Printer Device Status Page Error on IPP site

I have print services on Windows Server 2012 Datacenter. When I go to the IPP site and click on a printer that has a Device Status link under the View section, I receive an error,"Device Status Page Error...We are unable to generate the device
status page for the selected printer. Please contact your system administrator for more information". This happens on all our printers that has a Device Status link. And the printers are different models and some are type 3 and type 4. I have tried accessing
the ipp page on Server 2012 and Windows 7 and it still gives the same errors.

You are correct about Microsoft not creating a hotfix for this issue in current versions of Windows. Microsoft support replied to me and indicated the following:
Hi Tiffany,
Thanks for your reply.
After consulting with our product team, we will not fix this issue in the current product consider the many changes involved. but we might
consider it to the next generation product.
Thanks for your understanding and cooperation. Please feel free to let me know if there is anything else that we can help.
Best Regards,

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Internet Printing Services - Printer "Device Status Page Error". Please Help.

I am getting Device Status Page Error :
We are unable to generate the device status page for the selected printer. Please contact your system administrator for more information.

Hi,
What’s the OS version of your server? If it’s Windows Server 2003, please try to refer to the following article to see if it could help.
"Device Status Page Error" error message when your printer tries to display a status notification message
http://support.microsoft.com/kb/884552
Best Regards,
Andy Qi
Andy Qi
TechNet Community Support

I have a HP PSC 2210 all-in-one. Can I print a status page that shows count of pages printed?

I said everything in the subject except, if there is a status page printing capability how do I do it,

Hi there,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Printing using Mail - Vertical printing over several pages error

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Hi All.
Wonder if anyone can help here?
When I want to print any email from Mail, for some
odd reason the email gets spread out over several
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What printer model? Is the color cartridge an original HP or a reman or refill? If an original then check the cartridge warranty information as shown here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to
wall and printer. This will trigger a ‘dirty power
up’ and restore the printer to a known good
condition (if it is possible). No user settings
are lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
if not resolved, uninstall hp software &
reinstall using latest hp software from hp
website.
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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This question was solved.
View Solution.

Hello Mna,
Thanks for the post. With this error message, I was able to locate a previous thread that addresses this issue. I've included that link below. Good Luck!
Thanks Mr.Mojo for the information!!
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Unwanted-pages-printing-with-quot-GET-...
I worked for HP but my posts and replies are my own....Thank you!
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HP Device Not Found Error when trying to print or scan wireless- HP Officejet Pro L7590

Have had HP Officejet Pro L7590 All-In-One Printer for years. Always worked fine and I had no issues printing via wireless connection. Several months ago.. Possibly after a Windows 8 update. From Windows 8 to Windows 8.1 I have not been able to use the printers wireless feature. When I try to print or scan it shows the printer as offline. Also get an error message that tells me "HP Imaging device is not found". I can still print when connected to USB. Cannot scan or use features of the HP software suite. I have tried several times to correct. Reloading the software and drivers several times, but no success. I just tried again and was able to print the test page wireless, so got all excited and thought I fixed it. Then tried to print something and got the same error message I have seen in the past. I have talked to certain supports saying that it may be a firewall setting within Windows. Any other suggestions? Thanks

Hi @rfjones002,
Welcome to the HP Support Forums! I see you are not able to print or scan wirelessly to your HP Officejet L7590 and your computer running the Windows 8.1 Operating system. You get a 'Printer offline' or 'HP Imaging device not found' errors.
I would like you to start with the steps listed below:
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Uninstall the software again - Uninstall the Printer Software Instructions
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /unregister
and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /regserver
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*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayerflashplayer/downloads.html
Perform a clean boot > How to perform a clean boot in Windows
Download the following SP40669 File Download - if this does not download and or install please proceed to the next step.
Turn off the Real-Time Scanning and Firewalls; The image below is a McAfee example, if you have a different antivirus program and need help disabling Real-Time Scanning and Firewalls let me know.
- Image source
Now you can go ahead and download and install the software here >
HP Officejet Pro Full Feature Software and Driver
If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if this was successful! I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
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HO D110 series printer will only print half of page get error

Ever since I got a new lap top that has Windows 8 my printer will only print half of the page and then stops. I get an error message. I have used the online Wizard and downloaded the new driver but it still won't work. Also can't print wirelessly still from other devices.

Hello mrshayes,
I saw that you have a new laptop with Windows 8 and now the printer is printing half a page and will not print any more. I understand you also cannot print from other devices. I have some suggestions for you.
First, try to make a standalone copy from the printer itself. If the copy is successful, the printer tests out okay. If the copy fails, try resetting your printer and ensuring it is plugged in directly to the wall outlet, avoiding power bars, surge protectors, etc.
Here is a link on how to reset the printer: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03177455
If the copy works fine, see if there is a Firmware Update needed: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02919168
Also, run the Print and Scan Dr. to detect any issues. This tool might fix the problem.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-126353-1
Please let me know if you run into any troubles and I will do my best to help.
Thanks!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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Appliance printer status page

New install of iPrint Appliance 1.0.1.69. The printer status page
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Server Error! The server encounter an internal error and was unable to
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On 11/09/2014 21:34, stever wrote:
> New install of iPrint Appliance 1.0.1.69.
Any particular reason why you installed iPrint Appliance version 1.0.1
and not 1.1 which was recently released[1]?
HTH.
[1] https://download.novell.com/Download...d=MPaEAM3RuUE~
Simon
Novell Knowledge Partner
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below. Thanks.

Print Driver displayed on status page

I have recently updated the firmware successfully on this printer. It works just fine. I then downloaded and ran the software suite which had also been updated on the hp site. The printer works fine. However, the software version on printer status page (printed from the printer) indicates that the software installed is from 2010. The firmware shows the update, but not the software. How do I drive the print driver software to the printer so that is indicates correctly. I am under the impression that depending on how I have it configured, the printer will provide this driver info to a USB connected computer and it seems that it should be up to date along with the driver that is actually on my current computer. I tried the installation via USB and wirelessly and I get the same result. Help if you can.
Thnx.
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Not sure just what you are describing.
In general with laserjet printers, a printer status page (initiated from the front panel menus, or Embedded Web Server, or Toolbox equivalent, as appropriate) should show the date of the installed firmware.
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When I try to print from web page I get "printer not activated - error code 30", printer works on Internet Explorer

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What does that error message say?
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When I try to print pages from internet sites (Facebook, Merchant Circle, Linked In, NBC.com, etc.), Firefox will only print the first page.
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Printer Device Status Page Error on IPP site

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