Printer cartridge test page errors

When I do a self test report the colors are not printing correctly and magenta is not printing at all. Violet is the same as Cyan and red is the same color as yellow. I have cleaned the cartridges with a q-tip and I am still having the same problem.

What printer model? Is the color cartridge an original HP or a reman or refill? If an original then check the cartridge warranty information as shown here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Full ink cartridges, test page prints in colour but any other printing is black and white

I've replaced low ink cartridges cyan and magenta, not empty, and despite the test page printing colour, any other printing is in black and white.
I chosen to print in colour when given the option.
Help!

Hello jonnyken,
Welcome to the HP Support Forums!
I see that you are unable to print color from your Chromebook to your Officejet 6700, but it will print color test pages and the inks are full. I would like to offer a Thread that has some great suggestions in it for this issue.
Photosmart 5520, Chromebook 14, and internet printing<---
Let me know if those ideas help!
JERENDS
I work on behalf of HP
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To check ink levels I am told to print self test. page from cpu or printer.

There is no way to print a test page on my" psc 2410 all in one" connected to a HP cpu with Win 7, 64 bit. Is there a workaround/

The page here shows how to print a self-test report from the front panel, but it does not appear to have ink level information. I have not used a PSC 2410 for years, but the following may give you what you need: press the # and * buttons together on the printer. The screen will say "Enter special key combination". Press 1 2 3. This should bring up a service menu. Use the right arrow button repeatedly to bring up a "Special Reports" screen, OK, then right arrow to select "Cartridges" or some similar, then press OK. A page will print with ink level information shown about the middle of the page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.

HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page. I continually get a message that the computer cannot communicate with the printer.   Not only will it not print docs, it will not print web pages using IE 11 or Google Chrome.
I've used Print and Scan Doctor, it always reports there are no issues and prints a test page even though I can't print anything else.
Each time I want to print, I must reboot the computer. After reboot I have one chance to print.   This problem started February 15, 2015.
My operating system is Windows 8.1.   I have unintalled the HP software, rebooted, then reinstalled the software:
OJ8500_A910_1315-1.exe
HP Print and Scan Doctor - HPPSdr.exe
HPSupportSolutionsFramework-11.51.0049.msi
All versions were last downloaded on April 4, 2015.
I have a home wireless network (Ubee DDW366 router). All other devices in the house will print to the 8500A printer without issues: 2 Toshiba laptops, 2 Android phones, and 1FireHD.
The desk top is installed with a Netgear Network card I don't know the model, but I had it tested by a PC Tech to confirm that the card is working.   The card and Windows 8.1 were installed on January 3, 2015.
I have run virus scans and malware scans. Each time they show there are no issues with my desktop. What kind of desktop? Specifically made to my specs from store parts. . . no brand name computer. ASUS Motherboard P6X580 Premium. Now I will probably get hacked!
I am at my wits end. And it is frustrating when I need to make a print of something and the system locks up. I often resort to screen printing to a word document to save in order to reboot. . . .but then I lose all sorts of capabilites when I salvage what I needed. Also this is a time consumer.
This printer has served us well for two years and I have expensive cartridges waiting; another two rounds of refills.
Help?
Addendum: I can scan using HP Printer Assistance. I open the HP Printer assistant, it "retrieves" info from the printer, then I select "scan a document or photo" and the printer responds.   I have no trouble with scanning.
This question was solved.
View Solution.

Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
Please keep me posted!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Hp officejet pro k550 will not print a test page using control keys on the printer.

How do I print a test page to ensure that this printer is still operational?
I have tried all instructions for clearing the printer of possible jams, removed and reinserted the print heads, and cleaned the rollers. When pressing the appropriate keys on the front of the printer, it will not print a test page. and no error lights appear.
The printer has been connected to a different computer and ceased working last summer. The printer would not respond to commands from the computer nor would it respond to keys on the front of the printer itself. I can get the printhead to move using the controls on the front of the printer, however. The printer is not currently connected to any computer and the nearest computer does not have the appropriate drivers installed. Originally the printer was connected to a Dell desktop running Windows XP (sp 3).
This question was solved.
View Solution.

Here's how to print a self-test page from the control panel.
I am an HP employee.

How can I command my printer to print a test page?

Hello list,
I've got an application that is used on the shop floor that tests a product and then prints a certification sheet at the end of the test that ships with the product. They only run this test cell about once a month and invariably there is something wrong with the printer...no paper, dried up ink cartridge, etc.
The operator has no keyboard or mouse and the Labview application starts from the Startup folder.
I would like Labview command the printer to print a test page when when the test application starts. I couldn't find anything in the Windows API or on the Labview pallets that would do that.
Any ideas would be helpful.
Using Windows 7 & LV11
Thanks,
Mike
Solved!
Go to Solution.

A couple of possible options:
If the problems really are with the printer, then print your own page, just like you do when the test ends. I never looked at them closely, but I don't think the test pages actually include any info on the printer state, so it doesn't really matter what you print.
For functionality which you can't find in the Win32 API, you should usually also try searching for .NET code. Searching for ".net print test page" yields multiple results which look decent at a very quick glance (and some of them do actually appear to use the Win32 API).
Try to take over the world!

My 6310 All in One will print a test page but will not print from Publisher, Notepad, etc. WTH?

My HP 6310 will print a test page fine, but will not print from Publisher, Notepad, etc. It goes thru the motions, but the image printed is almost not there. I have new ink cartridges in it. I have adjusted the print settings. STILL won't print properly. WTH???

Hm, okay, thanks for getting back to me again!
Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer and test print again.
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HT2452 I am unable to print my photos ??? but i can print a "test" page without problems.

I am having problems trying to print photos on my IMAC, I can print a "test page" from printer without any problems and have been able to print pages off without problems??
when I try to print a photos my photo page comes out blank

This could be an issue with the size of the image you are printing and the printers available memory. Although your printer may support up to 64mb or more of data, you may be getting a size error.
This has occurred with many of the printers at the facility I work at and the only work around we have figured out thus far is to resize the document. This does reduce the quality of the image.
Quick question. Are you printing directly to the printer through its IP or are you printing through a print server?

HP4500 printer went off line. I can print the test page but nothing from the IMAS

Network down, re-set - now can't get the printer to function. HP4500 wireless. Was able to print a test page but when I try to print from the computer I get the "printer off-line" message. I don't know how to fix this.

Try removing the printer from the printer list, then re-add it.
Are you sure you have the latest drivers?

HP Office Pro L7480 All in One Printer only prints half test page then stops - Windows 8.1

Hi
wonder if anyone can help with this one
Just replaced an old pc with a new Windows 8.1 Machine
I have 2 printers - An A3 HP printer and the Office Pro L7480
My A3 printer prints fine but the Office Pro starts to print a test page....gets half way down the DLL listing then ends and pushes the page out then prints another page with a line of garbage then pushes the page out then the printer stops responding and I have to turn on and off to try and print again with the same result.
Printer is connected via USB
I have tried different USB ports
Uninstalled the printer driver and resintalled
Tried both 32 and 64 bit versions
My Windows install is WIndows 8.1 64 bit
If I use the same usb cable as my A3 printer the issue remains
If I switch back to my old windows vista machine the printer works fine
I'm convinced that the printer driver is the issue with windows 8.1 as other printers work fine and the problem printer works fine on windows vista and my windows 7 laptop
The drivers I installed are from the HP drivers download and the printer is on the compatability list for windows 8.1
Any advice would be appreciated

Hi @Martyn1060
I have a couple of ideas.
Let's first run the Print and Scan Doctor to see if it can identify and/or resolve the issue for us; Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools.
If the issue persists, try the following Microsoft Hotfix; A wireless, high-quality print job to a WSD port is automatically canceled on a Windows 8.1 computer.
Please keep me posted.
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Sunshyn2005 - I work on behalf of HP

Hp 1350 all-in-one not printing-except test page

I cannot get my printer to print. Things show up in the que but don't print. I checked all of the cables...unplugged, rebooted, etc., etc. nothing seems to work. It constantly prints out "test page" every time I turn it on. I changed the ink awhile ago. Help.

I too am having the same problem with a psc 1355. The Check paper light on the printer is not on but every piece of software I try to print from says that the printer is out of paper. I am using Windows Vista.

How can I print the test page with the Arabic type from the command line

Hi,
I have been trying to make the tool for printing the test page from the command line on the Arabic OS. I used "rundll32 printui dll printuientry" with "/k /n" options. My tool is to print the test page in all OS when pushing the
button.
Normally, in the Arabic Windows, the test page is printed with RTL type when printing the test page in the "Devices and Printers". But in my tool, the test page is printed with LTR type. I'm confused because of this result.
Is it possilbe to print the test page with RTL type when using the "rundll32 printui dll printuientry"? If it is possible, could anyone give me the hint or information for resolving?
Please check for me.

Hello,
Thank you for your post.
Your issue is out of support range of Test Tools in Visual Studio 2010 and 2012 forum which discusses Visual Studio Test issues.
I am moving your question to the moderator forum ("Where is the forum for..?"). The owner of the forum will direct you to a right forum.
Best regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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HERE to participate the survey.

I have a hppsc 1310 series that prints the test page, butr will not print the selected document.

I have a hppsc 1310 series that prints the test page when turned on, but will not print the document I want to print. It shows in STATUS as printing, but it does not print. I keep getting a message to install software and I do this. I then get a message software installed, but it still will not print. This just started about five days ago.

Hello ausection29,
Most likely what is printed when you turn on the PSC 1310 is an alignment page. To complete the alignment process you need to place this page on the scanner glass and press the Scan button. The top of the page should be towards the left of the printer I believe, double check this on your printer (there should be a small icon next to the scanner glass showing which way the paper should be placed on the glass).
You can have a look at step 5 in this document for a video of how to do this:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01577355&cc=us&lc=en&dlc=en&product=374568&tmp_...

How do I stop my PSC1510 All-In -One from printing a test page every time I power it on?Thanks

How do I stop my PSC1510 All-In -One from printing a test page every time I power it on?Thanks

This occurs when the printer is not aligned completely.
Please follow the steps mention in the link below to resolve the issue:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01336348&cc=us&lc=en&dlc=en&product=428800&tmp_...
Please mark the post that solves your problem as "Accepted Solution"
Although I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.

I have an iMac OS X. I added it to a pc home network. On the network I have a Canon MP810 printer. I can get my iMac to print a test page, but it not print anything else. How can I fix this problem?

I have a iMac OS X. I added it to a pc home network. On the network I have a Canon MP810 printer. I can print a test page on the printer sent from the iMac, but that is the only thing that can be printed from the iMac. What do I need to do the solve this problem?

Try installing the printer via System preferences using this driver:
http://software.canon-europe.com/software/0025024.asp?model=

Printer cartridge test page errors

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