Printer button invisible in CRXI Designer Release 2 SP 5 / Windows 7

Hi,
I'm using CRXI Developer Release 2 SP5 (11.5.11.1470, just updated from Release 1 as suggested in another thread)) under Windows 7.
Under Windows XP, the dialog "page setup" contains a button "printer" (frame "print options").
This button is invisible under Windows 7.
Thanks,
Michael

Hi Don, Michael,
I've got the same issue on our application here. I've looked around on forums and this button seems to dissapear when using the Crystal 11/12 runtimes (with SP2) in Windows Vista/7. In Windows XP it's fine and appears.
Interestingly, although it's not visible you can use the keyboard shortcut to trigger the function of the button, so ALT+P works, however this in a customer perspective isn't a solution!
Do you know if this is going to be fixed or identified? My company has a service agreement but I couldn't work out how to raise a case, so came to the people in the know on this forum
Many Thanks,
Hem
P.S. Could you detail the way you suggest to find what's wrong if it's permissions? Thanks

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    Hi,
    I'm using CRXI Developer under Windows Vista and XP.
    Under Windows XP, the dialog "page setup" contains a button "printer" (frame "print options").
    This button is invisible under Vista (and Windows 7).
    The same effect happens with the RDC/VCL component which is distributed with the application,
    so customers are not able to select another printer on Vista/Win7, too!
    Is this a well-known problem?
    Is there a workaround/bugfix? (latest hotfix for Designer and latest merge modules are installed).
    Thanks,
    Daniel

    Daniel, your solution is to upgrade to a version that supports Vista and WIN 7. You will have to upgrade to CR XI release 2, and then install SP 5.
    CR XI r2 is here:
    https://smpdl.sap-ag.de/~sapidp/012002523100006008462008E/crxir2.zip
    SP 5 is here:
    https://smpdl.sap-ag.de/~sapidp/012002523100013876392008E/crxir2win_sp5.exe
    Ludek

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    http://img404.imageshack.us/img404/1570/cr2m.jpg
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