Printer Alignment Fails

Installed new printer cartridges (black, yellow, magenta, cyan, and photo) Ran alignment tool and failed. Can you help?

Hi @maryrk ,
I see that you are experiencing issues after replacing the cartridges, the printer won't run the alignment. I will do my best to help you.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try these steps to see if it will resolve the issue.
An 'Alignment failed' Error Message Displays on the Printer.
Are you using Genuine HP Cartridges?
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Similar Messages

HP L7680 Printer Alignment Failing and only prints magenta on test pages

Hi,
My printouts have been getting a little streaky so looked at the mataining printhead section in the manual. It says about how to clean the contacts and I followed this perfectly. I also took this opportunity to change all the ink cartridges after doing the suggested head clean before starting the process.
Now I keep getting the "alignment failed" error and when I print out a self test report it is only in magenta. Also the printout which happens at the end of alignment sequence only has magenta " N's " on it and nothing else.
When I print out a pdf page there is no black, but yellow and red colours are there.
I have reset the printer using the # with 6 and 9 and this does not help.
After each reset and alignment sequence the printer goes though various functions which takes about 15-20 each time and has used a lot of ink.... My brand new 88XL cartridges which cost about £75 are now less then half full and i've not even printed a proper page yet.
Can someone from HP please get in touch to tell me the solution before I waste any more ink.
Regards

Thank you for visiting the HP Support Forum. This is a peer to peer community for customers to connect and share solutions on their HP consumer products. If you have direct feedback for HP about their products or services, please use the link below.
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If you have other questions and concerns, please feel free to send me a private message.

Printer alignment fails repeatedly, stuck in alignment loop

HP Officejet Pro 8500
Printer tries to align itself after every print job, but fails
Ink streaking somewhat despite recently replacing print cartridges and heads and multiple printhead cleaning cycles
I've removed and shaken the print heads, wiped with alcohol and reinstalled.
Calibrated linefeeds successfully.
What else can I attempt without tossing the entire printer?

Hi,
As I understand you get an error Alignment failed on the HP officejet Pro 8500 printer.
Kindly click on the following link to resolve the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01624398&lc=en&product=3964986&tmp...
though I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution

Printer Alignment failed appear

When we ask for alignment of printerheads after running message appear "Alignment failed"
Tried several times but same answer appear. Also when I go for printing a document printing is not at all good and very shady.

Try remove the cartridges and re-insert, and atempt the allignment again.

Print Alignment Failed and Cyan color not printing on Officejet 8500 Primier

The Alignment Fails and the Cyan color is not printing.The Cyan cartridge was low and was failing to add the blue color. Even though it was not empty, I replaced it. After doing so it went through the alignment process and I received an error message "Alignment Failed" I proceeded to take the following troubleshooting steps: 1. Cleaned printhead & Alignment through the printer tools2. Reinserted the Cyan ink cartridge, cleaned & aligned printhead3. Turned the printer off, unplugged the power cord from the back of the printer for one minute and then plugged back in. I then went through the alignment again. None of these troubleshooting techniques worked. The only thing I have not done, is replace the printhead. They are so expensive and I'm worried that this may not be the issue.

Hi DavidM2,
Welcome to the HP Forums.
I see that you are having issues with the Cyan and the Yellow ink cartridges as well.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you are still having issues then try to replace the cartridges.
Let me know how you make out and if you have any other questions, feel free to ask.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp photosmart plus won't print and alignment failed

HP Photosmart Plus stopped printing without any warning bells/error messages. Changed the black ink cartridge, used the clean and allign tools...alignment failed is the error messge I get and it still won't print.

Hi @jmfmls,
Welcome to the HP Forums!
I noticed that your HP Photosmart Plus will not print and the alignment failed. I am happy to help you with these issues!
For further assistance, I will need to know some more information:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Hope to hear from you soon, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP 7510 All-in-one - alignment failed - not printing centered on page

HP 7510 All-in-one. I am getting alignment failed message at initial set-up. all colors print but text is not centered on the page.
Help!

Hi jillybeads99;
Hope you are having a great day and sorry to hear that you are having this issue;
Are you still experiencing this issue?
If you are, Try this uitility click here
I will do my best to assist you.
If you are not experiencing this issue any longer you may disregard this post, although I will deeply appreciate if you can take I little bit of your time and let me know.
Hope it helps;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Will not having any ink in the color cartage cause the printer to fail the alignment test.

Will not having any ink in the color cartage cause the printer to fail the alignment test.

Hi,
Yes. Usually the printer uses a combination of black and colour blocks to perform an aligment. The specific patterns differ from printer to printer but the pattern is either read by an internal sensor or you have to take the page and put it on the scanner to scan the alignment page in some all-in-one printers.
---- If my answer was helpful please click the Kudos star.
If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

Loaded new cartridge. alignment failed. now cannot print from hardcopy or pc. Office Jet 4500 G510n.

I loaded a color cartridge and started alignment. Alignment failed and disply said will use default values. Now I printer acts like it is printing, but it produces a blank page. This occurs whether I I try to copy from a printed form or or attempt to print from my pc.

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

A C7280 Photosmart reads print cartridge alignment failed

I have a Photosmart C728 printing blank pages I have exhausted all HP solutions except spending $25 to speak to a person. It still reads "print cartridge alignment failed. See the product documentation for details"!? HELP!

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP DeskJet 3510 Printer Alignment Page Doesn't print correctly.

Hi I have a strange problem with my HP DeskJet 3510. I took it out of the box installed everything loaded up paper and powered it on. It went through all the motions and blah blah and printed out an alignment page. Anyhow it didn't look right to me but I went ahead and scanned it anyway and it then said "ink cartidges are set to default color quality" or something to the effect. I hit ok and it went to the main menu.
Now from my wifes phone I can connect to the printer and print just fine but from our laptop the alignment is all jacked up. If I type a bunch of random lines into notepad or anything really it misses a bunch of lines and some lines just don't even appear. Which I could only think would be because the alignment page isn't right.
Also from app that gets installed from the software CD on the laptop I can choose to align the cartridges but when I do and it prints and I scan the page (that still looks jacked up to me) the software tells me the alignment failed and asks me to rescan after I put the page in there right. I know the page is in there right its face down and in the bottom right hand corner as it should be.
Now I have ran the cartdridge cleaning process several times took the cartridges out and looked for debris or anything that could be in the way even though I doubt its any of those things becuase like I had said earlier it prings perfectly from my wifes printershare app from her smart phone. Just as it appears on her screen. Only getting this issue from the PC.
Anyhow I am going to attach a photo of how the priner aligment page comes out from me doing it on the printers control panel and from the PC's software both it comes out looking like this. If you could please give me some advice to what to do next that would be great as I am out of ideas. Did I just get a bad cartridge? If so why would it print from my wifes phone fine and not from the PC? Is this how the alignment page should look (can't read any of the things on the lower portion really).
Other Info : PC is running Windows . Other PC has same problem running Windows XP. Wifes Phone is using PrinterShare app. Any information or helpful advice is appreciated thank you guys in advance.

Finally, after installing and uninstalling the print cartridges on my HP-3510 around 10 times; I finally got the alignment page to print and then scan successfully. It's a nice, very economical printer when it works properly. I was on the verge of tossing it but glad I didn't. I guess the lesson is that persistence can pay off. My thanks to the other two contributing posters.

Alignment failed Officejet Pro 8500 Premier

Hi,
I own a HP Officejet Pro 8500 Premier and the problem begun while printing a color document. The yellow disapeared. It's been about a month I changed all the ink cartridges. I use the printer regularly but not on a heavy usage. (about 7000 pages within 3.5 years)
I then tried to clean the printheads, align the print heads but still no yellow.
I then opened the cover to see if the tubes were well connected. I presses the star buttom to make the printheads possible to be seen. It's hard to see but I noticed air bubbles in the yellow tube.
I then closed the cover and the printer begun a printhead alignment. Before it finishes, the message align failed!. I pressed OK
the printer looks like crazy Can't do anything. It still entering in printhead alignment mode ending with the alignment failed message. Half the color cartridges has been consumes in these processes.... at 40$ each!!!!!!!!!!!!!!!!!!!!
Do someone see anything I can do?
Thanks

Hi
Finally exited from alignment process but almost no yellow left in the brand new cartridge and still no yellow printed on paper.

Officejet Pro L7480 Alignment Failed

HI,
I am trying to resolve an issue with an all-in-one Officejet L7480. The display shows alignment failed, I've tried replacing all ink cartridgeswith new ones to no avail. I've also tried removing the two printheads and putting them back in but that didn't work either. If I try to send a print from the computer (Vista OS) then the printer just shows alignment failed. It will only print pages that I select using the buttons directly on the printer and accessing the menu eg Self Test Diagnostic Page. Even when this does print it prints in all Magenta.
I've spoken to the HP Support and their suggestion is to replace both Printheads, even though it does say on the test page that both printheads health is good. Has anybody come across something like this before? Is it likely that the printheads are faulty?
Any help will br greatly appreciated
Thanks
Jerome

Hi
Have you tried calibrating the line feed?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01133735&tmp_task=solveCategory&lc=en&dlc=en&cc...
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Hp officejet pro 8500 will not print alignment page

Hi, I saw that others on this thread where having similar problems and I was wondering if anyone could help.
I have been having trouble with my HP Office Jet Pro 8500 Wireless (A909g series) printer with the print heads. Initially, it stopped printing in blue so I followed all of the steps for cleaning the print head ect. At one point I had removed the print head and reinserted it and at that point, I started to get the "alignmnet failed" message. I just purchased a new M/B print head, and while it now prints in blue when a test page is printed, I still get an alignment failure notice when it tries to align the print head. In addition, it does not print the full alignment page, only the top colored lines. While I can print, it always runs an alignment afterwards, again failing. I would apprecaite any help you could provide. This printer has been great until now, and I do not want to waste anymore ink trying to print and it failing the alignment everytime. I am running Windows 7 professional. Thank you.

Hello , Welcome to the thread! I understand that your HP Officejet Pro 8500 All-in-One A909a Printer is experiencing Printhead and Alignment failures. Because you have already replaced both the Cyan and Magenta Printhead (twice) and Black and Yellow Printhead in the past and the issues continue to occur over time I believe that the Printhead sensor or print system within the actual printer is going. Should this occur then print system issues, such as Alignment, Printhead, cartridge, quality, etc issues will occur and will usually become worse over time. Therefore, rather then replacing the Printheads it may be time to replace the actual printer. With that being said, there are a few troubleshooting steps that I would like you to complete to resolve this issue. To start, please click here . Once the support document opens please review all of the listed Solutions and sub-steps to ensure that all steps have been completed. Should the issue persist, then a Firmware Update may be needed on your printer. However, I do need to know what Operating System you're using on your computer in order to provide you with the correct Firmware Update. The Firmware is the internal programming within your printer. It controls what your printer does and how your printer does it. If there is a corruption within the internal programming in your machine, your HP Officejet may not respond correctly. Please respond to this post with the result of your Alignment Failed troubleshooting. Should the issue persist, be sure to include your Operating System in your response so I can provide you with the additional Firmware Update. I look forward to hearing from you!

HP deskjet 2512 all-in-one/ "alignment failed"

I installed new HP ink cartridges (61XL) in my 2512 all-in-one printer. When I try to do the alignment (multiple times), I get the on-screen message, "alignment failed". Printer will print, but not correctly. Anyone have a solution?
This question was solved.
View Solution.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Printer Alignment Fails

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