Printer connection and syncing problems

We can print from the MacBook, but not from the iPads. We are connected to the printers wireless connection but we can't seem to find the problem. Maybe it has to do with not having updated to iOS 5? My mom is kind of reluctant to lose all her games scores like what happened with me....maybe this is another problem. Any help will be appreciated.

Check the make and model of your printer against the list here:
http://support.apple.com/kb/ht4356

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Solution to ipod classic connection and sync problems in windows xp

Was having problems syncing and copying songs to my 80 GB classic on windows xp. Itunes would become unresponsive etc. Turns out these issues were related to a program called res.exe which is part of a usb mass storage toobox, which does not appear to be essential to windows.
In add/remove programs, I uninstalled "USB Mass Storage Toolbox", and my ipod classic now syncs as it should.

Refer to this article:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716

Problem with connecting and syncing (quicktime.qts)

Hi,
I have a problem with connecting and syncing my Iphone to itunes.
iphone alone on PC -> uploading files (fotos) is possible
itunes starts normaly, if iphone is not conected.
if i connect iphone after starting itunes, or if i start itunes after connecting iphone i get an itunes-error with message:
AppName: itunes.exe AppVer: 9.0.2.25 ModName: quicktime.qts
ModVer: 7.65.17.80 Offset: 00909a47
i test different things...
- used another USB-port
- used another PC
- used macbook of my wife instead PC
- deinstalled and new installed of itunes (older and newer versions) folow tutorials of apple
- use another USB-Cable...
I'm resigned, Please help me..
Tom

AppName: itunes.exe AppVer: 9.0.2.25 ModName: quicktime.qts
In this context, that can sometimes indicate trouble with a content file on the phone (or Touch).
Do you have any podcasts stored on the iPhone at the moment? If so, if you delete them from the phone, can you connect to iTunes without the error?

TS1474 I accidently connected and synced on my mums itunes on her computer. I then did my best to delete of that computers ITUNES. She now has my updates on her APP store. How can i take this away? Thanks

I accidently connected and synced on my mums itunes on her computer. I then did my best to delete of that computers ITUNES. She now has my updates on her APP store. How can i take this away? Thanks

That happened to my brother earlier. He went into Facebooand then into another app and the same thing happened. he ended up having to restore it. Mine stayed with the Apple logo for a bit but its back to normal after pressing the buttons a million times. I hope you get your problem sorted. Goodluck!

I just tried to connect and sync my iTouch (4G) to iTunes and I got an error message that said :This iPod can'be used because Apple Mobile Device service is not started". I tried searching my PC for the program and no luck. Any suggestions?

I just tried to connect and sync my iTouch 4G to iTunes and got this error message: " This iPod can't be used because Apple Mobile Device service is not started". I just did the upgrade fo Safari and iCloud. Any suggestions?
Thanks!
Dan Farrell

I corrected the link in the previous post you responded to, but here is the correct link again.
http://support.apple.com/kb/ts1567
B-rockt

I have a new Epson wireless printer connected and the iPad recognizes it but it won't print. What is AirPrint and how do I connect it?

I have a new Epson wireless printer connected and the iPad recognizes it but it still won't print. What is AirPrint & how do I connect to it?

Patti-
Is your Epson printer on Apple's list of AirPrint capable printers? See <http://support.apple.com/kb/ht4356>.
If it is an AirPrint printer, then your WiFi router may not correctly handle Bonjour data required by AirPrint. Contact the router's manufacturer to see if there is a change to its setup or a firmware update, that will make it work.
One other possibility is that there could be a print job stuck in the iPad's print queue. Double click the iPad's Home button and a row of recent Apps will appear along the bottom of the screen. Scroll across and see if the Print Center is there.
Fred

HT1338 I am unable to get documents to go to connect and sync to my iphone

I am unable to get documents to go to connect and sync to my iphone

- If the photos were taken by or saved to the iPod just use the computer's camera/image capture software to get them from the iPod.
- If the photos were synced to the iPod you need a third-party program such as PhoneView of TouchCopy.

Broadband connection and speed problems

Hi,
On Wednesday morning my broadband connection went down and could not reconnect from 600am til 700pm. It did manage to get a connection to stay up at around 900pm, but since then the connection has dropped about four times a day.
I have checked my equipment, wiring etc, connected directly to the test socket, using a new ADSL microfilter etc etc. I have also checked for known problems in my area and have done some quiet call tests(17070).
There are apparently no problems in my area, but a couple of the quiet call tests were crackly.
Since last night (Friday) at around 900pm the connection has managed to stay up but my connection speeds, both up and down are much much lower than they used to be.
Since Wednesday night I have performed some BT speedtests.
D/L Profile for my line is - 17.64 Mbps, but actual speed currently varies between around 8 and 11 Mbps.
U/L Profile for my line is - 0.83 Mbps, but speed currenty varies between 0.01 and 0.3 Mbps.
Before Wednesday, my download speeds were typically 16-17Mbps and upload speeds were typically 0.8Mbps.
With very little variation.
I have included some stats from my BT HH3...
Wednesday nights ADSL Line status, after I managed to get a connection to stay up. below;
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 04:59:49
Downstream: 18.65 Mbps
Upstream: 443.9 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Fast
Noise margin (Down/Up): 4.9 dB / 26.4 dB
Line attenuation (Down/Up): 11.1 dB / 5.3 dB
Output power (Down/Up): 20.1 dBm / 12.9 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 758 / 36
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 23957 / 6
Error Seconds (Local/Remote): 300 / 4
Current ADSL line status. After the line being up for 17 hours below;
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 17:17:36
Downstream: 19.52 Mbps
Upstream: 443.9 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Fast
Noise margin (Down/Up): 3.2 dB / 28.1 dB
Line attenuation (Down/Up): 11.0 dB / 5.2 dB
Output power (Down/Up): 20.2 dBm / 12.2 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 133 / 36
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 636 / 9
Error Seconds (Local/Remote): 117 / 4
One thing that stands out is the Noise Margin of 4.9dB and now 3.2dB. I gather that these values are on the low side. Is 3.2dB acceptable?
I assume my line attenuation values are low as I live very close to my local exchange. I assume that these values are good.
There are some CRC HEC and Error Seconds values. I must admit that I dont fully understand these but I assume these are not good.
One other thing worth mentioning is that the phone cable to my property comes along my front wall over from a neighbouring property. Whilst checking this cable this morning in the daylight, I have noticed that someone, most probably my neighbour, has pulled the cable way from its fixing on the wall in order to put a fence post up on the wall.
The fence post has been there for a few months, with no apparent affect ro my phone and broadband, but I'm concerned that this could have damaged the cable, splitting the shielding or breaking a wire in the cable, or perhaps loosened the connectors to the juntion box it is connected to on the neighbours wall.
Could damage to the cable be the cause of my connection and speed problems?
Also, is it possible that my BTHH3 is faulty?
Any advice would be very welcome.
Thanks
Solved!
Go to Solution.

A little more information.
I have noticed that on a number of occasions when making or receiving voice calls, the broadband connection completely drops. It doesnt happen on all calls, and doesnt seem to happen when just going 'offhook' and listening to a dialling tone.
There is a definite crackle and hiss on most of the voice calls. But only seems to be audible on the home phone.
After a little browsing, I came upon a logging program "Routerstatshub". When I leave this running it logs changes to ADSL stats.
Looking at the logs, I've noticed that when making voice calls, the upstream noise margin always seems to drop considerably, sometimes down to 0dB.
On some calls, both upstream and downstream noise margin drop to 0dB and the broadband connection drops.
I have also noticed that upstream line attenuation increases from around 5dB to around 28dB every hour or so. This doesnt appear to coincide with the voice calls.
CRC and HEC error increase dramatically at the same time as the noise margin changes. HEC goes up by 10s of thousands.
I'm still directly connected into the mastersocket with a new microfilter and no extension cable.
By the way, my connection speeds went down to an all time low yesterday , 1.7Mbps down.
I have now replaced my DECT phone with a corded phone and will make some more voice calls to see if that makes any difference.
Any ideas about what the problem could be would be greatly appreciated.

Power and Sync problems with Zen Vision:M

)Power and Sync problems with Zen Vision:MX Lately, my Vision M is having problems that when I plug it into the USB port on any PC to charge it, it lights up for a moment and then goes blank.
When I unplug it and reseat the usb cable, nothing happens. When I try to turn it on, it's dead. This happens even though it's not fully depleted of battery energy.
Pressing the reset button does not do anything. The only thing that I've found that will work is to open it up and unplug the battery. But even that is starting to not work.
This doesn't happen every time I use it, but it is happening quite a bit. It's gotten to the point today that I can't even charge the battery at all.
Any suggestions? I don't think it's the battery, as it does charge when I don't have these issues, but I'm not really positi've of that either.

The connector on the motherboard check it . It may need to be resoldered. The last time I ran into those symptoms that was the solution.

Print servers and printers problems on Win7 and Win8

Hello,
We have some computers, working on Windows operating system in the office: a few forking on the good old XP sp3, one running on the Win7 x64 home edition and one running on Win8 professional (the last one installed for new OS testing purposes)
During last two months I have tested a few print servers attempting to find one which can work with Windows 7: Trendnet, Synology, and D-link print servers. However, unsuccessfully. Here is the result:
   1) Any print servers is working perfectly with WinXP sp3 (full printing and MFP function support, easy configuration and access, successfully scanning and printing operations in 100% cases)
   2) No one print server is working correctly with Win7 home x64 (mostly successful installation but complicated and unclear configuration; printed pages often is missing, no scan support for MFP.
   3) There is a little bit better situation with Win8: 100% printing support on the same equipment but no scan support for MFP
Could you please help me with followings:
1) Could you please help me configure print servers and printers on Win7 x64, including printing and scanning support?
2) Could you please help me configure scanning support for Win8?
Please find full list of affected hardware bellow:
1) Machines, running on Win XP: Panasonic CF-29, CF-74, HP Compaq dc7600, some Acer laptops;
2) Machine, running on Win7 x64 home: Asus UX21, (OS probably was preinstalled on the factory)
3) Machine, running on Win8 pro: Lenovo X200 tablet
4) Printer HP LJ1020 with drivers for XP and Win7, x86 and x64
5) MFP printer Canon MP600 with drivers for XP and Win7, x86 and x64
6) Print server: D-link DPR-2000
7) Router: Cisco RV042G
All the machines has correct drivers installed, all the printers supports all the services if connected to computer directly. I have made all possible steps solving mentioned problems, including automated problem solving wizards on Win7.
Thanks in advance for your support

Hi,
Regarding the printer configure issue, I would like to share the following article:
Managing Printers and Print Servers
http://technet.microsoft.com/en-us/library/cc754769.aspx
According to the scanning support for Win8, it is better to post this issue in Windows 8 forum for more help.
Regards,
Vincent Wang
TechNet Community Support

ERASE AND SYNC PROBLEM

My girlfriend wants to use my mac to sync her ipod touch. It is already partnered with another mac and consequently when I connect her ipod itunes offers to erase and sync it. How do I get around this problem? She clearly does not wish to erase her ipod.
On a general note, why is itunes loaded with this kind of control freakery? My mac, her ipod - surely it is up to us to be responsible and 'law abiding'. I hate it when corporations exert this kind of control over my things, I bought them, I own them - it should be up to me how I use them!

after connecting ipod cancel the auto sync then go to the ipod,un tick in all auto sync like music, video, movie, photos etc aftr that in option click there manually manage..aply ok..
thnx..

N78 and Sync Problems

I am having so much problem syncing my N78 and have spent hours trying to resolve. I am using the supplied usb cable to connect and am using PC Suite. My phone is recognised but when I go to sync it always bombs out with a either connection lost or terminated - sync seems to get to various stages but never as far as writing to my phone - please please any assistance would be greatly apreciated
Solved!
Go to Solution.

Try updating Nokia Nseries PC Suite. This is most easily accomplished by
a - opening the program,
b - clicking on the Settings icon (circle with spanner) and then
c - selecting the Update Manager tab in the window that presents itself.
d - Select N78 as the device for which the software is to be compatible.
e - Click on the light blue "Check for updates now" legend on the left under the radio buttons.
If you do not have latest version you will be prompted to download a newer version, which may address your issue. I have version 2.1.2700 but I am in North America.
If your computer software is up to date try the following:
a - A Bluetooth dongle to see if the device with synch properly via Bluetooth
b - Different USB ports
c - A different cable
All of the above assumes you have selected PC Suite as your connection choice on the device when you connect. Good luck. I hope it evens out for you soon. Synching is one of the beauties of this device.
I also use regular PC Suite with my N78-3 and both the PC software and my devices function perfectly for synching, my desktop and laptop contacts and calendars.
3390 - 6103b - 6133 - 6290 - 6301b - N78-3 - 5610d-2b XpressMusic - 5800d-1b XpressMusic, N900 RX-51, N8-00, C7 Astound, 808 Pureview, Lumia 1020.
Nicer phones and still no one calls me!

After a diagnostic check for both connectivity and sync, we may have a conflict.

fellow iPod classic owners,
                                      after a diagnostic check in which my iPod was found to be connected, on the sync test it was found to not be there. it appears that something is very amiss here. now granted i am not a whiz kid, but when one test tells you that you are connected and the next tells you that you're not, who do you believe? i smell a conflict of some kind or some such thing. clearly we have issues here. i don't know where else to turn. anyone have any ideas? both tests are part of the help tab on the iTunes page. it seemed reasonable to start here, but there is a conflict in the test results.
                                                                                                                                                                  awaiting your comments,
                                                                                                                                                                      hardphil.

mancave4me,
                    the answer to the question is yes/and yes again. with one comes the other. i still have the problem even after uninstalling and reinstalling the apple apps. it's a thing which plagues pc users. it isn't an issue for my hp laptop however and that intrigues me. i'm no whiz kid with this stuff, but when you pass the connectivity test and it says your iPod is there. then, you fail the sync test because it tells you it is not there. somethings amiss at the circle k. i smell conflict. this is easily solved. just use my laptop for iTunes unless you have a working solution.
that's the way i see this. it's not the end of the world by a far stretch. let me know if you have a solution. thanks for your concern.                                                                                               sincerely, hardphil.

Nokia 6790 smartphone will connect and sync with P...

I have a Nokia 6790 smartphone that will connect thru USB to my laptop and sync all items correctly but I can't get it to connect to the internet with my laptop. The software works fine because my husbands Nokia smartphone works fine connecting my laptop to the internet thru PC suite.
Can anyone else use their Nokia 6790 to connect their laptop to the internet?
Thank you for your time

I saw in one thread related to this that you have to make sure that the process "iTunes Helper" is running when you have your iPod connected. You can see that by running Activity Monitor, select All Processes, and then look for iTunes Helper. Based on everything else you tried, there could be a physical problem with your Nano. One of the pin connections may be bad. Will it show up on another Mac's iTunes?

My ipod cant connect and sync with itunes?

its shown under devices but says "cant connect with sync services."

Try going to iTunes>Edit>Prefeences>Devices and reset sync history.
Then try:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Printer connection and syncing problems

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