Printer Configuration for PDF Display in New NWBC Window

please am implementing SAP Note 1069540 -Printer Configuration for PDF Display in New NWBC Window
and when i finished the configuration i the pdf tab was still not created..
i decided to trace the error and i noticed that in service /sap/bc/webdynpro/sap/WDK_SPOOL_TO_PDF
when i right click and test service i get an error
Client error
Host name lookup for 'dv1sap.mis.com' failed
guess thats why my pdf tab was not created in my NWBC..
can any one help..please...ASAP

do you have maintained the host and ip adress in the hosts file of your system
It seems it is not able to recognize the host
just define an entry and then try
Rohit

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