Printer compatability

I have a Surface Pro 3. I use aa 1536dnf at work and an 8620 at home. Occasionally, I can only print from "Print Test Page." To get it to work from Office, QuickBooks, and the internet, I have to delete bothe printers and the associated software and reload the printer drivers and software. It then works for a period of time and then fails again.
When on vacation in Florida, I tried to install and 8610 with the 8620 and the same problem occurred.
Is this a machine problem, software incompatability, or .........?

Hello @Walt_B,
Welcome to the HP forums.
I understand that you are having a hard time printing from your Surface Pro 3.
I would like to help.
Since it is happening with several printers, I feel that the problem is not with the printers.
It is either a software issue or a network issue.
If you have the software installed on the surface Pro 3, try running the HP Print and Scan Doctor.
Using the HP Print and Scan Doctor for Windows to Help Resolve Printer Issues
The following document should also be helpful.
An 'Unable to Find the Printer' Error Displays for the HP Officejet Pro 8610, 8620, and 8630
HP Single-Function and Multifunction Printers - The Printer Does Not Print in Windows 8 and is Liste...
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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How can I get the Microsoft enhanced Point and Print compatibility driver installed on Win7 LC master?

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Thanks!!

I was able to get it to work using your instructions off of here and your other thread
Thank you!
Chris
http://social.technet.microsoft.com/Forums/en-US/864553c2-c8ff-49d2-bd48-eb7b47381111/windows-2012-print-server-problem-with-xp-clients?prof=required

Enhanced Point & Print compatibility driver in Windows 7

Hi all,
are admin permission needed to install the enhanced Point & Print compatibility driver in Windows 7? The print server is running Windows 2012R2 and the driver type for the printer is V4.
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Nils

Hi Nils,
Would you please let me know whether add a network printer via
Add a printer wizard, then encounter the issue (ask for trust)? Or do any other operation? Just a confirmation, thanks for your understanding.
Please also refer to following articles and check if can help you.
Printer Sharing Technical Details
Configure Print and Document Services
Assign Delegated Print Administrator and Printer
Permission Settings in Windows Server 2012
If anything I misunderstand or any update, please don’t hesitate to let me know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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thanks enhelder
Message Edited by enhelder on 07-07-2009 10:51 AM

Hello Highcountryhike,
Thank you for posting your request. You should have no issues updating to 10.10 Yosemite. Below are a couple links that should help.
If you run the Software Updates from the Apple Menu, to check for updates. Some have had issues not seeing updates, so simply click on "Store" from the top menu, and then click on Reload Page". Select to install HP Updates to ensure you have the latest drivers.
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Installing the Full Feature HP Printer Driver in OS X v10.10 Yosemite
Mac OS 10.10 Yosemite and HP Printer Support
Please post back with any further issues/questions.
Thanks,
Double-U-Dee
Don't forget to give Kudos where Kudos is Due - OR - if a Response Resolved your Issue, Click the "Accept as Solution"
I am an HP employee, but my posts and replies are my own and do not reflect the opinion of HP.

Printer Compatibility

I find that I cannot connect my new notebook (G62-435DX) to my old printer (Dell Phote Printer 720) due to compatibility issues related to 64 v. 32 bit. Is there any way to overcome this or do I just need to get a new printer? I've tried the Dell website but not helpful
This question was solved.
View Solution.

This is a real issue in the somewhat rare case where there is no driver available. If your version of Windows 7 is Professional or Ultimate you can install "Windows XP mode" which allows you to use any device for which there is an XP driver; i.e. almost anything. I use XP Mode myself so I can still work with an older scanner which has no Windows 7 64 bit driver.

Printer compatability for my G4

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Hi-
Welcome to Discussions!
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My HP printers always do, though the later models don't support background printing in Classic.

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I have an HP Photosmart C8180 All-In-One printer. Will I have ay problem updating to Yosemite

Hello Highcountryhike,
Thank you for posting your request. You should have no issues updating to 10.10 Yosemite. Below are a couple links that should help.
If you run the Software Updates from the Apple Menu, to check for updates. Some have had issues not seeing updates, so simply click on "Store" from the top menu, and then click on Reload Page". Select to install HP Updates to ensure you have the latest drivers.
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Please post back with any further issues/questions.
Thanks,
Double-U-Dee
Don't forget to give Kudos where Kudos is Due - OR - if a Response Resolved your Issue, Click the "Accept as Solution"
I am an HP employee, but my posts and replies are my own and do not reflect the opinion of HP.

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to anyone that has the time capsule, is this true?
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New Epson printer compatibility problem?

Hello!
I'm trying to set up a new printer for my parents, who have the iMac G4 running 10.4.11.
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HI, sad as it is since Epson Printers really use the same language since Atari days, (escP), no idea who to blame other than Apple changing requirements without real need, but...
https://discussions.apple.com/message/20029794#20029794
https://discussions.apple.com/message/19372846#19372846
https://discussions.apple.com/message/18745736#18745736

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This question was solved.
View Solution.

Hi Flyfish66,
The issue most likely lies with the browser you are using with Windows 8. It is probably a different version from when you were using Windows 7.
What browser are you using? AOL?
Try using another browser to see if have the same results. (Google Chrome, Firefox, Internet Explorer)
Use another browser other then AOL, when downloading the drivers.
If you are able to print with the different browser, please contact AOL support for further assistance with using that browser.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

MacBook Air with OS X 10.7.4 printer compatibility?

Will my MacBook Air with OS X 10.7.4 run an HP 3520 printer? If not, what printers are especially good for that laptop?

On first read of your post, I think you could have one of three causes.
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If using HP Jetdirect still causes the same error then it could be some form of job management enabled in the copier. Many colour devices often have the ability to control access to the printing or copying via an iD and password. If such a setting exists on the C3000 and it is enabled then you may need to check the menus within the C3000 Mac driver for a field where you can enter an ID and password.
If no job management is enabled then the last suggestion would be the supported printer language. For some office copiers, Postscript is now an option rather than a standard inclusion. If the driver you downloaded is Postscript but the copier does not support this printer language, then this will result in the job vanishing and possibly that error code you mention, which may be along the lines of incorrect printer description language (PDL). Again you could check one of the Windows to see what printer driver they are using. If it is PCL then this may confirm this thought. But to be sure, I suggest you get a configuration page from the copier. This should show what printer languages it supports. If there is no Postscript support, then you would need to look at using the pxlmono package, which supports colour printing. Note that the built-in Generic PCL Laser driver in Lion only supports b&w printing.

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Hi,
I have tried OS X Yosemite 10.10 on my mac book pro 17" early 2012 over last weekend and it was a bit of a disaster. I have been running it on Mavericks till then and had connected several peripherals: Cannon LBP 3500 A3 mono laser printer, Cannon LBP 6000 A4 mono laser printer, Brother A4 colour laser printer, Cannon LIDE 210 A4 USB scanner and Mustek 2400 A3 scanner, plus Dell 23" LED monitor and of course apple keyboard, mouse and track pad. All Cannon peripherals failed to work. I have tried to download latest version of drivers and for LBP 6000 i got version 3.67 but it would not work either. Talking to Cannon rep somewhere in the ether they said no updates for my printers will be available as there is no demand (sic). What a waste they are just 2-3 years old. Muster and Brother units worked well. Also all peripherals are connected via 2 USB2 hubs (pro book has only 2 usb2 ports) which started to play up as well while on Yosemite. Since then i had to reverse to Mavericks thanks to time machine the whole system just rolled back and within 2 hrs all was up and working. Does anyone have any suggestions on what can be done? I would like to upgrade to Yosemite soon. I have noticed some posts on having same problems with Yosemite and cannon lbp 6000 but it does not seem to be resolved yet. And i have fusion 7 with win 7 on book pro too.
Thanks

Thanks, I have checked the Sys Info utility and here is the screen shot of what it showed. I had all peripherals turned on and it shows all 3 printers and cannon scanner but does not show Mustek scanner which is on and works, funny, any explanation? So if i had the other book pro with Yosemite and all peripherals connected and switched on would Sys Info app show me whether all is working? Is there any diagnosis app i could run to check for any problems with USB hubs? I am not sure whether there have been any USB hub problems reported so far with Yosemite.
show

Photo printer compatibility

It seems like the SONY small photo printer is one of the best.
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The Epson and HP seem so cheap. The SONY is dye sub.
Which of these kinds of printers will work with a Mac?
Thanks
rm

I am using a SD card to read the photo. As my Mac book pro cannot connect to the printer via either USB cable or wifi. Using SD card is the only way I can print so fa. Thx!

HP Printer compatibility with leopard

I have a HP Deskjet 3845 (3840 series) and I cannot print from it wirelessly (mac printing to a printer hooked up w windows xp). I checked HP and got the drivers and installed them-successfully, but they don't show up in "PRINT".
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Any help is appreciated.

Hi Bri95, did you download the new drivers from software update? One thing that happened to me was the new driver update from apple messed up my driver. run the uninstaller then restart then download the latest driver (http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&cc=us&lang=en&dlc=e n&product=372330) and install. restart then it should be fine.
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