer.
4. Disable all of your firewalls and anti-virus scanners.
5. Reinstall the software off of hp.com.
Best of luck let me know how it goes.
I worked for HP.

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