Print Quality HP Photosmart 5510

I have a HP Photosmart 5510 operating on Windows XP OS. The printing has started to print crooked on the page no matter if it's a print, copy or scan. I did a Print Quality Diagnostic Report and the Pen Alignment Status was a:Fail.
I then printed an alignment page but the scanner would not recognise it.
Any ideas what is causing this?

Hi there,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Similar Messages

  • Changing Default Print Quality for Photosmart Printers in Stand Alone mode

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    Hello:
    One way of assuring high quality would be to export the photo to the desktop (at highest quality) and then print from there.
    In my own case, I find that when I occasionally print a photo from iPhoto, the quality is quite good.
    Barry

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    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    BHK6
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    Setup a typical HP AirPrint Printer
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    Hi there,
    This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • How do I find out the ink levels in my OfficeJet 4500 printer and my Photosmart 5510 printer?

    I have Windows 8.1 and cannot find an easy way to see the ink levels on my printers.  Please help!  Thank you.

    Jan, welcome to the forum.
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    Also, here is the here is the Full Feature Software & Drivers for Win 8.1 and the printer.  If the above link doesn't help you, install the software & driver for the printer.
    Please click the "Thumbs Up+ button" if I have helped you and click "Accept as Solution" if your problem is solved.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
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    I am not an HP employee.

  • Printing quality HP Photosmart 5514

    Just hooked up my new printer and it is loud!!! When printing a document it has little black smudges going across the top and sometimes at the bottom.  Tried to copy a photo and you can see black roller marks all over the picture.  I have cleaned the printheads four times and ran one clean ink smear.  Please advise what next step I should take.
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    Hi there mdadkins,
    This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • No color printing on Photosmart 5510 Printer.

    I have purcheased new cartitgages. I have shaken the cartiratages. I have tried the cleaning feature, realigning, even the old blow on the machine trick from Nintendo days! I am totally lost as to what the issue could be. It will print black, but only black. It does not even read the new cartriatages as full. I bought them at Office depo. Please help me out!
    This question was solved.
    View Solution.

    Hi there,
    Welcome to the HP Forums!
    I understand that no color is printing on your Photosmart 5510 Printer. I am happy to look into this issue for you!
    Please take a look through this guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 5510 e-All-in....
    if you have gone through all those steps, and the issue is not resolved, please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
    Hope this clears things up for you!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • Photosmart 5510 All In One won't print black

    One week ago I copied an A4 page and it worked. Last night, I tried to copy something and I realised that the printer has black ink issues. At first I thought that the printhead is dry so I did a printhead clean without any results. Then I thought that the cardrige may be empty, so I filled it, and then I did a printhead clean again. Neither this time. And then I saw that there are other people that have the same problem. The question is: What to do now? 
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    For the Photosmart 5510 the troubleshooting steps in the document here may help.  Especially make sure the vents are cleared.  If that does not resolve the issue then resetting the printer as described in the post here may help.  If this does not resolve the issue then read the entire thread here and try requesting reset instructions.
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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Yosemite and Photosmart 5510

    I installed Yosemite, and now printing on my Photosmart 5510 still works, but scanning does not. The photosmart does not seem to find the mac. The printer is not on the list of drivers, so I think HP presumes it should be broken down by now. But it has not, so, I'm looking for a solution.
    This question was solved.
    View Solution.

    Greetings @Geejee and welcome to the community,
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    Try scanning again
    Let me know the outcome please!
    Best wishes
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Printing problem with HP Photosmart 5510

    This is not really a Mavericks problem but I was hoping that someone out ther who owns a HP Photosmart 5510 all in one printer may know the answer. All was working fine up untill I (foolishly) changed the printing mode to economy black & white and now I can not get it back to printing in colour. Anyone know how to do this please?
    Sorry that this is not a specivic Apple problem but I am desperate!
    Cheers.

    Hello wil46,
    Welcome to the HP Support Forums! I understand you have recently changed the black ink cartridge on your HP Photosmart C8180. I would first like to make sure that the cartridges are properly vented, take a look at the picture below:
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    Now let's go ahead and clean the printhead, from the front panel of your C8180 follow the steps listed below:
    Setup Menu > Tools > Clean Printhead
    You may need to do this a few times, if you see the black ink quality getting better please continue with the cleanings.
    Let me know if this was helpful, I will watch for your reply.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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  • HP Photosmart 5510 will not print in black ink

    Hello, I started having an issue with my photosmart 5510. It slowly stopped printing in black in. I started printing, it printed a few pages normally, but then phased out to not printing black at all. When searching for solutions, I found a forum where an expert mentioned different instructions that have to be messaged privately, may I also have these instructions?
     I have tried all the suggested steps and still no black ink, only wasting colored ink while I try one fix or another and then do a test page after each try.
     I have had this printer for more than a year, possibly more than 2 years even, so it is way out of warranty and I am willing to try anything at this point.
    Thank you.
    PS I did try to private message the expert, but it wouldn't send due to "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied." and it still wouldn't send. So here I am making a whole new thread about it :/

    Hi MamaChickadee,
    Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink.
    You have completed the steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success and would like to try the reset on the machine. I suspect the issue may be the printer and not the cartridge and do not feel a reset would help in this situation.
    I would like to get this taken care of for you as soon as possible, can you please let me know which Country/Region you are in?
    I hope to hear from you soon.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP Photosmart 5510 will not print Black Ink!! - Time to "break-up" with HP

    I came upon this forum by doing a google search for the issue I'm having which is my HP Photosmart 5510 will not print black ink. The printer is a year and a half old and is used only for home office use (not a heck of a lot of printing being done)
    It started right after I installed new ink cartridges (all four of them) I want to mention hear that I ONLY buy genuine HP ink cartridges from Staples and when I replace my cartriges I replace all four at the same time even if one ink level is not considered "replaceably" low. When the issue started I thought I must have gotten a bad black cartridge so I went out and bought another one but was still having the issue. So that's when I did my google search.
    I tried all the suggestions (several times) on this post (which did not reslove the problem) : http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-Photosmart-5510-will-not-print/m-p/1...
    and I tried a "Hard Reset" as suggested here (again did not resolve the problem) :  http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-5510-Will-not-print-in-...
    After trying all of these my color ink is less than half full....remember....I started with 4 brand new ink cartridges...so now, I'm out roughly $85 in ink just trying to resolve a problem that should not have happened in the first place!! Shame on HP for makeing such poor quality products. I gave up on HP computers years ago and now I'm giving up on their printers!! This HP Photosmart 5510 All In One printer replaced an HP Color Laserjet CM1312nfi printer (which cost approximately $400) that only lasted about 3 years. Sorry HP but that's it....I'm moving on! Consider this our "break-up" letter. 

    Hi TisKate, sorry to hear that you are having printing issues when it comes to printing in Black. I am also sorry to hear that you are breaking up with HP. I would like to offer a couple more troubleshooting steps before we say our fond farewells. Now this might sound silly but really it isn't. If you have the power cable connected to a Power bar/strip, please remove it and connect the power cable directly to a wall outlet. HP printers already have a built in surge protector and if you have it in a strip/bar, the printer will not get all the power needed to function properly. This can cause printing issues or false error messages on the printer display screen. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. 
    The other step I would like to take is on the printers display touch screen. Please use the right arrow key and go to the Wrench icon. Press the wrench and go to the Tools menu. Once in the Tools menu, please select Clean Printhead. Use the cleaning utility 2-3 times or until you see a change in the print status reports. It might take a few cycles but I am confident that it will make a difference.
    I hope you and HP can still be friends( friendly humor).
    Thanks for your time. 
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Faded/ No Black Color Printing HP PhotoSmart 5510 Series

    I have a HP Photosmart 5510 Series device.
    I have cleaned printheads, changed the ink/toner, checked the vents and still I can't get the black color to print properly without being REALLY faded or sometimes not even showing.
    I have read numerous articles for help and still no luck.
    Suggestions?

    Hi Kkenny,
    I have a feeling the printer may be printing from the computer using composite black. For black and white images and photos, a blend of colors called "composite black" may be used to achieve significantly better image quality and smoother gray tones than can be accomplished with black inks alone. - Source
    My suspicion is that the black ink cartridge itself may not be working or the printhead is not letting the black ink through to the page. Let's use the following links to begin our troubleshooting journey!
    Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 5520, If the issue persists,  I would suggest calling HP Phone Support regardless of whether it is in or out of warranty as you may require a replacement printer.
    The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide. 
    Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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