Printer aligns BUT only with Black and Blue all other diagnostics print with all colours

Initially when installed the printer REFUSED to align, took 7 attempts (OK I have heard of Einsteins quote !). Each time I used the printer screen to ALIGN PRINTER - the process failed. So I looked on the web, and:
Cleaned the cartridges,
Cleared the vents
Removed and cleaned the printhead
Prayed
Tried again
All to no avail, so then I tried doing the diagnostics via the PC software, and here the mystery deepened.
When running the HP Photosmart B210 Series tool box I got three differing results from the three printing options
A Print Quality Diagnostics Page gave me Ba full five colour printout
Align Printheads gave me black and blue lies/boxes/grids and the Alignement Successful message
Print Diagnostic info gave me all four colours with lots of meaningful info including the 73 Print head Calibration COnfidence Level:0
Any Ideas ANYONE, before I bin this and buy a Kodak or Epson in disgust
This question was solved.
View Solution.

What exactly is the issue? The alignment aligns the color printhead to black printhead, and only one color (cyan for your printer) and black are needed for that. (There is likely an additional set of blocks that prints gray blocks fading to white. This section is used to calibrate the energy for the colors.) The other test pages you printed will print various diagnostic or test pages which will use all the colors.
A successful alignment page requires the page be printed on unused white paper and requires that the black and cyan sections are printing properly.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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