Print the scanned image LaserJet Pro M1536dnf

After firmware upgrade fo version 20111215 to 20140123
Having problems with print scanned image.
The scanned image is printed blurry and small pixels.
How to bring back the old version of the firmware?

Hi Senja,
Welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing an issue with scanned images printing blurry and small pixels since updating the printer's firmware. I will be happy to help you.
Unfortunately you can't roll back the firmware on the printer.
I would do a power reset to see if that will resolve the issue.
With the printer still turned on, disconnect the power cable from the back of the printer.
Then disconnect the power cable from the wall outlet.
Wait 10 seconds and reconnect the power cable back to the wall outlet first, then the back of the printer and power it on again.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
I have provided a document for Troubleshooting Scan Quality Problems.
Try making a copy to see if you have the same results.
If you would like further assistance from me, please let me know the following results.
What application are you scanning from?
Does the scan look alright on the computer?
Are you just having this issue printing the scanned image?
What is the DPI of the scanned image set to?
Thank you for posting on the HP Forums.
Have a nice day.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi, my printer HP LaserJet Pro M1536dnf Mfp, suddenly didnt work so i remove the printer, and downloaded a new driver http://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-Pro-M1536-Multifunction-Printer-series/3974271/model/3974278#Z7_3054ICK0KGTE30AQO5O3KA30R1 once dowloaded, i run it and uninstall the printer, restart my pc, and proceed to installing. but in the process of installing a error occurr, saying that "Unable to add printer, error code 87", and that " HP Toolbox FX has encountered an error and can not recover. once i click ok. it tells me to restart my pc and reinstall it again. i did it for 8x, and still with the same error. please help really need a help right now. as my boss is going to kill me

Hey , Welcome to the HP Support Forums!
I understand that you're getting the error 'Unable to add print driver hpfax1, error code 87' when installing your HP LaserJet Pro M1536dnf Multifunction Printer on your Windows 7 computer. I would like to assist you today with resolving this install issue. Thank you for including all of the troubleshooting steps that you have completed prior to reaching out for support. At this time I am going to walk you through some additional software and driver troubleshooting steps. Please follow all of the steps below. If you're using your HP Laserjet through a USB Cable connection, please disconnect that cable now. Step one: Remove Driver: 1. Click on your Start menu 2. Select Control Panel 3. Select Programs and Features 4. When Programs and Features opens a list of programs installed on your computer will populate. Click on the 'Installed ON' tab at the top to change the date so the recently installed items show at the top. 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LaserJet Pro M1536dnf MFP ToolboxFX, cannot connect to the device

Hi , I see you have put a great deal of effort into getting the ToolboxFX to work again, I'd be happy to help you with this. I found a post written by a colleague that I think might help. Please take a look at what suggested to another user: Toolbox FX error. Please let me know if this helps, or if you require further assistance. Thanks.

Hello, I am new to HP Forums.
I have tried to search these forums for a working solution for my issue, without success.
I apologize if I have provided too much information all at once. I see many people seem to have problems with the HP ToolboxFX software. Thanks to anyone that can help me solve my current issue. Product: HP LaserJet Pro M1536dnf MFP
Model: CE538A
Firmware Date: 20140630 (was 20100615) Computer: Dell OptiPlex 980 Mini-Tower
OS: Microsoft Windows 7 Ultimate 64-bit SP1
RAM: 8GB Background: ****
We have a small quantity (4 via USB, 2 via wired Ethernet) of this model AIO printer in use here since 2010. I have never had any problems printing to or scanning from these printers. The HP ToolboxFX software DID function on my PC without issue until it was recently uninstalled.
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My PC had a couple USB ports that did not work, and during the troubleshooting process, a second copy of this printer became installed and linked to a different USB port. I wanted to see if I could have HP ToolboxFX deliver faxes received on one of our networked HP LaserJet Pro M1536dnf MFP printers to my PC instead of another PC currently receiving these faxes. So I thought I would uninstall the printer and software on my PC and reinstall it using the updated software (Installer v3.0.3.5253) downloaded from the HP website. That is when my problems started. Problem: ****
HP ToolboxFX seems to be running in the system tray, but when I right click the system tray icon and select “Open HP ToolboxFX”, I receive a popup error window. By the way, the printers name no longer appears in the right click context menu. **** Window content:
Cannot connect to the device. Make certain that the device's power cord is plugged in, the power is turned on, and that all cables are properly connected. Check the Troubleshooting tab or product documentation for more information. [ OK ] <---<< Button Clicking the [OK] once displays the same popup window again. Clicking the [OK] button a second time opens HP ToolboxFX but shows my printer status as not connected displaying a red square with white “X” inside it. I can still print to and scan from this printer. It is only the HP ToolboxFX software that is not working. What I have tried to resolve problem: **** o- I have tried uninstalling and then reinstalling the printer and software (Installer v3.0.3.5253), using USB. Same “Cannot connect to the device” window.
o- Thinking the newer software might need newer firmware installed on the printer, I ran the “Firmware Update Utility” found on the HP website. Firmware version 20140630 successfully installed.
o- I uninstalled and then reinstalled the printer and software (Installer v3.0.3.5253), using USB. Same “Cannot connect to the device” window.
o- Thinking the perhaps the newer software was the problem, I uninstalled (Installer v3.0.3.5253) and then reinstalled (Installer v1.5.6.4020, original working) the printer and software using USB. Same “Cannot connect to the device” window.
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HP ToolboxFX version: 006.015.01163 [ OK ] <---<< Button I believe clicking the [OK] button NEVER clears the popup window (or just makes it reappear). The normal HP ToolboxFX program window never appears.
o- As this was not helpful, I uninstalled and then reinstalled the printer and software (Installer v3.0.3.5253), using USB again. Still no problems printing or scanning, but the HP ToolboxFX error remained the same. The popup window still contained the following error. **** Window content:
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HP ToolboxFX version: 006.015.01163 [ OK ] <---<< Button I believe clicking the [OK] button NEVER clears the popup window (or just makes it reappear). The normal HP ToolboxFX program window never appears.
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From pcwizard on 08-03-2012 08:52 AM
Re: LaserJet M1536 ToolboxFX error Hi Maddie54, Try the following and see if it works for you;
o- Please go to the following directory C:\ProgramData\Hewlett-Packard\ToolboxFX\Settings
o- Under this directory delete all the files in Settings folder.
o- Then reboot pc and restart the printer. *This can occur when the IP has changed or the printer had lost communication and been re-connected. I am an HP employee.Posted claimed solution END: **** **** Window content:
Cannot connect to the device. Make certain that the device's power cord is plugged in, the power is turned on, and that all cables are properly connected. Check the Troubleshooting tab or product documentation for more information. [ OK ] <---<< Button Clicking the [OK] once displays the same popup window again. Clicking the [OK] button a second time opens HP ToolboxFX but shows my printer status as not connected displaying a red square with white “X” inside it.
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Thank you very much for your assistance.
Paul

HP laserjet pro M1536dnf wireless setup to use Air print

Since I trying to print from my new Ipad Air, excuse my newbie networking printing questions!
This what I know so far:
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This question was solved.
View Solution.

Hi,
Based on the following list, your printer supports AirPrint:
http://support.apple.com/kb/ht4356
Therefore to print from your iPad, please use the following instructions:
How to print in iOS
You can print from the Apple applications, such as Mail, Safari, Photos, Camera, Maps, Pages, Numbers, Keynote, Filemaker Go, and so on. Apps available from the App Store may also offer this feature.
To print, follow these steps:
Tap or , which are at the bottom of your screen.
Tap .
Choose your printer, the number of copies you want, and then tap Print.
Note: If you are printing for the first time, ensure that you are within range of your printer. All AirPrint-enabled printers within range will be displayed.
Source: http://support.apple.com/kb/HT4356
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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How was the printer connected to the computer? USB or networked?
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

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Hi @LWest322 ,
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In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Insanity is hereditary, you get it from your children
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(Although I am employed by HP, I am speaking for myself and not for HP)

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Hi,
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Did your GraphEDT work fine now?
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Kate Li
TechNet Community Support

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