Print Shortcut does not use set Print Defaults

Hi there!
I have a question regarding using the Print Command in Mac's version of Office.  I will try my best to describe the issue.
I have a user who wants his default print settings to include 1-sided printing.  If he goes and sets up the feature like that and then saves those settings as his default print settings it prints 1-sided printouts when he selects File>Print or Cmd>Print.  It does not print 1-sided however, if he selects the Print Command shortcut (the little printer button shortcut).
I attempted to remove the shortcut and re-add it, being sure to select the shortcut whose description included using the default print settings but it still won't work.  Anyone seen this before?  Any thoughts?
Thanks!

Hmmm, wondering what I was thinking now... I don't see a way to set double sided there!?
I guess you're stuck using CMD+p, if that works.

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    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

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