Printer does not print. Even the test page did not print. I put in a new cartridge.

Printer doesn't print.

adnerb wrote:
My printer does not print the computer screen says scanner failure. I have a HP Officejet 5610v All-in-One printer. The printer is connected with USB. The operating system is Windows Vista. Help!!
See the troubleshooting steps in this page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

I have a hppsc 1310 series that prints the test page, butr will not print the selected document.

I have a hppsc 1310 series that prints the test page when turned on, but will not print the document I want to print. It shows in STATUS as printing, but it does not print. I keep getting a message to install software and I do this. I then get a message software installed, but it still will not print. This just started about five days ago.

Hello ausection29,
Most likely what is printed when you turn on the PSC 1310 is an alignment page. To complete the alignment process you need to place this page on the scanner glass and press the Scan button. The top of the page should be towards the left of the printer I believe, double check this on your printer (there should be a small icon next to the scanner glass showing which way the paper should be placed on the glass).
You can have a look at step 5 in this document for a video of how to do this:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01577355&cc=us&lc=en&dlc=en&product=374568&tmp_...

HAVING A PROBLEM WHEN I PRINT A WEB PAGE WHICH IS MORE THAT ONE PAGE LONG. ONLY THE FIRST PAGE PRINTS TO SCALE...THE REMAINING PAGES PRINT OFF THE PAGE????HELP-IT IS DEFINITELY A PROBLEM WITH FIREFOX BECAUSE IT DOES NOT HAPPEN WITH SAFARI???

Question
HAVING A PROBLEM WHEN I PRINT A WEB PAGE WHICH IS MORE THAT ONE PAGE LONG. ONLY THE FIRST PAGE PRINTS TO SCALE...THE REMAINING PAGES PRINT OFF THE PAGE????HELP-IT IS DEFINITELY A PROBLEM WITH FIREFOX BECAUSE IT DOES NOT HAPPEN WITH SAFARI??

Thank you for the response. I tried to fix the problem with some of the suggestions on that page, but none seem to work. I believe that is the only website that I'm having that problem on. I got to fooling with it a bit more and when I highlight the whole page and select to print the selected area, it actually prints the whole page then, but it won't do it as a default. I guess I can just do it like that from now on, but I thought there would be something in the settings that I could have changed. Thanks again for the help.

HP Laserjet CP1525 printing test page but not other documents

My laserjet printer is not printing any documents. When I got into the properties, the properties program freezes. For some reason the test page prints, but when I try to get anything else to print it won't do it. The IP address has not changed, but my wireless was down for a short time this AM. Can I disable to printer and then re-enable it again without having to hook up the ethernet cable to get the wireless to work correctly?

Did that. Now I can't even print a test page. Do I have to reinstall using the ethernet cable because I do not know the steps to doing that and I just removed the printer and then reinstalled as a local printer. It doesn't seem to be connected at all now. It says its connected onthe LPT port and it is just on wireless. It still prints config pages so it's working.Can you tell me the steps to doing it with the ethernet cable?

Printer officejet 4500 G510-m only prints the test page

What can I do?!?!?!?
the same problem here, although I have two laptops, one of them with windows 7 and everything is works great, made a full installation of the printer app, while on the second laptop with windows xp pro, the printer doesn't work.
Tried to install the full pack and tried the minimal one, didn't work in no one of these states.
the sole thing it can print from the win xp laptop is the test page from the printer configuration window..

What operating system?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Why does my Laserjet 2055dn only print the first page of a print job?

In our domain, we have a number of 2055dn printers that act up on intermittent bases. At times, they function properly, but other times they will only print the first page of a print job. Our domain has only HP printers so there should be no conflict with drivers. My solution has been to delete the printer on the local machine and then to reinstall them after reboot. That has helped at times. In other cases, I have installed the printer only on the local machine and not the copy on my printer server.
I have updated the print drivers, on the server and on the local machines. I have changed drivers to PS, to PCL 5 and to PCL 6.
This only seems to occur in one of my three buildings that house this model of printer. I have even done firmware upgrades on the printers.
I appreciate any help that I can get on this continuing problem. Thanks much.

Then use the latest solution!
Which doesn't need specifying either.
Peter

How can I print the test page with the Arabic type from the command line

Hi,
I have been trying to make the tool for printing the test page from the command line on the Arabic OS. I used "rundll32 printui dll printuientry" with "/k /n" options. My tool is to print the test page in all OS when pushing the
button.
Normally, in the Arabic Windows, the test page is printed with RTL type when printing the test page in the "Devices and Printers". But in my tool, the test page is printed with LTR type. I'm confused because of this result.
Is it possilbe to print the test page with RTL type when using the "rundll32 printui dll printuientry"? If it is possible, could anyone give me the hint or information for resolving?
Please check for me.

Hello,
Thank you for your post.
Your issue is out of support range of Test Tools in Visual Studio 2010 and 2012 forum which discusses Visual Studio Test issues.
I am moving your question to the moderator forum ("Where is the forum for..?"). The owner of the forum will direct you to a right forum.
Best regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Avoid printing Header and Footer in the last page

Hi,
Could anyone please let me know how to avoid print the header and footer in the last page?
Note: I'm printing RTF template for publishing the output.
Looking forward for your valuable inputs/suggestions.
Thanks in advance,
Regards,
Muru

Hai,
My report got FROM PO & TO PO parameters and i need to print footer only in first page of each PO. Tried with section but now i am getting first page of all PO contionious and then all lines together.
Please call me or sent replies to [email protected]

When i open my browser it does not go to the home page but the last page that I was on in my previous internet session. whats going on here?

Ok so I open my Firefox browser but when it opens it does not go to the homepage. It goes to the last page I visited in my previous internet session. My homepage is www.imdb.com but lets says I go to www.facebook.com and then i close the window; if I reopen firefox it will go to the facebook page and not the homepage. This happens all the time and it even happens after I restart the computer. It always goes to the last page I visited. Like this page for example where I posted a question. Once i close firefox, and then open it again, it will come to this page and not the homepage. Is this supposed to happen? It started happened a few weeks back. I reinstalled it and it still happens. thanks.

Hi eaglerabbit,
This is a pretty easy fix. Just go to ''Tools > Options > General'' and change the preference for what Firefox should do on startup. You probably have it set to load tabs and pages from your previous session.
If that doesn't work, you should look at the Knowledge Base article [[Preferences are not saved]].
Hopefully this helps!

Error message "test page failed to print" in windows 7 ultimate 32 bits

I have installed printer a hp deskjet 1515 in windows 7 ultimate 32 bits and it is successfully installed, however when I tried to test print out there showed message "test page failed to print. Would you like to view the print troubleshooter
for assistance?". I tried to clicked Yes and running the troubleshooter until completed but the result still the same showed the same message above when test print again.
Please need assistance how to solve this problem
Thanks
Sopyan

Hi Sopyan,
On current situation, please refer to following steps and check if help us to troubleshoot this issue.
1. Please check if use the correct printer driver and also check if need to update it.
2. Please check if firewall was enabled or third-party security application ran. Please temporarily disable them and monitor the result.
3. Please use another administrator account to logon and print again, then check if this issue still exist.
4. Please open Event Viewer and check if find some relevant events or errors.
If any update, please feel free to let us know.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Web Analysis report is not coming with the border/logo/heading while print

Hi All,
I am using 9.3.1 version of hyperion planning were Web Analysis report is not coming with the border/logo/heading while printing with the option "print all object", Only the data grid is coming in the print. If I use "print screen" it is coming with border/logo/heading but it gives a screenshot of the report, that won't cater out need.
So please suggest us with a resolution to have border, logo and heading, while using Print all object.
Thanks with regards....
Rao

Hi Sagar,
In scripts when you will see print preview the logo will be not shown up with clarity.Take the print out of the document and check whether logo is printing up with clarity.
Thanks
Phani

When I click on a link in an email, it does not automatically open the site page? When I receive an email with a link in it, if I click on the link to open the page, nothing happens. It does not open the internet to that page.

When I click on a link in an email, it does not automatically open the site page?
When I receive an email with a link in it, if I click on the link to open the page, nothing happens. It does not open the internet to that page.

I don't appear to have a toolbar either.

Officejet Pro 8600 Plus paper tray will not go all the way in so cannot print

Have loved this printer for almost two years but suddenly the drawer which holds the paper will not go all the way in so cannot print. Took it to a so-called tech at Office Depot who said that because you cannot open/remove the tray, there is no way to see what is jamming it. Any thoughts? My first call for tech support was answered by a tech here in the US who said they had experience with it and it could be fixed and asked dme to call again when I was back in the office and at the printer. The next four calls were answered overseas and they all had had no experience with this problem.

Hi maebun,
Welcome to the hp support forums.
Thanks for your query.
Please find the link for fixing paper jam.
Hope this helps
I am a HP Employee.
The opinions expressed here are my personal opinions, not of HP.
Make it easier for other people to find solutions, by marking an answer “Accept as Solution” if it solves your problem.
Click on Thumbs up if my post helped you.

Some Site Collection not showing up (even the system pages) after upgrade

Hi All -
Following http://technet.microsoft.com/en-us/library/cc263299.aspx I just did database upgrade from 2010 to 2013. Some of the site collections are not showing up. These are basic site collection with almost no custom code. Just bunch of list and libraries.
Not even the system pages such as web part gallery, masterpage setting page none are opening. I check the Correlation ID and the log file is showing the below error
Name=Request (GET:http://<siteurl>/_Layouts/ChangeSiteMasterPage.aspx) 5bb6669c-24a6-70d4-9fcd-23851c953ba2 01/03/2014 11:48:56.80 w3wp.exe (0x1858) 0x198C SharePoint Foundation Authentication Authorization agb9s Medium Non-OAuth request. IsAuthenticated=True,
UserIdentityName=, ClaimsCount=0 5bb6669c-24a6-70d4-9fcd-23851c953ba2 01/03/2014 11:48:56.81 w3wp.exe (0x1858) 0x198C SharePoint Foundation Logging Correlation Data xmnv Medium Site=/sites/WK-Advisors 5bb6669c-24a6-70d4-9fcd-23851c953ba2 01/03/2014 11:48:56.83
w3wp.exe (0x1858) 0x198C SharePoint Foundation Files 00000 High UserAgent not available, file operations may not be optimized. at Microsoft.SharePoint.SPFileStreamManager.CreateCobaltStreamContainer(SPFileStreamStore spfs, ILockBytes ilb, Boolean copyOnFirstWrite,
Boolean disposeIlb) at Microsoft.SharePoint.SPFileStreamManager.SetInputLockBytes(SPFileInfo& fileInfo, SqlSession session, PrefetchResult prefetchResult) at Microsoft.SharePoint.CoordinatedStreamBuffer.SPCoordinatedStreamBufferFactory.CreateFromDocumentRowset(Guid
databaseId, SqlSession session, SPFileStreamManager spfstm, Object[] metadataRow, SPRowset contentRowset, SPDocumentBindRequest& dbreq, SPDocumentBindResults& dbres) at Microsoft.SharePoint.SPSqlClient.GetDocumentContentRow(Int32 rowOrd, Object ospFileStmMgr,
SPDocumentBindRequest& dbreq, SPDocumentBindResults& dbres... 5bb6669c-24a6-70d4-9fcd-23851c953ba2 01/03/2014 11:48:56.83* w3wp.exe (0x1858) 0x198C SharePoint Foundation Files 00000 High ...) at Microsoft.SharePoint.Library.SPRequestInternalClass.GetFileAndMetaInfo(String
bstrUrl, Byte bPageView, Byte bPageMode, Byte bGetBuildDependencySet, String bstrCurrentFolderUrl, Int32 iRequestVersion, Byte bMainFileRequest, Boolean& pbCanCustomizePages, Boolean& pbCanPersonalizeWebParts, Boolean& pbCanAddDeleteWebParts, Boolean&
pbGhostedDocument, Boolean& pbDefaultToPersonal, Boolean& pbIsWebWelcomePage, String& pbstrSiteRoot, Guid& pgSiteId, UInt32& pdwVersion, String& pbstrTimeLastModified, String& pbstrContent, UInt32& pdwPartCount, Object&
pvarMetaData, Object& pvarMultipleMeetingDoclibRootFolders, String& pbstrRedirectUrl, Boolean& pbObjectIsList, Guid& pgListId, UInt32& pdwItemId, Int64& pllListFlags, Boolean& pbAccessDenied, Guid& pgDocid, Byte& piLevel,
UInt64& ppermMask, ... 5bb6669c-24a6-70d4-9fcd-23851c953ba2 01/03/2014 11:48:56.83* w3wp.exe (0x1858) 0x198C SharePoint Foundation Files 00000 High ...Object& pvarBuildDependencySet, UInt32& pdwNumBuildDependencies, Object& pvarBuildDependencies,
String& pbstrFolderUrl, String& pbstrContentTypeOrder, Guid& pgDocScopeId) at Microsoft.SharePoint.Library.SPRequestInternalClass.GetFileAndMetaInfo(String bstrUrl, Byte bPageView, Byte bPageMode, Byte bGetBuildDependencySet, String bstrCurrentFolderUrl,
Int32 iRequestVersion, Byte bMainFileRequest, Boolean& pbCanCustomizePages, Boolean& pbCanPersonalizeWebParts, Boolean& pbCanAddDeleteWebParts, Boolean& pbGhostedDocument, Boolean& pbDefaultToPersonal, Boolean& pbIsWebWelcomePage, String&
pbstrSiteRoot, Guid& pgSiteId, UInt32& pdwVersion, String& pbstrTimeLastModified, String& pbstrContent, UInt32& pdwPartCount, Object& pvarMetaData, Object& pvarMultipleMeetingDoclibRootFolders, String& pbst... 5bb6669c-24a6-70d4-9fcd-23851c953ba2
01/03/2014 11:48:56.83* w3wp.exe (0x1858) 0x198C SharePoint Foundation Files 00000 High ...rRedirectUrl, Boolean& pbObjectIsList, Guid& pgListId, UInt32& pdwItemId, Int64& pllListFlags, Boolean& pbAccessDenied, Guid& pgDocid, Byte&
piLevel, UInt64& ppermMask, Object& pvarBuildDependencySet, UInt32& pdwNumBuildDependencies, Object& pvarBuildDependencies, String& pbstrFolderUrl, String& pbstrContentTypeOrder, Guid& pgDocScopeId) at Microsoft.SharePoint.Library.SPRequest.GetFileAndMetaInfo(String
bstrUrl, Byte bPageView, Byte bPageMode, Byte bGetBuildDependencySet, String bstrCurrentFolderUrl, Int32 iRequestVersion, Byte bMainFileRequest, Boolean& pbCanCustomizePages, Boolean& pbCanPersonalizeWebParts, Boolean& pbCanAddDeleteWebParts, Boolean&
pbGhostedDocument, Boolean& pbDefaultToPersonal, Boolean& pbIsWebWelcomePage, String& pbstrSiteRoot, Guid& pgSiteId, UInt32& pdwVersion,... 5bb6669c-24a6-70d4-9fcd-23851c953ba2 01/03/2014 11:48:56.83* w3wp.exe (0x1858) 0x198C SharePoint
Foundation Files 00000 High ... String& pbstrTimeLastModified, String& pbstrContent, UInt32& pdwPartCount, Object& pvarMetaData, Object& pvarMultipleMeetingDoclibRootFolders, String& pbstrRedirectUrl, Boolean& pbObjectIsList, Guid&
pgListId, UInt32& pdwItemId, Int64& pllListFlags, Boolean& pbAccessDenied, Guid& pgDocid, Byte& piLevel, UInt64& ppermMask, Object& pvarBuildDependencySet, UInt32& pdwNumBuildDependencies, Object& pvarBuildDependencies,
String& pbstrFolderUrl, String& pbstrContentTypeOrder, Guid& pgDocScopeId) at Microsoft.SharePoint.SPWeb.GetWebPartPageContent(Uri pageUrl, Int32 pageVersion, PageView requestedView, HttpContext context, Boolean forRender, Boolean includeHidden,
Boolean mainFileRequest, Boolean fetchDependencyInformation, Boolean& ghostedPage, String& siteRoot, Guid& siteId, Int64& bytes, ... 5bb6669c-24a6-70d4-9fcd-23851c953ba2 01/03/2014 11:48:56.83* w3wp.exe (0x1858) 0x198C SharePoint Foundation
Files 00000 High ...Guid& docId, UInt32& docVersion, String& timeLastModified, Byte& level, Object& buildDependencySetData, UInt32& dependencyCount, Object& buildDependencies, SPWebPartCollectionInitialState& initialState, Object&
oMultipleMeetingDoclibRootFolders, String& redirectUrl, Boolean& ObjectIsList, Guid& listId) at Microsoft.SharePoint.ApplicationRuntime.SPRequestModuleData.FetchWebPartPageInformationForInit(HttpContext context, SPWeb spweb, Boolean mainFileRequest,
String path, Boolean impersonate, Boolean& isAppWeb, Boolean& fGhostedPage, Guid& docId, UInt32& docVersion, String& timeLastModified, SPFileLevel& spLevel, String& masterPageUrl, String& customMasterPageUrl, String& webUrl,
String& siteUrl, Guid& siteId, Object& buildDependencySetData, SPWebPartCollectionInitialState& initialState, ... 5bb6669c-24a6-70d4-9fcd-23851c953ba2 01/03/2014 11:48:56.83* w3wp.exe (0x1858) 0x198C SharePoint Foundation Files 00000 High ...String&
siteRoot, String& redirectUrl, Object& oMultipleMeetingDoclibRootFolders, Boolean& objectIsList, Guid& listId, Int64& bytes) at Microsoft.SharePoint.ApplicationRuntime.SPRequestModuleData.GetWebPartPageData(HttpContext context, String path,
Boolean throwIfFileNotFound) at Microsoft.SharePoint.ApplicationRuntime.SPVirtualPathProvider.GetCacheKey(String virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultFromCacheInternal(VirtualPath virtualPath, Boolean ensureIsUpToDate) at
System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithN...
5bb6669c-24a6-70d4-9fcd-23851c953ba2 01/03/2014 11:48:56.83* w3wp.exe (0x1858) 0x198C SharePoint Foundation Files 00000 High ...oAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean</siteurl>
According to this article, I need to verify whether sites are working in 2010 mode. Next step is to change the authentication. Should I proceed to change the authentication mode before resolving this issue?
<siteurl></siteurl>
<siteurl>Regards,</siteurl>
<siteurl>Khushi
</siteurl>
<siteurl></siteurl>
Khushi

Hi
Khushi ,
Yes , you need to proceed to change the authentication mode . According to your error message “Non-OAuth request. IsAuthenticated=True, UserIdentityName=, ClaimsCount=0” and “UserAgent not available, file
operations may not be optimized”, all of them can be caused by the authenticate. So make sure you have upgraded cleanly and effectively to Claims Based Authentication.
For more detail information, you can refer to the article:
Migrate from classic-mode to claims-based authentication in SharePoint 2013
Best Regards,
Eric
Eric Tao
TechNet Community Support

I am unable to print "ALL Pages" using the Adobe Print plugin in Firefox, only the first page gets printes. however IE works perfectly fine.Please advise. Is it some way that firefox identifies the complete web page..? PLease help

I am unable to print "ALL Pages" using the Adobe Print plugin in Firefox, only the first page gets printes. however IE works perfectly fine.Please advise. Is it some way that firefox identifies the complete web page..? PLease help

Does the entire webpage appear in Print Preview? <br />
File > Print Preview

Printer does not print. Even the test page did not print. I put in a new cartridge.

Similar Messages

Maybe you are looking for