Printer 5512 wont print cartridges are full.

hp 5512 printer wont print and cartridges are full says i need to replace them but they brand new. Paper loads but not all way and doesnt feed through and stops saying needs to replace cartridges.
TriXster

What exactly is the error message? The document here may help resolve issues with cartridge errors.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Reader XI isn't printing highlights but ink cartridges are & full print colors OK in Word, etc.

My Reader XI isn't printing highlights but ink cartridges are & full print colors OK in Word, etc.
How can I correct this?

Make sure your print dialog box is set to print comments. The highlights are comments.

Why does my printer work but the paper comes out blank. ink cartridges are full.

My printer sounds like it is printing but the paper comes out blank. The ink cartridges are full.

What printer model - there are about a dozen HP Photosmart Premium models including the c309a, b, c, g, h and n and the c410a,b,c,d and e.
There are a few things to check - I would suggest running up to three cycles of print head cleaning from the front panel or toolbox. Do copies also come out blank? Try the steps in this page, starting at about Solution 6. Does any ink at all print on the test page?
For some models there are firmware updates available that are only delivered through the web connection. Make sure the printer has been connected and perform any updates that are available for the firmware.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP 6500 all in one not printing in black and cartridge is full

my printer suddenly stopped printing in black, all other colors come out fine. The carriage moves as though it is printing, but the page is blank, where black text should be. I have cleaned and aligned the print heads several times. This occurred after an HP tech uninstalled and reinstalled my HP software and drivers. Prior to this had problems on and off, but it was easy to run print and scan to repair it. Now print and scan says they find no problem with the printer.

Hey @Theresalbritt,
Welcome to the HP Support Forums!
I understand that you are not able to print in black ink on your HP Officejet 6500 All-in-One Printer. I would like to assist you today with resolving this print quality issue. Thank you for including the troubleshooting steps you have completed prior to reaching out for support. To start troubleshooting I am going to have you print a standalone Print Quality Diagnostics Report from your printer. This report will help us determine if this issue was caused by a software or driver conflict on your computer or a hardware issue on your printer that coincidentally occured when the HP Technical Support agent was working with you. Once we determine if this issue is hardware or software and driver related I will be happy to guide you towards a solution. Please follow the steps below.
How to Print Quality Report:
On the product control panel, press the Setup button () until Print Report displays, and then press OK.
Press the Right Arrow button () to select Print Quality Report, and then press OK. The report prints.
If this report prints perfectly: Than the issue that you're experiencing is not hardware related. Rather, there is a driver or software conflict occuring on your computer that is affecting your black print quality. Please do not proceed with troubleshooting at this time.
If this report prints with quality defects or missing black: Than the quality issue that you're experiencing is being caused by a hardware issue within your printer. This issue may be due to a defective Printhead system. In no way does the computer affect this hardware issue. To resolve this conflict can I please have you click here. Once the support document opens please run through Solution one, Solution five, and Solution six. This includes any sub-steps under the listed Solutions. However, because you note that you have already cleaned the Printhead multiple times do not run a Printhead cleaning again. You do not want to exceed three Printhead cleans if there is no difference in quality because when you clean the Printhead ink is used. If three cleans has not resolved your issue proceeding with additional cleans will just waste ink. Should the black printing issue persist please click here and run Step 7 and Step 8 to manually clean and soak the Printhead mechanism.
Please respond to this post with the result of your print quality troubleshooting. Good luck!
X-23
I work on behalf of HP
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Printer suddenty wont print Excel or Quickbooks but will print Word docs

Help!
My HP 6500 just decided to stop printing Excel, Quickbooks and Efax but WILL print Word documents and other files. When I hit "okay" ont he print menu the printer head goes back and forth but no ink comes out. Again, the weird thing is that Word docs are fine and print out.
I have downloaded the driver software twice and turned printer on and off and unplugged it from back of machine.
Help

Hi @Salsify,
Welcome to the HP Forums!
I see that your HP Deskjet 3050a will print an internet page but not any documents on Windows 7. I am sorry to hear this but happy to help!
How is the printer connected? Wireless or USB?
Are you able to make standalone copies with the printer? Copy Text or Mixed Documents.
In the meantime, I would recommend to try our HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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My officejet 4620 printer will not print in black ink all cartridges are full (new)

I'm lost

I saw your post and have forwarded it to the right people to have it reviewed. You should hear back from someone shortly via private message on this forum.
Keep an eye on the PM (Private Message) envelope at the top right corner of each page. When you see a number next to the grey envelope, click it. That's the way you'll be contacted.
If you need to know how to post a private message
click here
Thanks.
- I worked for HP.

Have a C7280 Printer. Wont print from (2) MANGANTA cartridges light and dark. Rebooted, changed cart

Rebooted,changed cartridges, Cleaned printer heads numerous times, test report shows these not working.
HELP what to do.

Have you tried all the steps in this document? http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01077329&tmp_task=solveCategory&lc=en&dlc=en&cc...
Best of luck,
Mary
{I work on HP's behalf}

Hp deskjet f2180 won't print even when new cartridges are inserted

I require assistance urgently. I have inserted new cartridges into my HP deskjet F2180, but the alert light for the ink keeps blinking, and it won't print at all. Can't even do the maintenance checks such as CLEAN PRINTER HEADS.

Hi , and welcome to the HP Forums!
I see you're experiencing cartridge issues. I would like to help.
I would recommend removing the ink cartridges, and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar. I would then recommend utilizing this document on Blinking Lights. Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!

Printer C6180 wont print

My Photosmart C6180 will not recognize that the new maginta ink cartrige is full, I have tried two new ones. And it will not print with black only. I shut the printer off and started over with no success. Also shut it down again, removed all ink cartriges and installed them after turning printer back on. No success. Any ideas what to do?

Hi @MeaMoe
Let's perform a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in.
If the issue remains unresolved after following all of the steps above, I recommend contacting HP. Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. HP will, at HP's option, either replace products under warranty that prove to be defective or refund the purchase price.
They could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
I hope this helps.
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Sunshyn2005 - I work on behalf of HP

HP Printer 1606DN Wont print on Network

I have installed an HP Laserjet 1606DN on my network but can not print to it. I can ping and get to the web interface but no printing.
If I put the printer on to a small switch with a laptop the printer works.
Any suggestions?

Hi paulplatyp
I understand you can access the embedded web server for the printer but you can't print but when the printer is connected to a small switch with a laptop the printer works.
The printer should be connected with a ethernet cable and going directly into a router. (not a switch)
Make sure the printer isn't in a error state.
Print off a new configuration page.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02005918&lc=en&product=4110410&tmp...
Turn off any firewalls and antivirus software temporarily to test the printer.
I would download and run the Print and Scan Doctor to fix common printing and scanning
problems.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02073861&jumpid=ex_r4155/hho/ipg/cc...
Please provide the following information so I can assist you better.
What is the IP Address?
What network setup do you have? (Modem/router/2 routers/booster/airport/switch)
What brand are they?
How many devices are already setup on the router? (computers, printers, ipads)
What operating system are you using?
Here is a document to check your operating system for Windows.
http://windows.microsoft.com/en-us/windows/which-operating-system
Here is a document to check your operating system for Mac.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03204293#N53
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Jetdirect 300x print server wont print from my imac

I have an iMac running 10.6.8 and I would like to print over my newtwork using a hp jetdirect 300x which is attached to a hp 5p lazerjet printer. The windows xp notebook i have works fine through it. I can see a jetdirect socket on the list on my Mac when i am trying to connect to it using the add a printer function and i printed out the pcl config page using my windows notebook. I used the ip address from there but nothing i do gets a print order through. either it unendingly tries to connect and doesn't or it shows a printer in the selection window but registers a busy will try in 5 seconds or does not connect. I understand apple discontinued appletalk with this operating system and I could find no drivers or printserver software on hp's website for apple to download to make this work. can anyone suggest something to do to make my iMac and printserver work together. I have another hp color lazerjet 2600n that works with the iMac just by plugging it in and loading the cd that came with it. I don't have a cd for the Jetdirect 300x. Could i get one somewhere and would it have the apple drivers to make this work if I could?

vic11,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/ .
I hope this helps.
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HP Office Jet 6000 wont print

Hi, hopefully some one can help. I have an HP office Jet 6000 which is hardwired by cable to my laptop. A problem has occured where the printer wont print any documents. Laptop is running Windows 7 32 Bit
I have tried the following;
1: Replaced the cable
2: Purged all documents in the printer memory
3: Printed a test page and status report successfully from the printer .
4: All ink cartridges are full
5: Switched printer off for 10 seconds and switched on again
6: Tried to restart the print spooler, but this is greyed out

Part of the problem may be that there is no HP Apple driver for this machine. If you are running Windows in a window with VirtualBox or Fusion or Parallels, then you should be able to print directly from the PC. Obviously the same exists if you use Bootstrap to boot windows. But nothing will happen since there is no apple driver for this printer, and HP has none except for Windows and Linux.
I had the same problem with my venerable HP 5550. HP scuttled the driver for it in Snow Leopard. I used Gutenprint. You might check to see if there is a Gutenprint document for this printer. Actually the Gutenprint is a better driver than the one HP made for Leopard 10.5

HP Officejet Pro 8000 wireless wont print with iPhone 5s

This printer billed as Wireless that I purchased in 2011 wont print with IPhone or iPad because it is not on list of Air Print devices So I was told by HP to buy a new one and since it wasnt equipped with HP's "eprint" the app thats out there to make up for this will not work. I was speaking to sales person to avoid paying but I cant believe this. There are better printers but that doesnt make this a throw away. and who wants to buy a wireless printer that wont print wirelessly? Help!
This question was solved.
View Solution.

Hi there Hank,
Sorry to hear you're having a rough go with the printer.
As for the 8000 wireless, I would guess that you got a newbie tech rep on the phone. I couldn't figure out why they said there's no workaround, because I had been able to get older printers going with HP troubleshooting documents. So here are a few that might help:
1. Install the printer on your network (if it isn't already) Installing the Printer Software for a Wireless Network Connection
2. Download the HP E-Print Mobile App for iOS. It should still work with non- eprint printers: https://itunes.apple.com/ca/app/hp-eprint/id299531647?mt=8
3. Take a glance at this tutorial video, for some quick tips on getting started: http://www.youtube.com/watch?v=l1z1pSC8WHI
Hope this helps
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Officejet 6600 mac OS X 10.6 wont print but Windows 7 does

This has got to be a Mac problem...
I just purchased an HP Officejet 6600 and connected wireless to my network.
I connected my Windows 7 machine wirelessly and prints flawlessly.
I connected 2 of my Mac Book Pro 10.6.8 Snow Leopard machines and although they can connect to the printer, it wont print. It just says printing in the queue and sometimes will say offline after a while.
I have performed software updates on the Mac and have reinstalled the HP software from a fresh download.
I have even tried this
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/HP-6600-Officejet-always-shows-up-as-qu...
How can I get this working like my windows machine?

Hi,
Make sure to enable Multicasting support within the router, as much as I aware it should be disabled by default and will more likely cause such behavior.
To change the settings logon the router home page.
Click Security from the top menu.
Check the box next to Filter Multicast.
Click Save Settings and reboot the router.
Now check for any change, I believe it should help resolving such an issue.
If you still see any simialr behavior I would recommend you to contact your router service provided and check for any further settings which may affect Multicasting streams within the network.
Regards,
Shlomi
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Photosmart premium 3-all-in-one printer won't print black ink

My hp photosmart 3-all-in-one C310 series does not print black ink on the page. The cartridge is new, and all of the ink cartridges are full. The printer is 3 years old, just one month out of warranty. I have downloaded all the latest updates, I'm pretty sure, and have gone to the troubleshooting page on the hp web site. I have followed all the directions, twice, and still no black print. Please help, I do not want to buy a new printer!
This question was solved.
View Solution.

Under Tools, I only see "Clean cartridges" not "Clean printhead."
When I selected "Clean cartridges" twice, the black ink printed! Hooray! Once I post this, I hope get back to the page to say the problem is "Solved"!
Oh, while I have you on-the-line, while the cartridges were being cleaned, I got a message saying that I had to download the newest hp drivers, since the ones I have are not compatible with this version of Windows. However, I did download the latest drivers for 8.1 from your web site when I had a horrible paper jam. After I downloaded the newer drivers, that problem was fixed. But, since I am getting this message re incompatibility, do I have to download again? It was only a couple of weeks ago (three at the most) that I downloaded the drivers.
Thank you again!

Printer 5512 wont print cartridges are full.

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