Print Queue "Stopped" after restarting...

I'm having problems with a Print Queue that keeps reverting to "stopped". I'll restart it using either Printer set-up utility or Server Admin but when a job goes through it just stops again.
The printer is set up to print using IPP and is set to enforce quotas (not that that should stop the print queue anyway).
Please HELP as i've got 80 students wanting to print!
Here's the Print Error Log...
I [13/Feb/2006:12:59:42 +0000] Saving printers.conf...
I [13/Feb/2006:12:59:42 +0000] Printer 'Mac_Room' started by ''.
I [13/Feb/2006:12:59:42 +0000] Started filter /usr/libexec/cups/filter/cgpdftops (PID 28567) for job 2492.
I [13/Feb/2006:12:59:42 +0000] Started filter /usr/libexec/cups/filter/pstops (PID 28568) for job 2492.
I [13/Feb/2006:12:59:42 +0000] Started filter /usr/libexec/cups/filter/fierycupsfilter (PID 28569) for job 2492.
I [13/Feb/2006:12:59:42 +0000] Started backend /usr/libexec/cups/backend/lpd (PID 28570) for job 2492.
W [13/Feb/2006:12:59:43 +0000] [Job 2492] Remote host did not respond with command status byte after 300 seconds!
W [13/Feb/2006:12:59:43 +0000] [Job 2492] Remote host did not respond with command status byte after 300 seconds!
W [13/Feb/2006:12:59:43 +0000] [Job 2492] Remote host did not respond with control status byte after 300 seconds!
E [13/Feb/2006:12:59:43 +0000] [Job 2492] Remote host did not accept control file (54)
E [13/Feb/2006:13:00:13 +0000] PID 28570 stopped with status 1!
I [13/Feb/2006:13:00:13 +0000] Hint: Try setting the LogLevel to "debug" to find out more.
W [13/Feb/2006:13:00:13 +0000] [Job 2492] Remote host did not respond with command status byte after 300 seconds!
I [13/Feb/2006:13:00:13 +0000] Saving printers.conf...
I [13/Feb/2006:13:00:29 +0000] Saving printers.conf...
I [13/Feb/2006:13:00:29 +0000] Printer 'Mac_Room' started by ''.
I [13/Feb/2006:13:00:29 +0000] Started filter /usr/libexec/cups/filter/cgpdftops (PID 28578) for job 2492.
I [13/Feb/2006:13:00:29 +0000] Started filter /usr/libexec/cups/filter/pstops (PID 28579) for job 2492.
I [13/Feb/2006:13:00:29 +0000] Started filter /usr/libexec/cups/filter/fierycupsfilter (PID 28580) for job 2492.
I [13/Feb/2006:13:00:29 +0000] Started backend /usr/libexec/cups/backend/lpd (PID 28581) for job 2492.
W [13/Feb/2006:13:00:30 +0000] [Job 2492] Remote host did not respond with command status byte after 300 seconds!
W [13/Feb/2006:13:00:30 +0000] [Job 2492] Remote host did not respond with command status byte after 300 seconds!
W [13/Feb/2006:13:00:30 +0000] [Job 2492] Remote host did not respond with control status byte after 300 seconds!
E [13/Feb/2006:13:00:30 +0000] [Job 2492] Unable to send LPD command: Broken pipe
E [13/Feb/2006:13:00:30 +0000] PID 28581 stopped with status 1!
I [13/Feb/2006:13:00:30 +0000] Hint: Try setting the LogLevel to "debug" to find out more.
I [13/Feb/2006:13:00:30 +0000] Saving printers.conf...

I've had problems with the print queues in 10.4.x not taking print jobs after the server is restarted. Do a port scan on the server to see if port 515 is open. If it isn't then try restarting the print service on the server. Port scan the server again and see if port 515 is open. If it is open now try printing. I also had problems with ipp printing so have reverted all my clients to LPR. Some client machines I have switched to direct ip printing to the printer. The print queues in 10.4.x haven't been very reliable. I hope this helps.

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Print Queue stops jobs - help?

*One day I could print pdfs and the next I couldn't!*
I'm using Acrobat 7.0 Professional and everytime I try to print a pdf, from any programme, the Print Queue begins to print my file, it says opening Distiller and then the Print Queue stops, just like that! No reasons.
I have reinstalled Acrobat having first uninstalled it from the disc, this hasn't solved my problem.
I have repaired permissions, no solution here.
I have run Printer Setup Repair by Fixamac and that's not helped.
I have reset the printing system in Printer setup utility - still no help.
I have reinstalled the OS system from the original discs and still I cannot get the printer queue to print the job!
I have a Canon Pro 9000 printer and I can print perfectly well to that.
PLEASE can someone help me???
I've wasted half a day on this and have got nowhere.

The log shows that the first process to have trouble is the backend (transport) process "pdf700", which is the PDF distiller installed by Adobe Acrobat 7. I believe the rest of the errors are related to this process failing.
You mentioned that you deleted Acrobat, however I believe that this file may not have been deleted, or overwritten with the new installation. So I would run the the Acrobat Uninstaller and then check if this file gets left behind. If it does, then you can try manually removing this file.
You can see that the file is located in /usr/libexec/cups/backend. You can use the Finder to navigate to the folder. With a Finder window open, select Go > Go to Folder and then type that path above. This will open the backend folder where you will see the pdf700 file. Now, before you can delete it, you will need to change ownership from system to your account. Do a Get Info on the file (Cmd I) and in the new window, expand 'Ownership and Permissions'. You will see you have read-only rights. If you expand Details, then you will see that System is the owner. Next to this is a lock. If you click this you will be prompted for the administrators account/password. After entering this, you can change the owner to your account and then close the Get Info window. Now you will be able to delete the pdf700 file.
With the file removed, you can install Acrobat 7.x again. Of course, if the uninstaller does remove this file, then everything I mentioned above won't be required and of no help. I then recommend you check the Acrobat forums on Adobe's web site to see if there is any fixes mentioned there...

Photoshop suddenly does not print to Epson 3880 - PROBLEM: Cannot print from Photoshop After restart error message appears: - "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopen

PROBLEM: Cannot print from Photoshop
After restart error message appears:
— “There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.”
• All print commands are greyed out and unavailable — even to call up the printer commands cannot be done.
The printer printed fine until about 2 weeks ago when this error message appeared. Printing continues from Pages, I-photo, preview etc. — only Photoshop fails.
The printer has been turned on and off, as have open documents been closed and open etc.. Preferences reset. Repeatedly I have read through blogs and forums and attempted to contact Adobe — all without results
Epson support struggled to find reason and several solutions were tried and they assume this is an Adobe problem.
Running Mac Powerbook X 10.10.2 / Photoshop CS6 13.0.6.x64
Attempting unsuccessfully to print to Epson 3880
What Adobe support will be of help.
Robert Darling — 2/19, 20, 21,22,23/2015

Probably best to ask in Photoshop General Discussion
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Print queue stops automatically

when trying to print a document (from whichever program I've tried), the document appears to be sent to my printer (Lexmark Optra R plus), but then the print queue automatically stops. After I start the the print queue again, the printer works for some seconds, and then the print queue will stop again. It doesn't seem to be a problem related to the printer itself, as it is printing without problems when I send the document from another computer.
Any help is highly appreciated !
Stefan

Glad to have helped.
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10.4.6 (PPC) + iPhoto 6.0.4 + Epson CX4600 Print Queue stops

Trying to print to an Epson CX4600 all-in-one printer/scanner device from iPhoto 6.0.4 on an iMac G5 running OS X 10.4.6 causes the print queue to stop.
The CUPS error_log (with LogLevel = debug) says:
D [29/Jun/2006:04:32:06 -0400] [Job 2] fatal::internal error -30891
E [29/Jun/2006:04:32:06 -0400] PID 354 stopped with status 85!
I've tried deleting /Library/Printers/EPSON and /Library/Receipts/EpsonPrinterDrivers.pkg prior to reinstalling the Epson drivers from Tiger's install disks.
The printing system's been reset to delete all queues and printers.
The Epson's been added back using Printer Setup Utility -> Add -> Printer Browser -> More Printers... -> EPSON USB -> Add. (there's no option given to choose a Page Setup option in that dialog box, it's all greyed out)
Checked that the page setup, media size and type are all as they should be, and tried a different USB port (directly connecting - no hub)
Prints OK from TextEdit, but iPhoto's a no-no.
Anyone got a clue what the CUPS error message is trying to tell me? There's a full transcript of a failed printing attempt error log at http://web.org.uk/cupsfailed.txt if anyone's interested.
Two days spent trying to nail this one with no success.
Powerbook G4 1.5GHz 15in Mac OS X (10.4.6)

Turns out the solution was to use Printer Setup Repair from Fix-a-Mac.
Used it to backup the printing system, then pushed all its buttons and rebooted. Result, printer auto-detected and set up correctly and the iPhoto printing problem is apparently resolved.

Printer Sharing Stopped After 10.5.7 Update

Shortly after performing the 10.5.7 update to an Intel iMac, I discovered that it is no longer able to share its USB printer. Local/USB (from the iMac) printing works fine, but other computers find themselves either "Looking for printer name" (when using the same print queue as before), or "Unable to get printer status (Forbidden)!" if creating a new Bonjour printer entry. The print sharing settings all look fine and as before on the iMac.
The update on the iMac was very clean: Checked with Disk First Aid (DFA), rebooted into Safe Mode (shift key down), ran the Combo updater, checked with DFA again, and repaired permissions (nothing needed to be repaired). There was no hint of a problem, other than this. Unfortunately, this iMac is the household print server and I've been unable to restore functionality using every trick I know.
Does anyone have a suggestion as to how to troubleshoot this one?
Thank you.
Message was edited by: Steve Davidson

Susan M wrote:
Have you tried deleting the printer and then re-adding it? Also, Printer Sharing is selected?
Yes, thanks. I tried all the basics:
I created a new printer queue, and shared that one instead (better not to un-do something that is working). Same result.
I turned off Printer Sharing, rebooted, turned it back on again. Same story.
There is something very non-obvious going on here. I just can't put my finger on it.

Auto-close print queue windows after my job finishes?

Whenever I print something, a window for the printer opens up showing me the current print queue. That's great. What's not-so-great is me having to keep on closing those windows after they open.
Is there a way for those windows to close themselves after my print job finishes?
Thanks.

Thanks! (I haven't actually tested it yet, but I did bring the printer up in the dock and set the "Auto-Quit" function, so it at least seems plausible that it will work.)
Perhaps a new low in Apple UI design: an option -only- accessible via a Dock Menu?

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I have a LaserJet 3030 connected via a network to OS X. When I initiate a print, the icon of the 3030 comes into my dock and the item does print. The issue is that the icon stays open and does not close automatically, exactly how it would work on a PC. I want the "Print Queue" to close automatically. Does anyone know how to change this?
Thanks.

He's talking about the printer's icon in the dock, and I've found this setting to be less than entirely reliable; at least when dealing with HPs.

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we are having the problem when we updated the server to Tiger that the print queues do not hold the jobs now and can't figure out why is this. Any leads?
TIA

Hi Zavion,
à
I am just curious why I see different behavior between the servers even tho they are the exact same image and the print queue setup is the same as well.
Would you please let me confirm whether use the same account to do those operations when see that different behavior?
Meanwhile, please temporarily
disable firewall and antivirus program and then check if you still see the two different result.
If any update, please feel free to let me know.
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Hi,
i restartet the XI ( server rebbot) and now i have the problem, that messages not processed. In SXMB_MONI i see a green flag an the message is "Recorded" and it's "Waiting in Queue". Now i can unlock the queue by clicking the queue name. i have to do this twice for inbound and outbound. Befor rebooting it works fine, but now the queue only procced manual. when rebooting the server, there wer some test messages in queue.
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thanks
J.

Yes, I solved it.
i just folowed the post i posted, so:
Delete all queues in SMQ1 and SMQ2
Go in SXMB_ADM->Manage Queues
Register the queues
Regards
J.

PM G4 Tiger Printing queue stopped HP P1005

Power Mac G4 Tiger and HP Laserjet P1005. System Printing Prefs reset. Followed HP advice how to reinstall driver. Still stop the queue at printing time.
Jean-Louis

Hello, did you Repair Permissions & reboot after the Install?
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x
1. To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
2. Choose System Preferences from the Apple menu.
3. Choose Print & Fax from the View menu.
4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."     As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341

HP Laserjet Print Queue Stuck after completed

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Try http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&dlc=en&cc=us

Client stops print queue

I have approx 150 Panther and Tiger clients, both using Ethernet and 802.11G, print-served by a G5 Tiger Server. Often, a client user unintentionally somehow manages to stop the print queue, stopping print-services to that particular printer altogether. In order to find the offending client, I need to go around to each client to look for a printer icon in the Dock with a red exclamation point. Once found, I can restart the print queue from this client.
My questions are:
1) None of my users are advanced enough to purposefully stop the print queue. Is there a keyboard shortcut or print menu item that is easy to push by mistake - in other words, how can it be that my users repeatedly manage to accidentally stop my print queue? And how can set up my client to prevent accidental stops?
2) Is there a way I can restart the print queue from the server? Finding the offending client again and again can get a little tedious, and requires me to be present and available to do so, as none of my users are trained to restart the print queue from client.
Any thoughts are appreciated.
Regards,
Sigurd
G4 iBook, G4 iMac Mac OS X (10.4.5)
iBook G4, iMac G4, OSX Server Mac OS X (10.4.5)

Ah! This is what I had running:
#!/bin/bash
# This program deletes files older than 1 hour in /var/spool/cups
# and older than 5 minutes in /var/spool/cups/tmp .
# It also repairs permissions on SAMBA spool (for Windows printer sharing)
/usr/bin/find /private/var/spool/cups/ -type f -mmin +60 -delete
/usr/bin/find /private/var/spool/cups/tmp/ -type f -mmin +5 -delete
chmod 777 /var/spool/samba
Combine it with..
#!/bin/bash
/System/Library/StartupItems/PrintingServices/PrintingServices stop
rm -R /private/var/spool/cups/*
mkdir /private/var/spool/cups/tmp
/System/Library/StartupItems/PrintingServices/PrintingServices start
/usr/bin/enable `lpstat -p | grep 'disabled' | awk '{ print $2 }'`
And it might take care of itself.

Print jobs stopping for no reason

Hi,
For some reason print jobs simply stop when sent to server print queues. The client queue shows "Connecting to 192.168.1.201 at port 631..." when the job is sent, then it halts & the job sits in the queue.
I've tried recreating the queues by deleting the printers from the server system prefs, adding them in again (as both LPD and IPP) by specifying their IP addresses. Does it matter what I spec for the queue name? Is it better to use the default or something that matches
There's some suspicious stuff in the print service log (see below), such as "shared == 0" for each of the queues & the final "master LPR sharing state = 0" after rebooting the server. If these are the culprits, how do I change the sharing state?
I [21/Jan/2009:10:51:34 -0800] Starting Print Service (v10.4.140)
I [21/Jan/2009:10:51:34 -0800] Verifying server resources...
I [21/Jan/2009:10:51:34 -0800] ...restoring server default: UseNetworkPrinters = NO
D [21/Jan/2009:10:51:34 -0800] setting Use Network Printers = 0
I [21/Jan/2009:10:51:34 -0800] Starting sharing for service IPP
D [21/Jan/2009:10:51:34 -0800] setting IPP master sharing state = 1
D [21/Jan/2009:10:51:34 -0800] setting IPP sharing = 1
D [21/Jan/2009:10:51:34 -0800] setting IPP master sharing state = 1
D [21/Jan/2009:10:51:34 -0800] setting IPP sharing = 1
D [21/Jan/2009:10:51:34 -0800] setting IPP master sharing state = 1
D [21/Jan/2009:10:51:34 -0800] setting IPP sharing = 1
I [21/Jan/2009:10:51:34 -0800] Starting sharing for service LPR
D [21/Jan/2009:10:51:34 -0800] Registering queue "1st Lab - HP LJ4000 laser"; service = LPR; shared == 0.
D [21/Jan/2009:10:51:34 -0800] Registering queue "2nd Copy - Canon IR5055 copier"; service = LPR; shared == 0.
D [21/Jan/2009:10:51:34 -0800] Registering queue "2nd Staff - Brother HL8050 laser"; service = LPR; shared == 0.
D [21/Jan/2009:10:51:34 -0800] setting master LPR sharing state = 0
I [21/Jan/2009:10:51:34 -0800] Starting sharing for service SMB
D [21/Jan/2009:10:51:34 -0800] sync'd with smbd for configuration reload
I [21/Jan/2009:10:51:34 -0800] Starting sharing for service PAP
I [21/Jan/2009:10:51:34 -0800] Print Service startup completed
I [21/Jan/2009:12:14:10 -0800] Re-loading Print Service settings after restart.
D [21/Jan/2009:12:14:10 -0800] setting master LPR sharing state = 0
What am I doing wrong? Any help would be appreciated, even a pointer in the general direction.
Thanks,
Roland

Tiger: Start Applications/Utilities/Printer Setup Utlity
Menu: Printer Setup Utlity/Reset Printing System...
Leopard: System Prefs/Print & Fax/Right(Ctrl)-Click on Printer/Reset Printing System...

USB printer on Airport Express via Bonjour: print queue no longer works

This is a variation of similar postings on this forum, but hopefully provides more information to allow others to pinpoint the problem.
Have been using Intel iMac 10.4.8 now upgraded to 10.4.10. Two printers attached: 1 via USB and a 2nd via USB/Bonjour on Airport Express. Both working flawlessly. 2 days ago, an ADSL Internet outage occurred. When this was reestablished an hour or so later, everything was back to normal, EXCEPT that the USB/Bonjour/Airport printer no longer works. When jobs are sent to it, the printer queue stops and a red "!" appears in the dock on the queue. Restarting the queue just brings back the red "!" again.
Have done all the usual things:
1. Checked cables, restarted iMac, restarted printer, reset Airport.
2. Have confirmed the printer works find if moved to a direct USB port. So the problem is not the printer.
3. Have upgraded the Airport firmware to 6.3. Works just fine as a network access point. So the problem is not the Airport itself.
4. Have deleted, added the printer, renamed the printer - none of these things helped (this was suggested by some postings on the forum)
5. Have tried every combination of which item is powered up first (this was suggested by some postings on this forum)
Have confirmed (by checking CUPS Error Log, as well as by Internet Connection Diagnostics) that the problem is that the iMac can no longer connect to the printer when printing on the local host if it is connected via USB/Bonjour/Airport. However, it can find the printer for adding a printer during setup. So Bonjour is working, but the printing is not.
There are lots of similar postings of people having problems with printers previously working, but then stopping working on an Airport Expresss/Extreme. I hope the above scenario, which is a very simple network topology, and the fact that the iMac and printer and Airport all work correctly on their own, is of help. It does look as if the problem is in the Airport Extreme, and was triggered by the WAN outage, and not fixed by printer reinstallation or firmware upgrade.
Looking forward to someone with a clever suggestion...
LeslieB

What did you use to discover the printers on both Mac and PC. Did you use Bonjour for both?

Print Queue "Stopped" after restarting...

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