Print (&preview) only prints small portion of page

When I use print preview, I see only a small portion of the upper left hand corner of the page, and if I try and print, that's exactly what prints.
I can scale down smaller to see the entire page, but it is still displayed in that small corner, and when printed is also reduced in size.

Thanks for response.
I should have added that I had tried that reset you suggested earlier, and now that entry isn't there any more. But it didn't help.
Then, just now I tried the third suggestion in the list. Everything was as it should be, right sized paper, no multiple pages/sheet, etc.
BUT, without changing anything, when I went back to try it again, it seems to be fixed.
I'm a little more confused, but I'll take a win no matter how I get it. ;-)

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Hello mrshayes,
I saw that you have a new laptop with Windows 8 and now the printer is printing half a page and will not print any more. I understand you also cannot print from other devices. I have some suggestions for you.
First, try to make a standalone copy from the printer itself. If the copy is successful, the printer tests out okay. If the copy fails, try resetting your printer and ensuring it is plugged in directly to the wall outlet, avoiding power bars, surge protectors, etc.
Here is a link on how to reset the printer: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03177455
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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-126353-1
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R a i n b o w 7000I work on behalf of HP
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My hp 100 mobile printer will only print one page then quits. will not print all of the pages.

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Hello colt1,
Are you using Bluetooth or USB cable to connect to the printer? Did you install from the disc, or from the online program? When it sits there and doesn't print, does it eventually give error messages, lights flashing, etc.?
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Specs:
Win XP Pro, SP3, Laptop and Win 7 Desktop
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Latest flash for IE and FF - 10.1.85.3 (previous 10.1 versions also issue)
I routinely use www.speedtest.net and www.speakeasy.net/speedtest to perform speed tests for troubleshooting issues. Both use Flash windows to show the Download/Upload speed test progress and final results.
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FireShot: https://addons.mozilla.org/en-US/firefox/addon/5648/
 
You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:
* Adobe PDF Plug-In For Firefox and Netscape "9.3.4" (ver. 9.4.0.195, a security update, was released 2010-10-05)
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Adobe Reader (PDF plugin):'''
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#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
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#**Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
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#**If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
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#**After download completes, close Firefox
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#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link and more information''': https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
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Hi, are you printing from a mobile device or a desktop/laptop PC? What printer model do you have?
Best
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If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

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I have same problem as you, but later I know how to deal with it.
1. change your print default preferences to
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Hi @sandylouise,
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http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Quote from: lcwhitlock on 04-April-14, 13:44:09
Hello darkhawk,
Thank you for the recommendation. I somewhat understand what a MS DOS disk is, but I'm not sure how to go about creating one. I've seen where you can use a program, like Rufus, to create a usb one - but I'm leery about using 3rd-party programs (especially ones I'm not familiar with). I've come across a couple of 'how-to' tuts, but they didn't clarify what files (if any) I would need to include on the disk (for my particular situation). Right now I don't have any blank cds, nor any extra flash/thumb drives - wish I did, but hadn't needed these for years. There has only been one other time where I needed to re-install Windows, but that was over 15 years ago - I did it through BIOS, reformatting my drives, and then reinstalled via the Windows XP disk. Windows 8 is an entirely different breed, which has left me feeling a bit stumped, at times. If there was a way I could perform it (successfully), similar to the first time I did it years ago, I'd give it a try - but at the same time, I'm a bit reluctant, because if it doesn't work, then I'm stuck without any internet access to get further help.
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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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