Printer, All in One software and Drivers

Upgraded my MacBook Air to 10.6 and cannot get my printer Photosmart Prem C310a product CN503B to install download updated driver software beyond the 'Add Printer'.  See on some websites that Apple will not recognise Bonjour.  Any suggestions?
This question was solved.
View Solution.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&cc=us&dlc=en&lc=en&os=4159&product=423...
plm1,
    Here is a link to a document that may help.
I was an HP employee
If I have helped you solve your issue please mark it as solved
**Say Thanks By Clicking on the Kudos Star**

Similar Messages

  • HP deskjet F4440 all in one software and drivers

     I can not seem to find the software and drivers for this  product
    This question was solved.
    View Solution.

    Hi,
    The HP Deskjet F4440 is part of the F4400 Series, this is the correct driver for your printer.
    What do you mean by it would not work?
    What specific beavior or error message do you see while trying to install it?
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Officejet J4550 All-in-One Software and Drivers not supported in Windows 7

    Windows 7 (automatic) and I (manual download from HP site) tried to install the printer driver software (64 bit system) and got an error software not supported. Went to the windows update site and the Officejet 4500 series was not listed. Is there any solution to this problem?

    Run the install .exe file in compatibility mode for Vista SP2. Can someone explain to me how to do this?

  • Photosmart printer -all-in-one 5520 and windows 8.1 - INSTALLATION ERROR

    I have a photosmart printer - model: all-in-one 5520; code number HPC57CC4  and my operating system is windows 8.1.
    I had problems with the scan function and so I decided to disinstal the printer (from the Control Panel) and I even cancelled  the HP folders.
    Then I tried to reinstal the printer with the original CD but I got the message: INSTALLATION ERROR - DRIVER PACKAGE INSTALL GIVES THE ERROR -536870329 FOR THE PACKAGE  C:\Program Files\HP\HP Photosmart 5520 series\DriverStore\Pipeline\hpvpl09.inf   (that's the translation from Italian)
    I have tried endless times to install with the online software from the HP assistance (hppsdr.exe, hppiw.exe, ps5520_1315-1.exe, hpscan and doctor) but I always get the above error message, the system recognizes my printer, but gives the error message few seconds after starting installing it.
    If i use the printer from other PCs it's ok, I've also tried both in the wireless modality and with the USB cable but the result is the same: no installation!
    thanks in advance fot your help.
    denise

    Hi @denig,
    Welcome to the HP Forums!
    I noticed that you are having trouble installing your HP Photosmart 5520 on Windows 8.1. I am happy to help you with this installation issue!
    Please try the following solutions:
    Uninstall the software. Uninstalling the Printer Software. (In case any was partially installed).  
    Clean boot the computer. How to perform a clean boot in Windows.
    Make sure no antivirus programs are running. Turn Windows Defender on or off.
    Make sure the firewall is disabled. Disabling the computer's firewall on a Windows 8 or Windows 8.1 computer.
    Re-install using the HP Printer Install Wizard for Windows.
    Hope this helps you resolve your issue, and have a good day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • New printer all in one

    Hi everyone,
    i need to buy a new printer all in one (fax and scanner) with WiFi.
    I want that it's compatible with AirPrint (i have a iMac with 10.8.3). Price up to €100.
    Any advice?
    Thank you.

    There is a great list of compatible printers at > AirPrint basics
    Everyone has there favorites brand(s), mine are Epson and Canon in that order.

  • C6180 All In One Photosmart​. Software and drivers will not install on Windows 8.

    C6180 All In One Photosmart
    on
    Windows 8 64bit
    Acer Aspire V5-552PG
    AMD A10- 5757M
    Radeon HD 8750M dedicated
    Software and drivers package will only unpack but not install.
    When the unpacking bar reaches the end, it disapears without any following actions.
    I have of course tried it over again many times, and I have deleted the download and redownloaded it again but the same happens every time.
    Any idea on how to solve this?
    Sincerly
    FLFO

    HI FLFO:
    I have done some research on your post. I have found a document with steps to help resolve the stall you're experiencing during your printer installation.
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c00836418&tmp_task=solveCategory&cc=us&dlc=en&lc​...
    Happytohelp01
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • How to install All-In-One software with network printer?

    I plugged my 7310xi into my Linksys WRT54G router. In Windows 7 64-bit I found the printer, installed the default drivers, and it's printing happily via the network.
    But I need to install the HP All-In-One software if I want more advanced functions like scanning to my computer. 
    Downloaded the software from the web. During installation I get to the part where it asks me to choose how the printer connects to the computer. I select "through the network," click next,and it just keeps on kicking me back to this screen and I can't proceed. Any ideas?
    Here's the error:
    Now Launching=X:\hpzdui40.exe -I XXX -f X:\DIVins??.DAT
    fail to load library X:\hpzscb01.dll
    CNetworkUIPlugInApp::InitInstance fail to initialize sacabod. Result = o;
    GetLastError = 193
    RUN: Driver UI Plug-In exits returning 50
    Exit code=50
    I've set it to run in Vista compatibility mode and Run as Admin.
    Message Edited by fuzzybabybunny on 08-06-2009 11:59 AM

    I had exactly the same problem with Windows 7 64-bit and HP Photosmart 2610xi. All you need to do is right click on the installation program, go to properties, go to compatibility mode, select Windows Vista SP2 and optionally check run as administrator. It worked after that.

  • Download deskjet f380 all in one driver and printer

    windows 7  64   installed on my computer sucessfully.
    i was downloading hp deskjet f380 all in one  driver and software off HP website and
    lost electricity to computer before completed.   Then computer tried to recover
    cleanupprogress rollback and was removing unnecessary components and the computer
    appeared to  be working but stuck at 45% progress  for 2 hrs.    obviously something is wrong.
    any ideas what to do?

    Hello there Beezntrees,
    We have a great many bundles that offer our customers some savings when in need of purchasing multiple devices. With so many options to choose from, our sales associates should be able to direct you in the right direction to get you set up with devices that meet your needs. It is discouraging to hear that it took a few visits to the store with a couple exchanges to get you to where you should have been left after one.
    I am glad to hear that you were able to speak with a manager at the store, and that she offered you a resolution to this experience. I have some further information for you, which I would like to provide to you in a private message. You can check your private messages after you have signed into the forum by clicking the envelope icon in the top right corner of the page.
    Sincerely, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • HP 6110 All-in-One - Software availability

    A friend gave me a used HP 6110 All-in-One, but did not include an installation disk or power cable.  Where can I download the software?  Please give me the link.  Can I use any USB power connection cable or is there a product spesific transformer-type power cable available?

    Hello CrossBear,
    Welcome to the HP Support Forums.
    Regarding the HP Officejet 6110 inquires you have about the USB cable and software, I would like to help. The USB cable needs to be USB 2.0 A-B, they are not product specific.
    HP Officejet 6110 All-in-One Printer Drivers is where you can download the software and drivers for your Operating System if available. This printer does not have full feature software for Windows Vista, 7 and 8 for example.
    Let me know if this has helped.
    Thanks,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Problem installing Photosmart C6180 All-In-One software

    I've "googled" and found several similar installation issues but none quite match mine.   When I attempt to install the All-In-One software, I receive a dialog box error "The system cannot find the file specified."   The file that it is attempting to find is found in the Dialog window heading:
    c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksys...
    Using %temp% I am able to verify that the 7zS52C3 folder structure exists.  However the ",sourcepath.setup" folder shown above is incorrect.  it should be just "setup".  
    I've ran this install several times under  different accounts, including creating a new admin account.
    I've cleared all temp files, removed tsr files using msconfig as described and cannot seem to solve this issue.  I even renamed the setup folder to ",sourcepath.setup" to see if this would solve the install but it failed on another file.
    I am running Windows Professional x64,  My HP Photosmart c6180 is connected to the network and I am able to print properly to it from my computer.  I need the software primarily for "scanning to computer" functionality.
    Any help is appreciated.

    Hello @DirkPittP,
    Welcome to the HP Support Forums!
    I understand that when installing your HP Photosmart C6180 All-in-One Printer on your Windows 7 64 bit computer, you are encountering a 'c:\users\Myusername\AppData\Local\Temp\7zS52C3\,so​urcepath.setup\blocksysinstall.exe The system cannot find the file specified' error. I would like to assist you with this issue today.
    Now in your original post, I can see that you have already attempted installing the printer on administrator accounts, clearing the temp files, running an msconfig, and renaming the folder to no avail. At this time I would like you run the following steps to see if we can get this working for you.
    Step 1: Uninstall Drivers:
    First, I would like you to clean up your system of any software or drivers for your HP Photosmart that may have made their way onto your system during the failed installs. Rather than running the 'normal' uninstall process, I would like you to click here to download the Microsoft Uninstaller Tool.
    Once the website opens, please select the Run now button on the right hand side. Please follow through any recommended fix steps provided. When prompted, choose that you need assistance with 'uninstalling'. You will be brought to a list of populated programs from your computer. Scroll through this list until you see your HP Photosmart. Select your HP Photosmart and allow it to uninstall.
    This Microsoft Tool will also check your computer for any registry corruptions. Should any system corruptions be found, this Microsoft Tool will fix those corruptions for you.
    Once the uninstall has completed, please close the Microsoft Tool and proceed to the next step.
    Step 2: Clear the Temp Files:
    Click on your Start menu
    In the 'search programs and files' box type %temp% and hit enter
    In the Temp folder select Ctrl + A at the same time on your keyboard to highlight everything
    Select the 'delete' button on your keyboard. If you get a pop up to skip an item, just skip it.
    Once the Temp folder is emptied, close the window
    Right click on your Recycling Bin and select Empty Recycling Bin
    Step 3: Download Drivers:
    Please click here to download the latest drivers for your printer.
    Once the website opens select the Download button on the top left
    Allow the download to Run
    Once the download has completed the installer will automatically extract
    After the extraction if you get the error again for 'blocksysuserinstall.exe' take note of the temp folder 7z . . .  number sequence it refers to this time around.
    Step 4: Rename Temp 7z Installer package:
    Click on your Start menu
    In the 'search programs and files' box type %temp% and hit enter
    In the Temp folder locate the 7z . . . folder that shows in there
    Right click on the 7z folder and left click on 'rename'
    Rename the folder to the 7z. . . to the name that the 'blocksysuserinstall.exe' points to
    NOTE:  Ensure that you are logged into the same User Account that the error points to: "c:\users\Myusername\AppData . . . " when you make the change to the 7z folder. There shouldn't be any  'sourcepath.setup' folders at all.
    Step 5: Install Printer:
    Once the 7z folder is renamed to the name the error wants than click on the 7z folder to open it
    Scroll down to the bottom of the installer files
    Double click on the setup.exe file at the bottom. It may show an HP logo to the left of it
    An installer window should pop open
    Follow through the with the onscreen instructions to reinstall your printer
    Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!  
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • Installati​on fail for HP c4780 in All in One software Windows 8.1

    I downloaded and attempted to install
    PS_AIO_06_C4700_140_408
    into Windows 8.1
    The install fails part way through with the message box
    Message box header contains:   ....\Setup\hpzsh...
    Message box content displays: The system can not find the file specified
    Clicking close ends the the install with no further messages.
    I attempted to use HP Print and Scan Doctor.  The software apparently identifies the C4780 with the help of an installed basic printer driver (which also indicates that it can not find the specificed file and crashes but leaves a printer driver installed.  This basic printer driver allows me to pull up its web page).  HPPSD then indicates that it is downloading the appropriate All in One software.  Downloading commences but after several minutes then stops with a failed download message.
    I have to admit that I am rather disappointed with all the hoops I am having to perform to get a supposedly compatible printer installed.
    I'd appreciate some help.
    Thank you

    Hello jmayoral,
    Welcome to the HP Support Forums!
    I see you where able to locate a solution to the file not found error you got while installing the Photosmart C4780 on the thread: I cannot install my HP Photosmart C4780 - I can't install my drivers and the HP solution center. Was there anything else you need a hand with?
    Thanks for posting,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Unable to install hp all in one officejet x64 drivers windows 8 it

    unable to install hp all in one officejet x64 drivers windows 8 64 bit from hp website the select all button is not working.

    Hello louvallee,
    If you had upgraded  you PC OS to win 8.1 and if you were able print with the prior OS, then you may have to first uninstall the existing printer software and try step# 
    Else
    1) Please download and run the HP Printer Install Wizard from www.hp.com/go/tools
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • Software and drivers for Audigy 2 Plati

    Hello
    I'm reinstalling my audio card and the installation disc has become damaged (scratch)
    I went to the downloads area and got confused by all the updates and patches
    where do I go to get the basic software and drivers that are the basis of what is getting updated and patched?
    Thank you
    nic

    I'm in the same boat. (but have the Platinum 2 EX) I switched computers and can't find my driver installation disk.
    I thought I figured out which was the correct one on the site, but when I attempted to install the latest drivers from the board, it said that is couldn't find the hardware or software necessary... something like that.
    For what it's worth, the 2nd to last driver updates did seem to install without problems though; so, you may want to try that one.
    At the moment, I'm only getting sound from my front 2 speakers, but this may be because I need the additional Creative software to get the CMSS working and adjust the surround balance.
    Has anyone received the message I mentioned when trying to install the latest drivers?
    thx

  • I'm using windows 7 with a hp deskjet 3059A e Printer All-in-One J611n not scanning pc not found

    My Deskjet 3059A e printer all-in-one J611n was working fine til my pc crashed. Now I can't get it to scan. Says computer not found & it is switched on to my pc via usb cable.... Help

    Hello @terezaferreira , Welcome to the forums
    I read your post about the scanning problems and I am here to help you out.
    I would first suggest you restart the computer completely, and power reset the printer:
    Press the Power button to turn on the product.
    With the product turned on, disconnect the power cord from the rear of the product.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord back into the wall outlet.
    Reconnect the power cord to the rear of the product.
    If the product does not turn on by itself, press the Power button to turn it on.
    Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
    Now with both the printer and PC powered on, run the Print and Scan Doctor from your computer and send me a screen shot of the results or write me back with the detailed results.
    Try scanning from the HP Software on your computer, and also scan from the printer to your PC. Tell me if either ways worked and what happened!
    Have a great Tuesday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Malware in Windows 10 All in one software download

    I've just downloaded the latest HP software and drivers for Windows 10 64 bit for my All In One Officejet 7310. Windows Defender found the following malware in the download: Adware:Win32/PeapoonBrowserModifier:Win32/CouponRucBrowserModifier:Win32/CouponRucTrojanDownloader:Win32/Rottentu.A Very unimpressed with HP compromising the safety of my, and others PCs.

    hello, can you try to replicate this behaviour when you launch the browser in firefox safe mode once? if not, maybe an addon is interfering here...
    [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Maybe you are looking for

  • Suggestion for a good project

    Hi.. I have to develop a web application in my last semester of Bachelor of Engineering using technologies like Servlets, JSP, AJAX, JavaScript, struts, portlets .. Please give me some ideas on which domain I can develop a good project. The project s

  • Equivalent Function in BI for "Next_day"

    Hi Experts, I am working on ORACLE database... In one of my logical column ... i need to use... next_day function. I can't use.. variable because, it holds only single value.. but my situation here is ... it has to populate with the values based on t

  • GRN through inbound delivery only

    Dear all, my client requirement as fallows, he wants to receive goods through inbound delivery only, and system should not allow the direct GRN with MIGO, receiving material maintained with serial number proflle, vendor has to create inbound delivery

  • Average Weekly Consumption in MD04

    HI All, The requirement of the client goes like this -  A pushbutton to be displayed in MD04 screen which shows the average weekly consumption for the last 13 weeks -  System should not consider the consumption for the current week but for the last 1

  • Video Playback Issue due to vibration/jostling

    Hi, Has anyone ever experienced video playback skipping, slowing down, or stopping when the machine is moved, jostled, or experiences some minor bumps and vibration (for example: watching a movie on a bus or train)? I have experienced this repeatedly