"Printer cartridges not installed correctly" error message

HP Tech Support and HP Envy Users, Still getting the "Printer cartridges not installed correctly" error message for no good reason and it's July 2015! HP should have fixed this problem a long time ago based on the date of the posts from users. And/or corrected the misleading error message, as the users did install them correctly. I didn't get an installation error message when I installed my cartridges and I have been able to print successfully on this current set of cartridges. My error message appeared out of the blue. I've done all the troubleshooting steps except replace BOTH cartridges. I will do that. If the error message goes away once I've replaced one or both cartridges, HP should have long provided an update that says, "replace ink cartridges" and not the misleading one of not being installed correctly. If that doesn't clear up the problem, I will call HP as it's still under warranty. Hope I didn't get one of the "lemons" that require servicing.

Hello @jimboware and welcome to the HP Forums!
As far as I'm aware, there is no Windows 6, did you perhaps mean Windows 7? This What's My OS link will help if you'd like
When you're starting the install, do you plug in the USB cable before the software asks for it?
Let me know that information and we'll go from there!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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Pc2510 Check Right Printer Cartridge/Not Supported/Hourglass Errors

Hello!
If anyone has had success resolving these errors, please let me know, even if it has meant replacing your print cartridge. Thanks!
Error Description:
Original problem: The printer cartridge error message "Check Right Printer Cartridge" is blocking any use of the psc 2510, including scan and nonprinting noncopying functions.
Current problem:Hourglass freeze accompanied by printer sounds (alignment?) which stop, but screen message never advances past hourglass..
Summary of Troubleshooting:
I received an error saying: check cartridge in right stall. Tried cleaning contacts on printer cartridge and printer contacts with distilled water. In process of employing other tactics in online tutorial, I tried unplugging power while the printer was open. Ever since, it just runs through hourglass and printer sound, but does not advance past this screen icon.
Customer Technical Support:
Suggested a semi-reset of # and 6 keys plus unplug and replug or try new print cartridge. When asked if there was anything I could try before purchase of a new cartridge, suggested I unplug and hold power buton for 10 seconds, then replug. (Full description of these at bottom). Upon further research, representative suggested an upgrade.
Hourglass fix attempts employed from forums:
Tried to plug into wall outlet vs. power strip. (Fully plugged in loose connection to brick when noticed was not in all the way.) Reset modem. No results.
What I Haven't Tried:
Have not tried a new printer cartridge until have exhausted all non-monetary fixes.
Full Description of Troubleshooting:
The first error: check cartridge in right stall occurred suddenly after problem-free use.
The contacts on the black cartridge were cleaned but the error persisted.
After disconnecting use for a time, I reconnected last night to troubleshoot printer cartridge error on current Mac machine. Installation was completed successfully.
The same error occurred once setup was complete.
I performed the following:
1) cleaned contacts on black cartridge using distilled water.
2) unplugged power cord (per post in forum)
3) unplugged power cord and tried pressing cancel/left arrow (per same post in forum)
4) cleaned contacts behind black cartridge on printer
5) removed black cartridge, closed machine and got insert black cartridge error (attempt to determine which cartridge was the problem)
6) Even though this message appeared to indicate the black cartridge was the problem (per web support article) I cleaned the contacts on and behind the color cartridge as well.
In the course of all of this trouble shooting I got a second error: "Print cartridge in right stall not supported."
I noticed that the fit is looser than in the color cartridge. I inspected the spring and cartridge area for damage and found none. Cleaned dirt however below contacts on machine.
Also, at one point during the trouble shooting I was able to get to the scan menu but then it quickly reverted to the first error message.
7) Per general support article online, I tried unplugging the power while the lid was opened (as indicated during cleaning of cartridges.) This information was not in the manual that came with my machine. I was hoping this might reset things.
Then I got the third error: a period of sounds of the printer (alignment?) followed by hour glass on screen.
The 2510 appears to be frozen. No buttons like cancel or menu or on button caused any response.
I unplugged it again (this time with the lid closed) and got the same series. A period of sounds like alignment and then a halt of sounds with the hourglass still on the screen.
Customer Service Rep sent the following:
Email 1:
1.      While the printer is powered on, without turning it off, unplug the power cable from it.
2.      Press and hold the # and 6 keys together and while you are holding them, plug the power cord into the printer
3.      Hold the keys for about 30 seconds, while the printer tries to power on, and release the buttons.
4.      If the printer turns off, use the on button to power on the printer, and follow the instructions on the display.
If it still comes up with the same error, I request you to try with a new black cartridge and get back to us with the results.
Email 2:
1.      While the printer is powered on, without turning off the printer, unplug the power cable from it
2.      Press and hold the on button for about 10 seconds and release it.
3.      After about 1 minute, plug the power cord back and try powering on the unit.
The reason I suggested to try with a new cartridge is because whenever the printer powers on, it does a self test to make sure all the hardware components are working fine, which includes the cartridges. So if there is any error with the cartridge, then the printer might freeze if it is unable to determine the cause of the issue or the point of failure.
Email 3:
I did some research and the issue seems more likely with the hardware of the printer.[...]
If the issue persists, get back to us with the information below for upgrade options for your printer.
Forums:
I then tried unplugging from power strip into wall outlet and resetting modem without result. Noticed blue light for wireless connection is no longer on.
Message Edited by allinfun2510 on 05-04-2009 05:46 PM
This question was solved.
View Solution.

I had the same issue with my 7610 (error=print cartridge not installed correctly), and tried some of the listed suggestions - opened up another brand new cartridge - same issue; put the old one back in - same issue. So I knew it wasn't a defective cartridge, but rather something wrong with the spring that supports the cartridge, because it didn't seem to 'click' in correctly anymore. Compared the spring on the black (right) side, to the color (left) side, and saw the spring hanging down. Put it back in place a couple times - still without success - until I looked closer and saw that part of the plastic that holds the spring in place must have just broken off. Tried t a little piece of tape to hold the spring in place, and finally, the cartridge worked - for now. Hope this helps someone else if they're having the same issue. Good luck!

HT1349 Not a Mac computer-have had ITunes on this computer for literally years. This morning i am getting an error message trying to open Itunes - MSVCR80.dll not found, Not installed correctly Error 7 (Windows error 126). DL would not work. Help!

Have had Itunes on this computer literally for years. This AM message "MSVCR80.dll not found, not installed correctly Error 7 (Windows error 126) "- and could not download (it wanted a mobile device - I don't have one)
Help!

Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process.

Treloaded. Getting a message "iTunes not installed correctly" Error 7 Windows Error 998. Removed and retried install got same message??????

Trying to install iTunes on my XP machine after the operating system was reloaded. Getting a message "iTunes not installed correctly" Error 7 Windoes Error 998. Removed and retried installgot same message??????

This can sometimes indicate that one of the other itunes-related software components is damaged. (Usually Apple Application Support, but there are other possibilities beyond that.)
Perhaps first try a complete uninstall/reinstall as per the following document:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Does that get you past the 7?

Updated iTunes to 12.0.1 on XP after updated recieved error message "The procedure entry point ADAdPolicyEngine_DidEnterStation could not be located in the dynamic link dll" "itune not installed correctly error 7 (windows 127). reinstalled same error

updated iTunes to 12.0.1 on XP after updated recieved error message "The procedure entry point ADAdPolicyEngine_DidEnterStation could not be located in the dynamic link dll" "itune not installed correctly error 7 (windows 127). reinstalled same error. Tried suggested steps
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Still getting same error message. Can anyone help me

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

ITunes was not installed correctly Error 7 (Windows error 998)

HI
I had a Trojan and used Malwarebytes to get rid of it and now everything is fine but for some reason everytime I try to open Itunes I get the message ITunes was not installed correctly Error 7 (Windows error 998)
I have done various searches on this issue and have so far done the following :-
Complete uninstall of Itunes, Quick Time and all associated programs and then a fresh install. I have also updated Microsoft.net framework. I have run a microsoft IE8 repair tool and have also made another windows user account to see if it was just my own user account.
None of this has helped and I am still getting the error. Do I really have to do a complete format on my PC or is there anyone out there that can help?

I've found something that may or may not be relevant.
Whenever I run CCleaner after installing iTunes I get the following registry errors:
Missing TypeLib Reference IUserHelper - {19D52A9A-379C-4720-BA00-3D396ECD24D7} HKCR\Interface\{915DA835-02FE-4953-92FA-624BDF5D85AB}
Missing TypeLib Reference IiPodManagerUI - {19D52A9A-379C-4720-BA00-3D396ECD24D7} HKCR\Interface\{D775A119-EAC2-4F28-B06E-8AC16F2695DA}
These always come back when I try and 'Repair' iTunes from the control panel.
Ideas anyone?

HT1923 After updating Itunes it stopped working. I removed Itunes and reinstalled and i am getting the foloowing errors MSVcr80.dll not found and Itunes not installed correctly error 7 (window errror 126) How do I fix this?

Yesterday I updated my Itunes account and it stopped working. I tried installing itunes version 11.1.4 and once done it came back with 2 error messages MsvCR80.dll was not found and I tunes was not installed correctly Error 7 (windows error 126) I have removed Itunes completely and redownloaded several times with the same result. Is there an easy fix or can I download an older version of Itunes that works?

None of the solutions mentioned in this forum work for me. I've not ever had a problem with your software before. I installed and uninstalled itunes 3 times. No itunes directories exist. I've uninstalled everything labled Apple on my pc withe the same results. The problem is with your software not Windows.

I was cleaning up my laptop to free up disk space, Itunes is now saying itunes was not installed correctly error 7 (windows error 14003) What do I need to do to get my itunes back?

I was cleaning up my laptop to free up some disk space. I now can't get into my itunes ??? It's saying Itunes was not installed correctly error 7 (windows error 14003)
What do I need to re-install to get my itunes back?

Is there also another message, Rob, citing a particular file? If so what is the name of the file? (Precise spelling, please.)
Are you running XP, Vista or 7? (I'm assuming 2000 must have just been a slip of the fingers.)

How can I download itunes when I get the following errors...have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up..ituneshelper did not install correctly error 7

How can I download itunes when I get the following errors ..ituneshelper did not install correctly error 7..I .have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up.
This has been a problem for 6 weeks now, I retry when I have time and patience and use my other laptop which is also Windows 7 and runs with no problem.
Every attempt fails when all seems fine on the desktop and I try to log on to Itunes I get the errors.
Any help greatly appreciated.
billymac

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

Itunes was not installed correctly error 1114. I have uninstalled and reinstalled using the steps several times., itunes was not installed correctly error 1114. I have uninstalled and reinstalled using the steps several times.

itunes was not installed correctly error 1114. I have uninstalled and reinstalled using the steps several times., itunes was not installed correctly error 1114. I have uninstalled and reinstalled using the steps several times.
I have never been so close to packing the whole lot up and sending the ipad back!
Please help!
Kieran

Issues installing iTunes or QuickTime for Windows
iTunes 11.1.4 for Windows: Unable to install or open
Troubleshooting issues with iTunes for Windows updates

I can't access my i tunes, getting message-System error-can't start because MSVCR80.dll is missing, also i tunes was not installed correctly-error 7(Windows error126)-What do i do to get into my itunes library?

Can someone please help me to get to my i Tunes library? I am getting the following message when trying to access i Tunes=i Tunes. exe-System error-can't start because MSVCR 80.dll is missing-Try reinstalling program. Also i Tunes was not installed correctly-Please reinstall i Tunes.-Error7(Windows error 126).

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

ITunes not installed correctly Error 7 Windows error 126 Please help

iTunes not installed correctly. Error 7 Windows error 126 Any suggestions would be greatly appreciated! Thank you!

Hello dukehello,
The article linked below provides some useful information and steps that can help resolve this error.
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/TS3074
Cheers,
Allen

TS2363 I am trying to update I Tunes to 10.6 but keep getting 'itunes was not installed correctly. error 7

I have plugged in my Ipod and performed the update, at the end it said Itunes has not installed correctly, please reinstall Windows error 7 (error 5) any odeas how I can fix this I cant put my new music on my playlists without the upgrade

Refer to this article:
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/TS3074

Updating my Win7 to 12.1, I get 'iTunes was not installed correctly Error 7 (Windows error 127). If I try to launch, I get 'The procedure entry point "CMBlockBufferCopyDataBytes" could not be located in the dynamic link library CoreMedia.dll'. Help!

Windows version 7. Auto update of iTunes to version 12.1 from 12.0.1.
At end of install process, message 'iTunes was not installed correctly. Error 7 (Windows error 127).
Tried to launch iTunes, anyway, but immediately got message 'The procedure entry point "CMBlockBufferCopyDataBytes" could not be located in the dynamic link library CoreMedia.dll'.
Tried downloading iTunes and updating manually - get exactly the same result.
No problem using iTunes before this.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The error hints at a similar pattern to those discussed in the first and third boxes of the user tip, suggesting that you've got an outdated .dll file that needs replacing. You should find CoreMedia.dll in the one of the following folders:
C:\Program Files\Common Files\Apple\Mobile Device Support
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
Delete it and then repair Apple Mobile Device Support from the Programs and Features control panel. If that doesn't work go for the full tear down and rebuild.
tt2

Itunes not installed correctly error even though install is successful

I installed Itunes 9 and was working fine. All of a sudden i started getting errors saying "Itunes not installed correctly. Please reinstall Itunes" Error 7 keeps coming.
I reinstalled and installed several times. Finally i removed all apple software in the order of itunes, quicktime player, and other apple software. I reinstall and still keeps saying "Not installed corectly". I have windows xp professional.
I'm pulling my hair

Have you give the complete error message?
Some people have had error 7 when there is a problem with Apple Application support.
Did you remove that when you did your uninstalls?
see:
http://discussions.apple.com/thread.jspa?messageID=10438509#10438509

"Printer cartridges not installed correctly" error message

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