Print profile not in illustrator, but works in photoshop - CS5

I'm sure I'm just missing a checkbox somewhere, but I can't seem to find it and no one else seems to be asking the question.
This print profile works great for me in both illustrator and photoshop. My coworker came over with a purplish print so I went over to show him how to use the profile.
I shut down illustrator, started it back up and loaded the file. Hit print, and went to color management > Printer Profile: ...but the profile wasn't there. In fact, only about half of the installed profiles are there.
I went to his photoshop and the profiles all show up as they should. I verified the profile is in the correct place, same as the help file says for windows 7.
It works on some of our computers, but not on this one. The only explaination I can come up with is he's checked a setting somewhere that disables certain profiles, or maybe disables the ability to add new ones...just in illustrator.
Any help on this? I'm stumped.

Doesn't look like mike actually read much of the problem there. That's actually for a mac, I mentioned I was able to load the profiles, and syncronizing color settings doesn't change the profiles available it just makes it so all the software treat the profiles in the same way. I did learn something though.
I didn't know that only certain profiles show up though. That's interesting. I have the same printer installed 3 ways. Direct through IP address using the post script driver, through our server using the PS driver, and direct with PCL6. All of them allow me to choose the profile. My coworker only had it installed through the server as PCL6 (not really what he wanted anyway, but he didn't know it).
So I quick installed the PS driver through the server and that one works fine. His other driver still doesn't. So that's odd, but thank you. Your comment lead me to the correct solution.

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