Printer assistant on photosmart 7520

The printer assistant on my photosmart 7520 will not work. I have uninstalled and reinstalled several times with no luck. Everything elso seems to work fine and it works fine on my wife's wireless laptop, but not on my desktop.

Hi,
What is your desktop & what is its OS ?
Regards.
BH
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Lost "Printer Assistant" for Photosmart 7520 - Windows Home 7 - 64bit.

Have uninstalled and reinstalled software from online (with original disc, as recommended). Still lost.

Hi,
Uninstall the software from the start menu, then download and install the latest software below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108670-2&cc=us&dlc=en&lc=en...
If you're still unable to access the Printer Assistant, please let me know what happens when you click on the HP Officejet 7520 icon on your desktop or under All Programs > HP Photosmart 7520 folder.
Shlomi
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Trouble printing on hp photosmart 7520

I realize this issue is a frequent one, i hope i am not being thick. I have searched the forums here and tried everything I could find.
I cannot get my HP photosmart 7520 to print on photo paper. Yes I have selected photo paper in both the "page setup" and the "print setup" dialog boxes, but the printer continually defaults to the 8.5x11 paper.
Are there advanced settings i have not been able to locate? thanks in advance,
TJ

i'm sorry to not follow you.
in the print settings dialog box there is a "presets" option where I can select photo paper or plain paper.
In the bottom part of the print settings box I can select "paper type/quality", and I get an option for Source: automatic/main tray/photo tray. I select photo tray and save. i then print and it prints out of the main tray. I go back to the print setting box and the setting is on main tray even though i selected photo tray and saved it. i've tried this multiple times.
Is there another place to change settings?
Sorry if I am missing something.

Print negatives on photosmart 7520

I'm a recent owner of a Photosmart 7520 printer and I understand that you can print from negatives and slides. Is there anyone out there who can give me some pointers on where to begin? Do the negatives and slides have to be scanned?
Thank you.

Hi,
Are you talking about SCAN (not print). No, it does not support scan from negatives and slides.
Regards.
BH
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Problem printing with HP Photosmart 7520 printer. Same bad result independent of advanced settings.

How can it be that, no matter what settings (advanced, custom, PS manages color, Printer manages color,...) I get the same terrible result for a reference photo (dull, colorless)? It is as if the PS CS6 is not controlling anything with these settings. Is there something else I need to set to make this work? (Old HP Photosmart 7960 works fine, but they stopped manufacturing new photo cartridges). The 7520 all-in-one makes copies of graphics with excellent, accurate color rendition so it is something with the settings for the printer. The device can print good color. HP support says its Photoshop settings. I don't know what it is.
Thanks for your help.
-Jeff

Hi Pirazok,
Welcome to the HP Forums.
I am going to give you a document that deals with when the Printer Does Not Maintain Wireless Connection. This document covers a wide span of troubleshooting steps that I think may help with the issue you seem to be having.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
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W a t e r b o y 71
I work on behalf of HP

Printing problems for photosmart 7520

I do not have my printer set up as wireless, because I do not have the equipment (router or modem or whatever it might be called) It is plugged into the back of my tower. I assume that means it is not set up as wireless. I only have one computer, no laptops or anything else.
I am not computer literate, I read several other questions and couldn't quite find my exact problem. I have no idea how to find an IP address either.
The printer used to work fine. The blue light always flashed - I assume because I don't have the wireless equipment
the power button next to that is a white color, doesn't change when I press it or when I unplug the cord from the tower.
UNABLE TO COMUNICATE OR FIND NETWORK PRINTER is the message I get. Can you have a network printer with only 1 computer in the house?
The touch screen is black and does not come on.
Windows 7 64 bit operating system
Not sure exactly what this is off back of printer: FPU CZ045-64004
I tried to install updated software, it didn't make any difference.
I installed the HP doctor thing - would not print test page, think I had to choose network or wireless and I don't think either of those apply.
The only thing that I think might have something to do with my problem is I installed a free AVG PC Tune up.
Any help would be appreciated. I am losing my patience, been at this for 4 hours now.

Hi Christina-D,
I understand that you are having an issue printing with you 7520. I would like to assist with this issue but I do need to clarify a couple of things first so that we are able to narrow down the issue.
First is the printer plugged directly to a wall outlet? If not please plug the printer direct to the wall outlet, so that the printer is getting the right amount of power to work properly.
Second the touch screen on the printer is this black or are you able to see the different icons when the printer is turned on?
Third to test the functionality of the printer, could please print a self test report from the printer itself. I have included a document Printing a Self Test From the 7520
Please let me know the answer to these questions. Thank you.
I worked on behalf of HP

How to change the WiFi channel of a printer?? (Photosmart 7520)

How can I change the default / permanent WiFi channel the printer uses to broadcast for wireless printing?? It currently always changes to the same one as my router. Photosmart 7520Windows 7Very technically capable.

You can't. The router sets the channel and the printer only connects to the router using whatever channel it is broadcasting on. Don't worry about the printer crowding the broadcast channel it's only your neighbours routers on the same channels as you that you need woory about. And to be honest if you managed to change your printer's channel to a different one from the router then it wouldn't be able to connect to your network anymore anyway. Chris

How to turn of two-sided printing on Photosmart 7520

How do you turn off the automatic 2-sided printing on the Photosmart 7520?

Hi,
For Windows, please
(a) Double clickk Printer icon on desktop,
(b) Click Set Preferences,
(c) Select Print both sides (normally Flip Long Edge for portrait):
(d) Click Save/Apply
Regards.
BH
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Photosmart 7520 won't print black, says I have half a cartridge

My printer won't print black (regular, not photo black). The ink level says I have half a cartridge. I have tried cleaning the heads so many times but no change. I tried to find an answer in the help section of HP and had no luck. I tried to contact HP but was told because my printer was out of warranty in January I would have to pay to talk to someone. Can anyone help? I'm disappointed in HP, charging people to talk to customer service is ridiculous.

The steps in the document here may help resolve black not printing on your Photosmart 7520 printer. Be sure to check the vents as shown in Solution Six.
If the above does not resolve the issue then soaking the printhead as described in the post here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Can't scan to PDF file on HP Photosmart 7520 printer

I have two HP Photosmart 7520 printers - one in my home and one at summer home. On one when I scan I get the option of document or photo and PDF or jpeg. On the other printer, I am not given any options and it automatically scans into a jpeg file. How can I get the PDF format option to work on printer number 2?

Hi @healthdesigner,
Welcome to the HP Forums!
I understand that you cannot scan to PDF on your HP Photosmart 7520 printer. I am happy to help you with your scanning!
For further assistance, I will need some additional information:
If the printer is connected, Wireless, Ethernet, or USB.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If the printer is able to make copies.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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Photosmart 7520 not printing

My Photosmart 7520 is printing blanks after just getting its ink changed and also printed its ink report right after perfectly fine. What is going on? I need help ASAP. I have a final due in two days!

Hello @bambiklaire001,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the blank pages printing issue that you're experiencing on your HP Photosmart 7520 e-All-in-One Printer since replacing the ink cartridges. At this point this issue may be due to defective cartridges or a Printhead issue within your Photosmart printer. The Printhead is the mechanism that the cartridges fit into. It controls 'reading' the cartridges and putting ink on the page. If the Printhead is defective than the print system within your product is a defective and a replacement Printhead may be needed. With that being said, I am going to run you through some troubleshooting steps to see if we can get this printer functioning properly again for you. I am going to have you start troubleshooting by printing a Print Quality Report from your printer to verify if all cartridges are experiencing this printing issue or if the issue is being caused by one specific cartridge.
How to print a Quality Report:
Load plain white U.S. letter or A4 size paper in the input tray.
On the printer control panel, touch the Settings icon ().
Touch Tools, and then touch Print Quality Report. The printer prints the test page.
If this report prints perfectly: than the printing issue that you're experiencing is not being caused by your printer. Rather, it would appear that something on your computer is causing the blank pages to print. If you're using a Windows computer can I please have you click here to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computer and 'fix printing' issues for you. Should any driver, software, or connection conflicts be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
If this report prints with quality issues, or missing colours/black: than the printing issue that you're experiencing is being caused by your printer. To resolve this issue can I please have you click here. Once the support document opens please run through Solution one, Solution three, and Solution six. This includes any sub-steps under the listed Solutions.
If your printer is failing to print one colour or black, please replace that cartridge. If the issue persists after replacing the cartridge than this it is most likely the Printhead causing the issue. If your printer is Out of Warranty you may want to check out the helpful post by @Bob_Headrick Black Ink Not Working. The steps will walk you through manually soaking and cleaning the Printhead mechanism. Only run these steps if your printer is Out of Warranty as the troubleshooting steps will void your Printhead warranty.
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
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HP Photosmart & Printer Assistant

I have a laptop running Windows 8.1. I noticed I do not have Printer Assistant for the photosmart. I removed the printer and downloaded the driver again. It does show up after downloading, but then it disappears. When I double click the HP icon, I get a screen for connection options. I am usingthis computer wirelessly and my connection is working fine. I also downloaded driver and software for a new Deskjet 2540. No problems there. What should I do?
Helen
This question was solved.
View Solution.

Hi Helen,
I am glad everything is working despite these couple of hiccups. Please try the following;
Look in:
c:\users\*username*\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
(it's a hidden folder - http://windows.microsoft.com/en-gb/w...w-hidden-files)
For Monitor Ink Alerts - HP Photosmart 7520 series.lnk or anything HP printer related. Delete it.
Source
I hope this helps.
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Sunshyn2005 - I work on behalf of HP

I have an HP PHOTOSMART 7520 e-ALL-IN-ONE SERIES printer purchased approx. 5 months ago.

Where can I get instructions as to how to use my printer for photos. There is a small tray and I have inserted the oorrect paper. I attempted to print a photo on a letter size sheet - and I indicated the size - it came out only as half a photo. So I tried to print it using the small sheets and it printed it small but on one of my regular letter size sheets. And the colour is coming out orange . . . HELP . . . I need instructions. Thank you!
This question was solved.
View Solution.

Hey maryjane41,
I see you are looking for information about printing photos with your Photosmart 7520. Please see the document linked below on loading special media types in this printer.
Loading Plain Paper, Photo Paper, and Envelopes
As well, take a look at the "Print" section of the User Guide linked below.
http://h10032.www1.hp.com/ctg/Manual/c03456524.pdf
Hope this helps,
Jason
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Installing HP Photosmart 7520 all in one printer software

My new HP Photosmart 7520 will not install on my Dell PC. I have the 32-bit Windows Vista OS. When installation begins I immediately get the error message: "Key not valid for use in specified state". I've tried installing the CD and the software from HP on-line, all several different ways. I 've used the troubleshooting download from HP but both methods do not solve the installation problem. I've temporarily disabled the firewall. I've done disk clean-up and defragmenting. I've restarted the PC more than a dozen times during my efforts. Even Microsoft Windows can't install all the software from updates - only the fax portion. If I can get past the point where the error message occurs I think the software will install.
I hesitate to try the Geek Squad. My experience with them is that most of the geeks aren't competent and it's a crap shoot getting assigned one that is. They will be my last resort.
Has anyone had this problem? Does anyone have a solution?

Hey @jimlg ,
Welcome to the HP Forums!
I understand you're unable to install the printer drivers for your Photosmart 7520 printer.
The error you have listed is a Windows error and not attributed to the printer software. You can confirm this with the fact the error occurs when trying to install from Windows update bypassing our installer.
You may want to try following the suggestion in this thread made by @Gemini02 which seems to help resolve the issue for some users experiencing the same problem: Re: key not valid for use in specified state.
Let me know if that helps.
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Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

How to print on photo paper with HP Photosmart 7520 on iphoto '11

Dear All,
I have a very serious problem. I've tried so many settings and configurations without success.
Very simple. I cannot choose the photo tray in any way and I cannot print on photo paper.
I get everything on A4 format.
The printer is working fine wih other software (e.g. HP studio).
I can't believe I'm the only one.
Please help!
tks ;-)

Hi,
I came across such issues using AirPrint from Mac OS.. probably an Airprint bug.
Go to Print & Scan and click the plus sign.
From the extended add a printer dialog select the Photosmart 7520.
Open the Use drop-down and select the HP Photosmart 7520 from teh list (Instead the default AirPrint option)
Additionally from the iPhoto print dialog click Print, the OS print dialog will appear.
Set the Paper Source as Photo Tray under the Paper Type/Quality menu.
Shlomi

Printer assistant on photosmart 7520

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