Printer cartridge will not move on model E709n -

Have paper jam message and have removed the jammed paper but the printer cartridge is all the way to the right and will not move left. When press ok will get some clicks as if it is trying to move but it does not. I still get paper jam message.

Hi,
Please refer to the link below
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01658090&tmp_task=solveCategory&cc=us&dlc=en&lc...
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Hi Loleatha,
Welcome to the HP Support Forums!
Is there any visible error message on the Screen of your printer?
You can follow the steps in this link to try and troubleshoot the issue.
Hope this helps.
Thanks!
IdleHands
Although I am an HP employee, I am speaking for myself and not for HP.
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Regards,
IdleHands
Although I am an HP employee, I am speaking for myself and not for HP.
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Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

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Hello @kalsi_k,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the carriage issue that you're experiencing on your HP Officejet J4680 All-in-One Printer. Thank you for including in your post that you have already checked for paper jams. At this point I am going to run your through some troubleshooting steps to specifically check the carriage path area within the printer. There is always a chance that a piece of debris or paper may have been missed when you checked for paper jams as even the tiniest piece of paper can cause these types of issues. Can I please have you follow the steps below.
To start, can I please have you click here. Once the support document opens can I please have you run through Solution two, Solution three, Solution four, Solution five, and Solution six. This includes any sub-steps under the listed Solutions. Please pay close attention to the carriage path area. Also, if you have already checked all the area in the printer for jams or debris you do not have to repeat those steps.
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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My ink cartridges will not go into my printer

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Which printer model do you have?
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I had the very same problem with my HP Officejet 7410 so cleaned the ink cartridge and carriage contacts per the directions listed on this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&cc=us&dlc=en&la...
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Hi @HealthITLadyRed,
I read your post and see that the printer is making noise and is stuck initializing. I would really like to be able to help you resolve this issue.
I have provided some steps to try to see if we can resolve this issue.
Check and remove any packaging material inside the printer and toner.
Disconnect the USB/Network/FAX and power the printer on Standalone.
Do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
Update the printer's firmware by a USB connection. Software and Drivers.
Select Option 2 and wait for the page to load and then select the link for firmware. This resolved the previous posters issue.
I can send a private message with another step to try.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet/Wireless)
What happened prior to this issue? (paper jam, changed toner) Any feedback would be appreciated.
Is this a new printer?
If you appreciate my efforts, please click the Thumbs up button below.
If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Mac OS 10.10.3
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
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Free memory: 4665 MB
Memory available to Photoshop: 7059 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
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OpenGL Allow Advanced Mode: True.
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Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
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OpenCL Version: 1.2 (Feb 27 2015 01:29:10)
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Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
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Main Display
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   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636   66.26830
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830
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   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   66.492997
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Printhead will not move on officejet 6500

Used the printer this morning to print a b/w copy. It worked fine. Later in the day wife tried to print a copy and error message said there was a paper jam. We have done all the steps to check for paper jams to no avail. The print head is locked in the right position and will not move to the center. Any suggestions?

HI,
Unplug the power cord then manually moved the carriage to the far left side of the printer...
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

HP Photosmart Premium C310a printer that will NOT print in BLACK. It will print in color.

I have a Photosmart Premium C310 a printer that will NOT print in BLACK. I tried the unplugging the cord and holding # and 3 and it did not work for me. I, at first, purchased a new cartridge thinking it had run out of ink.........so now I am out $25.00.
Any other suggestions. It does print in color. HELP! HELP! The printer is not even 5 months old.

Can I ask are you based in the US?
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Satellite Mouse Pad will only let me scroll, cursor will not move.

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H470 carriage will not move

H470 printer carriage has stalled and will NOT move no matter how many times reset. I took it to a HP authorized repair service, paid $25 for them to look at it. They called back and said it had so many things wrong that it would take $500 in parts to repair. I don't believe it --- it worked perfectly until this stall issue. I see that this stall problem is a common issue, but don't see where anyone has gotten a fix or even knows what part will fix it. If anyone has gotten their repairs, please share info with part or repair service. I love this printer and want it to work!

Hi appletreasures,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Sorry to hear that the carriage is stuck on your printer. Because of the age of the printer and the out of warranty status, I suggest that you attempt to pull that carriage over by hand. Please disconnect the power cable before you make the attempt.
Sorry for the inconvenience .
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

In Thunderbird while trying to move conversation results to an archive folder; if some of the results are already in the folder it will not move any.

Hi. I often use the conversation search option when archiving my emails from inbox. I find this a very useful method of finding trails where I and multiple people have responded to each other. However If I have already moved one or more of these emails into the archive folder and select all to move, Thunderbird will not move any. I then need to individually select those that need to be moved.
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FCPx answer: At least the answer that worked for me...
I had the same problem, as I believe many others had.
In my case the problem was with one of OSX Mavericks' new features: APP NAP.
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I just disabled App Napp on FCPx and now it works, again, like a charm.
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Printer cartridge will not move on model E709n -

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