Printer Deskjet 3520

I have an old Deskjet 3520 that I used to print from my Ipad since I had my other printer connected via USB. I also used it with my computer. Recently I installed a new Officejetpro 6830 printer and also changed my internet modem. I have no problem with 6830 and I can still print from my Ipad to the 3520 printer but when I try to use it from my computer (Windows 7 64 bit) I keep receiving the following message "error initializing output device". I reintalled the 3520 and the most recent driver.

Afternoon , I would be very happy to help you with the error message you are receiving.
In my research, everything I came across for this error was indicating the software through which the print job is being printed may be causing the problem.What program were you trying to print from?Have you tried a different program?
If it is just one program in particular, I would contact support for that program.
Have you made sure your computer has all of it's windows updates? How can I tell if my computer is up to date?** After updating make sure to resart the computer one more time to be sure Try the Print and Scan Doctor:HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. I recommend downloading and running the HP Print and Scan Doctor, if it doesn't fix it automatically let me know what errors or messages you receive.
Before you reinstalled your printer software, did you uninstall the prior version?When you were uninstalling the printer software, it is possible that pieces of it may still remain that could interfere with a reinstall. I recommend referencing the steps in this document to make sure you haven't missed anything; HP Single-Function and Multifunction Printers - Uninstalling the Printer Software. You may also want to Delete files using Disk Cleanup - when it gives you selection boxes, I would check all of them. Other places software drivers may hide would be in your Device Manager. To Open the Device Manager:
1) Click Start (Or Windows Icon) and enter 'Device Manager' into the Search field.
2) Click on the Device Manager.
3) You may want to click on View, at the top of the windows, and then Show hidden devices.
4) Expand the device types, and check for any driver related to your printer.
5) To remove a device from device manager, right-click the device name from the list and then click Uninstall. * For more information see Device Manager Information for Windows 7. Then reinstall your software again. Here is the link for you software download again if you need it; HP Deskjet 3520 e-All-in-One Printer Test your printer and if it still doesn't work, try the Print and Scan Doctor again and let me know the results. Please let me know if these steps resolved your issue, or if there is anything else I can do to help. I look forward to hearing from you! Thanks,

Similar Messages

New Deskjet 3520 - print has changed to draft quality now I have changed connectivity of printer

Hi,
Hope that you can help me
I have a new Deskjet3520 printer. It was working well via USB connection and I was happy with the prints that came from it
I have now connected now via wireless connection.
The system did all the hard work and I was very impressed with how easy it was.
However, I now have a problem, I have printed off a sheet of text that is all black text with the email address part in blue.The prints are coming out as if in draft format - pale grey with the blue portion coming out pale pink!
I haven't changed any settings, just trying to print off text.
Just tried it agin and now thgere are just faint markings on the page
I have checked the setup and it is definately set for colour printing and NOT for draft
I only purchased the printer late December and it has HP inks
Can anyone help me please?

It sounds like the Deskjet 3520 has developed a print quality issue. It doesn't appear that the printer has begun using a draft mode, but instead has most likely gotten some ink dried up in the ports of the printhead for the unit.
Have you tried running the Clean Printhead utility in the Setup menu of the printer?
Follow these steps to run an automatic utility to clean the printhead.
Load letter or A4, unused, plain white paper into the paper tray.
On the product control panel, press the Down Arrow ( ) to select Settings , and then press OK .
Press the Down Arrow ( ) to select Tools , and then press OK .
Press the Down Arrow ( ) to select Clean Printhead , and then press OK . The product cleans the printhead, and then prints a test page.
I would advise running 3 levels of the clean printhead utility. Also try performing an ink system reset to this unit. It may have some ink on the electrical contacts causing the printer to not communicate properly with the cartridges. For information on how to perform an ink system reset click here.
As well, there are additional steps for a print quality issue found here. Let me know how it goes.
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I am not an HP employee.

Can I print with a black cartridge only? HP Deskjet 3520

Hi everyone,
I just bought a new black ink cartridge for my printer, assuming that I did not need to replace all the colors since I only want to print in black (shipping labels and such.)
Well, it only prints in a grayish shade now! The ink levels on the colored cartridges are low, and the black ink is high and brand new. So WHY can I not just print in plain old black?
What am I doing wrong?
Thank you so much for your help!

The post here has links to a troubleshooting document for the Deskjet 3520. If the steps there do not resolve the issue please call HP Support, even if the printer is not longer under warranty. In the US or Canada call 1-800-HPINVENt, elsewhere see the document here for contact information. If the above does not give satisfactory results then please post back here and mention what country you are located in..
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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HP Deskjet 3520 e-All in one printer trouble with scanning network, connection and very slow print

Dear all
I bought two days ago HP Deskjet 3520 e-All-in one printer serie, but i have some really bad issues with the scanner! I have searched on the internet and i couldn’t find anything to solve the problem.
I have installed the printer according to the book of the printer, so everything did go well(i think), except that i can’t connect the scan to my computer, a Mac OS X (i am connected with the printer). I get directed to the website where i can connect the scanner, but every time i try to connect it with wi-fi, i get two notification, one from my computer (from HP Itility (Dutch) program) that the connection is off and second from the website that i have to make sure that i’m connected with internet (which i am) and to check the IP address if it is the same with my computer (which is the same).
Obesely something did go wrong, but i can’t find the problem.
Beside when its copy or prints a document (no matter how many pages) it’s very slow. It takes 10 -15 minutes till the printer starts. Has it something to do with the problem i’ve got with the scanner or is the printer always so slow? Because the very first time, when i installed the printer, it printed very fast.
By the way i also print the test-results to check if there is a problem, but according to test-results there are no problems at all.
I hope that someone recognize this problem and can help me to solve it.
Regards,
Esra

Hello chesterpascual,
Welcome to the HP Support Forums!
Regarding the Deskjet 3520 and the error to use setup cartridges, you will need to call HP's Technical Support to see about sending some to you.
Click here to locate the contact information.
Regards,
JERENDS
I work on behalf of HP
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My HP Deskjet 3520 will not print in black after replacing cartridge

I have just replaced all my ink cartridges in my HP DESKJET 3520 printer (it's wireless). It prints in color fine, but not in black. I've tried cleaning the print head, aligning the cartridges, checking the breather on the cartridges. I've also just opened up another black cartridge, thinking maybe my new one was defective. So now I've just wasted a cartridge.
so frustrated! My printer is more than a year old now to. So no warranty. when I click on the printer ink levels, it's recognizing I have full cartridges - but it's not printing in black at all.
This question was solved.
View Solution.

If the troubleshooting steps in the post here do not resolve the issue the I suggest you contact HP as described in that post, even if the printer is out of warranty.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Hp deskjet 3520 print driver won't install

I bought an HP Deskjet 3520 printer today which was advertised as compatible with OSX 10.7, however when I go to add the printer I get the error "The software for this printer is currently unavailable. Please contact the printer’s manufacturer for the latest software."
I have the latest driver from HP, I just downloaded it today.
I deleted my old HP printer from Print & Scan in the System Preferences and uinstalled the old HP printer using the HP uninstall software.
When adding the printer it said there was an update available from Apple, which it downloaded but then gave the same software unavailable error.
I can scan with the printer but not print.
I also have a wireless HP Laser printer on my home network which is a couple of years old.

Have you tried selecting the software yourself rather than letting it add it for you? This usually helps.
1) Go to Select Printer Software in the drop down menu.
2) Type in the name and model of your printer: HP Deskjet 3520.

HP Deskjet 3520 e-All-in-One Printer. Help tells me to connect to computer with USB cable

I cannot scan anything at the moment despite the fact that I was able to do so several weeks ago. I went to the HP online support site and downloaded a scan doctor programme. It tells me that I do not have the proper scan software on my system and to download it from the HP website. It does't take me to the specific software I need but to a list of things I don't have so I downloaded all of this. I am half way through the setup process for one program and it is asking me to connect the printer/scanner to my computer using a usb cable so that "the settings of your wireless network can be communicated to the printer". I don't remember getting a usb cable with the printer but if I did I have no idea where it now is. What are the chances that finding this/buying this will actually solve my problem and is there a way to solve them without the cable? Any advise would be greatly appreciated.

Hi @translator82,
Welcome to the HP Forums!
I noticed that your HP Deskjet 3520 is telling you to connect it to the computer with a USB cable. I am happy to help you with this connection issue!
To download the software, please visit this website, HP Deskjet 3520 e-All-in-One Printer Drivers, if you are using Windows 7 or above, it is recommended to use the HP Printer Install Wizard for Windows. If you do not know the Operating System you are using, please visit this website. Whatsmyos.
In the meantime, page 33 of your printer's user guide has all the options of how to connect this printer. User Guide. For the traditional wireless setup you will need a USB printer cable. Otherwise, you can always try Wireless Direct.
Hope this helps!
RnRMusicMan
I work on behalf of HP
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PRINTING - HP DESKJET 3520 ePRINTER

I bought new HP ink cartridges. At first, docs printed in blue only, now nothing at all. Ran the print test and all colors are good to go. Please help

Hello there, Welcome to the Forums! I hope you enjoy your experience
I saw your post about your Deskjet 3520 no longer printing in ink. I have researched this for you and would like you to attempt the troubleshooting guide below.
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Thanks for posting in the community and have a great Tuesday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Deskjet 3520 Prints too small and when trying to Scan it says can't find Computer..

HP Deskjet 3520 ALL IN ONE & E-PRINTER I have had this printer about 1 year and have never got it to print out things(Some) where it can hardly be read. (I have to have a magnifyng glass to read some of it others fine. The kind I AM NOT ABLE to read are pre-printed materials. The kind I AM ABLE to read adequately are things I type out on my Computer and then copy or print out it does fine.. Also when attempting to Scan a piece needed to Scan and printer set to Scan it said no Computer could be found. Can someone tell me how to fix these problems. This printer says 'ALL IN ONE e-Printer but it does not fax.

Hi @mybeaugie
I see you are trying to make the font larger on your printed output, but the small text is only happening when you print from programs aside from documents you create. If you are using Internet Explorer you can use this document; Text is Small When Printing from Internet Explorer. If however, you are using AOL you can following these instructions from this post, 'how do i make the text larger'.
As you can see modifying the text size is going to depend on the program you are using. If you are not using Internet Explore or AOL, can you please post back with more detail. What Browser are you using and what Operating system do you have? Mac or Windows?
I understand you are also getting a communication error when you try scanning. Running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
If the scan issue persists, try the steps in the following document and let me know the outcome of your efforts; An 'An error occurred while communicating with scanning device' or a 'There is no computer connectio...
Looking forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Deskjet 3520 Printer Error Code OXB0259858

I have horizontal streaks on my prints. When i try to print a Print Quality Report page I get this error code. I've reinstalled the driver and reinstalled the cartridges. I've reset the printer. Any help?

Hello it1305,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I am sorry to read that you are seeing an error code and also having print quality issues with your Deskjet 3520. I will certainly try to help you!
I have a couple of suggestions for you to troubleshoot, however, if the issue persists I would then recommend calling HP's Technical Support to see about your other options.
First of all, try this guide to reset your printer: An Alphanumeric Code (Example: '0x......' or 'C2......') Displays on the Front Panel When Printing
Then try this guide for the print quality problems: Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems
HP Contact Info:
If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Regards,
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Need help getting new printer hp deskjet 3520 setup for eprint and wireless

need help getting new printer hp deskjet 23520 stup for eprint and wireless

Hi Pastorlee7,
I see that you're having problems setting up your printer. I would take a look at the document below.
Hp deskjet 3520
Let me know how it goes.

IP Address for Wireless Deskjet 3520 All-in-One Printer

We recently got a new router. Until that moment, our laptop and printer were working together flawlessly. When the router was connected, the laptop made a correct connection, but the HP Deskjet 3520 printer will not. I have completly deleted the printer and attempted to reinstall it several times with no luck. I have worked with two HP techs who accessed my computer remotely (again with no luck). The last one was able to determine the problem, but could not get it corrected. So, I have even stumped their own techs and decided to try here. Here is my question: How do I force my Deskjet 3520 to obtain a new IP address from a new router? It seems to be assigning itself a different IP address of its own according to the HP techs who tried to correct it. The laptop shows the correct IP address, but despite MANY varied attempts, the printer continues to show a different IP address and refuses to accept the new one. We have restored defaults, deleted and reinstalled, and many other things. HELP!

We recently got a new router. Until that moment, our laptop and printer were working together flawlessly. When the router was connected, the laptop made a correct connection, but the HP Deskjet 3520 printer will not. I have completly deleted the printer and attempted to reinstall it several times with no luck. I have worked with two HP techs who accessed my computer remotely (again with no luck). The last one was able to determine the problem, but could not get it corrected. So, I have even stumped their own techs and decided to try here. Here is my question: How do I force my Deskjet 3520 to obtain a new IP address from a new router? It seems to be assigning itself a different IP address of its own according to the HP techs who tried to correct it. The laptop shows the correct IP address, but despite MANY varied attempts, the printer continues to show a different IP address and refuses to accept the new one. We have restored defaults, deleted and reinstalled, and many other things. HELP!

Cannot connect and print wirelessly - HP Deskjet 3520

Hey there,
I have a HP Deskjet 3520. It was working without a problem for a while. However after moving house and resetting everything I cannot print wirelessly with this printer.
It is connected to a network and the blue light is permanent, but when I try to print or scan wirelessly it says the printer is not detected/connected.
I've tried to connect using every method available i've seen every video and i've read every blog post. Please can you offer some help before a HP device is mentioned on the news for seriously injuring a passer by after being thrown out of a window?
Thanks :-)

Hi @tytycadet , and welcome to the HP Forums!
I can see you're experiencing connectivity issues. I'd like to help!
Before we get started, I just need a little info.
Are you using Windows or Macintosh?
If you are using Windows, is it a 32-bit or a 64-bit system?
I'm including documents that will help you find the system info:
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

I lost my printer installation cd of my deskjet 3520 series

I cannot find my cd for my HP Deskjet printer 3520 series. I have manually plugged it in from the printer to my USB laptop, and then followed directions and also the test page came out okay. Then it said to finish insert the cd disk to complete installation....I do not have it, I lost it....How do I get another one? I have updates that windows is trying to do on the printer and it fails. Below is a copy of one of many fails.
Hewlett-Packard - Imaging - Null Print - HP Deskjet 3520 series
Installation date: ‎12/‎27/‎2014 12:21 AM
Installation status: Failed
Error details: Code 80070490
Update type: Recommended
Hewlett-Packard Imaging software update released in November, 2009
More information:
http://sysdev.microsoft.com/support/default.aspx
Help and Support:
http://support.microsoft.com/select/?target=hub
HELP?

Hello impulsive57,
Please try the below steps that should help you install the latest available drivers for your printer.
- Restart the PC
- Please download and run the HP Printer Install Wizard from www.hp.com/go/tools
Regards,
Jabzi
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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

HP deskjet 3520 network print issues

Getting towards the end of my rope. I have an HP deskjet 3520 with wireless print capability from the network and have successfully been able to send jobs to the printer to print for the last 11 months. It can no longer print jobs from the network despite having an IP address and being visible by all machines connected to the network.
Each time I try to send a document to be printed.
I do not have MAC address filtering enabled on the router. I've updated the firmware via USB connection and re-installed the drivers and software to no effect. I've power-cycled the device, restarted the computer(s) that would print via the network to the printer, etc. I've done everything that I know how to get network printing fixed with no success.
I've also run the print doctor 4.5 program which can find the printer on the network, but then gets no response from the device when trying to access it.
Has anyone else had a similar problem with this model? Any ideas as to what can be done to get it to start printing documents that get sent to it form the network? I've been directed to this forum off web searches, but there are a lot of responses with links in them that have ether been relocated to a different web address, or have been deleted.
Any help is greatly apprectiated.
Thank you for your time.

Hey @Tom801,
Welcome to the HP Support Forums!
I would like assist you today with resolving the network communication issues you're experiencing with your HP Deskjet 3520 e-All-in-One Printer. As I understand, you are able to 'see' the printer through the Print and Scan Doctor and from the other computers on your network. But, you are not able to print to the Deskjet. I have a few troubleshooting suggestions to start with.
Gather the IP Address:
1. Select the Wireless Button on the front panel of your printer.
2. Your IP address should now display, please note down what this is.
Open the EWS Browser:
1. On one of the computers that you would normally use with this printer, open your Internet Browser.
2. In the website address bar at the top of the page type in your IP address (do not include www.)
3. Select enter on your keyboard to search for the printer Embedded Web Server.
Does a website open for your printer?
If the printers website opens than that proves that the printer is in fact still connected and communicating with your wireless network. If the website fails to open than the printer is being blocked from the network.
You noted in your post that you have Mac Filtering disabled, updated the firmware for the printer, and powercycled the printer and computer. Did you ever powercycle the router? If not, can I please have you do that now.
How to Properly Powercycle your Network:
1. First, unplug your routers power cable
2. Power off your printer
3. Power off your computer
4. After 30 seconds to 1 minute plug in your router
5. Turn on your printer
6. Turn on your computer
Once the network connection is re-established on your computer and printer please check your IP address once again on the printer using the steps I provided above.
Can you open the printer website now with the IP Address?
If yes, than it seems like your router had blocked communication to the printer. To avoid this in the future you can:
Open the Router Ports:
- Incoming (UDP) Ports:
137, 138, 161, 427
- Outgoing (TCP) Ports:
137, 139, 427, 9100, 9220, 9500
Also, you can refer to the steps within Printer Does Not Maintain Wireless Connection for additional configuration options. Focus on Solution two for assigning a static IP.
Please let me know if the steps provided resolve you issue. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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Printer Deskjet 3520

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