Print quality of an officejet 6500 wireless all-in-one E709n

I purchased this printer as part of an Apple promotion with a MacBookPro.  The color is extremely poor.  Was told by an HP tech. that they were host cartridges only to be used for setting up the printer.    Anyone else experience this?  Also, when I print out an email, the top part of the message is cut off.  How do I fix that?  Apple won't exchange for another as I already recycled the box.  Do I just have a bum printer?  It does respond to print commands and I have it hooked to a desktop iMac via USB and to my laptop via wireless.  That works...unfortunately, the quality is horrible.

I think our HP tech support agent gave you incorrect advice.  Out of the box, the color quality should be spot on.
When you say the color is extremely poor, do you see this with photo printing or general purpose color documents?
Also, have you tried performing a print head cleaning and an alignment?  The alignment should have been done automatically when you first setup the printer but it doesn't hurt to do it again.
Finally, give HP tech support a call again and politely press your case.  Don't let them tell you it's a host supply issue since the 6500 doesn't use this type of starter ink.  If you are unhappy with the printer's print quality, insist on a replacement.
BTW -- I have a prototype Officejet 6500 and I think it's a good office printer.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
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Similar Messages

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    Hello.  Unfortunately, the E709 N does not have the feature of ePrint.  The first officejet 6500 series printers to have that feature was the E710. 
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  • Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

    I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
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    What operating system?  If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP 6500 wireless ALL-in-one e709n Printer front panel not responding at all

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    Shlomi
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  • Scanning with HP Officejet 6500 Wireless All-in-One Printer - E709n using Windows 7 Pro editition

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  • How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

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    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
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  • My HP Officejet 6500 E709a All-in-One will not print more than one copy at a time.

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    I am not an employee of HP, I am a volunteer posting here on my own time.
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  • Officejet 4500 Wireless All-in-One Printer - G510n & Win 7. Installing since October Last Year.

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    I am an HP employee.
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  • Driver for Officejet 4500 Wireless all-in-one will not install after upgrading to Windows 8.1

    Upgraded to Windows 8.1 on Pavilion g6.  Officejet 4500 Wireless all-in-one still prints but won't scan.  Downloaded full feature driver.  Installation quit giving error message 'file cannot be found'.  Tried 'chat' sessions with no resolution
    This question was solved.
    View Solution.

    Hello bob5e,
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    R a i n b o w 7000I work on behalf of HP
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  • Have a HP OJ 6500 Wireless all-in-one, using a Windows 7 64-bit OS. Wireless stopped working.

    HP OJ 6500 Wireless all-in-one, using Win 7 64-bit OS.  Initially configured for both USB cable and wireless when purchased.  Wireless drivers updated per setup instructions.  A year later, the wireless has gone on sabbatical.  I've re-installed the SW, downloaded the Win 7 OS drivers.  Can only print through USB cable.  Wireless still not functional.  Frustrating! 

    Hi, I assume that you have lost your wireless print functionality? You can refer to the following link to see if it can resolve your issue: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02253256&tmp_task=solveCategory&lc=en&dlc=en&cc...
    Although I am an HP employee, I am speaking for myself and not for HP.
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  • After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work

    While trying to install my (less than 2 year old) HP6500 Wireless all-in-one software on my 3rd networked computer, the software installation went into a loop and would not complete the installation.  After about an hour or so of waiting, I physically had to unplug the printer & eject the CD. Upon doing so, the printer became next to useless. The printer key pad no longer functions except when I first plug it in, and I can no longer access it from the other 2 original computers, even with USB.  The HP solution center says it’s on line, until I go to print via USB, then it says it’s offline. I can hook the USB up on the Widows 7 unit and force it to print Word Office documents, but when I try to print documents on it from either Internet Explorer or Fire Fox it wants to send a Fax??? I've uninstalled and reinstalled the software 3 times on my Windows 7 unit now to no avail. Is it my printer, the printer Firmware or what?  I have downloaded and run all the HP & Microsoft troubleshooting tools on the Windows 7 unit to no avail.  However; HP downloads will not successfully complete on my XP unit.  What should I do? Should I start over with a new wireless printer?
    Totally Confuzed

    Re: After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work
    Ref: 02-23-2012 08:53 AM
    12:38 AM 2/24/2012 UPDATE ON WHAT I HAVE TRIED AGAIN: 
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    Press the Setup button ( ). DOESN'T WORK EXCEPT MOMENTARILY...NOT LONG ENOUGH TO MAKE A SELECTION BEFORE IT HANGS AND FREEZES UP...
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     If you did not encounter any errors at this point then it looks like the software installation process is good. Proceed to the next test. END OF TEST FOR TONIGHT. THANKS
    1. After the computer completely boots up, connect the USB cable to the printer and to the computer. The computer should detect the printer and initiate the HP installation process for it. Follow the onscreen instructions to complete the install.
    2. Try printing to test functionality.

  • How do i print on my hp officejet 6500 wireless from my ipad?

    When i try to print with my ipad via airprinter I get a message "No AirPrinter Printers Found"  I have a HP officejet 6500 Wireless,  what do I need to do?
    This question was solved.
    View Solution.

    Hello,
    Try following the instructions here.
    If that does not help, let me know and I will see what I can do.
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  • OfficeJet 4500 Wireless All in One G510n-z driver

    I have an OfficeJet 4500 All in One Wireless G510n-z. Is there a driver that I need for it to work with my Pavilion g6-2200 CTO notebook computer once I upgrade from Windows 8 to 8.1?
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    This question was solved.
    View Solution.

    Hi,
    Please use the following package:
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    Regards.
    BH
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  • I CAN NOT GET ADOBE TO CHANGE MY PRINTER  WHICH IS  AN  OFFICEJET 6500 WIRELESS

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