Print problem: Appleworks and Print Queue Constipation
Let me start by saying that I have had this problem intermittently on my own computer, and now my mother has it on hers. My computer is wicked fast and loaded, hers is a basic iMac17" G4. I strongly suspect that the problem only occurs with Appleworks, but I may be wrong.
So the problem is this. When I try to print, the item goes to the print queue, and then the job stops. The printer icon shows up in the dock with a red exclamation point. The job stays in the queue. In the printer queue dialog box, you can click on the "start jobs" icon, and the icon will change to the "stop jobs" icon..... but within seconds the icon will revert back to saying "start Jobs."
At this point, I have a problem that is hard to eliminate. Cleaning out the queue is not enough to make the computer behave. I do a variety of things like a restart, unplugging the usb, unplugging the power cord to the printer, etc. Eventually things get better, and I am never sure what thing I did fixed it.
This has happened only rarely on my computer, so I have not gotten too excited. But it is chronic on my Mom's, so I spent hours doing varouis disk fixing programs and dumping the printers preference files and making sure she has the latest driver (it is an Epson C88). None of that works. (incidentally, I have various printers, including an Epson R320, not sure it that printer is always the culprit on my computer).
I thought I had her problem solved when I made her go to the Page Setup dialog every time and make sure her Epson printer is selected there before printing. But today she said the problem reoccured, even doing as I suggested.
She can print from every other program. She can print to PDF and open that PDF in Preview and print from that. But that is an awkward workaround for an older woman who is scared of her computer to begin with.
So... any ideas. I scoured this forum and couldn't find anything that I hadn 't already tried
Peter,
More a guess than anything else, but I'd suspect a corrupted preferences file.
See Peggy's tip "AppleWorks has stopped working correctly" here:
http://discussions.apple.com/thread.jspa?threadID=121704
for more information.
Regards,
Barry
Similar Messages
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I can't print from my 27" late 2013 iMac. I am using an epson stylus 3800 pro. I updated driver and added printer in system preferences. When i print the printer queue opens and shows the job as "stopped". Supply level shows "information is not available which maybe part of problem...thank you
The first thing you could try is a reset of the printing system. Please note that this action will remove all printers and scanners from the Printers & Scanners preference pane.
With the reset complete, unplug the Epson USB cable from the Mac for a minute and then reconnect it. This action should result in the printer being added again to the Mac automatically. If this does happen, then see if you can print again.
If the printer is not added again automatically, open Printers & Scanners and click the plus button to add the Epson. Once this is done, then see if you can print again. -
Jobs show twice in print queue - won't delete and won't print
I have an HP Laserjet P1006 running on a HP laptop running Windows 7 64 bit. Printer has worked fine for 8 months but recently ran into problems.
When I send a print job to it, the printer doesn't print. If I open up the print queue, the job shows up twice. If I try to delete the jobs, they don't delete. I can use the HP Print Diagnostic Utility to get the jobs cleared out of the queue, but the same thing happens the next time I try to print something.
A Few Other Items to Note:
- I don't get any error lights on the printer.
- I brought home a laptop from home running XP and installed the printer using the CD. The printer worked fine with that computer, so I don't think it's a problem with the printer hardware.
- I have tried uninstalling the printer, both using the CD that came with it and with the latest drivers/software from the website. Didn't do anything (same problem occurs when printing a test page).
- HP Print Diagnostic Utility doesn't find anything wrong. Likewise, if I right click on the printer and click Troubleshoot, that doesn't help either.
- I've tried restarting the print spooler, but that didn't do anything.Hard Reset – While printer is powered ON, pull the power cord from the printer then from the wall. After 30 seconds reconnect power to wall and printer. This will trigger a ‘dirty power up’ and restore the printer to a known good condition (if it is possible). No user settings are lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful tools to use when the printer hardware is not functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : ) -
Problem with local users printing to the printer queue
We have just upgraded our servers to 2.8GHz Quad-core Intel Xeon which is running OS X 10.5.6
I have set up the printer queue to the network printers, through LPD.
Open directory users are able to print to the network printers without any problem however when a user local user to a machine (all 10.5.6 but different models) are not able to print.
The printer pauses and does not print.
Any solutions?Hi there,
I am not quite sure of your setup based on your posting so apologies if my reply is not appropriate.
Are you saying that when the Mac attempts to print directly to the network printer (rather than via a queue created by selecting an Open Directory printer) the printer queue pauses?
If yes, then I would ensure that the LPD protocol was selected and the correct queue name was entered - as this can often cause the spooler to pause.
PaHu -
Bizarre solution for OfficeJet Pro K5300 problem when Word docs hang in the print queue spooling
A bizarre solution to a spooling problem.
Problem:
Word documents sent to an HP Officejet Pro K5300 Series printer hang in the print queue, saying “spooling”. They do not print, and cannot even be cancelled.
Solution (Bizarre Solution).
The solution that worked for me was to rename the printer by removing the first space after “HP” in the printer’s name. When I did this, Word could then print to the printer. If the space is then re-inserted back into the printer-name then Word is still able to print!! I don’t know how, but it worked, and it worked on two separate installations! The full explanation is below with more options for testing that still need to be explored, or preferably explained by HP and or Microsoft.
First here is some background. My computer is an IBM NetVista 2.4GHz, P4. It has a 250GB HDD with lots of room and 2GB of RAM. My operating system is Win XP Pro with Service Pack 3. My anti-Virus in Trend Micro Internet Security 2009, updated regularly, (I turned it off while installing the printer software). I use Office Professional 97, with Office SP2b).
I bought a new HP Officejet Pro K5300 printer.
I installed the printer software, and followed HP’s directions strictly. I used the installation CD that was supplied by HP. My connection to the printer was USB.
The installation proceeded uneventfully and I printed a test page after it finished.
After that I printed a configuration page, then I printed a couple of photographs using Irfan View. The quality was great and I was pleased.
Then I tried to print a 2-page Word document, using Word 97, but nothing happened. No response from the printer, no error messages, just silence. I clicked on the printer icon on the task bar to look at the print queue and saw that my document was listed as “Spooling”, but it was not making any progress. I waited a couple of minutes but still no progress. I tried canceling it but it would not cancel/delete. The job on the queue would not respond to anything. I could not print it and I could not cancel it. The only way I could recover was to shut down Word, which flushed the queue and lost the job.
I tried this a few more times but with no success.
I did a Google search for this problem, and I found a few solutions. I tried them, but none worked. I checked HP’s website and found this problem listed, with some solutions from HP. I tried HP’s solutions, but they did not work either. In fact, when there was a Word document stuck “spooling” in the queue, HP’s diagnostic utility said that it could not even communicate with the printer, and suggested that my USB connection was bad. However, when I flushed the queue by shutting down Word, I could successfully send a Test Page to the printer, and I could print a detailed PDF from Adobe. So Word was the problem, not my USB connection.
After a pondering this problem over the next few days, and keeping in mind the fact that the default HP printer-name was “HP Officejet Pro K5300 Series”, I remembered that many years ago I could not get an Excel VB macro to select a printer, and print to it, if the printer-name had any spaces in it. I had noticed that the HP default printer name had 4 spaces in it, so I wondered what would happen if I renamed the printer by removing the spaces from its name.
So I renamed the printer to “HPOfficejetProK5300Series” (no spaces), and voila! Word could now print to it!
Then I wondered, if it was necessary to remove all of the spaces from the name, or just some of them, to get the printer to work, so I renamed the printer back to it’s default name in 4 stages, at each stage re-inserting one of the original spaces, and testing the printing. At each stage the printer kept successfully printing from Word, until I had re-inserted all four spaces and the printer’s name was back to being identical to the default name that it was installed with, but now it would print from Word on command.
So why was it that Word could not get the printer to print with the printer’s default installed name, but if I removed all of the spaces from the printer’s name, then re-inserted them, the printer would print from Word every time?
So I did another test.
I uninstalled the entire printer software package and installed the updated Full Feature software package, filename “OJProK5X00_Full_8_3.exe”, 159MB download from HP.
After the package was installed, Word could NOT print to the printer, but other programs like Adobe PDF reader, and Irfan View, could print to it. I tried each software package about three times each, with consistent results.
I then renamed the printer, but this time I just removed the first space after the letters “HP”, i.e., I changed the printer’s name from “HP Officejet Pro K5300 Series” to “HPOfficejet Pro K5300 Series”. After I did that Word could then print to it. I then changed the printer’s name back to “HP Officejet Pro K5300 Series” by re-inserting the first space, and Word could still print to it now.
I challenge someone from HP to read this and explain why Word won’t print to this printer until I rename the printer by removing a space, but can still print to it after the space is re-inserted!
Of course, there is another alternative. Perhaps I could have renamed the printer by removing or changing any of the other characters, instead of the spaces. But each test involves completely uninstalling and re-installing the software, and I have better things to do with my time.
This question was solved.
View Solution.What an amazing solution!
I recently purchased an HP Deskjet F4580 and had discovered that when using Word 97, it would print OK when using the Print icon but when trying to print using File->Print->choose page number or current page, Word would crash. Excel, Adobe etc would all print fine. I have spend many hours removing and then reloading the HP software and Office Professional software but this solution fixed the problem in a few minutes. PC is running XP Home SP3.
Just one thing I would add is that my computer has two accounts - one is the Computer Administrator account and the other is a Limited account. When I took out the space between HP and Deskjet so the printer became HPDeskjet F4500 series, I could then print from the Administrator account using either the print icon or File->Print->choose page number or current page. When I switched to the Limited account, I would get the same crash when I tried File->Print->choose page number or current page (OK with icon). The Limited account mode does not allow the printer to be re-named.
I went back to Admin mode, re-classified the Limited account as a Computer Administrator account, logged on to this account and re-named the printer (in this case I took out another space so it became HPDeskjetF4500 series. Then it printed fine using the print icon or using File->Print->choose page number or current page. I then went back to the Computer Administrator account, re-named the printer to HPDeskjet F4500 and re-classified the second account back to Limited account mode. Now printing OK in both Computer Administrator account mode and Limited account mode.
Thanks again! -
Print queue doesn't open (and preference button doesn't work either)
Okay, this has been my only problem since upgrading to Leopard and it's kind of annoying. For some reason I have not been able to get my print queues to ever open up since upgrading. I have three printers currently installed:
• Apple LaserWriter 16/600 (via local network)
• Brother MFC-3220C (USB)
• Dymo LabelWriter Twin Turbo (USB)
After printing I have yet to see the print queue come up for any of the printers. Also, if I go in to the System Preferences and click on the "Open Print Queue" button nothing happens whatsoever--no message, no window, nothing. I have tried resetting the print system and that has also had no effect on the problem. I have tried this on all of my printers and it just does not work correctly. I have also tried deleting the printers and re-adding them as well as fixing permissions, neither of which solved the problem.
If anyone has any insight in to why this is happening or what I can do to fix the problem, please let me know, I would like to be able to use the print queues again. Thank you!John Blanchard1 wrote:
The printer preferences are stores in <home>/Library/Preferences, and they are the com.apple.print files. You could throw those away and see if things improve. Also, does this happen with all the printers? If so, and your printers are easy to re-add, you could go to <home>/Library/Printers and delete the printers there and then re-add them. When going to <home>/Library/Printers, you could see if double-clicking on the printers there launches the proxy.
Thanks for the information, however I finally found out what the problem was. After looking at it deeper, it appears that I had some weird owners & groups for a bunch of my user files which must have been causing the problems. Even though it was permissions related, Repair Permissions in Disk Utility wasn't catching the bad permissions or solving the issue, I had to hit all of my folders and files with chown and chmod in terminal to force change the owners and permissions. After doing all of that, I FINALLY have working print monitors...YES! So, in other words, if anyone else experiences this problem (I'm not sure why they would) please feel free to ask me how I finally solved it for a more in depth explanation. -
Hp photosmart C7280 says "stopped" in print queue and won't print!
I just bought an hp photosmart C7280 today. It was a pretty simple setup with the actual printer and network and all. i download the updated driver from the hp website and all seemed kosher there too. now i click "print" and on the print queue page it says "stopped" and won't print!
ahhh please help? is this a good printer with macs anyways? it seemed kinda loud during the setup...I too have gone through most of the problems described here but have finally been able to get the c7280 working properly, yet I'm still not very happy with the solution.
For connectivity reasons, I wanted to connect the aio to my network via ethernet cable directly to my router. While my computers will access the network wirelessly, I wanted the printer to have a solid connection. Unfortunately, I was never (and still can't) get it to work properly using this connection. What finally did work was using the wireless connection in the printer to connect to the network.
Why this would work wirelessly and not while directly connected is something no one has been able to explain. I still have the printer right next to my wireless router to interference doesn't seem to be a problem and it seems fast enough, but the fact that I can't get it working properly with a "less technically challenged" method, really bothers me. What if I didn't have a wireless network? While wireless is great, if there was an easy solution to have all my desktops connected via ethernet, I'd prefer it (easy being not having a bunch a cables around and perhaps a pre-wired network in my home!)
Anyway, I hope everyone who has this machine gets the problem worked out. Unfortunately, knowing what I know now, I don't think I would buy this one again unless the software was rock solid. Physically the unit works well, but is a little loud I admit and went through my black cartridge pretty fast even though I used in saving settings such as fast draft, etc.
Just as a side note, the HP support guy in Canada was fairly annoying. When we still couldn't get it working properly via ethernet, he insisted it must be a problem with Apple or a conflict with a program I have installed, etc,etc. and told me that every one of his customers that has Leopard also has this unit working 100% properly. I politely told him he needs to add me as his first failure!
OK, enough rant. Try connecting wirelessly and see if that works. I would uninstall the current printers as suggested, but also clear out the printer cache. Do this by right clicking in the add a printer box area and choose reset printing system. If all else fails and you upgraded to Leopard from Tiger, then......gulp...... uninstall Leopard and revert back to Tiger. Under Tiger, both my macs worked perfectly connected via ethernet printer connection. Good luck. -
Why is my HP Deskjet 970C Print Queue Status "Stopped" and won't change?
I recently installed 10.5 Leopard. Hooked up my old HP-970C Deskjet. Used the link: http://www.linuxfoundation.org/en/OpenPrinting/MacOSX/foomatic to get the new HP Driver as recommended. Set up printer with this driver.
Each time the print command is given (Word Doc or .pdf file) nothing happens. The job is shown in the Print Queue with the Status says "Stopped." Clicking the resume button does not start the printer. Twice more and I get a message that says "Operation Could not be completed. client-error-not-possible."
Any thoughts on how to work around this?
Tried the six steps listed at: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01462601&lc=en&dlc=en&cc=us &lang=en&softwareitem=bi-54970-4&os=219&rule=5837&product=3435684
Even those great steps did not help. Any other ideas? Thanks!!!The short answer is that you have an older HP printer, and have just been bitten by HP's abandonment of older printers on both Leopard and Vista.
The foomatic drivers should work, though; I used foomatic drivers on my old HP MFD for years. They gave better output than the ones HP shipped, and actually worked in Leopard. I put the HP onto a machine running XP because scanning didn't work anymore on either Vista or Leopard and HP had no intention of fixing it.
When I see the error you quoted, there are usually three possible causes:
1 the printer itself has a hardware problem. The fix for that is to buy a new printer, it's not economic to repair a DJ970.
2 the HP drivers are present on the system and are interfering. The fix for that is to remove the HP drivers and just have the foomatic drivers installed.
3 the USB cable is bad or loose. The fix for that is to get a new USB cable and make sure that it is securely plugged in. -
Print Queue suddenly stopped: OS X 10.4.10 and Bonjour via AirPort
I've been using an Intel iMac with no problems for many months: 2 printers attached: 1 inkjet via USB, and 1 HPLJ1200 via Bonjour through Airport/USB.
System Version: Mac OS X 10.4.10 (8R2218),
Kernel Version: Darwin 8.10.1
Suddenly, the Bonjour one has stopped. One minute it's printing, next minute, all jobs go into a queue but never emerge. The printer queue shows in the dock with a red "!" with all jobs in that queue stopped. If I restart the queue, it just tries to restart (green) then reverts to red "!" again. The direct USB printer continues to work fine. Problem is confined to the Bonjour printer.
I've tried:
1. Checking all the cables etc. Turning everything off, then one by one on. Restarting iMac, etc.
And then (after a few experiences of others on the Forums):
2. Verifying and fixing permissions via Disk Utility (there were no problems to fix)
3. Uninstalling the HPLJ, and then reinstalling.
4. Installing a 2nd instance of the HPLJ to bypass the first instance (which has a little grey "!" next to it in the Print dialogue box)
All to no avail.
I've then tried:
5. OnyX, running maintenance scripts, cleaning caches.
Still no good.
6. Finally, I've looked into the CUPS Error Log via OnyX, and I can see a number of Errors (see transcript at end of this email). I have removed the HPLJ from the printer setup, then reinstalled it. The CUPS Error Log for this is shown below, from removal, to reinstallation.
Is there a Unix or OSX expert in the forum who can help please?
Many thanks
LeslieB
=================
(extract of newest lines of CUPS Error Log, from OnyX:
Covers process of deleting, then readding HPLJ1200, to the USB port on Apple Airport. Printer was recognised as Bonjour and installed. Sharing was enabled. Then test page was printed ->failed to print and queue showed red "!")
E [14/Aug/2007:21:52:15 +1000] getprinterattrs: resource name '/printers/®¯6' no good!
E [14/Aug/2007:21:52:15 +1000] getprinterattrs: resource name '/printers/Pâ¨ê' no good!
I [14/Aug/2007:21:52:28 +1000] Printer 'HPLaserJet1200' deleted by ''.
I [14/Aug/2007:21:52:28 +1000] Saving printers.conf...
E [14/Aug/2007:21:52:28 +1000] getprinterattrs: resource name '/printers/HPLaserJet1200' no good!
I [14/Aug/2007:21:55:53 +1000] Setting HPLaserJet1200 device-uri to "mdns://HP%20LaserJet%201200.pdl-datastream.tcp.local./?bidi" (was "file:/dev/null".)
I [14/Aug/2007:21:55:53 +1000] Setting HPLaserJet1200 printer-is-accepting-jobs to 1 (was 0.)
I [14/Aug/2007:21:55:53 +1000] Setting HPLaserJet1200 printer-state to 3 (was 5.)
I [14/Aug/2007:21:55:53 +1000] Saving printers.conf...
I [14/Aug/2007:21:55:53 +1000] New printer 'HPLaserJet1200' added by ''.
I [14/Aug/2007:21:56:02 +1000] Installing config file "/private/etc/cups/cupsd.conf"...
I [14/Aug/2007:21:56:02 +1000] Listening to 0:631
I [14/Aug/2007:21:56:02 +1000] Listening to c0173200:0
I [14/Aug/2007:21:56:02 +1000] Loaded configuration file "/private/etc/cups/cupsd.conf"
I [14/Aug/2007:21:56:02 +1000] Configured for up to 100 clients.
I [14/Aug/2007:21:56:02 +1000] Allowing up to 100 client connections per host.
I [14/Aug/2007:21:56:02 +1000] Partial reload complete.
I [14/Aug/2007:21:58:30 +1000] Adding start banner page "none" to job 5.
I [14/Aug/2007:21:58:30 +1000] Adding end banner page "none" to job 5.
I [14/Aug/2007:21:58:30 +1000] Job 5 queued on 'HPLaserJet1200' by 'leslie'.
I [14/Aug/2007:21:58:30 +1000] Started filter /usr/libexec/cups/filter/cgpdftops (PID 1474) for job 5.
I [14/Aug/2007:21:58:30 +1000] Started filter /usr/libexec/cups/filter/pstops (PID 1475) for job 5.
I [14/Aug/2007:21:58:30 +1000] Started filter /Library/Printers/hp/filter/hppostprocessing (PID 1476) for job 5.
I [14/Aug/2007:21:58:30 +1000] Started backend /usr/libexec/cups/backend/mdns (PID 1477) for job 5.
E [14/Aug/2007:21:58:32 +1000] [Job 5] Unable to locate printer 'Leslie-Office.local.' - Unknown host
E [14/Aug/2007:21:58:32 +1000] PID 1477 stopped with status 1!
I [14/Aug/2007:21:58:32 +1000] Hint: Try setting the LogLevel to "debug" to find out more.
I [14/Aug/2007:21:58:32 +1000] Saving printers.conf...
I [14/Aug/2007:21:58:41 +1000] Saving printers.conf...
I [14/Aug/2007:21:58:41 +1000] Printer 'HPLaserJet1200' started by ''.
I [14/Aug/2007:21:58:41 +1000] Started filter /usr/libexec/cups/filter/cgpdftops (PID 1490) for job 5.
I [14/Aug/2007:21:58:41 +1000] Started filter /usr/libexec/cups/filter/pstops (PID 1491) for job 5.
I [14/Aug/2007:21:58:41 +1000] Started filter /Library/Printers/hp/filter/hppostprocessing (PID 1492) for job 5.
I [14/Aug/2007:21:58:41 +1000] Started backend /usr/libexec/cups/backend/mdns (PID 1493) for job 5.
E [14/Aug/2007:21:58:43 +1000] [Job 5] Unable to locate printer 'Leslie-Office.local.' - Unknown host
E [14/Aug/2007:21:58:43 +1000] PID 1493 stopped with status 1!
I [14/Aug/2007:21:58:43 +1000] Hint: Try setting the LogLevel to "debug" to find out more.
I [14/Aug/2007:21:58:44 +1000] Saving printers.conf...
And while I was typing this forum posting, and doing a further test print, then cancelling it when I could not start the queue, the following error log was appended:
I [14/Aug/2007:22:06:07 +1000] Started filter /usr/libexec/cups/filter/pstops (PID 1650) for job 5.
I [14/Aug/2007:22:06:07 +1000] Started filter /Library/Printers/hp/filter/hppostprocessing (PID 1651) for job 5.
I [14/Aug/2007:22:06:07 +1000] Started backend /usr/libexec/cups/backend/mdns (PID 1652) for job 5.
E [14/Aug/2007:22:06:09 +1000] [Job 5] Unable to locate printer 'Leslie-Office.local.' - Unknown host
E [14/Aug/2007:22:06:09 +1000] PID 1652 stopped with status 1!
I [14/Aug/2007:22:06:09 +1000] Hint: Try setting the LogLevel to "debug" to find out more.
I [14/Aug/2007:22:06:09 +1000] Saving printers.conf...
I [14/Aug/2007:22:15:32 +1000] Job 5 was cancelled by 'leslie'.
I [14/Aug/2007:22:15:40 +1000] Saving printers.conf...
I [14/Aug/2007:22:15:40 +1000] Printer 'HPLaserJet1200' started by ''.Dear All
I have been able to partially solve this problem myself.
I've managed to track the problem down to the Apple Airport Express (which is hosting the USB printer via Bonjour). The problem seems to be that the iMac can't see the printer, even thought it's connected.
It turns out that the problem started at the time of an internet outage, and the iMac can't seem to find the printer since that time (even though Bonjour is working fine).
I've tried resetting the Airport Express, and even upgrading the firmware, but no luck so far.
I'll close this posting, and put a new one in the Airport Express Forum.
many thanks to those who viewed this in the interim.
LeslieB -
Where is the printer queue stored - and how to delete all queue jobs?
I ran into a problem after I installed the Roll paper feeder on my Epson R1800. All of a sudden files will not print anymore.
One thing that may cause a problem is that there are two previous files (pdf I think) that someone else tried to print yesterday looking for a different printer on regular Letter size paper that are still in the queue because they did not print successfully. Everytime I tell Photoshop to print my photo on the Roll paper, those two old jobs pop back up on the printer queue gui and the system stops saying "wrong paper type for this job". Then I delete those two old jobs so there is only the Roll paper one left but it just sits there and wont print. When I launch the utility to check is all is kosher, sometimes it will give me the ink cartridge levels without a problem but sometimes it claims a communication error. I have re-checked the connection and everything and all is OK. When I launch the printer utility and tell it to print a Nozzle Check test, it prints it without a problem so there really is no prob with the communication.
When I restart the computer and the printer and try again, the two old jobs that I deleted in the previous step always reappear. So I wonder if, those two pdf jobs are kinda screwing with the system and should be deleted. But as i said, everytime I delete them, they look like they disappear from the list but my photo job just sits there on the queue without printing. The jobs are not stopped and there is no Hold on this one. If I quit and re-launch the print job, the old ones re-appear in the queue. So they must be stored someplace and are not deleting correctly. Does anyone know where this cue file is stored and what it is called? I have looked in Application Support and in Preferences but I can't see anything that looks like it.
I have downloaded the drivers from Epson for this printer again but that doesn't do anything either. I am using 10.4.11 on an 24 inch iMac intel 2.4Ghz. I only use the stock Apple utilities, no funky third party addon except for the Epson drivers. The printer utilities are:
Epson Printer Utility v3.01
Stylus R1800 utility v4.7(161.10)
Thank you for any help.
BoHooray, we found the problem! BOO, we already found the problem elsewhere!
Sooo, it seems we have some kind of Permission problem, have you Repaired Permissions ad rebooted?
At this point I think you should get Applejack...
http://www.versiontracker.com/dyn/moreinfo/macosx/19596
After installing, reboot holding down CMD+s, then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 5 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 5 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files!
Disconnect the USB cable from any UPS so the system doesn't shut down in the middle of the process.
Or we could maybe go back to that window, click on Printers, remove it? (Thinking perhaps the jobs will go away with the printer!?)
Or would you like to delve into the hidden folders/files to try to handle this? -
Hi Gurus,
there is a problem on printer queue when the user AAA wants to print an order.
This user can create and print the order. Also if the user set the printer as XXX the System print on the YYY printe. Besides if the user modify a created order he can't print. Probably there is a SAP value set to modify.
Can anybody help me? Can you write me the right steps to solve the problem?
thank you so much
VallexApparently this error was due to the user I was logged in testing with not being an administrator (maybe a power user would have worked as well) in Windows. Upon changing this user to a local admin, I was able to add the printer queue. It does give an alert that "The server for the printer does not have the correct printer driver installed" and that I have to manually install and/or select it.
So, problem solved...mostly. A couple of lingering oddities are that the print queue's status shows "Access denied, unable to connect", rather than "Ready". I seem to be able to print w/o issue, however. Other thing is that I guess I will not be able to use the logon script to ensure the printer queue is connected, due to having to select the proper driver manually. Any thoughts on either of these?
Thx,
FT -
when I issue command
% lpstat -p all
prt1 is faulted, ................ . system not responding
So when I try to print "test" file to that printer using
% lp -d prt1 test
[id is prt1-023456 & today is "Jun 30"]
then I check lp status by issuing
% lpstat -o
prt1-012345 .............. May 21 123456 finished printing
prt1-023456 .............. Jun 30 123
There is nothing print out. When I issue
% cancel prt1-012345
cancel prt2-012345 done
It is too late to cancel that queue.
Then I cancel all the print queue and reset the print server and disable/enable the prt1, the problem still cannot be solved.
My question are
1. Why the printing for last month (May 21) still appear in the lpstat -o command.
2. What is going on to the print queue and why my test file cannot come out.
3. How to solve that problem.Thanks for the suggestions. I did the upgrade to OS x Lion thinking that the problem would be solved with a fresh install of the operating system. It was partially fixed. I have 2 printers on my home wireless network. I can print normally using an old HP G55 printer and a generic hp printer driver. For the other printer, an new hp photosmart D110a, I can scan just fine from the print & scan utility. However when I try to print I get the error message: "/Library/Printers/hp/cups/Inkjet1.driver/Contents/MacOS/Inkjet1 failed"
What does that message mean? I have tried reseting the printers, getting fresh updates from Apple, and adding the printers back. I can use the old printer, but it is frustrating because the hp photosmart used to work just fine with 10.6. -
I have most of my users for my office in my NYCNY container. One of those
users is a help desk technician that we don't want to give admin rights to,
however we want him to be able to create print queues, servers, and
printers.
So my thought is to make an OU=PRINTER inside the NYCNY OU. I will then
give that tech full rights to the OU and public has browse rights. He has
no trouble creating the print objects, and in each queue he just has to put
the NYCNY container into the users list.
Does anyone see a problem with this? Should it work? Is there a better
way?
I'm having some issues but before I go any further I wanted to know if my
thinking so far is correct. This is NW51 sp7 eDir 8733.
ThanksWell, when i install the printer he set up on a windows xp workstation it
doesn't print. When you open the properties of the printer and look at the
ports, there are two created. One called \\tree\printer_name the other
\\tree\printer_name.printer.nycny Just very strange. But I haven't look at
how he's setting up the printer yet, I know it's jetadmin that's about all.
And everytime he opens nwadmin he blue screens....which is in the realm of
bizarre. That's all I know so far, I can post back with more info this
afternoon after I look into it a bit.
Thanks though!
"Andrew C Taubman" <[email protected]> wrote in
message news:WpQMe.335$[email protected]..
| No, that seems simple and fine. What kind of problem do you anticipate
| or fear?
| --
| Andrew C Taubman
| Novell Support Forums Volunteer SysOp
| http://support.novell.com/forums
| (Sorry, support is not provided via e-mail)
|
| Opinions expressed above are not
| necessarily those of Novell Inc. -
I AM USING THIS PRINTER WITH ONLY ONE CATRIDGE I.E 21 NUMBER BLACK. THERE IS FREQUENT ISSUE OF PRINT QUEUE EVERY DAY. PROBABLY IT IS ONE TO TWO TIMES A DAY.
BUT USUALLY IT IS RESOLVED BY THE USE OF HP PRINT AND SCAN DOCTOR FOR THE TIME BEING. I WISH TO RESLOVE THIS PROBLEM PERMANENTLY.
PLEASE LET ME KNOW WHAT TO DO.Please do not type all caps, according to internet etiquette it is shouting.
What is the print queue issue you are talking about and any error messages?
What is HP Print and Scan Doctor fixing?
Are you using Genuine HP cartridges, not refilled?
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations. -
Hp 3915. vista 32 "print queue issue" and i have to clear print queue and redo print.
hp 3915. vista 32 "print queue issue" and i have to clear print queue and redo print. I think it may be a driver issue. Is there a driver for 3915 using Vista. Mine says only 2000 and XP. Thanks.
Hi there ken4863,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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