Printer can't find my wireless router

My printer was working fine until I printed something from my laptop? Since then I cannot print anything from any device. I ran a wireless network test report and a HP Network Configuration page and the error message says "Your HP Printer cannot find your wireless router. Check that your wireless router is powered on (which it is). Check that your HP printer network name (SSID) matches your wireless router name name (SSID) exactly. If they don't match exactly, run the wireless network setup to configure your HP printer.
Please help.
Thank you!
gppapi

Hey @gppapi,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the network communication issue that you're experiencing when printing from your Mac OS X 10.6 computer to your HP Photosmart C4780 All-in-One Printer. Because your Wireless Network Test Report indicates that the printer cannot find the Wireless Router, I am going to have you run some standard network troubleshooting steps to resolve this issue.
Step 1: Powercycle Network:
First, unplug the power cable to your Router
Once your Router is unplugged, turn off your printer
Next, shut down your computer
After 30 seconds to 1 minutes, plug your Router back in
Next, turn on your printer
Turn on the computer
After a few moments the internet connection will return. Please check on your computer and verify that you can browse to websites before continuing.
Step 2: Check Connectivity:
On the front panel of your printer select the Top button to go to the Scan Options
Press the Top Button to go to the Wireless Menu
Select Print Network Configuration
Take note of the IP Address
On your Mac, open the internet browser
In the address bar type in the printers IP Address. Do not include www.
Search to that website
If a website for you printer opens: This indicates that your printer and computer are 'talking' over the wireless network. Please try to print. If printing now works, than your router was blocking communication. This may have been caused by a router update. Usually powercycling the router resolves this issue. Should the issue return, there may be settings on the router that need to be adjusted.
If a website for your printer fails to open: This indicates that the printer and computers are not 'talking' over the network. To resolve this issue please follow the steps below.
Step 2: Restore Defaults:
On the front panel of your printer select the Top button to go to the Scan Options
Press the Top Button to go to the Wireless Menu
Select Restore Network Defaults
Once the restore is complete, please proceed to the next step.
Step 3: Reconfigure Wireless:
Connect a USB Cable from your printer to your Mac
Please click here to download the latest drivers for your printer
Run the installation and when prompted choose that you want to configure wireless
Select your Network Name SSID and enter the Wireless Password (key) when/if prompted
Once the wireless is configured, please test printing again.
Please let me know if these troubleshooting steps resolve your issue. Good luck!
X-23
I work on behalf of HP
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