Print screen and Function "fn" key not working.Mute button stays red constantly.

Hi,
I bought an hp pavilion dv6-2154ca two weeks ago. It has windows 7 64-bit, nvidia Geforce 210m 1Gb graphics card, and my function "fn" key is not working at all. I downloaded the quick launch buttons driver a few days ago, according to the advice of an hp advisor, so any suggestions on how to get my fn key working.
My mute button stays red, even when the volume is on and i'm watching videos. This problem didn't exist until i downloaded the audio driver.
My print screen key doesn't work either, i got to know it when i was trying to print screen images for school work.
Thanks.

Woudl advise a BIOS upgrade when downgrading to Windows XP, the European BIOS driver for your version of notebook is;
[BIOS upgrade |http://uk.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=UK&selCategory =2&selFamily=2&selSeries=178&selProduct=784&selSho rtMod=null&language=13&selOS=10&selType=all&yearup load=&monthupload=&dayupload=&useDate=null&mode=al lMachines&search=&action=search&macId=&country=8&s electedLanguage=13&type=all&page=1&ID=65754&OSID=-1&driverLanguage=42]
When the BIOS has been installed, re-install the Hotkeys/Controls driver on the link below;
[Hotkeys/Controls driver |http://uk.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=UK&selCategory =2&selFamily=2&selSeries=178&selProduct=784&selSho rtMod=null&language=13&selOS=10&selType=all&yearup load=&monthupload=&dayupload=&useDate=null&mode=al lMachines&search=&action=search&macId=&country=8&s electedLanguage=13&type=all&page=1&ID=63996&OSID=1 0&driverLanguage=13]
Also would advise upgrading the common modules;
[common modules|http://uk.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=UK&selCategory =2&selFamily=2&selSeries=178&selProduct=784&selSho rtMod=null&language=13&selOS=10&selType=all&yearup load=&monthupload=&dayupload=&useDate=null&mode=al lMachines&search=&action=search&macId=&country=8&s electedLanguage=13&type=all&page=1&ID=63941&OSID=1 0&driverLanguage=42]
Good luck and let me know if you get it solved using these recommendations

Similar Messages

The message function on my Ipad just quit working. I was using it while in Mexico and it just quit. I have come home and synced my Ipad with Itunes and function still does not work. How do I get this function to work again?

The message function on my Ipad just quit working. I was using it while in Mexico and it just quit. I have come home and synced my Ipad with Itunes and function still does not work. How do I get this function to work again?

When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

Finger print sensor and SimplePass Software is not working

Hey there,
I have a HP Pavilion dv7-6c95dx and the finger print sensor and SimplePass Software is not working. I am unable to find the relevant drivers/etc from the HP website. Any advise would be appreciated. The device was purchased in the USA.
Thanks.
This question was solved.
View Solution.

Hi:
I believe this driver from the dv7t-7000 will work as well as the security software to register your fingerprint.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103013-1&cc=us&dlc=en&lc=en...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-117897-1&cc=us&dlc=en&lc=en...

Up and Down Arrow Keys Not Working

I have had the HP Pavilion g6t-1b00 CTO Notebook PC for a year or two now. I've been having a couple of problems with internet connectivity and putting my computer on "sleep".
However, few days ago, my keyboard randomly started acting weirdly. When I would try to type certain letter/numbers, they would come out differently.
Ex. pressing the space bar would show up " ./M" instead
I tried restarting my computer many times and installed a BiOS update which fixed all of my issues except for my up and down arrow keys. As of now, they have no function; I can't scroll with them and they don't seem to be taking on the role of another key. I have tried using the keys on different programs. Using the touch pad to scroll works but I still can't use the up and down keys.
Is there anyway to get the up and down arrow keys to work again?
This question was solved.
View Solution.

Hello Larasoft,
I understand you’re up and down arrow keys are not functioning, is that accurate? I will do all I can to help you with this issue.
I want you to access the setup menu to test the keys out, see instructions below.
1.       Shut down the computer.
2.       Locate the F10 key across the top.
3.       When you turn the computer back on immediately start tapping the F10 key repeatedly.
4.       If successful you should be on setup utility screen. What’s different about this is you can only use you arrow keys to navigate.
5.       Try working the arrow keys up and down on different menus and see if they work.
6.       Once you tested it press F9 to setup defaults and then press F10 to save and exit.
If I have been helpful or if you’d like to say thanks you can click the white star under my name to give me Kudos. I really appreciate it.
Please respond at your earliest convenience with you results.
Thanks
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

Keyboard delete and caps lock keys not working after update

Shortly after a windows update two keys, delete and caps lock do not work. I have tried the following
1. system restore..it says it cannot restore as a file is missing. I have used this function before without any problem.
2. Update key board driver (standard PS/2)..it says latest version is installed.
3. Uninstall and reinstall.
4. Reset using the remove batteryt hold down power key option.
The caps lock and delete does not work in Notepad or MS Word.
It seems unlikely that the two keys themselves are damaged as it is unlikely that they would both fail at the same time and the problem after the windows undate is suspicious.
I am using Windows 7 Home premium on a 64 bit HP G62.
help appreciated as ever
thanks
matyiii

matyiii wrote:
Thanks I am beginning to suspect the same thing. I will try keyboard replacement as a last resort.....no fun to buy a new key board and have the problem persist...
regards
Matyiii
Here's another test...since your laptop has USB ports get or borrow a USB keyboard and try it and if all those keys work and test then the results would mean your laptop keyboard has stop functioning as least you narrow done the problem.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

X240 F8 Wifi function (fn) key not working

Hi guys,
Just wondering if you guys have the same problem with the F8 wifi switch function key not working?
The F8 function key only works if I have the "Network" page opened on the right hand side (by clicking on the network logo on the task bar). It doesn't do anything if I just press it without that network page out.
Is it suppose to do that?

Hi Tomlaulau,
Welcome to Lenovo Community!
I’m sorry to hear that you are facing the issue with Wifi on ThinkPad X240.
This kind of issue occurs when there is error in the Power Management application. Hence we request you to check with updating the Power Management application from the drivers page.
If your system is installed with Windows 7 OS, then you have to install both Power Management and Power Manager Application.
Below is the link to enter the downloads page and install exact Power Management application accordingly, please click on "Select Product" then in "QUICK PATH" enter the MTM no. select the exact model.
http://support.lenovo.com/en_US/downloads/default.page#
Hope this helps. Do post back if issue persists!
Best regards,
Hemanth Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Home screen icons disappearing and 'hang up' key not working

My device is a Curve 9330 running OS 6.0 Bundle 1659. This phone has worked great for several months. I noticed that the red 'hang up' key stopped working a few days ago. Around that time, I installed a few apps which have worked fine, except I noticed that one, the New York Time Crossword, did not show up on the menu. I could run the app fine from AppWorld. Today, I noticed that my messages icon is gone.
I have uninstalled the apps I recently installed, and have performed several battery pulls. Nothing is fixing this. I cannot end a call and I cannot get my icons to appear (even in Show All mode).
Help!
Allen

Hello
Truthfully I'm a bit puzzled in how to assisst you.
1. Icon missing: let's try re-sending your service books: go to options > host routing table ....now click on menu key and register.
Now do a battery pull while phone is ON.
If this restores your missing icons...then make a call and see if it can be ended.
If End call still not working: make sure the key is properly seated in the housing (was the phone dropped) ....signs of this is key feeling "hard" and needing more pressure.
Tilt the phone and see if flush or just slightly raised....if it is press down on raised part it will click in.

Help - Alu Wirelss Keybaord and Macbook F keys not working

Hi all
I have recently purchased a new aluminium wireless keyboard - It's connected and working, trouble is though the new F key functions are not working.
e.g. when I press volume up (F12) on the wireless keyboard the dashboard opens!
Also the dashboard (F4) expose (F3) and brightness (F1 & F2) butons don't work on the wireless keyboard.
On top of that the standard volume and brightness etc F buttons on my Macbooks own keyboard don't work at all now!
Help!!!

Did you ever get any help on this issue?
I have a wireless keyboard that doesn't work on my Macbook. Ironically, the only keys that do work are the top row. Screen, Dashboard buttons etc.
I've connected it and paired it successfully, but the keys just don't seem to work. After a while, my mighty mouse (wireless) start acting funny, or the track pad button on the laptop itself stops working. Shutting of the keyboard at this point doesn't help and I need to reboot the computer.
I've taken it to Fortune Tower in Bangkok where they have a apple support center and he couldn't get it to work on his 17" mac book pro either. He wanted me to leave it, but I took it back to the international departure terminal of the Bangkok international airport, (had to wait for another flight to China to do this) and returned it to the store where I bought it. But they wanted to see the problem and I showed them that it didn't work. they brought out a new one and I wanted to verify that IT worked but same problems. I suggested that they connect it to another computer? Which they did, an Imac and it worked fine. Then they connected it to a Mac Book Pro and it worked fine there as well. Could this be a firmware update issue?
Anyone else having problems like this?
thanks,

Tried installing Windows Vista, cancelled install and now it won't boot from the OEM Vista DVD, all i get is BOOTMGR is missing error... Ctrl Alt Del to restart and when i turn the computer on i get a blank screen and pressing C is not working to boot....

Topic says it all...
My friend started a installation of Windows Vista, but pulled out after deleting all partitions...
So now i power it on, get a blank screen (seems a bit gray because of backlighting, should show the apple logo right?)...
Then after like 15-20sec it will throw out a:
BOOTMGR is missing
Press Ctrl+Alt+Del to restart
I have a OEM Windows Vista DVD in the drive, and i know... Windows 7 is better... but i'm not that fond of stealing software from Microsoft and i have 10 licenses for Vista...
I have tried pressing C while booting up but it doesn't work...
Does anyone here have a magic soloution for me, and no i will not install MacOS on it !!!

Deleting Boot Camp partitions the conventional way will not work . You must use the Boot Camp Assistant to remove a Boot Camp partition. Here is a link to the guide.
http://manuals.info.apple.com/en_US/Boot_Camp_Install-Setup_10.6.pdf
The way to restart is to hold down the option/alt key during startup* and then selecting the Mac OS. If you have a valid Boot Camp install of Windows it would show up during this type of start up.
* hold down immediately after pressing the power button and until the OS choice screen appears.
To summarize.
1 Use the above method to boot into Mac OS.
2 Download the instructions and read them.
3 Use Boot Camp Assistant to remove the partition.
4 Pick your friends more carefully.

Brightness and volume control keys not working with windows 7?

brightness, volume control and some other keys keys are not working with windows 7 with macbook pro retina. Can I fix it?

Welcome to the Apple Support Communities
Have you installed Boot Camp drivers? You need them to make your computer work properly on Windows, and to use your function keys as Play or Pause, volume and brightness keys.
To install them, follow these steps:
1. Press the X key while your Mac is starting to start into OS X.
2. Open Boot Camp Assistant and tick only the option to download Windows support software.
3. Windows support software will be downloaded and Boot Camp Assistant will ask you to burn it into a DVD or USB drive, so do it.
4. Start into Windows, insert the DVD or USB drive and install Boot Camp drivers. Your Mac and your volume and brightness keys will be working after installing the drivers

Left and right Arrow keys Not working now

My left and right arrow keys are not working properly now.
For example, when typing, left arrow does not produce the desired action (move cursor one spot to the left), and right arrow does not produce the desired action (move cursor one spot to the right). Also, control + left no longer activates spaces, and control + right no longer activates spaces.
Interestingly, in investigating the problem, I noticed that my shortcut keys for activating spaces and for activating expose had been changed (software update?). Before, I had set F5 (without pressing fn) for expose and had set F6 (without pressing fn) for spaces. Now, I noticed spaces was set back to the default of F8 (requiring fn).
The issue persists after shut down, and even when logged on to other users, e.g. Guest.
All other keys seem to be working fine, including the up and down arrows.
It is not hardware because fn + left + right produces the "[" character on the screen.
Any ideas?

You might want to post in the MacBook forums as this seems to be a hardware issue and those gurus hang out there. http://discussions.apple.com/category.jspa?categoryID=248

Portg R500 - Blue Screen and keyboard mouse are not working

Hi All,
I am using windows XP, well I was not any more due to below problem.
Laptop blue screened and now any time it goes to windows xp screen blue screen comes and reboot the system. Its not working in safe mode at all. Keyboard any mouse are not working. I cannot even go to BIOS.
I tried to plug a USB keyboard but still its same. I cannot even boot from CD.
Please could some one advise what do I need to do in order to resolve the problem.
Thanks in advance.
Nysoh

Hey,
How you can test it in safe mode if keyboard doesnt work? I mean before Windows starts you have to press F8 key and then go down to select safe mode. Therefore you need the keyboard
In your case I would try to remove the battery and AC/DC adapter for at least one hour. Then connect both devices again and make sure battery is fully charged. Start your notebook and try accessing the BIOS setup and load the default settings.
If Windows doesnt start you have to do a recovery installation I think. Some Windows files might be muddled up

Keyboard: audio and Brightness control keys not working with or without fn

The Keys for controling Audio and Brightness (F1-F5) do not work.
Also combined with pressing the "fn" key the keys do not work.
So i only control audio with the remote control or the slider in the menubar.
Making a reboot with deleting pram didn't help.
I'm running the up to date version of leopard on a macbook pro (core2duo).
I also searched in the forum for this problem.
I oten read about "sytem control"-"keyboard and mouse"-"keyboard" and the F1, F2, etc. to use as...
but switching this button on or off doesn't change anything.

problem solved:
the couse was the software update 1.1 for macbook pro, because there i had the problem like in this thread: http://discussions.apple.com/thread.jspa?messageID=6142512&#6142512
and did the solution like that, but there i maybe made some mistakes with renaming and copying, so i rinstalled the update and renamed it a copied to plugins, and now all works as it should.
thanks for help

Sound and Keyboard Illumination Keys Not Working!!!

This is very strange...
I just spent a few days in the hospital. Fortunately, one of the amenities provided was free Wi-Fi. As it turned out, many people took turns using my Powerbook while I wasn't using it myself.
Most of the people that were there visiting, are not Mac-savvy, and when I got my Powerbook back, I discovered a strange surprise.
I have no sound. But it goes further than that, because the sound keys have been completely disabled! So have the keyboard illumination keys!
The icon is grayed out, and there is a circle, with a slash through it, beneath.
Here's a pic:
http://homepage.mac.com/theconfuzed1/.Pictures/misc/no_sound.png
I can't for the life of me, figure out how to fix this!
I am running 10.5.2 on a Powerbook G$
Message was edited by: Robby Cochran

Hi,
Try this:
The little 'do not enter' symbol you see means that is turned off...
For sound, the F3 key toggles the sound on and off (but does not adjust the volume). If the sound is on, the F4 key turns the volume down, and the F5 key turns the volume up. But with this, the F3 has to be touched to be on, and that symbol will disappear... then use the F5 key (you have to keep tapping it for it to move the volume. Only tap the F3 key once to turn it on, and once to turn it off.
The keyboard is much the same way. The F8 key turns it on or off, while the F9 lowers the intensity and the F10 raises the intensity. Again, one tap on the F8 for on and another for off... with multiple taps on the F9 and F10 to decrease or increase illumination.
That same screen you saw, should be seen but with hash-marks either grey (off) or white (on)... for both. While the sound has the arching sound waves from the horn if it is on, not when it's off. The keyboard has the curved hash marks around the top.
You do have it, if that screen shows... it's just to keep tapping the F5 and the F10 to increase both so you can see/hear the effects.
Enjoy

Delete and caps lock keys not working?

my delete and caps lock keys are not working after they previously did before i shut my computer down,any suggestions?

Take it to an Apple store or AASP.

Print screen and Function "fn" key not working.Mute button stays red constantly.

Similar Messages

Maybe you are looking for