Printer caught in a loop when powering on

 Will not start up or shut down.  I've tried unplugging to no avail.  I have a C6150.
This question was solved.
View Solution.

Hi 4Alexia,
Are there any messages at all on the printer display?  Does it light up or remain dark?
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

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