Print spooler crashes whenever I try to print to Deskjet F4280 over the network.
Greetings,
I have a nice and cheap F4280 connected to my computer via USB. My computer is running Windows XP SP3 (downgraded from Vista, had the same problem with Vista as well). I can print fine from my printer, but whenever I try to print from a laptop over the wireless network, the print spooler on my computer crashes and the F4280 doesn't do anything.
I downloaded a Microsoft tool to restart the print spooler, but when I resend the document to the printer over the netword, the spooler drashes again.
I've downloaded all the latest drivers, and attempted to run the critical patch, but an error message said I was already up to date and didn't need to install it.
Does anyone have any ideas?
Resolution/Fix:
You first need to clear out your print queue to prevent the print spooler from crashing again.
On the computer designated as the server do the following:
Stop the printer spool service by right clicking on your My Computer icon and selecting "Manage"
Expand "Services and Applications" and the click on services
Browse through the list of services and find "Printer Spooler".
Right click on the "Print Spooler" service and select "Stop" if Stop is grayed out or disabled and "Start" is an available option, then the service is already stopped.
Go to the c:\Windows\System32\Spool\Printers folder
You should see some files in this directory with a .SHD file extension or a .SPL extension you will want to delete these. In some cases you may see other files in this directory as well, and in general it is safe to delete them. Files besides the .SHD and .SPL should be backed up before you delete them to be safe.
You may either reboot the computer or Start the "Print Spooler" service manually.
Once your print spool is clear you can now proceed with the following on the server computer:
Click on Start then control panel, and then Printer and Faxes
Right click on the HP Deskjet F4280 printer and select Properties
Click on the Advanced tab
Uncheck "Enable advanced printing features"
Click the OK button
You should now be able to print fine from any computer on the network
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__TEXT 0000000100eb3000-00000001011a6000 [ 3020K] r-x/rwx SM=COW /Applications/Mail.app/Contents/MacOS/Mail
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebKit2 0x000000011079e293 -[WKView(Private) printOperationWithPrintInfo:forFrame:] + 231
1 com.apple.mail 0x00000001010c0ecf 0x100eb3000 + 2154191
2 com.apple.Foundation 0x0000000103683cb7 __NSFireDelayedPerform + 333
3 com.apple.CoreFoundation 0x00000001060633e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
4 com.apple.CoreFoundation 0x0000000106062f1f __CFRunLoopDoTimer + 1151
5 com.apple.CoreFoundation 0x00000001060d45aa __CFRunLoopDoTimers + 298
6 com.apple.CoreFoundation 0x000000010601e6a5 __CFRunLoopRun + 1525
7 com.apple.CoreFoundation 0x000000010601de75 CFRunLoopRunSpecific + 309
8 com.apple.HIToolbox 0x0000000109095a0d RunCurrentEventLoopInMode + 226
9 com.apple.HIToolbox 0x00000001090957b7 ReceiveNextEventCommon + 479
10 com.apple.HIToolbox 0x00000001090955bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
11 com.apple.AppKit 0x0000000103ed024e _DPSNextEvent + 1434
12 com.apple.AppKit 0x0000000103ecf89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
13 com.apple.AppKit 0x0000000103ec399c -[NSApplication run] + 553
14 com.apple.AppKit 0x0000000103eae783 NSApplicationMain + 940
15 libdyld.dylib 0x00000001063f85fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000106592662 kevent64 + 10
1 libdispatch.dylib 0x00000001063c2421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00000001063c2136 _dispatch_mgr_thread + 52
Thread 2:: -[AttachmentManager _synchronouslyPurgeAttachments] Dispatch queue: NSOperationQueue 0x608000032c40
0 libsystem_kernel.dylib 0x000000010659178e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00000001066a4001 _pthread_rwlock_lock + 494
2 com.apple.Mail.framework 0x0000000101f7bbeb +[MFLibrary _checkOutDBHandleForWriting:isPrivileged:] + 381
3 com.apple.Mail.framework 0x0000000101f7acd1 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1020
4 com.apple.Mail.framework 0x0000000101f63782 +[MFLibrary sendMessagesMatchingQuery:to:options:] + 319
5 com.apple.Mail.framework 0x0000000101f7358e +[MFLibrary sendMessagesMatchingCriterion:to:options:searchType:async:] + 483
6 com.apple.Mail.framework 0x0000000101f74a1a +[MFLibrary messagesMatchingCriterion:options:searchType:] + 104
7 com.apple.Mail.framework 0x0000000101f68291 +[MFLibrary messagesWithMessageIDHeader:] + 140
8 com.apple.mail 0x0000000100f311f4 0x100eb3000 + 516596
9 com.apple.mail 0x0000000100f30eea 0x100eb3000 + 515818
10 com.apple.CoreFoundation 0x0000000105fe79ac __invoking___ + 140
11 com.apple.CoreFoundation 0x0000000105fe7814 -[NSInvocation invoke] + 308
12 com.apple.MailCore 0x00000001022847a4 -[MCMonitoredInvocation invoke] + 211
13 com.apple.MailCore 0x00000001022a7448 -[MCThrowingInvocationOperation main] + 40
14 com.apple.MailCore 0x000000010224bb28 -[_MCInvocationOperation main] + 332
15 com.apple.Foundation 0x00000001036278a1 -[__NSOperationInternal _start:] + 631
16 com.apple.Foundation 0x000000010362754b __NSOQSchedule_f + 64
17 libdispatch.dylib 0x00000001063c028d _dispatch_client_callout + 8
18 libdispatch.dylib 0x00000001063c47e3 _dispatch_async_redirect_invoke + 154
19 libdispatch.dylib 0x00000001063c028d _dispatch_client_callout + 8
20 libdispatch.dylib 0x00000001063c2082 _dispatch_root_queue_drain + 326
21 libdispatch.dylib 0x00000001063c3177 _dispatch_worker_thread2 + 40
22 libsystem_pthread.dylib 0x00000001066a1ef8 _pthread_wqthread + 314
23 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 3:: -[MFLibraryStore openSynchronously] Dispatch queue: NSOperationQueue 0x60800022f3c0
0 libsystem_kernel.dylib 0x0000000106592962 pread + 10
1 libsqlite3.dylib 0x00000001075571d4 unixRead + 100
2 libsqlite3.dylib 0x000000010757d5ee readDbPage + 478
3 libsqlite3.dylib 0x000000010757c18d sqlite3PagerAcquire + 349
4 libsqlite3.dylib 0x00000001075b18f7 sqlite3BtreeMovetoUnpacked + 1143
5 libsqlite3.dylib 0x000000010759750c sqlite3VdbeExec + 4284
6 libsqlite3.dylib 0x000000010759540a sqlite3_step + 666
7 com.apple.Mail.framework 0x0000000101f638cd __50+[MFLibrary sendMessagesMatchingQuery:to:options:]_block_invoke + 257
8 com.apple.Mail.framework 0x0000000101f7ae05 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1328
9 com.apple.Mail.framework 0x0000000101f63782 +[MFLibrary sendMessagesMatchingQuery:to:options:] + 319
10 com.apple.Mail.framework 0x0000000101f7358e +[MFLibrary sendMessagesMatchingCriterion:to:options:searchType:async:] + 483
11 com.apple.Mail.framework 0x0000000101f928f2 -[MFLibraryStore openSynchronouslyUpdatingMetadata:returnRetainedMessages:] + 546
12 com.apple.Mail.framework 0x0000000101f92602 -[MFLibraryStore openSynchronouslyUpdatingMetadata:] + 161
13 com.apple.CoreFoundation 0x0000000105fe79ac __invoking___ + 140
14 com.apple.CoreFoundation 0x0000000105fe7814 -[NSInvocation invoke] + 308
15 com.apple.MailCore 0x00000001022847a4 -[MCMonitoredInvocation invoke] + 211
16 com.apple.MailCore 0x00000001022a7448 -[MCThrowingInvocationOperation main] + 40
17 com.apple.MailCore 0x000000010224bb28 -[_MCInvocationOperation main] + 332
18 com.apple.Foundation 0x00000001036278a1 -[__NSOperationInternal _start:] + 631
19 com.apple.Foundation 0x000000010362754b __NSOQSchedule_f + 64
20 libdispatch.dylib 0x00000001063c028d _dispatch_client_callout + 8
21 libdispatch.dylib 0x00000001063c47e3 _dispatch_async_redirect_invoke + 154
22 libdispatch.dylib 0x00000001063c028d _dispatch_client_callout + 8
23 libdispatch.dylib 0x00000001063c2082 _dispatch_root_queue_drain + 326
24 libdispatch.dylib 0x00000001063c3177 _dispatch_worker_thread2 + 40
25 libsystem_pthread.dylib 0x00000001066a1ef8 _pthread_wqthread + 314
26 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 4:: Dispatch queue: [MFLibrary writeQueue]
0 libsystem_kernel.dylib 0x00000001065917ee __psynch_rw_wrlock + 10
1 libsystem_pthread.dylib 0x00000001066a400e _pthread_rwlock_lock + 507
2 com.apple.Mail.framework 0x0000000101f7bbe4 +[MFLibrary _checkOutDBHandleForWriting:isPrivileged:] + 374
3 com.apple.Mail.framework 0x0000000101f7acd1 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1020
4 com.apple.Mail.framework 0x0000000101f4e036 +[MFLibrary commitSynchronouslyPostingMessages:postFlags:postingOldFlagsByMessage:] + 644
5 com.apple.Mail.framework 0x0000000101f93c43 __59-[MFLibraryStore async_setFlagsFromDictionary:forMessages:]_block_invoke + 435
6 com.apple.Foundation 0x00000001036480b5 -[NSBlockOperation main] + 75
7 com.apple.MailCore 0x00000001022a71a4 -[MCTaskOperation main] + 642
8 com.apple.Foundation 0x00000001036278a1 -[__NSOperationInternal _start:] + 631
9 com.apple.Foundation 0x000000010362754b __NSOQSchedule_f + 64
10 libdispatch.dylib 0x00000001063c028d _dispatch_client_callout + 8
11 libdispatch.dylib 0x00000001063c47e3 _dispatch_async_redirect_invoke + 154
12 libdispatch.dylib 0x00000001063c028d _dispatch_client_callout + 8
13 libdispatch.dylib 0x00000001063c2082 _dispatch_root_queue_drain + 326
14 libdispatch.dylib 0x00000001063c3177 _dispatch_worker_thread2 + 40
15 libsystem_pthread.dylib 0x00000001066a1ef8 _pthread_wqthread + 314
16 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x000000010658da1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010658cd18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000010601ef15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000010601e539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000010601de75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x000000010407005e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00000001066a0899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00000001066a072a _pthread_start + 137
8 libsystem_pthread.dylib 0x00000001066a4fc9 thread_start + 13
Thread 6:: Dispatch queue: NSOperationQueue 0x608000c2ec40
0 libsystem_kernel.dylib 0x000000010659178e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00000001066a4001 _pthread_rwlock_lock + 494
2 com.apple.Mail.framework 0x0000000101f7bbeb +[MFLibrary _checkOutDBHandleForWriting:isPrivileged:] + 381
3 com.apple.Mail.framework 0x0000000101f7acd1 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1020
4 com.apple.Mail.framework 0x0000000101f63782 +[MFLibrary sendMessagesMatchingQuery:to:options:] + 319
5 com.apple.Mail.framework 0x0000000101f7358e +[MFLibrary sendMessagesMatchingCriterion:to:options:searchType:async:] + 483
6 com.apple.Mail.framework 0x0000000101f74a1a +[MFLibrary messagesMatchingCriterion:options:searchType:] + 104
7 com.apple.mail 0x0000000100f1e0f2 0x100eb3000 + 438514
8 com.apple.Foundation 0x00000001036480b5 -[NSBlockOperation main] + 75
9 com.apple.Foundation 0x00000001036278a1 -[__NSOperationInternal _start:] + 631
10 com.apple.Foundation 0x000000010362754b __NSOQSchedule_f + 64
11 libdispatch.dylib 0x00000001063c028d _dispatch_client_callout + 8
12 libdispatch.dylib 0x00000001063c47e3 _dispatch_async_redirect_invoke + 154
13 libdispatch.dylib 0x00000001063c028d _dispatch_client_callout + 8
14 libdispatch.dylib 0x00000001063c2082 _dispatch_root_queue_drain + 326
15 libdispatch.dylib 0x00000001063c3177 _dispatch_worker_thread2 + 40
16 libsystem_pthread.dylib 0x00000001066a1ef8 _pthread_wqthread + 314
17 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 7:: +[MFLibrary commitSynchronously] Dispatch queue: NSOperationQueue 0x608000032c40
0 libsystem_kernel.dylib 0x00000001065917ee __psynch_rw_wrlock + 10
1 libsystem_pthread.dylib 0x00000001066a400e _pthread_rwlock_lock + 507
2 com.apple.Mail.framework 0x0000000101f7bbe4 +[MFLibrary _checkOutDBHandleForWriting:isPrivileged:] + 374
3 com.apple.Mail.framework 0x0000000101f7acd1 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1020
4 com.apple.Mail.framework 0x0000000101f4e036 +[MFLibrary commitSynchronouslyPostingMessages:postFlags:postingOldFlagsByMessage:] + 644
5 com.apple.CoreFoundation 0x0000000105fe79ac __invoking___ + 140
6 com.apple.CoreFoundation 0x0000000105fe7814 -[NSInvocation invoke] + 308
7 com.apple.MailCore 0x00000001022a7448 -[MCThrowingInvocationOperation main] + 40
8 com.apple.MailCore 0x000000010224bb28 -[_MCInvocationOperation main] + 332
9 com.apple.Foundation 0x00000001036278a1 -[__NSOperationInternal _start:] + 631
10 com.apple.Foundation 0x000000010362754b __NSOQSchedule_f + 64
11 libdispatch.dylib 0x00000001063c028d _dispatch_client_callout + 8
12 libdispatch.dylib 0x00000001063c47e3 _dispatch_async_redirect_invoke + 154
13 libdispatch.dylib 0x00000001063c028d _dispatch_client_callout + 8
14 libdispatch.dylib 0x00000001063c2082 _dispatch_root_queue_drain + 326
15 libdispatch.dylib 0x00000001063c3177 _dispatch_worker_thread2 + 40
16 libsystem_pthread.dylib 0x00000001066a1ef8 _pthread_wqthread + 314
17 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x0000000106591e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001066a1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x000000010658da1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010658cd18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000010601ef15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000010601e539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000010601de75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x0000000103686967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x000000010368676b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00000001066a0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00000001066a072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00000001066a4fc9 thread_start + 13
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00000001065919aa __select + 10
1 com.apple.CoreFoundation 0x000000010606aa03 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00000001066a0899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00000001066a072a _pthread_start + 137
4 libsystem_pthread.dylib 0x00000001066a4fc9 thread_start + 13
Thread 11:: Dispatch queue: NSOperationQueue 0x608000c2ec40
0 libsystem_kernel.dylib 0x000000010659178e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00000001066a4001 _pthread_rwlock_lock + 494
2 com.apple.Mail.framework 0x0000000101f7bbeb +[MFLibrary _checkOutDBHandleForWriting:isPrivileged:] + 381
3 com.apple.Mail.framework 0x0000000101f7acd1 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1020
4 com.apple.Mail.framework 0x0000000101f63782 +[MFLibrary sendMessagesMatchingQuery:to:options:] + 319
5 com.apple.Mail.framework 0x0000000101f7358e +[MFLibrary sendMessagesMatchingCriterion:to:options:searchType:async:] + 483
6 com.apple.Mail.framework 0x0000000101f74a1a +[MFLibrary messagesMatchingCriterion:options:searchType:] + 104
7 com.apple.mail 0x0000000100f1e0f2 0x100eb3000 + 438514
8 com.apple.Foundation 0x00000001036480b5 -[NSBlockOperation main] + 75
9 com.apple.Foundation 0x00000001036278a1 -[__NSOperationInternal _start:] + 631
10 com.apple.Foundation 0x000000010362754b __NSOQSchedule_f + 64
11 libdispatch.dylib 0x00000001063c028d _dispatch_client_callout + 8
12 libdispatch.dylib 0x00000001063c47e3 _dispatch_async_redirect_invoke + 154
13 libdispatch.dylib 0x00000001063c028d _dispatch_client_callout + 8
14 libdispatch.dylib 0x00000001063c2082 _dispatch_root_queue_drain + 326
15 libdispatch.dylib 0x00000001063c3177 _dispatch_worker_thread2 + 40
16 libsystem_pthread.dylib 0x00000001066a1ef8 _pthread_wqthread + 314
17 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 12:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x000000010658da1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010658cd18 mach_msg + 64
2 com.apple.QuartzCore 0x00000001051da377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00000001051da2ad thread_fun + 25
4 libsystem_pthread.dylib 0x00000001066a0899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00000001066a072a _pthread_start + 137
6 libsystem_pthread.dylib 0x00000001066a4fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x0000000106591e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001066a1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 14:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x0000000106591716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00000001066a2c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010bee2cc5 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore 0x000000010bed7f5f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00000001066a0899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00000001066a072a _pthread_start + 137
6 libsystem_pthread.dylib 0x00000001066a4fc9 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x0000000106591716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00000001066a2c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010bee3737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010bee35c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010bed7f5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00000001066a0899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00000001066a072a _pthread_start + 137
7 libsystem_pthread.dylib 0x00000001066a4fc9 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x0000000106591716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00000001066a2c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010bee3737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010bee35c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010bed7f5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00000001066a0899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00000001066a072a _pthread_start + 137
7 libsystem_pthread.dylib 0x00000001066a4fc9 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x0000000106591716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00000001066a2c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010bee3737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010bee35c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010bed7f5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00000001066a0899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00000001066a072a _pthread_start + 137
7 libsystem_pthread.dylib 0x00000001066a4fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x0000000106591e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001066a1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x0000000106591e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001066a1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x0000000106591e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001066a1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x0000000106591e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001066a1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x0000000106591e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001066a1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001066a4fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000120 rbx: 0x00007fff5ed4a368 rcx: 0x00007f8b59811278 rdx: 0x0000000000000001
rdi: 0x00007f8b595c4280 rsi: 0x000000011088be98 rbp: 0x00007fff5ed4a3a0 rsp: 0x00007fff5ed4a360
r8: 0x000000000000001a r9: 0x00007f8b59500000 r10: 0x0000000000000000 r11: 0x00000001044baff3
r12: 0x00007f8b595c4280 r13: 0x0000000000000000 r14: 0x0000000000000060 r15: 0x0000000000000098
rip: 0x000000011079e293 rfl: 0x0000000000010246 cr2: 0x0000000000000048
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100eb3000 - 0x1011a5fff com.apple.mail (7.3 - 1878.6) <84C51E40-00C5-3710-8A99-04A0F6D078F5> /Applications/Mail.app/Contents/MacOS/Mail
0x1012a7000 - 0x1012a8ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x1012b1000 - 0x1014faff7 com.apple.AddressBook.framework (8.0 - 1371) <86409BC9-C2EB-3BBC-8F4D-43DCA2B23C5D> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x10176d000 - 0x101831ff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x1018bd000 - 0x1018d8ff7 com.apple.CalendarStore (7.0 - 1366) <27072D7F-8281-3958-A66C-3A3F862F3458> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x1018f0000 - 0x1018f0fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x1018f7000 - 0x101901ff7 com.apple.corerecents (1.0 - 1) <0F44FFB3-8C65-3565-9262-CF6FA0AE0C8A> /System/Library/PrivateFrameworks/CoreRecents.framework/Versions/A/CoreRecents
0x101912000 - 0x1019f6fff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x101abe000 - 0x101ac8ff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x101ada000 - 0x101b0fffb com.apple.datadetectors (5.0 - 246.0) <1C4C33FE-F364-3DBA-A1BC-4A53E594CFD3> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x101b35000 - 0x101b37fff apop.so (170.1) <97DD24EE-D5F4-34EB-B521-D7BA883D2606> /usr/lib/sasl2/apop.so
0x101b3b000 - 0x101b40fff com.apple.EmailAddressing (7.3 - 1878.6) <AB4C59AB-A5A7-3514-820D-11C5DAB24DAF> /System/Library/PrivateFrameworks/EmailAddressing.framework/Versions/A/EmailAdd ressing
0x101b4a000 - 0x101b9dff7 com.apple.ical.EventKit (2.0 - 154) <34C0DAD6-763D-3760-93BA-54C5DC7D81DA> /System/Library/Frameworks/EventKit.framework/Versions/A/EventKit
0x101bee000 - 0x101bf0fff libanonymous.2.so (170) <D1297C21-A57B-311E-9006-C3FB8689849A> /usr/lib/sasl2/libanonymous.2.so
0x101bf5000 - 0x101c3dff7 com.apple.ExchangeWebServices (4.0 - 193) <867EDAF0-5863-397E-BA75-855878D68949> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x101cd2000 - 0x101d29ff7 com.apple.IMAP (7.3 - 1878.6) <326F679E-7ADF-38BB-9EAD-BD08FA65573E> /System/Library/PrivateFrameworks/IMAP.framework/Versions/A/IMAP
0x101d79000 - 0x101dc8ff7 com.apple.framework.internetaccounts (2.1 - 210) <D7175985-03A5-315B-B788-FBDC0019B0EA> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x101e17000 - 0x101e83fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x101eb9000 - 0x1020cffff com.apple.Mail.framework (7.3 - 1878.6) <C617BE97-1D88-380F-B6EC-6D33485A44D0> /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
0x102226000 - 0x1022cfff7 com.apple.MailCore (7.3 - 1878.6) <ED4787DA-CBFC-3216-BE76-999597FF725C> /System/Library/PrivateFrameworks/MailCore.framework/Versions/A/MailCore
0x102357000 - 0x102360ff7 com.apple.MailService (7.3 - 1878.6) <9D8CEFF2-6ABD-3654-B70D-D878BB61EBD3> /System/Library/PrivateFrameworks/MailService.framework/Versions/A/MailService
0x10236f000 - 0x102371fff libcrammd5.2.so (170) <940A42FC-C634-354E-AD74-691CD90A1427> /usr/lib/sasl2/libcrammd5.2.so
0x102376000 - 0x1023b4ff7 com.apple.MailUI (7.3 - 1878.6) <2D08FD02-754E-3197-AB5F-7DF58946BF67> /System/Library/PrivateFrameworks/MailUI.framework/Versions/A/MailUI
0x1023e8000 - 0x102428fff com.apple.PassKit (1.0 - 1) <CE4A0FC6-6E65-38AC-BC8E-74821D713B43> /System/Library/PrivateFrameworks/PassKit.framework/Versions/A/PassKit
0x102454000 - 0x102495fff com.apple.PerformanceAnalysis (1.47 - 47) <7B73DFF4-75DB-3403-80D2-0F3FE48764C3> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x102cea000 - 0x102e2bfff com.apple.QTKit (7.7.3 - 2826.19) <E634E6EC-2C7A-3F86-997B-CFC5D9F89E6B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x102f41000 - 0x102f41fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x102f49000 - 0x1031a3ff9 com.apple.security (7.0 - 55471.14.8) <EA03E140-2509-3A07-8440-2DC97C0D478B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x1032ef000 - 0x10331dff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x10334e000 - 0x10334eff7 com.apple.frameworks.SleepServices (1.1 - 1.1) <4D9C44FF-5403-3372-A90E-CBF2A34D7CE7> /System/Library/PrivateFrameworks/SleepServices.framework/Versions/A/SleepServi ces
0x103354000 - 0x1033a6ff7 com.apple.Suggestions (3.0 - 137.1) <B7E5B685-C6A4-35DB-BA0A-8DBA2BF4ADF6> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x1033ee000 - 0x1033f0fff login.so (170) <7D801D4E-A1A4-32FC-BF2E-9F25DB902523> /usr/lib/sasl2/login.so
0x1033f5000 - 0x10352bffd com.apple.WebKit (9537 - 9537.77.4) <A0291E16-4ED9-30E8-B9A2-DB836778EE9E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x103620000 - 0x10391efff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x103b5f000 - 0x103d0cf27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x103d2f000 - 0x103d30ff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x103d3a000 - 0x103e40ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x103eac000 - 0x104a22ff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1051a9000 - 0x1051a9fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x1051ac000 - 0x1051acfff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x1051b3000 - 0x10534fff3 com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x105426000 - 0x105428fff libplain.2.so (170) <E9C3B22A-5958-3869-B778-55948D1EC2B7> /usr/lib/sasl2/libplain.2.so
0x10542c000 - 0x1054eeff5 com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x10555c000 - 0x105e7c32b com.apple.CoreGraphics (1.600.0 - 599.25.10.1) <EC14B831-96BB-3A50-A451-E36BDC8F59FB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x105fae000 - 0x106193fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10630a000 - 0x10630eff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x106316000 - 0x106320fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x10632e000 - 0x106330fff pwauxprop.so (400.1) <B95FA3F5-0EE9-335E-BBC7-FDEDEB7F18F0> /usr/lib/sasl2/pwauxprop.so
0x106335000 - 0x10633cfff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x10634d000 - 0x106354ffb libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib
0x10635b000 - 0x10635cff9 +cl_kernels (???) <312142D0-2B25-4407-97A9-144D7E661C71> cl_kernels
0x10635f000 - 0x1063adfff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x1063bf000 - 0x1063d9fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x1063f5000 - 0x1063f8ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x106402000 - 0x106402ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x106407000 - 0x106408fff com.apple.AddressBook.LocalSourceBundle (8.0 - 1371) <B3C35936-EE5F-3C40-95FF-2AE6C5D35638> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x10640d000 - 0x106414ff8 liblaunch.dylib (842.92.1) <A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A> /usr/lib/system/liblaunch.dylib
0x10641c000 - 0x106421fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x106427000 - 0x106429fff shadow_auxprop.so (170.1) <E02127CB-F9C0-3E3B-ABBB-473EC0CB6DE7> /usr/lib/sasl2/shadow_auxprop.so
0x10642e000 - 0x106430ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x10643c000 - 0x10643dffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x106443000 - 0x106444ffa +cl_kernels (???) <882168A7-9399-4DA3-BF3F-50F0A7FA8CF1> cl_kernels
0x106449000 - 0x10645aff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x106464000 - 0x106464ffd +cl_kernels (???) <05B0D653-AB87-4F4E-83FF-80FD2817D0D1> cl_kernels
0x106469000 - 0x10646aff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x10646f000 - 0x1064f8ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x106524000 - 0x106526ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x10652c000 - 0x106534fff libsystem_dnssd.dylib (522.92.1) <17B03FFD-92C5-3282-9981-EBB28B456207> /usr/lib/system/libsystem_dnssd.dylib
0x10653b000 - 0x10653bfff +cl_kernels (???) <24968F41-9EB1-485D-A88A-CC5606534204> cl_kernels
0x10653e000 - 0x106565ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x10657c000 - 0x106598ff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x1065bf000 - 0x1065eefd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x1065fc000 - 0x106617ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x106622000 - 0x106649ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x106665000 - 0x106667fff smb_nt.so (170.1) <B508FD03-CE31-3B93-91D7-440BEDAD9581> /usr/lib/sasl2/smb_nt.so
0x10666c000 - 0x106675ff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x106684000 - 0x10668aff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x10669f000 - 0x1066a6ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x1066b6000 - 0x1066b7fff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x1066bf000 - 0x1066c3ff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
0x1066d0000 - 0x1066d1fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x1066db000 - 0x1066e0ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x1066e7000 - 0x10670bfff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x10672e000 - 0x106770ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x10678b000 - 0x1067b4ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x1067c7000 - 0x106819fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x106876000 - 0x1068dafff com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x106919000 - 0x10691afee +cl_kernels (???) <2AB97CA6-4A22-4A1A-BB84-78677F24FDB1> cl_kernels
0x10691c000 - 0x106930fff com.apple.aps.framework (4.0 - 4.0) <2D42DCDD-055E-3EE1-97F8-FC447B495D3E> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x10694d000 - 0x10694efff com.apple.AddressBook.ContactsData (8.0 - 1371) <917BFD6E-9489-36FE-BFFD-DA29B0183686> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x106959000 - 0x10695ffff com.apple.AddressBook.ContactsFoundation (8.0 - 1371) <59351927-BCFF-3B94-AD1B-4C3DE6A8FD73> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x10696f000 - 0x106972fff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x106979000 - 0x106979fe7 +cl_kernels (???) <6D01F3E2-B08C-4485-AC26-DCBCA82F131E> cl_kernels
0x10697b000 - 0x106986ff7 com.apple.DirectoryService.Framework (10.9 - 173.90.1) <B62B1994-1874-3F8D-B62E-589E6F6534C9> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x106990000 - 0x106991fe2 +cl_kernels (???) <8AA415C8-6Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Pages Crashes Everytime I try to Print
Sorry, I have all kinds of problems, don't I?
My macbook (which is posessed, I swear) consistently crashes everytime I try to print the document I need for tomorrow on Pages. Any other Pages document will print just fine, but this one document always results with the same message after I try to print:
The application Pages quit unexpectedly after it was reopened. Mac OS X and other applications are not affected. Click Try Again to temporarily restore the applicaton's default settings and open it again. Click report to see more details or send a report to apple.
I've tried copying and pasting it into blank documents. I've tried copying a single page from it into a blank document and it still crashes. I've tried resetting the computer. I've tried repairing disk permissions. Can anyone please help? This paper is due tomorrow!!!
Thanks,
--JennyHi Jenny
Firstly, back your document up - pronto!
Do you use footnotes/endnotes in your document?
If so, it may be that you have a reference in the main text area but a blank footnote/endnote to go with it. There is a bug in Pages that causes it to crash when printing documents that have them.
One other thing you can try is to print the document from another user account on the same machine.
Also, try exporting to a pdf and ask a friend to print it on another computer - the footnote bug will cause this to crash too.
Good luck on meeting your deadline! -
Photoshop CS5 (under Windows 7) crashes when I try to print
Hi,
I am running 64-bit Photoshop CS5 Extended upgraded to current version (12.0.4).
When I try to print, every single time, I get the following error immediately:
> Adobe Photoshop CS5 has stopped working
Windows is checking for a solution to the problem
and then shortly after
> Adobe Photoshop CS5 has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
Quite infuriating. My printer works fine. I can print photos to it from Lightroom no problem (which, in this occasion, I had to do - saved from PS, imported to LR, then printed... very efficient!!).
I note there are other posts on this but they seem to be mostly Mac and also many seem to cure by upgrading to 12.0.4.
I am a relatively light user (keen amateur not professional) so I don't use PS regularly. However this also means it is pretty much an out-of-the-box install since I don't tinker with it either. It's so long since I last used it I can't remember if I had this problem last time - I vaguely recall having had it sometimes but not others. Doesn't seem to matter whether the file I opened is a JPG or a PSD (the only two I have tried).
Any help out there?
Thanks
AlastairSo if we have say, 10 or so printers with 10 different drivers and every application works with every printer, including Photoshop.
And we apply an update to Photoshop.
And now Photoshop crashes everytime we print regardless of what printer we pick, but a previous version of Photoshop is still able to print.
Do all the printer drivers suddenly have bugs . . . or could it possibly be the common denominator, i.e Photoshop, that has the bug?
Everyone who is having this issue of Photoshop crashing when you try to print after a change/update.
Try this:
DO NOT MERELY ATTEMPT TO PRINT EXISTING FILES.
Start a fresh document and attempt to print that.
If you can print any file created AFTER the change/update but cannot print any files created BEFORE the change/update, this indicates that Photoshop is retaining file attributes that are not compatible with printing after the change/update.
How can these attributes be replaced with compatible attributes? Changing the default printer as mentioned above may do the trick. -
My computer crashes when I try to print.My
My computer crashes when I try to print to my Epson Photo R1800 printer from either light room 5 or photoshop CS5. I'm using a mac with X.8.4. Has anyone had similar problems.
ThanksIs it your computer that crashes or just the program itself crashing?
-
I have a Xerox Phaser 6180 MFP laser printer and every time I try to print I get the following error message and Photoshop just crashes. I'm using Windows 7 64-bit with Photoshop Elements 10. Thanks for the help and time!
Yeah, there's something screwed up with PSE10 on your machine.
The only other things to try (and these are just guesses, so take them for what they're worth):
Uninstall PSE, reboot and re-install.
Re-set the PSE Preferences by holding down the Ctrl+Alt+Shift keys while starting PSE, and answering "Yes" to the prompt to delete the preferences.
Create a new standard user account in Windows and see if PSE works when you're logged in to that account.
Ken -
Mail crashes when I try to print, also TextEdit after I installed mavericks recently.
Mail crashes when I try to print, also TextEdit after I installed mavericks recently.
Process:
Mail [497]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
7.3 (1878.6)
Build Info:
Mail-1878006000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [178]
Responsible:
Mail [497]
User ID:
503
PlugIn Path:
/Library/Printers/KONICAMINOLTA/C650/PDEs/pde.framework/Versions/A/pde
PlugIn Identifier: jp.konicaminolta.fw.C650.Core
PlugIn Version:
3.7.0 (3.7.0)
Date/Time:
2014-08-21 08:58:51.724 -0500
OS Version:
Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 446B19C2-BAC3-A868-74BD-D816FBDD905C
Sleep/Wake UUID: 454FACDE-486E-4057-95E8-98428B8E1162
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib
0x00007fff957a0097 objc_msgSend + 23
1 com.apple.CoreFoundation
0x00007fff92b6e43f CFRelease + 591
2 jp.konicaminolta.fw.C650.Core 0x000000010d0fa32a ClearPPDUIOption + 142
3 jp.konicaminolta.fw.C650.Core 0x000000010d0fa8e2 DeletePPDUIOption + 22
4 jp.konicaminolta.fw.C650.Core 0x000000010d0edcd0 CTblRelease + 84
5 jp.konicaminolta.fw.C650.Core 0x000000010d0f3e42 -[KMComWinA23A66B9_510C_4D85_8184_85C81FF8D3A5 terminate] + 43
6 jp.konicaminolta.fw.C650.Core 0x000000010d0f318b -[KMPluginA23A66B9_510C_4D85_8184_85C81FF8D3A5 terminate] + 236
7 jp.konicaminolta.fw.C650.Core 0x000000010d0f3078 -[KMPluginA23A66B9_510C_4D85_8184_85C81FF8D3A5 dealloc] + 77
8 libobjc.A.dylib
0x00007fff957a265a (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 502
9 com.apple.CoreFoundation
0x00007fff92b8d932 _CFAutoreleasePoolPop + 50
10 com.apple.Foundation
0x00007fff8a8a4e17 -[NSAutoreleasePool drain] + 147
11 com.apple.print.framework.Print.Private 0x000000010bbb6945 0x10bbb0000 + 26949
12 com.apple.print.framework.Print.Private 0x000000010bbb3a60 0x10bbb0000 + 14944
13 com.apple.print.framework.Print.Private 0x000000010bbc6903 0x10bbb0000 + 92419
14 com.apple.print.framework.Print.Private 0x000000010bbc6413 0x10bbb0000 + 91155
15 com.apple.AppKit
0x00007fff8ebd83ac -[NSWindowController _windowDidLoad] + 450
16 com.apple.AppKit
0x00007fff8ebbefa6 -[NSWindowController window] + 110
17 com.apple.AppKit
0x00007fff8ef314fc -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 530
18 com.apple.AppKit
0x00007fff8ef2f200 __91-[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:]_block_invoke35 3 + 149
19 com.apple.AppKit
0x00007fff8ef2efed __91-[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:]_block_invoke + 54
20 com.apple.AppKit
0x00007fff8ef2efa8 -[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:] + 630
21 com.apple.mail
0x0000000102a12dee 0x102805000 + 2153966
22 com.apple.Foundation
0x00007fff8a892f28 NSKeyValueNotifyObserver + 387
23 com.apple.Foundation
0x00007fff8a8920f8 NSKeyValueDidChange + 453
24 com.apple.Foundation
0x00007fff8a896be6 -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 118
25 com.apple.MailUI
0x00007fff9673252f -[MUIWKViewController browsingContextControllerDidFinishLoad:] + 213
26 com.apple.WebKit2
0x00007fff95569162 WebKit::WebPageProxy::didFinishLoadForFrame(unsigned long long, CoreIPC::MessageDecoder&) + 112
27 com.apple.WebKit2
0x00007fff9553e343 WebKit::WebPageProxy::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 3353
28 com.apple.WebKit2
0x00007fff9552b5ab CoreIPC::MessageReceiverMap::dispatchMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 125
29 com.apple.WebKit2
0x00007fff9553616b WebKit::ChildProcessProxy::dispatchMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 13
30 com.apple.WebKit2
0x00007fff9553b8a0 WebKit::WebProcessProxy::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 24
31 com.apple.WebKit2
0x00007fff9552b3f9 CoreIPC::Connection::dispatchMessage(***::PassOwnPtr<CoreIPC::MessageDecoder>) + 101
32 com.apple.WebKit2
0x00007fff9552b322 CoreIPC::Connection::dispatchOneMessage() + 106
33 com.apple.WebCore
0x00007fff96e02c9e WebCore::RunLoop::performWork() + 270
34 com.apple.WebCore
0x00007fff96e02b72 WebCore::RunLoop::performWork(void*) + 34
35 com.apple.CoreFoundation
0x00007fff92bd45b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
36 com.apple.CoreFoundation
0x00007fff92bc5c62 __CFRunLoopDoSources0 + 242
37 com.apple.CoreFoundation
0x00007fff92bc53ef __CFRunLoopRun + 831
38 com.apple.CoreFoundation
0x00007fff92bc4e75 CFRunLoopRunSpecific + 309
39 com.apple.HIToolbox
0x00007fff8c552a0d RunCurrentEventLoopInMode + 226
40 com.apple.HIToolbox
0x00007fff8c5527b7 ReceiveNextEventCommon + 479
41 com.apple.HIToolbox
0x00007fff8c5525bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
42 com.apple.AppKit
0x00007fff8e94324e _DPSNextEvent + 1434
43 com.apple.AppKit
0x00007fff8e94289b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
44 com.apple.AppKit
0x00007fff8e93699c -[NSApplication run] + 553
45 com.apple.AppKit
0x00007fff8e921783 NSApplicationMain + 940
46 libdyld.dylib
0x00007fff938355fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff9535c662 kevent64 + 10
1 libdispatch.dylib
0x00007fff8c9a9421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff8c9a9136 _dispatch_mgr_thread + 52
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff95357a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff95356d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff92bc5f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff92bc5539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff92bc4e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation
0x00007fff8a8f0967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation
0x00007fff8a8f076b __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff9535b9aa __select + 10
1 com.apple.CoreFoundation
0x00007fff92c11a03 __CFSocketManager + 867
2 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
3 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
4 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff95357a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff95356d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff92bc5f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff92bc5539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff92bc4e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x00007fff8eae305e _NSEventThread + 144
6 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 12:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff95357a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff95356d18 mach_msg + 64
2 com.apple.QuartzCore
0x00007fff97d25377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore
0x00007fff97d252ad thread_fun + 25
4 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
5 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
6 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff9535be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff916caf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff916cdfb9 start_wqthread + 13
Thread 14:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467116 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore
0x00007fff8e466c35 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff9535b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff916cbc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff916c9899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff916c972a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff916cdfc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7c19e060 rcx: 0xbadd086ac4c1bead rdx: 0x00007fff7c1d8410
rdi: 0x00006000006affc0 rsi: 0x00007fff8f36f666 rbp: 0x00007fff5d3f7b50 rsp: 0x00007fff5d3f7af8
r8: 0x00000000000007ff r9: 0xffff9fffff1a850f r10: 0x00007fff8f36f666 r11: 0xbadd086ac4c1bead
r12: 0x00006000006affc0 r13: 0x0000000000000000 r14: 0x0000600000318680 r15: 0x00007fd4d1020000
rip: 0x00007fff957a0097 rfl: 0x0000000000010246 cr2: 0x000061000005af20
Logical CPU:
4
Error Code:
0x00000000
Trap Number:
13
Binary Images:
0x102805000 -
0x102af7fff com.apple.mail (7.3 - 1878.6) <84C51E40-00C5-3710-8A99-04A0F6D078F5> /Applications/Mail.app/Contents/MacOS/Mail
0x102d3d000 -
0x102d3efff libLatin2Converter.dylib (61) <35D6A929-CF0D-399D-8482-E7E6BED07DF5> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
0x104793000 -
0x104795fff apop.so (170.1) <97DD24EE-D5F4-34EB-B521-D7BA883D2606> /usr/lib/sasl2/apop.so
0x104799000 -
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Iphoto crashes when I try to print - just moved moved iPhoto to my new iMac
I just bought a new iMac and iPhoto crashes when I try to print a picture. I did port all my programs from my old iMac.
Before anyone can help, they need information to work with. Basic stuff:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue. -
Preview crashes when I try to print
Preview crashes when I try to print. Problem existed with Lion and continues with mountain lion. Says there is an error from EF 11895 (FF) plug-in. What is that?
surfpriest wrote:
Says there is an error from EF 11895 (FF) plug-in. What is that?
It is the Fiery Features plugin. So this indicates that you are printing to a device that is using an EFI (Fiery) print controller. EFI have very recently released drivers for 10.8 support. The new driver can be downloaded directly from them, although you will have to register to see the downloads. Or you could check with the maker of the printer/copier the Fiery is connected to as they may have the latest drivers also. -
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My Photoshop Creative Suites Premium crashes when I try to print a document. WHY? Why can I not print anything? I have to save it and then print it with Preview.
Nobody can tell you anything without proper system info or other technical details like printer used, print settings and so on.
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