Printer does not print

I have an OfficeJet 4315 All in one with MS Vista. When I send a file to print, it gets to the printer que but won't print. I've tried everything in the manual Troubleshooting without success. I've rebooted, restarted, but nothing. So, I thought I'd try installing an updated driver. When I clicked to download the 163MB file, it won't finish the download and I can't open it. Right now after waiting 3 days to finish the download there are still 987 bytes left to go. I've tried three times to download it. Help!

Hello @ohrudym , and welcome to the HP Forums, I hope you enjoy your experience!
I see your having printing issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, what does the printer display say? What occurs when making a copy as opposed to a print?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Similar Messages

HP Photosmart 6510 e-All-in-One Printer Does Not Print Black Ink

I have run all the troubleshooting listed from HP and the "check" warrenty doesn't come up blank. I would like to not have to purchase a new printer to fix this any help would be greatly appreciated:
1) Rebooted Printer
2) Installed new printer cartridge (2nd one) - really not happy about this as that represents almost $50 in HP ink
3) Checked venting - Not the problem
4) From Tools ran head cleaner - still only prints colors (or grey)
I've liked HP printers for a long time, but after reading the forums I'm really seeing an issue with the model I puchased. I don't mind purchasing HP ink and my printer isn't a high volume use printer so I expect it to last beyond 1 year 1 day.
I have the SN and product number available if a tech needs.
Chris

Hi @crfldf
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP OFFICEJET PRO L7680 All-in-One PRINTER does not print yellow color at all

Last week I understood that my Printer does not print at all yellow color.
All other colors and tests I made are ok.
I cleared printheads, made all printing tests, and diagnostic pages.
In every printing was missing the yellow color..
I changed the yellow catridge with another full one, and the problem persists..
PLS could any body help me?
Many tks
antpep

Welcome to the community @antpep
I understand your Officejet Pro L7680 is no longer printing in yellow for you, and I'd like to offer my suggestion that may help you!
Please click on the link below and try the steps in the guide.
Fixing Print Quality Problems for the HP Officejet Pro L7500, L7600, and L7700 All-in-One Printer Se...
If the yellow is still not printing for you and you reach the step to "replace the printhead", please consider contacting HP's technical support to see what your options may be with them in regards to a replacement part or unit.
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Have a wonderful weekend ahead and thank you for posting in the community
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Color LaserJet CP2025 / Windows 7(64bit)-Why the printer does not print color letters??

HP Color LaserJet CP2025 / Windows 7(64bit)-Why the printer does not print color letters??

Could be a lot of reasons. First try to print a supplies status page- If that prints with color on it, you have a driver problem.

Printer does not print. Even the test page did not print. I put in a new cartridge.

Printer doesn't print.

adnerb wrote:
My printer does not print the computer screen says scanner failure. I have a HP Officejet 5610v All-in-One printer. The printer is connected with USB. The operating system is Windows Vista. Help!!
See the troubleshooting steps in this page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

When printing on photopaper with HP PSC 1510, the top part of the print does not print.

When I try to print on photopaper with PSC 1510, it does not print the top part of the print - the paper seems to get feeded well. It looks like it somehow moves the printing area 10 cm higher on the document, so the pictures are cut in the middle and the top part is not printed. This varies - printing using the Windows image preview didn't cut off as much as Open Office's Writer.

As long as your cartriges are full, put a photo on you desktop, highlight it , click COMMAND P and the print preferences window should drop down, and select your printer and photo paper.

Inkjet 3522 : Printer does not print any black content

- Model : Inkjet 3522
- Cartridge: 564
- Tried 3 cartridges, 1 was indicating low so I figured that was the problem in the first place so I got a new on swapped it carefully, didnt work.
- I tried all the tools ie. cleaning printhead/status report/quality report etc.
- Printer picks up the cartridge and shows full
- 1st few times it would just print faded lines of text you can barely read it
- I did a status report just now and the Yellow/Blue/Red(pink) shows up but the section for black is just empty, won't even print the report. That was my 2nd cartridge brand new and I swapped it immediately following instructions, didnt let it sit or anything.
- I got the printer about 3-4 months ago and any help would be greatly appreciated.
Thanks!

The document here may help resolve black not printing on your Deskjet 3522 printer. Be sure to check the vents as described in solution three.
Is your printer still in warranty? You can check with HP's warranty tool here. If the printer is still in warranty and the above does not resolve the issue I would suggest you call HP for service. In the US call 1-800-HPINVENt, elsewhere see the contact information here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Hp6110xi all in one printer does not print color

HP all in one HP 6110xi stop printing in color. This printer is 5 years old and has print color before. I update to the only drive online. Still nothing.

There is no cartridge expiration on the Officejet 6110 that would cause it to stop printing in color. The end of warranty date (as shown here) is simply the end of warranty, the cartridge may continue to be used after that date.
There are a few things to check: what happens when you select a color copy? Are there any error messages? Does the printer go through the motions of printing but with a blank page?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Printing does not print the web page only the http info at top of page and dated and time at bottom of page, nothing in between. help! Thanks.

Printing a web page works fine from the microsoft windows browser but fire fox browser will not print a web page only the heading at the top and the date and time at the bottom.

Does that happen on all pages or only on some?
You can try to reset the print prefs on the about:config page.<br />
* http://kb.mozillazine.org/Problems_printing_web_pages
You can open about: pages via the location bar like you open a website.

HP PSC 1300 Series printer does not print the entire last line on page

Using an HP PSC 1310 series printer (1315xi I think). Just changed computers and OS from winXP to Win7 Professional. Now the very bottom line on my checks only shows the top 10% of that last line. There is a 1-inch margin at the bottom of 11.5" LETTER paper. There is no problem if I use another printer (HP PSC 1210xi). Is there an updated 1310 series driver that wasn't automatically selected by Win7Prof when I switched computers?

I see no way to adjust the margins on the printer. When I click 'Printer Properties - Effects' the Margins area has nothing I can change and even though there is a box to Minimize Margins, it cannot be clicked. Using the Resizing Option to reduce page to 95% does not pull the last line into the printable area. I can print the file to PDF using doPDF v7 and then see the printable white area that goes just under the last line when I choose the 1210xi printer, but when I select the 1300 series printer the white area moves slightly upward just above most of the last line to be printed. I can't choose the pdf selection to fit or shrink to printer because that distorts the page on my pre-printed checks, so I must choose Page Scaling as 'None'. My checks printed fine on the old computer with XP and using the same PSC 1300 printer. I've also tried to print to another printer that prints the last line with no problem.

HP 7520 all in one printer does not print photos well-Does with my Windows machines

I have several computers. Everything works great with printer in Windows environment. I have an iPad and a MACbook PRO with Maverick 10.9.4. The photos are terrible when I print with either of these devices. It almost looks like a negative image. I have checked for updated drivers, etc for the MAC. The ink is HP and the levels are good. It works fine with my PC computers, but not my Apple devices. I have checked system preverences in the APPLE. It appears to be only the photographs. Text prints fine. Any suggestions?
This question was solved.
View Solution.

Hello cpsimon, and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into photo print issues. I would like to help!
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps.
After the updates, I would recommend reinstalling the HP Photosmart 7520 e-All-in-One Printer Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Hp 200 wireless printer does not print the shared attachment only body of the email

In the past I have been able to share an email with the printer and the attachment was printed. Suddenly only the body of the email prints but no attachment. Would also like to know whether one can suppress the printing of the body of the email and print only the attachment. Don't want to waste paper.

Thanks for that additional information @Karl3.
I have a few suggestions that may resolve your ePrint issue. It is possible to print attachments using the ePrint via email method, but results may vary. At times, the formatting of an attachment is lost when using this method or at worst, it will not print.
As it's clear your PDF document is not printing using this approach, I recommend downloading and installing the HP ePrint app - click here to do so.
You'll see that it's geared towards Android users, however, if your Blackberry Z10's software is up-to-date, this app should work for you. Once installed, you'll be able to launch the ePrint app and print directly from files and documents saved to your device. With this interface you have greater control over what comes out of the printer.
With respect to your query about eliminating the extra pages that result from your phone's email signature, click here for instructions on how to turn off your email signature. If you swipe Auto Signature off as indicated in Blackberry's forum, this should ideally stop the undesired signature page from accompanying all ePrint attachment jobs. If the ePrint app doesn't work out for you, see if printing with the signature off yields a better result. Keep in mind when you're sending ePrint jobs to your printer via email that you need to have something in the subject line.
Please let me know the result of your troubleshooting by responding to this post. Best of luck!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Printer does not print ...iMac OSX 10.9.5

Printer is connect to WiFI with address of 192.168.1.3
Printer shows as default printer on iMac
printer functions such as ink levels show on computer
when "print" is activated...printer icon pops up on iMac desktop
then this message...
"printer is not responding"
this has happened many times in the past and I have resolved by shutting down the printer
and then powering back up...aggravating however I was eventually able to print
not anymore...
cannot get beyond "printer is not responding"
your immediate assistance is needed

Hi @tr2ky ,
I see that you aren't able to print. You are getting the message "printer is not responding". I would like to help you resolve this issue.
If you have a valid IPv4 address for the printer then try and access the Embedded Web Server for the printer.
Type the IPv4 address into your web browser's address bar. (Safari)
Did it load the page?
If it loaded, then the printer is still on the network.
You might have to restart the Mac and power cycle the router if it doesn't load the Embedded Web Server.
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
Try printing again.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printer does not print the blue ink and clean printheads does not show the blue blocks

I cleaned my printheads numerous times and ran the printing test but the blue blocks do not show up. There are no streak lines in any of the other colors. How do I fix this problem?

Hey there @mvelalis!
Thank you for posting on the HP Forums!
I would be happy to provide some assistance regarding the cyan not printing. If you have already run the printhead cleaning with no success in getting the cyan to print then I suggest removing the printhead from the printer and manually cleaning the copper contacts. The printer takes 4 print cartridges and 2 printheads. The printheads need to be replaced like cartridges but not as often. The printheads are what actually put ink onto the page.
To manually clean the printheads click: http://support.hp.com/us-en/document/c01609042
I was also able to locate a document regarding Fixing Print Quality Problems for the HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g.... I suggest going through the documents for possible solutions to your issue!
Please post back and let me know how it goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Hp Officejet Pro x64 Printer does not print, waiting for available

Many times, when I send something to print, it just says, "waiting for printer availability". I have checked all my settings, and the correct printer is selected. Sometimes I turn the printer on and off, and it might work.
As this is a new printer, I am not happy about this.
Sara McNulty

Hi @SaMac2,
Welcome back to the HP Support Forums! I understand when you send a print job to your HP Officejet 8610, you get a message 'Waiting for printer availability'. Sometimes if you turn the printer off and then on it will work. Please follow the steps listed below:
Repair Disk Permissions
1.On the Dock, click Applications, and then click Utilities.
2.Double-click Disk Utility.
3.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
4.Click the Repair Disk Permissions button at the bottom of the window.
5.Once the repair is complete, restart the computer.
Did this help? Please let me know the outcome, I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Printer does not print

Similar Messages

Maybe you are looking for