Printer alignment failure HP Photosmart Premium

The black print will not work.  i have tried adjusting th new cartridges, cleaning the print head and tried to align the cartridges.  The alignment failed.  I have tried disconnecting the printer plug and waiting a minute or so.  Turned back on tried all the above again.  Nothing.  I cannot print.  Frustrating!  Can you assist please?  

I like happy campers and I'm glad you are printing again.  Let me know if I can do anything else to help.
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    + Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

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    Print a Wireless Network Test.
    I hope you are not using this for MAC filtering on your router.  It is pretty much a useless security method.
    Read more here.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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  • 6500 printer alignment failure

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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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  • "ink system failure" error with code oxc19e0023 on a HP Photosmart Premium All-in-One Printer - C309

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    View Solution.

    Have you tried the steps outlined in this article:
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    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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